Documentos de Académico
Documentos de Profesional
Documentos de Cultura
ISSUE 11
Elixir Newsletter
CONTENTS
International 2
NATIONAL
Railway
finances
in
deep
trouble:
Suresh
Prabhu
RETAIL . 3
FMCG.... 4
SUDOKU .... 5
FROM HBR ..... 5
IT..... 6
Sports .7
Kiran
play important
rolean
in engine
govt. formation
Delhi:
Naqvi
PrabhuBedi
said will
the railways
can become
of growth ininthe
coming
years
TOON CORNER
By
Prabhat Ranjan
On Page 5
and contribute 2.5 per cent to 3 per cent in the GDP with an improved
infrastructure.
Expressing his delight over Kiran Bedi joining the Bharatiya Janata Party
However,
railway
finances
are in "deepand
trouble",
minister said
(BJP), Unionthe
Minister
of State
for Parliamentary
Minoritythe
Affairs
addressing
The
Economic
Times
Global
Business
Summit.
Mukhtar Abbas Naqvi on Saturday said that the former IPS officer would play
an important role in government formation in Delhi.
"We are happy that Kiran Bedi has joined BJP, she will campaign for the party
during Delhi Assembly elections. She will play an important role in
government formation in Delhi," Naqvi told ANI.
"Congress and AAP are making noise because this will further ensure our
victory in Delhi," he added.
When asked if Kiran Bedi will be projected as a chief ministerial candidate,
Naqvi said that party's current focus is on winning Delhi Assembly elections.
Meanwhile, BJP spokesperson Shahnawaz Hussain also welcomed Kiran
Bedi's inclusion in the BJP.
"We welcome Kiran Bedi, she has a very good image, people of Delhi like her.
Party is very happy with the inclusion of Kiran Bedi," Hussain said.
Jan, 2015
VOL 2 ISSUE 11
PAGE 2
ELIXIR
INTERNATIONAL
France's Hollande defends freedom of speech after anti-Hebdo clashes abroad
French President Francois Hollande said on Saturday that anti-Charlie Hebdo protesters in
other countries do not understand France's attachment to freedom of speech. He was
speaking a day after the satirical weekly's publication of a cartoon of the Prophet
Mohammad sparked violent clashes, including deaths, in some Muslim countries.
Demand has surged for Charlie Hebdo's first issue since two militant gunmen burst into its
weekly editorial conference and shot dead 12 people at the start of three days of violence
that shocked France. The magazine's distributors said that its print run had been lifted to
seven million copies, dwarfing its usual circulation of only 60,000. A cartoon image of
Mohammad on its front page outraged many in the Muslim world, triggering
demonstrations that turned violent in Algeria, Niger and Pakistan on Friday.
Up to 300 soldiers will be mobilised in Brussels, Antwerp and elsewhere. Europe is on high
alert after Islamist gunmen killed 17 people in Paris. More than 20 people have been
arrested in Belgium, France and Germany.
There are increased concerns about the return of young Europeans who have gone to fight
in Iraq and Syria. Uniformed soldiers could be seen outside Jewish schools and
government buildings in Belgium on Saturday.
Jan, 2015
VOL 2 ISSUE 11
ELIXIR
PAGE 3
FMCG
New CEOs positively impact stocks of FMCG companies like HUL, Britannia, Nestle & Marico
Of the 12 companies in the BSE FMCG Index, the sectoral Stock Returns (%) index for
fast moving consumer goods companies, eight have had a new CEO in the past two
years. Incidentally, the change at the top came at a time when companies were
struggling to grow volumes in the face of low consumer demand and protect
margins amid high inflation.A change at the top positively impacted the stock prices
of four companies Britannia, HUL, Marico and Nestle. Companies such as HUL,
Marico, Britannia, Godrej Consumer Products and Colgate Palmolive reported
superior operating performance over the trailing four quarters characterised by
double-digit revenue growth and improvement in operating margin.
Jan, 2015
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PAGE 4
ELIXIR
RETAIL
Reliance focuses on digital format to drive retail growth
Despite challenges posed by various e-commerce players, Mukesh Ambani-led
Reliance Retail seems to be focused on consumer durable retailing.Of the total 279
stores Reliance Retail opened during December FY15 quarter, 231 belonged to
Reliance Digital, the durable format of Reliance Retail.Reliance took the store count
of Reliance Digital from 689 in September quarter of the current financial year to
920 during the December quarter, making it the largest consumer durable and
electronics retailer in the country.
Department of Posts may set up separate entity for e-commerce by next year
The Department of Posts (DoP) may set up a separate entity for handling ecommerce services by next year to cash in on the burgeoning demand for
delivery and logistics.According to sources, during a recent meeting chaired by
Prime Minister Narendra Modi, DoP said it aims to conduct a financial feasibility
study for setting up a separate entity for e-commerce by October this year and
start the operations by next year.
Sources said DoP may appoint an on-board consultant for development and
operationalisation of business and marketing strategy for commerce market by
July this year.Communications and IT Minister Ravi Shankar Prasad had earlier
said India Post with the world's largest postal network is best suited to offer
delivery services to e-commerce firms.India Post has over 1.55 lakh post offices
of which around 1.40 lakh are in the rural areas. On an average, a post office
serves an area of 21.21 sq. km and a population of 7,175 people.
Jan, 2015
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ELIXIR
PAGE 5
SU DO KU
TOON CORNER
Send us the answers by 23rd Jan, 2015 (in the specified excel sheet). First three people to solve it will be declared as
winners in next magazine.
From HBR
Your Customers Behavior Is a Competitive Advantage
At a reception for JetBlues most frequent Mosaic flyers, I had the opportunity to listen to the airlines top
management discuss its ambitions to improve operations and enhance customer experience. The discussion was
excellent and on a whim I asked one of the most senior executives what JetBlues customers could do to improve
the airline. He paused for a long moment and essentially responded, The most important way our customers could
improve the airline would be by being more polite. He talked about how stressful and debilitating it was for ticket
agents, gate agents, and flight attendants to deal with rude and ill-mannered flyers. Nicer customers, he maintained,
would make for a nicer experience for everyone. Lo and behold, JetBlue recently announced a series of in-craft
jetiquette videos for its flyers. The hope and expectation, of course, is that these visual nudges will preemptively
smooth the air travels rougher edges. We wanted to say, Weve all been there. We get it, and lets talk about it,
declared one JetBlue executive about #FlightEtiquette. Its a universal truth of flying. As big a fan as I am about
organizational learning and the need to relentlessly refresh and renew employee human capital, Im an even bigger fan
of investing in how customers and clients create value. Making customers better makes better customers. Improving
employees and associates is smart business. But so is improving your customers and clients. What and how your
customers learn to make your business run better should be every bit as important as whatand howyou want your
employees to learn, as well. Customers need to learn from you almost as much as you need to learn from customers.
Serious customer experience design debates in organizations should focus almost as much on customer learning as
customer delight.
Jan, 2015
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PAGE 6
ELIXIR
Information Technology
TCS sacked employees over non-performance
India's largest software services provider TCS on Thursday said only
1,000 jobs have been axed in the country due to non-performance,
clarifying that this is a part of normal working and not due to any mass
restructuring exercise as being speculated.
The Tata-group company said it carries out performance reviews every
year, which result in this "involuntary attrition" and added that the
overall number of 2,574 includes only 1,000 jobs locally. He also said the
company does not employ sub-contractors in the country to be laid off.
Jan, 2015
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ELIXIR
PAGE 7
SPORTS
del Potro pulls out of Australian Open
Juan Martin del Potro, winner of the 2009 U.S. Open, has withdrawn
from the Australian Open on the eve of the tournament due to concerns
that an injured wrist was not fully recovered.
del Potro, 26, cut short a practice session on Sunday and then told a
media conference that he didnt feel prepared to play in Melbourne. del
Potro was one of the most significant absentees from the mens game
for much of last season, which he spent recovering from major left wrist
surgery after bouncing back from right wrist surgery in 2010.
Jan, 2015
Editorial Team
Maruthappan S
Nirbhay
Harsh Marodia
Sanjayan S
VOL 2 ISSUE 11