Documentos de Académico
Documentos de Profesional
Documentos de Cultura
describes the expectations that we have of ourselves and our fellow practitioners in the global
project management community. It articulates the ideals to which we aspire as well as the
behaviors that are mandatory in our professional and volunteer roles
Aspirational Standards
describe the conduct that we strive to uphold as practitioners. Although adherence to the
aspirational standards is not easily measured, conducting ourselves in accordance with these is an
expectation that we have of ourselves as professionalsit is not optional
Mandatory Standards
establish firm requirements, and in some cases, limit or prohibit practitioner behavior.
Practitioners who do not conduct themselves in accordance with these standards will be subject
to disciplinary procedures before PMI's Ethics Review Committee
Responsibility
Responsibility is our duty to take ownership for the decisions we make or fail to make, the
actions we take or fail to take, and the consequences that result
2.2.4 When we make errors or omissions, we take ownership and make corrections promptly.
When we discover errors or omissions caused by others, we communicate them to the
appropriate body as soon they are discovered. We accept accountability for any issues resulting
from our errors or omissions and any resulting consequences.
2.2.5 We protect proprietary or confidential information that has been entrusted to us.
2.2.6 We uphold this Code and hold each other accountable to it.
Comment 2.2.2: Where developmental or stretch assignments are being considered, we ensure
that key stakeholders receive timely and complete information regarding the gaps in our
qualifications so that they may make informed decisions regarding our suitability for a particular
assignment.
In the case of a contracting arrangement, we only bid on work that our organization is qualified
to perform and we assign only qualified individuals to perform the work.
Respect
Respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us.
Fairness
Fairness is our duty to make decisions and act impartially and objectively. Our conduct must be
free from competing self interest, prejudice, and favoritism
Honesty
Honesty is our duty to understand the truth and act in a truthful manner both in our
communications and in our conduct
Abusive Manner
Conduct that results in physical harm or creates intense feelings of fear, humiliation,
manipulation, or exploitation in another person
Conflict of Interest
A situation that arises when a practitioner of project management is faced with making a
decision or doing some act that will benefit the practitioner or another person or organization to
which the practitioner owes a duty of loyalty and at the same time will harm another person or
organization to which the practitioner owes a similar duty of loyalty. The only way practitioners
can resolve conflicting duties is to disclose the conflict to those affected and allow them to make
the decision about how the practitioner should proceed
Duty of Loyalty
A person's responsibility, legal or moral, to promote the best interest of an organization or other
person with whom they are affiliated
Your project is nearing completion, when the customer requests you to include
an additional feature in the project`s final product. The BEST course of action is
to
Take the requirement through the change control process
One of your team members filed a critical report ten minutes before a bidder
conference. You notice some serious errors have crept into the report. You
should
Cancel the meeting and reschedule it at a later date
You are managing a project in a foreign country, where you realize you will have
to pay a fee to some government agencies to get your work done. You should
Pay the fee to the government agencies
In this scenario, since the law of the country requires payment of fee to the government agencies,
you will not be committing any breach of the Code if you pay the same
fees are ethical but tips, bribes and kick-backs are unethical
Software is an intellectual property (like a book, article written, etc.) and should
not be distributed without prior license/approval
The seller`s project is undertaken on contract and you are an employee of the
seller. Since you had worked earlier with ABC Bank, the buyer, you happen to
be aware of the evaluation criteria used in ABC Bank to select sellers. You
understand that this could be a potential conflict of interest situation. How do
you propose to act?
Take appropriate person in ABC Bank into confidence and discuss this issue with her
Since the evaluation criteria are proprietary information of ABC Bank, it is important for you to
discuss the matter directly with the appropriate person in the ABC Bank
As part of your duties as a project manager, you make sensitive company data
available to a vendor. In this context, which of the following precautions should
you take?
Ensure that the vendor signs non-disclosure agreement before you release the sensitive
information
PMI Code of Ethics and Professional Conduct requires a project manager not to disclose
sensitive or confidential information. But, at times, an organization has a legitimate need to
disclose confidential information to vendors, governmental agencies, or others. When disclosing
confidential or sensitive information, it is the responsibility of the project manager to ensure that
proper nondisclosure agreements are signed prior to the disclosure of the sensitive information
Your company asks you to manage a project of its subsidiary unit in another
country. You quickly realize that workers in the subsidiary unit have poor work
ethics as compared with that of your parent company. You
Treat it as cultural differences, and try to determine ways to improve productivity
The PMI Code of Ethics and Professional Conduct requires a project manager to address things
with an open mind and accept the cultural and ethical diversity that exists between different
countries. So, it is not the responsibility of the project manager to enforce the work-ethics of
one`s own country on the people of another country
You are a member of the committee which is appointed to oversee the awarding
of an important contract in your company. You
Let your friend bids for the contract and you inform the committee and the project sponsor about
it
please inform the appropriate stakeholders and distance yourself from the conflict situation, if
possible
Your company has awarded a contract to a vendor. After some time, you realize
that the vendor representative is your old buddy from school. You inform this to
your senior management, but they insist that you continue to administer the
contract. So, to avoid any accusations of bias in this conflict of interest situation,
you should:
Document all the decisions taken by you on the activities performed by the vendor
In case of conflict of interest situations, the project manager should inform senior management,
and distance oneself from the conflict of interest situation, if possible. However, in this context,
as the senior management insists and the project manager has to continue in the current position,
appropriate documentation can help in preventing any accusation of bias in conflict of interest
situations.
You have recently taken over a project from another project manager, who left
the company. You realize that the project is behind schedule and over budget,
but the senior management is unaware of this fact. In this context, what should
you do FIRST
Update the management with the status of the project
As per the PMI Code of Ethics and Professional Conduct, a project manager should always
provide true account of information in an appropriate manner at appropriate times
You have been working on a project for the last six months. Your management
lets you know that you will receive an incentive of $ 5,000, if you complete the
project one month ahead of schedule. When closing the project ahead of
schedule, your team informs you that the product contains a minor flaw and may
not fully satisfy the customer`s needs. However, rectification of the minor flaw
will require a lot of changes and take 2 more months. In this context, you will
Review the situation with your customer and sponsor
Since this is a "minor flaw," but rectification of that flaw would take a long time, it is better to
discuss with the sponsor and customer and get their inputs
Company Policies
It is the project manager's professional responsibility to ensure that company policies are
followed during the project
Copyright laws
do not violate
Employee mistake
when a team member makes a mistakes, allow him to save face and to fix the problem. Try to
workout an issue before escalating.
Exception: if it is not considered a project related issue (e.g. harassment), it should be reported
directly to the employee's manager
Do not make illegal payments, report thefts
Budget tampering
presenting anything besides your original estimate to allocate more to the budget is inaccurate
and calls into question your competence and integrity as project manager (e.g. if a customer ask
to estimate "pessimistically", you should add as a lump sum contingency fund to handle project
risks)
Rights
do not do business with a country where there is a clear violation of the fundamental rights (e.g.
non-discriminating treatment).