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Bayt.

com Job Satisfaction Report
in the Middle East and North Africa
April 2015

Section 1

Research Methodology

Sample Definition
Age and Gender
Adult males and females
Aged 18+ years
Currently employed
Nationalities
GCC Arabs, North Africans, Levant, Western Expats and Asian Expats
Country of Residence
GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain
Levant: Lebanon, Syria*, Jordan
North Africa: Egypt, Morocco, Algeria, Tunisia
*Small sample size
Data Collection
All data was collected online. Fieldwork was done in March 2015. The total number of respondents
was 5,774.

Section 2 Overview Of Current Job .

• The benefits currently received from companies vary significantly from country to country. 63% of the respondents have medical insurance for themselves. . Overall. 1 out of 2of respondents strongly believe that they could easily find a similar job. while almost 1 out of 2 receive a sick pay. accommodation is more important in GCC (52%) – especially in the UAE (55%) – when compared to Levant (25%) or North Africa (30%) • 43% of respondents do not see themselves working for the same employer for the next two years. while 61% are actively trying to move to another organization. 4 out of 10 respondents are satisfied with their present job. • Respondents in Egypt seem more satisfied with their current job.Summary • Overall. • In terms of preferences. • Low base salary (66%) followed by lack of career growth opportunities (62%) are the two main reasons for leaving an organization. • Due to high rental prices. with 18% of them being ‘very’ satisfied. close to one fourth claim that they are very satisfied. accommodation (43%) and medical insurance for both self (38%) and family (38%) are the most popular benefits. • 58% have a holiday pay.

• In general. the levels of trust towards both senior management and line managers are low. motivated or enjoy going to work every day. one third of the respondents feel proud. • Overall. respondents show more confidence in the decisions made by their line managers than those made by senior management . close to one third (28%) believe that the performance of their organization is improving.Summary • At an emotional level. • Interestingly.

Algeria (333). • Respondents in Egypt seem more satisfied with their current job. 4 out of 10 respondents (40%) are satisfied with their present job. Bahrain (147). Kuwait (208). Oman (151). Qatar (329). Tunisia (93) All figures are %’s (*) Very low base. 18% of them are very satisfied. read with precaution . Egypt (1091). Syria (37). Morocco (189).Satisfaction with current job • Overall. KSA (1468). UAE (1298). Kuwait follows at 23%. Lebanon (169). Q. close to one fourth (24%) claim that they are very satisfied. Jordan (261). Overall how satisfied or dissatisfied are you with your present job? Base: Total (5774).

Bahrain (147). UAE (1298). Total Saudi Arabia UAE Kuwait Qatar Bahrain Oman Lebanon Syria 63 77 64 41 50 42 58 46 41 61 59 60 66 51 58 47 67 48 55 47 62 57 60 52 63 53 64 48 48 46 35 38 57 54 49 46 50 29 67 45 55 40 35 39 38 29 49 36 33 53 24 18 31 20 23 16 Accommodation Medical insurance for family Car allowance 35 60 41 28 61 44 51 8 11 7 10 10 17 9 30 44 24 18 19 14 36 18 27 36 22 33 42 43 28 47 17 21 29 28 32 12 16 21 26 8 20 13 Flexible working . Morocco (189). • Overall. Kuwait (208). Here’s a list of benefits that organizations offer. Lebanon (169). Egypt (1091). Jordan (261). KSA (1468). Oman (151). while 47% receive a sick pay. benefits received in the GCC are higher than those received in Levant and North Africa. Which of the following do you currently receive? Base: Total (5774).hours 24 22 23 26 25 18 27 26 24 24 27 15 25 20 Life insurance Career break/ sabbaticals 19 15 19 20 22 14 20 20 16 13 22 21 26 22 19 18 12 15 15 11 17 13 19 28 19 28 38 33 17 12 9 11 8 12 19 42 27 32 15 35 46 40 8 9 9 6 12 3 9 16 5 3 3 9 11 11 7 7 8 6 9 4 7 7 7 6 6 10 6 8 6 5 6 9 6 11 5 7 4 8 3 3 24 10 2 14 8 5 12 6 6 16 12 13 6 6 10 10 Medical insurance for self Holiday pay Sick pay Transportation to/ from office Pension contribution/ social security School fees for your children Working from home Gym membership None of the above Jordan Egypt Morocco Q. Algeria (333). Syria (37). Qatar (329). such as medical insurance. Tunisia (93) All figures are %’s (*) Very low base. read with precaution Algeria Tunisia .Benefits currently received • 63% of respondents have medical insurance for themselves. 58% get a holiday pay. • Benefits received from companies vary significantly from country to country.

Oman (151). KSA (1468). Lebanon (169). Bahrain (147). Algeria (333). Syria (37). • Due to high rental prices. UAE (1298). Qatar (329). Egypt (1091). Tunisia (93) All figures are %’s (*) Very low base. Kuwait (208). read with precaution Algeria Tunisia .hours 24 23 23 23 22 24 27 32 23 24 23 26 19 23 Holiday pay 21 23 20 27 26 20 23 15 23 22 20 19 14 22 School fees for your children 20 22 20 22 25 16 21 29 14 30 21 18 13 13 Car allowance 19 20 16 18 18 17 23 14 14 24 22 22 17 27 Transportation to/ from office 19 15 22 25 21 18 19 12 17 24 21 22 21 17 Life insurance 18 17 17 13 23 24 18 23 24 14 10 19 27 24 Pension contribution 18 17 14 15 13 18 19 30 23 35 25 16 28 25 Sick pay 14 11 15 18 12 22 15 9 15 14 11 14 15 17 Career break/ sabbaticals 12 11 12 11 14 10 13 10 16 5 14 11 10 11 Working from home 9 8 9 5 7 6 7 15 14 3 12 11 12 14 Gym membership 6 6 4 5 6 6 9 5 5 - 7 8 6 9 Jordan Egypt Morocco Q. Base: Total (5774). Morocco (189). accommodation is more important in GCC (52%) when compared to Levant (25%) and North Africa (30%) Total Saudi Arabia UAE Kuwait Qatar Bahrain Oman Lebanon Syria Accommodation 43 50 55 51 53 44 47 17 44 46 28 23 37 35 Medical insurance for self 38 37 38 31 29 37 31 44 38 35 42 43 45 33 Medical insurance for family 38 41 33 35 30 39 27 44 30 24 44 47 37 31 Flexible working .The most preferred benefits • Accommodation (43%) and medical insurance for both self (38%) and family (38%) are the most preferred benefits. Jordan (261). Which of the below benefits would you prefer to receive? Please rank them in order of preference.

Here’s a list of benefits that organizations offer. Preferred benefits Accommodation Medical insurance for family Medical insurance for self Flexible working hours Car Transportatio allowance n to/ from Pension contributionLife insurance office Sick pay Career break Working from home School fees Holiday pay Gym membership Benefits received Q. only a small proportion receive medical insurance for the family.Benefits currently received vs. Base: Total (5774) . preferred benefits – Total market • While considered important. Which of the following do you currently receive? / Which of the below benefits would you prefer to receive? Please rank them in order of preference.

UAE (1298). • Respondents from Kuwait and Tunisia feel most proud (38% and 39% respectively). KSA (1468). Q. Algeria (333). To what extent do you agree or disagree with the following statements? Base: Total (5774). Egypt (1091). Tunisia (93) All figures are %’s (*) Very low base. Morocco (189). Syria (37). read with precaution . Bahrain (147). Oman (151). Kuwait (208). Jordan (261). Lebanon (169). Qatar (329).I feel proud to work for my company • Close to one third (31%) feel ‘very’ proud to work for their company.

I am motivated to give my best to my company • One third (33%) feel ‘very’ motivated to give their best to their company. Oman (151). Qatar (329). Morocco (189). with respondents from Kuwait being more motivated (40%) than others. KSA (1468). • Employees in GCC (34%) are generally more motivated as compared to Levant (30%) and North Africa (30%). Q. read with precaution . Tunisia (93) All figures are %’s (*) Very low base. To what extent do you agree or disagree with the following statements? Base: Total (5774). Syria (37). Jordan (261). Kuwait (208). UAE (1298). Egypt (1091). Lebanon (169). Algeria (333). Bahrain (147).

Jordan (261). Tunisia (93) All figures are %’s (*) Very low base. Bahrain (147). Kuwait (208). Oman (151). KSA (1468). Syria (37). Algeria (333). UAE (1298). with respondents in Levant enjoying this to a lesser extent (21%) in comparison to GCC (31%) or North Africa (30%) Q. read with precaution .I enjoy coming to work every day • 30% of respondents really enjoy going to work every day. Egypt (1091). Qatar (329). Lebanon (169). Morocco (189). To what extent do you agree or disagree with the following statements? Base: Total (5774).

Tunisia (93) All figures are %’s (*) Very low base. Kuwait (208). Do you feel that the overall performance of your organization is …? Base: Total (5774). Syria (37). 35% of those in Jordan believe the opposite. KSA (1468). • Respondents in Lebanon seem somewhat more optimistic.Overall performance of the organization • Overall. Lebanon (169). read with precaution . Q. Jordan (261). Bahrain (147). 28% believe that the performance of their organization is improving. Algeria (333). UAE (1298). with 37% of them feeling that their organization’s performance is becoming better. Egypt (1091). Morocco (189). • On the other hand. Oman (151). Qatar (329).

read with precaution . Morocco (189). almost 40% strongly disagree with the procedures followed. Algeria (333). Jordan (261). Oman (151). Egypt (1091). KSA (1468). Tunisia (93) All figures are %’s (*) Very low base. Kuwait (208). Syria (37). Qatar (329). Bahrain (147).I like the way things are done in my company • Only 19% are ‘very’ happy with the way things are done in their company. Lebanon (169). To what extent do you agree or disagree with the following statements? Base: Total (5774). Q. UAE (1298).

read with precaution . and especially Morocco (42%). UAE (1298). Syria (37). Q. • On a regional level. Jordan (261). Oman (151). To what extent do you agree or disagree with the following statements? Base: Total (5774). Bahrain (147). Tunisia (93) All figures are %’s (*) Very low base. seem less satisfied. Morocco (189). Algeria (333). Qatar (329). KSA (1468).My company’s environment is a happy and pleasant one • Over one third (34%) do not believe that their company’s environment is happy and pleasant. Egypt (1091). Lebanon (169). respondents from North Africa (38%). Kuwait (208).

Jordan (261). Q. To what extent do you agree or disagree with the following statements? Base: Total (5774). Algeria (333). Syria (37). Egypt (1091). Lebanon (169). Oman (151). UAE (1298).The morale in my company is high • Only 2 out of 10 strongly agree that the morale in their company is high. Morocco (189). while 38% have an opposite opinion. read with precaution . KSA (1468). Tunisia (93) All figures are %’s (*) Very low base. Bahrain (147). Kuwait (208). • 48% of respondents from Morocco strongly disagree with that. Qatar (329).

To what extent do you agree or disagree with the following statements? Base: Total (5774). Syria (37).I have confidence in the decisions made by senior management • Low levels of trust towards senior management are noticed: 22% have a strong confidence in the decisions made by senior management in their organization while 37% have an opposite opinion. Algeria (333). read with precaution . Jordan (261). Q. • Respondents from Morocco seem somewhat the most negative at 47%. Lebanon (169). UAE (1298). Qatar (329). Tunisia (93) All figures are %’s (*) Very low base. Oman (151). Morocco (189). KSA (1468). Egypt (1091). Bahrain (147). Kuwait (208).

Lebanon (169). Jordan (261). Tunisia (93) All figures are %’s (*) Very low base. read with precaution .I have confidence in the decisions made by my line manager • Interestingly. Kuwait (208). Q. To what extent do you agree or disagree with the following statements? Base: Total (5774). Syria (37). Bahrain (147). UAE (1298). Morocco (189). Egypt (1091). Oman (151). respondents have generally more confidence in the decisions made by their line managers than those made by senior management in their organization. Algeria (333). KSA (1468). Qatar (329).

Lebanon (169). UAE (1298). Kuwait (208). Oman (151). Jordan (261).I would recommend my company as a good place to work • Close to one fourth (37%) would not recommend their company as a good place to work • Respondents from Jordan (42%) and Morocco (47%) seem somewhat more negative than others. Qatar (329). KSA (1468). Bahrain (147). read with precaution . Tunisia (93) All figures are %’s (*) Very low base. To what extent do you agree or disagree with the following statements? Base: Total (5774). Syria (37). Algeria (333). Egypt (1091). Morocco (189). Q.

Qatar (329). read with precaution . Bahrain (147). and especially in Lebanon (50%). Q. Kuwait (208). KSA (1468). UAE (1298). Jordan (261). • A higher proportion of employees in Levant (48%). Tunisia (93) All figures are %’s (*) Very low base. are likely to seek another job in the foreseeable future as compared to GCC (43%) and North Africa (43%). Algeria (333). To what extent do you agree or disagree with the following statements? Base: Total (5774). Morocco (189). Oman (151). Lebanon (169).I see myself working for my company for the foreseeable future • 43% of respondents do not see themselves working for the same employer for the next two years. Egypt (1091). Syria (37).

I believe I could easily find a similar job in another company
• 48% of respondents strongly believe that they could easily find a similar job.
• On a regional level, this belief is stronger in GCC (53%) compared to Levant (37%) and North Africa (41%)
• On a country level, respondents from Qatar (62%) and Tunisia (58%) seem more optimistic.

Q. To what extent do you agree or disagree with the following statements?

Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %’s

(*) Very low base, read with precaution

Career options in the next 12 months
• 61% are actively trying to move to another organization, while 27% would consider a job offer if it came their way.
• Only 10% of the respondents see themselves working at their current company in the next 12 months
Career options in the next 12 months
Total

Saudi
Arabia

UAE

Kuwait

Stay at my current
company

10

10

9

13

10

7

9

15

8

6

9

12

9

4

Not actively looking
for another job but
would consider a job
offer if it came my
way

27

30

25

23

25

27

28

28

27

30

25

29

24

26

61

57

63

61

61

64

58

55

62

62

63

57

63

69

2

2

2

2

3

2

3

-

3

1

2

2

2

-

1

1

1

1

1

-

2

2

-

-

-

2

2

1

Actively trying to
move to another
organization
Take a career break
Retire/ leave the
workforce

Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia

Raise in the last 12 months

Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %’s

(*) Very low base, read with precaution

Reasons for leaving an organization
• Low base salary (66%) followed by a lack of career growth opportunities (62%) are the main reasons for quitting.
• Low base salary as a reason for quitting is higher in Algeria (77%), while lack of career growth opportunities is higher in
Lebanon (74%).
Total

Saudi
Arabia

UAE

Kuwait

Qatar

66

67

64

57

67

63

65

67

70

65

64

72

77

70

62

62

64

55

63

69

60

74

65

64

63

46

55

65

47

50

41

43

43

50

39

45

57

54

51

40

51

47

45

49

40

40

44

47

50

47

35

44

46

36

48

48

38

37

40

34

35

42

39

34

35

42

40

24

31

34

35

37

36

28

39

33

35

29

30

30

37

31

35

29

34

35

38

29

40

35

34

38

35

30

31

28

33

28

Line management

33

34

33

32

33

37

32

30

30

39

34

25

26

31

Lack of job security

29

32

33

33

35

37

30

29

24

30

23

19

20

19

Working hours

29

32

32

26

33

31

30

31

16

28

23

37

23

25

Empowerment/ ability
to make decisions

28

26

28

28

29

32

31

37

35

28

28

24

26

34

Number of days off

20

21

22

16

23

20

20

24

22

23

17

20

19

19

18

20

17

19

20

14

13

16

19

14

18

19

20

16

17

17

18

14

19

12

11

21

11

17

18

16

21

20

Low base salary
Lack of career growth
opportunities
Lack of performancerelated pay
Lack of training
opportunities
Leadership/ top
management
The culture of the
company
Benefits

The company’s
reputation
Convenience of work
location

Bahrain Oman

Lebanon Syria Jordan Egypt Morocco Algeria Tunisia

Q. Here are a number of statements which could be used to describe reasons for leaving an organization.
Please indicate which if any would apply to you.
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %’s

(*) Very low base, read with precaution

Section 3 Evaluation of General Working Conditions .

around 40% do not believe that their line manager is good at managing people. • Respondents from Morocco seem slightly less happy with the managerial skills of their line manager. • Respondents from North Africa feel more autonomous (30%) as compared to employees in GCC (26%) and Levant (24%) • Regionally. while one fourth believe the opposite. with employees in Algeria being somewhat more satisfied (34%). • Close to one third are satisfied with the level of autonomy they have in their job. • A higher proportion of respondents from UAE (32%) are less happy with the working hours. . • Just over one third claim that they have a good work-life balance.Summary • Only 15% believe that their company shows an interest in the wellbeing of its employees. believing that to a lesser extent. • One out of four respondents are satisfied with their current level of security. with respondents from North Africa. and especially from Morocco (10%).

Employees in Morocco (52%) and Algeria (55%) claim that to a greater extent. • Almost 1 out of 2 claim that there is a mutual respect within their team. respondents from Levant find their work somewhat less interesting. . • A higher percentage of employees in Bahrain (46%) and Morocco (52%) consider their pay to be unfair. • The perception of receiving a fair salary compared to similar jobs in the same company is low across all countries. This belief is less strong in GCC (42%). • On the other hand.Summary • Over 30% claim that they have an interesting job. especially in the UAE (35%) and Bahrain (37%). • Over 40% strongly believe that their pay is not fair compared to similar jobs in other companies. with respondents from Qatar (43%) and Tunisia (44%) believing that to a greater extent.

My company is generally interested in the wellbeing of its employees • Only 15% believe that their company shows a strong interest in the wellbeing of its employees. Bahrain (147). believe that to a lesser extent. • Respondents from North Africa. Q. Oman (151). Lebanon (169). Morocco (189). Tunisia (93) All figures are %’s (*) Very low base. Kuwait (208). and especially from Morocco (10%). UAE (1298). Syria (37). Jordan (261). KSA (1468). read with precaution . To what extent do you agree or disagree with the following statements? Base: Total (5774). Qatar (329). Algeria (333). Egypt (1091).

To what extent do you agree or disagree with the following statements? Base: Total (5774). Egypt (1091). Syria (37). Morocco (189). Lebanon (169). UAE (1298). Tunisia (93) All figures are %’s (*) Very low base. Qatar (329). Q. Bahrain (147). Algeria (333). • A higher proportion of respondents from the UAE (32%) are less happy with their working hours. Oman (151). Kuwait (208). Jordan (261). one fourth believe the opposite. KSA (1468).I have the right balance between my work and home lives • Just over one third claim that they have a good work-life balance. read with precaution .

KSA (1468).I am satisfied with my current level of job security • One out of four (25%) respondents are satisfied with their current level of security. Qatar (329). Algeria (333). Bahrain (147). Syria (37). Oman (151). Kuwait (208). with employees in Algeria being somewhat more satisfied (34%). UAE (1298). Lebanon (169). Morocco (189). Q. Egypt (1091). Jordan (261). Tunisia (93) All figures are %’s (*) Very low base. read with precaution . To what extent do you agree or disagree with the following statements? Base: Total (5774).

To what extent do you agree or disagree with the following statements? Base: Total (5774). Algeria (333). Egypt (1091). Morocco (189). Q. Jordan (261). • Respondents from North Africa feel more autonomous (30%). Syria (37). as compared to those in the GCC (26%) and Levant (24%).I am satisfied with the level of autonomy I have in my job • 27% are extremely satisfied with the level of autonomy they have in their job. Lebanon (169). UAE (1298). Kuwait (208). Bahrain (147). Oman (151). KSA (1468). read with precaution . Qatar (329). Tunisia (93) All figures are %’s (*) Very low base.

Egypt (1091).My line manager is good at managing people • Almost 40% do not believe that their line manager is good at managing people. Lebanon (169). Morocco (189). read with precaution . Oman (151). Syria (37). KSA (1468). Kuwait (208). Tunisia (93) All figures are %’s (*) Very low base. UAE (1298). Qatar (329). Bahrain (147). Q. Algeria (333). To what extent do you agree or disagree with the following statements? Base: Total (5774). Jordan (261). • Respondents from Morocco (44%) seem slightly less happy with the managerial skills of their line manager.

Lebanon (169). Jordan (261). Q. with respondents from Qatar (43%) and Tunisia (44%) believing that to a greater extent. Egypt (1091). Oman (151). respondents from Levant find their work somewhat less interesting (34%). Qatar (329). • On the other hand. Morocco (189). UAE (1298).I have an interesting work • Over 30% claim that they have an interesting job. Algeria (333). Bahrain (147). Syria (37). KSA (1468). Tunisia (93) All figures are %’s (*) Very low base. To what extent do you agree or disagree with the following statements? Base: Total (5774). read with precaution . Kuwait (208).

Qatar (329). Lebanon (169). UAE (1298). KSA (1468). Oman (151). read with precaution . Bahrain (147). Morocco (189). Syria (37). Jordan (261). Q. Kuwait (208). To what extent do you agree or disagree with the following statements? Base: Total (5774). Egypt (1091). Tunisia (93) All figures are %’s (*) Very low base. Algeria (333).There is a strong mutual respect within my team • Almost 1 out of 2 of respondents (45%) claim that there is a mutual respect within their team. • This belief is weaker in the GCC (42%) – especially in the UAE (35%) and Bahrain (37%).

My pay is fair compared to others in similar jobs in other companies • More than 40% strongly believe that their pay is not fair compared to similar jobs in other companies. read with precaution . Egypt (1091). UAE (1298). • Employees in Morocco (52%) and Algeria (55%) expressed their dissatisfaction to a greater extent. Kuwait (208). Q. KSA (1468). Qatar (329). Algeria (333). Lebanon (169). Bahrain (147). Jordan (261). Syria (37). To what extent do you agree or disagree with the following statements? Base: Total (5774). Oman (151). Morocco (189). Tunisia (93) All figures are %’s (*) Very low base.

• More respondents in Bahrain (46%). Algeria (47%) and Morocco (52%) consider their pay to be unfair. Syria (37). UAE (1298). KSA (1468). Egypt (1091). Q. read with precaution . Lebanon (169). Morocco (189).My pay is fair compared to others in similar jobs in my company • The perception of receiving a fair salary compared to similar jobs in the same company is low across all countries. Jordan (261). Kuwait (208). To what extent do you agree or disagree with the following statements? Base: Total (5774). Tunisia (93) All figures are %’s (*) Very low base. Oman (151). Bahrain (147). Qatar (329). Algeria (333).

Section 4 Evaluation of Training and Development Opportunities .

. Qatar (47%) and Bahrain (49%). only two out of ten seem happy with the training opportunities that exist in their companies. • Overall.Summary • Close to one fourth of respondents strongly believe that they use their skills and knowledge to their full potential. • A higher proportion of respondents from North Africa (29%) have a clear career path. • Respondents from Kuwait seem somewhat happier with the training opportunities they are offered than others. in comparison to respondents from GCC (22%) and from Levant (21%). • Approximately one out of four believe that they have a clear career path. 38% claim that they use their skills and knowledge to their full potential – a feeling that is higher in the GCC and especially in Kuwait (46%). • At a country level. • On the other hand. respondents of Lebanon and Bahrain believe to have a clear career path to a lesser extent (14% and 17% respectively) • Approximately half of respondents think that the trainings provided are not designed in a way that would help them grow professionally. while 41% claim the opposite. Respondents in Levant feel this to a greater extent (52%) than those in the GCC (47%) or North Africa (48%).

UAE (1298). read with precaution . Tunisia (93) All figures are %’s (*) Very low base. To what extent do you agree or disagree with the following statements? Base: Total (5774). Kuwait (208). Total Saudi Arabia UAE Kuwait Qatar I feel that I use my skills and knowledge to my full potential 38 39 40 46 47 49 40 28 27 33 33 38 37 34 I have a clear career path within my company 24 23 21 29 23 17 23 14 27 25 26 32 35 27 The training here is designed to help me develop my career 21 19 23 27 24 20 21 14 11 20 17 28 27 27 I am happy with the training opportunities in my company 19 18 20 25 19 20 20 16 14 18 17 21 21 22 T3B (8+9+10) Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia Q. KSA (1468). Qatar (329). Oman (151). Syria (37). Algeria (333). Bahrain (147). Egypt (1091). Jordan (261). only 2 out of 10 seem happy with the training opportunities that exist in their companies. Morocco (189). Lebanon (169). However.Evaluation of training and development opportunities • Close to one fourth (38%) of respondents strongly believe that they use their skills and knowledge to their full potential.

a feeling that is higher in the GCC and especially in Kuwait (46%). KSA (1468). 38% claim that they use their skills and knowledge to their full potential. Jordan (261). Bahrain (147). Algeria (333). Qatar (47%) and Bahrain (49%). Q. Morocco (189). To what extent do you agree or disagree with the following statements? Base: Total (5774). UAE (1298). Syria (37). read with precaution . Qatar (329).I feel that I use my skills and knowledge to my full potential • Overall. Kuwait (208). Lebanon (169). Oman (151). Tunisia (93) All figures are %’s (*) Very low base. Egypt (1091).

• A higher proportion of respondents from North Africa (29%) have a clear career path. read with precaution . Algeria (333). Qatar (329). Morocco (189). Lebanon (169). Tunisia (93) All figures are %’s (*) Very low base. Egypt (1091). Syria (37). To what extent do you agree or disagree with the following statements? Base: Total (5774). Bahrain (147). Oman (151). UAE (1298). while 41% claim the opposite.I have a clear career path within my company • Approximately one out of four strongly agree that they have a clear career path. in comparison to respondents from the GCC (22%) and Levant (21%) • At a country level. KSA (1468). Jordan (261). respondents in Lebanon and Bahrain believe that to a lesser extent (14% and 17% respectively) Q. Kuwait (208).

Syria (37). read with precaution . Jordan (261).The training here is designed to help me develop my career • Approximately half of respondents think that the trainings are not designed in a way that would help them grow. UAE (1298). Morocco (189). Kuwait (208). KSA (1468). Oman (151). Algeria (333). To what extent do you agree or disagree with the following statements? Base: Total (5774). Egypt (1091). Tunisia (93) All figures are %’s (*) Very low base. • Respondents in Levant feel this to a greater extent (52%) as compared to GCC (47%) and North Africa (48%) Q. Bahrain (147). Qatar (329). Lebanon (169).

Algeria (333).I am happy with the training opportunities in my company • Approximately half of respondents are not happy with the training opportunities provided by their companies. Morocco (189). • Respondents from Kuwait seem somewhat happier with the training opportunities they are offered. To what extent do you agree or disagree with the following statements? Base: Total (5774). Lebanon (169). Qatar (329). Q. Kuwait (208). Bahrain (147). Jordan (261). Tunisia (93) All figures are %’s (*) Very low base. at 25%. UAE (1298). read with precaution . Oman (151). Syria (37). KSA (1468). Egypt (1091).

Section 5 Important Factors in a Job .

Section 5 Important Factors in a Job .

the salary seems to be somewhat more significant for employees in Jordan and Tunisia. and it is slightly more significant in North Africa (84%) than GCC (81%) or Levant (81%). However. North Africa: 83%). attributes related to personal growth and achievement are also considered as important. On a country level. Those from Tunisia believe this to a greater extent (92%).Summary • • • • • • • Salary is one of the most important factors in a job. The great majority of respondents (85%). Respondents from GCC believe that to a lesser extent (77%) as compared to respondents from Levant (85%) or North Africa (85%). 80% claim that doing what they love is very important. Levant: 82%. On a regional level. no difference is observed (GCC: 83%. Overall. . pay is important for 83% of the respondents. believe that working in a company that encourages learning and personal growth is very important. Team spirit is important for 82% of respondents.

• Approximately 70% claim that prestige and social status is an important factor. • 75% claim that working in a flexible environment is important.Summary • For 80% of respondents. belief which is stronger in North Africa (77%) – especially in Algeria (82%) and in Tunisia (81%). • Over 70% believe that contributing to the community is a matter of great importance. • Building a personal brand is important to 64% of the respondents. A higher proportion of respondents from North Africa (79%) – especially from Egypt (81%) and Morocco (81%) – consider flexibility important. This is somewhat less important in the GCC (78%) as compared to Levant (81%) or North Africa (84%). . exercising their creativity is very important. A higher percentage of respondents from Egypt (79%) claim that.

To what extent do you agree or disagree with the following statements? Base: Total (5774). Tunisia (93) All figures are %’s (*) Very low base. Egypt (1091). Kuwait (208). Algeria (333). Jordan (261). read with precaution Egypt Morocco Algeria Tunisia . Morocco (189). KSA (1468). attributes related to personal growth and achievement are also considered as important. Lebanon (169). Syria (37). T3B (8+9+10) Total Saudi Arabia UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Learning and personal growth 85 84 84 83 84 88 87 83 78 88 88 85 84 92 The sense of achievement 84 83 82 80 78 84 85 84 81 88 88 86 84 84 The pay 83 84 83 80 81 83 77 78 73 87 84 79 78 86 The team spirit 82 81 81 78 80 81 85 82 76 81 85 82 83 85 Doing what I love 80 79 76 79 73 80 76 79 89 89 86 85 83 85 Exercising my creativity 80 80 77 76 74 73 79 76 78 85 85 81 80 89 75 75 71 71 76 76 72 67 70 75 81 81 71 73 72 71 70 70 64 71 68 65 70 74 76 78 82 81 Prestige and social status 68 69 65 67 63 69 60 49 81 70 79 63 67 68 Building a personal brand 64 65 63 61 64 69 71 58 49 70 66 58 56 67 The flexibility Contributing to the community Q. Oman (151). However.Importance of attributes in a job • Salary is one of the most important factors in a job. Qatar (329). UAE (1298). Bahrain (147).

Qatar (329).Importance of attributes in a job . • Those from Tunisia believe this to a greater extent (92%). Kuwait (208). Q. UAE (1298). Tunisia (93) All figures are %’s (*) Very low base. Bahrain (147). Morocco (189). Syria (37). KSA (1468).Learning and personal growth • The vast majority of respondents (85%) believe that working in a company that encourages learning and personal growth is very important. Jordan (261). How important to you is each of the below statements in a job? Base: Total (5774). read with precaution . Oman (151). Lebanon (169). Algeria (333). Egypt (1091).

Jordan (261).Importance of attributes in a job . Kuwait (208). Qatar (329). Syria (37). How important to you is each of the below statements in a job? Base: Total (5774). UAE (1298). read with precaution . KSA (1468). Morocco (189). Algeria (333). Bahrain (147).Sense of achievement • The sense of achievement is very important for 84% of respondents. • This feeling is somewhat less significant for employees in GCC (82%) as compared to employees in Levant (86%) and North Africa (87%) Q. Egypt (1091). Tunisia (93) All figures are %’s (*) Very low base. Lebanon (169). Oman (151).

Importance of attributes in a job . Jordan (261). North Africa: 83%). Tunisia (93) All figures are %’s (*) Very low base. • While at regional level no difference is observed (GCC: 83%. Qatar (329). Morocco (189). UAE (1298). Bahrain (147). Q. Kuwait (208). Oman (151). Egypt (1091). Lebanon (169). Levant: 82%. How important to you is each of the below statements in a job? Base: Total (5774). at a country level pay seems to be somewhat more significant for employees in Jordan (87%) and Tunisia (86%). Algeria (333). KSA (1468). Syria (37).Pay • At overall level. the pay is important for 83% of the respondents. read with precaution .

Egypt (1091). Bahrain (147). and it is somewhat more significant in North Africa (84%) as compared to GCC (81%) and Levant (81%). How important to you is each of the below statements in a job? Base: Total (5774). Algeria (333).Team spirit • Team spirit is important for 82% of respondents. UAE (1298). read with precaution . Q. Oman (151). Kuwait (208). Qatar (329). Lebanon (169).Importance of attributes in a job . Syria (37). Tunisia (93) All figures are %’s (*) Very low base. KSA (1468). Morocco (189). Jordan (261).

Lebanon (169). UAE (1298). Syria (37). How important to you is each of the below statements in a job? Base: Total (5774). Qatar (329).Doing what I love • 80% claim that doing what they love is a matter of great importance. Morocco (189). Egypt (1091). • Respondents from GCC believe that to a lesser extent (77%) as compared to respondents from Levant (85%) and North Africa (85%). KSA (1468). read with precaution . Jordan (261). Algeria (333). Q. Kuwait (208). Tunisia (93) All figures are %’s (*) Very low base.Importance of attributes in a job . Oman (151). Bahrain (147).

Bahrain (147). Oman (151). KSA (1468). Q. Syria (37). Algeria (333). Egypt (1091).Exercising my creativity • For 80% of respondents. exercising their creativity is very important. Tunisia (93) All figures are %’s (*) Very low base. Jordan (261). Qatar (329). UAE (1298). Kuwait (208). Morocco (189). How important to you is each of the below statements in a job? Base: Total (5774).Importance of attributes in a job . factor which is somewhat less significant for respondents in the GCC (78%) when compared to those in Levant (81%) and North Africa (84%). read with precaution . Lebanon (169).

consider flexibility important. Algeria (333). and especially from Egypt and Morocco (both at 81%). Qatar (329). Kuwait (208). Morocco (189). Q. Egypt (1091). Bahrain (147). How important to you is each of the below statements in a job? Base: Total (5774). Oman (151).Flexibility • 75% claim that working in a flexible environment is important. KSA (1468). Jordan (261). Syria (37).Importance of attributes in a job . • A higher proportion of respondents from North Africa (79%). read with precaution . Tunisia (93) All figures are %’s (*) Very low base. UAE (1298). Lebanon (169).

KSA (1468). How important to you is each of the below statements in a job? Base: Total (5774). Bahrain (147). and especially in Algeria (82%) and Tunisia (81%). Jordan (261). Qatar (329). Kuwait (208). Q.Contributing to the community • Over 70% believe that contributing to the community is a matter of great importance. Oman (151). UAE (1298). Syria (37). a belief that is stronger in North Africa (77%). Algeria (333). Lebanon (169). Egypt (1091). read with precaution . Morocco (189).Importance of attributes in a job . Tunisia (93) All figures are %’s (*) Very low base.

Algeria (333). Lebanon (169). Kuwait (208). Qatar (329). KSA (1468). Bahrain (147). Egypt (1091). • A higher percentage of respondents from Egypt (79%) claim the same.Importance of attributes in a job . Oman (151). Q.Prestige and social status • Almost 70% claim that prestige and social status is an important factor in a job. read with precaution . Tunisia (93) All figures are %’s (*) Very low base. Syria (37). UAE (1298). Morocco (189). Jordan (261). How important to you is each of the below statements in a job? Base: Total (5774).

Bahrain (147). Egypt (1091). Qatar (329). at country level it is somewhat more important to employees in Oman (71%). KSA (1468). Q. • While no difference is observed at regional level. Kuwait (208). Lebanon (169).Building a personal brand • Building a personal brand is important to 64% of the respondents.Importance of attributes in a job . read with precaution . Morocco (189). Tunisia (93) All figures are %’s (*) Very low base. Algeria (333). Jordan (70%) and Bahrain (69%). Syria (37). UAE (1298). Jordan (261). Oman (151). How important to you is each of the below statements in a job? Base: Total (5774).

Section 6 Demographics .

Respondent Profile 1/2 – Personal Gender •Male – 82% •Female – 18% Marital Status •Single – 41% •Married – 58% •Separated/ divorced – 3% Base: Total (5.774) All figures are %’s Age •Below 30 – 39% •30-39 – 40% •40+ – 21% Region •GCC – 62% •Levant – 8% •North Africa – 30% .

etc.Respondent Profile 2/2 – Professional Current designation Supervisor/Team Leader 14 Junior executive/ Non-managerial role 13 Administrator 11 Manager/Senior Manager 8 Technician/Tech Specialist 8 Director/Department Head 7 Professional Specialist like medical. 6 Assistant Director/Assistant Manager 5 Account Manager/Account Director 4 General Manager 2 Product Manager 2 President/CEO/COO 1 CFO/Controller/Treasurer 1 Executive Vice President/Senior Vice President 1 Vice President/Assistant VP/Principal 1 Trade Specialist 1 Other 15 Base: Total (5. educator.774) All figures are %’s Length of employment Less than a year 1 to 4 years 5 to 8 years 9 to 14 years 15+ years 7 27 24 22 20 Number of different employers 1 employer 2 employers 3 employers 4 employers 4+ employers 20 22 22 14 22 .

Thank you .