Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Section 1
Research Methodology
Sample Definition
Age and Gender
Adult males and females
Aged 18+ years
Currently employed
Nationalities
GCC Arabs, North Africans, Levant, Western Expats and Asian Expats
Country of Residence
GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain
Levant: Lebanon, Syria*, Jordan
North Africa: Egypt, Morocco, Algeria, Tunisia
*Small sample size
Data Collection
All data was collected online. Fieldwork was done in March 2015. The total number of respondents
was 5,774.
Section 2
Summary
Overall, 4 out of 10 respondents are satisfied with their present job, with 18% of them being very
satisfied.
Respondents in Egypt seem more satisfied with their current job; close to one fourth claim that
they are very satisfied.
The benefits currently received from companies vary significantly from country to country. Overall,
63% of the respondents have medical insurance for themselves.
58% have a holiday pay, while almost 1 out of 2 receive a sick pay.
In terms of preferences, accommodation (43%) and medical insurance for both self (38%) and
family (38%) are the most popular benefits.
Due to high rental prices, accommodation is more important in GCC (52%) especially in the UAE
(55%) when compared to Levant (25%) or North Africa (30%)
43% of respondents do not see themselves working for the same employer for the next two years,
while 61% are actively trying to move to another organization. 1 out of 2of respondents strongly
believe that they could easily find a similar job.
Low base salary (66%) followed by lack of career growth opportunities (62%) are the two main
reasons for leaving an organization.
Summary
At an emotional level, one third of the respondents feel proud, motivated or enjoy going to work
every day.
Overall, close to one third (28%) believe that the performance of their organization is improving.
In general, the levels of trust towards both senior management and line managers are low.
Interestingly, respondents show more confidence in the decisions made by their line managers
than those made by senior management
Q. Overall how satisfied or dissatisfied are you with your present job?
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Saudi
Arabia
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
63
77
64
41
50
42
58
46
41
61
59
60
66
51
58
47
67
48
55
47
62
57
60
52
63
53
64
48
48
46
35
38
57
54
49
46
50
29
67
45
55
40
35
39
38
29
49
36
33
53
24
18
31
20
23
16
Accommodation
Medical insurance for
family
Car allowance
35
60
41
28
61
44
51
11
10
10
17
30
44
24
18
19
14
36
18
27
36
22
33
42
43
28
47
17
21
29
28
32
12
16
21
26
20
13
24
22
23
26
25
18
27
26
24
24
27
15
25
20
Life insurance
Career break/
sabbaticals
19
15
19
20
22
14
20
20
16
13
22
21
26
22
19
18
12
15
15
11
17
13
19
28
19
28
38
33
17
12
11
12
19
42
27
32
15
35
46
40
12
16
11
11
7
7
8
6
9
4
7
7
7
6
6
10
6
8
6
5
6
9
6
11
5
7
4
8
3
3
24
10
2
14
8
5
12
6
6
16
12
13
6
6
10
10
Pension contribution/
social security
School fees for your
children
Working from home
Gym membership
None of the above
Q. Heres a list of benefits that organizations offer. Which of the following do you currently receive?
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Algeria Tunisia
Total
Saudi
Arabia
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Accommodation
43
50
55
51
53
44
47
17
44
46
28
23
37
35
38
37
38
31
29
37
31
44
38
35
42
43
45
33
38
41
33
35
30
39
27
44
30
24
44
47
37
31
24
23
23
23
22
24
27
32
23
24
23
26
19
23
Holiday pay
21
23
20
27
26
20
23
15
23
22
20
19
14
22
20
22
20
22
25
16
21
29
14
30
21
18
13
13
Car allowance
19
20
16
18
18
17
23
14
14
24
22
22
17
27
19
15
22
25
21
18
19
12
17
24
21
22
21
17
Life insurance
18
17
17
13
23
24
18
23
24
14
10
19
27
24
Pension contribution
18
17
14
15
13
18
19
30
23
35
25
16
28
25
Sick pay
14
11
15
18
12
22
15
15
14
11
14
15
17
Career break/
sabbaticals
12
11
12
11
14
10
13
10
16
14
11
10
11
15
14
12
11
12
14
Gym membership
Jordan Egypt
Morocco
Q. Which of the below benefits would you prefer to receive? Please rank them in order of preference.
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Algeria Tunisia
Preferred benefits
Accommodation
Medical insurance for family
Holiday pay
Gym membership
Benefits received
Q. Heres a list of benefits that organizations offer. Which of the following do you currently receive? / Which of the below benefits would you prefer
to receive? Please rank them in order of preference.
Base: Total (5774)
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Saudi
Arabia
UAE
Kuwait
Stay at my current
company
10
10
13
10
15
12
27
30
25
23
25
27
28
28
27
30
25
29
24
26
61
57
63
61
61
64
58
55
62
62
63
57
63
69
Actively trying to
move to another
organization
Take a career break
Retire/ leave the
workforce
Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Saudi
Arabia
UAE
Kuwait
Qatar
66
67
64
57
67
63
65
67
70
65
64
72
77
70
62
62
64
55
63
69
60
74
65
64
63
46
55
65
47
50
41
43
43
50
39
45
57
54
51
40
51
47
45
49
40
40
44
47
50
47
35
44
46
36
48
48
38
37
40
34
35
42
39
34
35
42
40
24
31
34
35
37
36
28
39
33
35
29
30
30
37
31
35
29
34
35
38
29
40
35
34
38
35
30
31
28
33
28
Line management
33
34
33
32
33
37
32
30
30
39
34
25
26
31
29
32
33
33
35
37
30
29
24
30
23
19
20
19
Working hours
29
32
32
26
33
31
30
31
16
28
23
37
23
25
Empowerment/ ability
to make decisions
28
26
28
28
29
32
31
37
35
28
28
24
26
34
20
21
22
16
23
20
20
24
22
23
17
20
19
19
18
20
17
19
20
14
13
16
19
14
18
19
20
16
17
17
18
14
19
12
11
21
11
17
18
16
21
20
The companys
reputation
Convenience of work
location
Bahrain Oman
Q. Here are a number of statements which could be used to describe reasons for leaving an organization.
Please indicate which if any would apply to you.
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Section 3
Summary
Only 15% believe that their company shows an interest in the wellbeing of its employees, with
respondents from North Africa, and especially from Morocco (10%), believing that to a lesser extent.
Just over one third claim that they have a good work-life balance, while one fourth believe the opposite.
A higher proportion of respondents from UAE (32%) are less happy with the working hours.
One out of four respondents are satisfied with their current level of security, with employees in Algeria
being somewhat more satisfied (34%).
Close to one third are satisfied with the level of autonomy they have in their job.
Respondents from North Africa feel more autonomous (30%) as compared to employees in GCC (26%)
and Levant (24%)
Regionally, around 40% do not believe that their line manager is good at managing people.
Respondents from Morocco seem slightly less happy with the managerial skills of their line manager.
Summary
Over 30% claim that they have an interesting job, with respondents from Qatar (43%) and Tunisia
(44%) believing that to a greater extent.
On the other hand, respondents from Levant find their work somewhat less interesting.
Almost 1 out of 2 claim that there is a mutual respect within their team. This belief is less strong in GCC
(42%), especially in the UAE (35%) and Bahrain (37%).
Over 40% strongly believe that their pay is not fair compared to similar jobs in other companies.
Employees in Morocco (52%) and Algeria (55%) claim that to a greater extent.
The perception of receiving a fair salary compared to similar jobs in the same company is low across all
countries.
A higher percentage of employees in Bahrain (46%) and Morocco (52%) consider their pay to be unfair.
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Section 4
Summary
Close to one fourth of respondents strongly believe that they use their skills and knowledge to their full
potential.
On the other hand, only two out of ten seem happy with the training opportunities that exist in their
companies.
Respondents from Kuwait seem somewhat happier with the training opportunities they are offered than
others.
Overall, 38% claim that they use their skills and knowledge to their full potential a feeling that is
higher in the GCC and especially in Kuwait (46%), Qatar (47%) and Bahrain (49%).
Approximately one out of four believe that they have a clear career path, while 41% claim the opposite.
A higher proportion of respondents from North Africa (29%) have a clear career path, in comparison to
respondents from GCC (22%) and from Levant (21%).
At a country level, respondents of Lebanon and Bahrain believe to have a clear career path to a lesser
extent (14% and 17% respectively)
Approximately half of respondents think that the trainings provided are not designed in a way that
would help them grow professionally. Respondents in Levant feel this to a greater extent (52%) than
those in the GCC (47%) or North Africa (48%).
Total
Saudi
Arabia
UAE
Kuwait
Qatar
38
39
40
46
47
49
40
28
27
33
33
38
37
34
24
23
21
29
23
17
23
14
27
25
26
32
35
27
21
19
23
27
24
20
21
14
11
20
17
28
27
27
19
18
20
25
19
20
20
16
14
18
17
21
21
22
T3B (8+9+10)
Bahrain Oman
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Section 5
Section 5
Summary
Salary is one of the most important factors in a job. However, attributes related to personal growth
and achievement are also considered as important.
The great majority of respondents (85%), believe that working in a company that encourages
learning and personal growth is very important. Those from Tunisia believe this to a greater extent
(92%).
Overall, pay is important for 83% of the respondents.
On a regional level, no difference is observed (GCC: 83%, Levant: 82%, North Africa: 83%).
On a country level, the salary seems to be somewhat more significant for employees in Jordan and
Tunisia.
Team spirit is important for 82% of respondents, and it is slightly more significant in North Africa
(84%) than GCC (81%) or Levant (81%).
80% claim that doing what they love is very important. Respondents from GCC believe that to a
lesser extent (77%) as compared to respondents from Levant (85%) or North Africa (85%).
Summary
For 80% of respondents, exercising their creativity is very important. This is somewhat less important in
the GCC (78%) as compared to Levant (81%) or North Africa (84%).
75% claim that working in a flexible environment is important. A higher proportion of respondents from
North Africa (79%) especially from Egypt (81%) and Morocco (81%) consider flexibility important.
Over 70% believe that contributing to the community is a matter of great importance, belief which is
stronger in North Africa (77%) especially in Algeria (82%) and in Tunisia (81%).
Approximately 70% claim that prestige and social status is an important factor. A higher percentage of
respondents from Egypt (79%) claim that.
Building a personal brand is important to 64% of the respondents.
T3B (8+9+10)
Total
Saudi
Arabia
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
85
84
84
83
84
88
87
83
78
88
88
85
84
92
The sense of
achievement
84
83
82
80
78
84
85
84
81
88
88
86
84
84
The pay
83
84
83
80
81
83
77
78
73
87
84
79
78
86
82
81
81
78
80
81
85
82
76
81
85
82
83
85
80
79
76
79
73
80
76
79
89
89
86
85
83
85
Exercising my
creativity
80
80
77
76
74
73
79
76
78
85
85
81
80
89
75
75
71
71
76
76
72
67
70
75
81
81
71
73
72
71
70
70
64
71
68
65
70
74
76
78
82
81
68
69
65
67
63
69
60
49
81
70
79
63
67
68
Building a personal
brand
64
65
63
61
64
69
71
58
49
70
66
58
56
67
The flexibility
Contributing to the
community
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Base: Total (5774), KSA (1468), UAE (1298), Kuwait (208), Qatar (329), Bahrain (147), Oman (151), Lebanon (169),
Syria (37), Jordan (261), Egypt (1091), Morocco (189), Algeria (333), Tunisia (93)
All figures are %s
Section 6
Demographics
Gender
Male 82%
Female 18%
Marital Status
Single 41%
Married 58%
Separated/ divorced 3%
Age
Below 30 39%
30-39 40%
40+ 21%
Region
GCC 62%
Levant 8%
North Africa 30%
14
13
Administrator
11
Manager/Senior Manager
Technician/Tech Specialist
Director/Department Head
General Manager
Product Manager
President/CEO/COO
CFO/Controller/Treasurer
Trade Specialist
Other
15
Length of employment
7
27
24
22
20
1 employer
2 employers
3 employers
4 employers
4+ employers
20
22
22
14
22
Thank you