Cause

Code
003-320
003-322

Communication failure was detected between the IIT PWB and the ICM PWB.
Communication failure was detected between the IIT PWB and the ICM PWB.

003-323

Communication failure was detected between the IIT PWB and the ICM PWB.

003-711

Data cannot be fully stored in the memory during scanning.

003-770

When scanning 2 Sided documents, the enlargement ratio exceeded the permissible
setting range.

003-795

After auto document detection in Auto Reduce/Enlarge (AMS), the Reduce/Enlarge ratio
did not fall within the specified range (25% to 400%).

003-942

The document size cannot be detected automatically.

003-946

The output image that was enlarged in APS has exceeded the internal processing limit (up
to A4 LEF in Fast Scan length). E.g.) When 120% enlargement is specified for an A4 LEF
document, etc.

003-963

During APS, the specified output size exceeded A3/ 11x17".

During APS, all Trays of the printer do not support APS.

003-966

During APS, the printer does not support the specified output size. (E.g.: Document
A3/100% is set when the DocuScanC4500 is connected to an A4 printer.)

003-973

When an image is output without being rotated, even though the image will be missing if it
is not rotated because the document orientation and output size orientation are different.

005-110

The Regi. Sensor did not turn ON within a specified time after a document feed.

005-111

The Regi. Sensor did not turn ON within a specified time after the invert operation has
started during inverse duplex scan.

005-112

The Read Sensor did not turn ON within a specified time after pull in started from the Regi.
Roller.

005-113

The Exit/Reverse Sensor did not turn ON within a specified time after the Read Sensor has
turned ON.

005-114

The Tail Edge of the paper did not reach the Regi. Sensor within a specified time after the
Read Sensor has turned ON.

005-115

The Tail Edge of the paper did not reach the Read Sensor within a specified time after the
Tail Edge of the paper has reached the Regi. Sensor.

005-116

The Tail Edge of the paper did not reach the Exit/Reverse Sensor within a specified time
after the Tail Edge of the paper has reached the Read Sensor.

005-117

The Feed In Sensor did not turn ON within a specified time after a document feed.

005-118

The Regi. Sensor did not turn ON within a specified time after the Feed In Sensor has
turned ON.

005-119

The Regi. Sensor did not turn ON within a specified time after the invert operation has
started during inverse duplex scan.

005-120

The Tail Edge of the paper did not reach the Feed In Sensor within a specified time after
the Read Sensor has turned ON.

005-302

The Top Cover Assembly is open.

005-304

The Platen Interlock is open.

005-305

The Top Cover Interlock opened during DADF operation.

031-302
031-320

A failure has occurred in ICM Assy software processing.

031-321

A failure has occurred in the ICM Assy HW device.

031-322

A failure has occurred in the ICM Assy HW device.

031-323

A failure has occurred in the ICM Assy HW device.

031-324

A failure has occurred in the ICM Assy HW device.

MAC Address Check Sum is abnormal.

Cause

Code
031-325

A failure has occurred in the ICM Assy HW device.

031-326

Battery exhausted.

031-330

A failure has occurred in the internal control of ICM Assy.

031-331

A failure has occurred in the internal control of ICM Assy.

031-332

A failure has occurred in the internal control of ICM Assy.

031-333

A failure has occurred in the internal control of ICM Assy.

031-334

A failure has occurred in the internal control of ICM Assy.

031-335

A failure has occurred in the internal control of ICM Assy.

031-336

A failure has occurred in the internal control of ICM Assy.

031-337

A failure has occurred in the internal control of ICM Assy.

031-503

Cannot resolve the name of SMTP Server during Scan to E-mail.

031-504

Cannot resolve the name of POP3 Server during Scan to E-mail.

031-505

Failed to log in to POP3 Server during Scan to E-mail.

031-506

SMTP Server/POP3 Server was not set.

031-507

Failed to log in to SMTP Server during Scan to E-mail.

031-511

USB Flash Memory insertion detection failure

031-512

USB Flash Memory write failure

031-515

The upper limit for number of files that is defined in FileSystem was exceeded.

031-600

Machine internal automatic processing was performed.

031-601

Machine internal automatic processing was performed.

031-602

Machine internal automatic processing was performed.

031-603

Machine internal automatic processing was performed.

031-604

Machine internal automatic processing was performed.

031-605

Machine internal automatic processing was performed.

031-700

The connected printer detected abnormality in the SystemFail system.

031-701

Communication block was detected between the connected printer and USB protocol.

031-702

The connected printer detected a Cancel Job operation notification.

031-710

A failure has occurred in the control of ICM Assy.

031-720

Target file does not exist in the media.

031-721

Cannot write files into the media.

031-722

Cannot access the Address Book.

031-723

Wrong data in the Address Book.

031-724

Number of items registered in the Address Book have exceeded the limit.

031-764

An error has occurred during connection to the SMTP Server.

031-765

Insufficient SMTP Server capacity.

031-766

An error has occurred in SMTP Server.

031-767

The email address of the recipient is wrong. A POP before SMTP authentication error has
occurred in the SMTP Server.

031-768

The email address of the sender is wrong.

031-781

Failed to connect to the Server during file transfer.

031-782

Failed to log in to the Server during file transfer.

031-783

Cannot find the specified Server path during file transfer.

031-784

A write error has occurred during file transfer to the Server.

031-785

File transfer has failed because of insufficient Server hard disk capacity.

031-786

A timeout error has occurred when receiving scanned data.

031-787

Failed to create a directory.

Cause

Code
031-788

A file with the same name already exists.

031-789

Failed the processing after file transfer.

031-790

A failure has occurred in ICM Assy software processing.

031-950

Insufficient storage media capacity.

031-951

The file size has exceeded 2 GBytes when "Scan to Media" was performed in multi-TIFF
format.
Upper limit of data size for which Scan to E-mail still can be performed was reached.

031-985
031-986
031-987
062-311
062-345

The file size to be saved has reached the upper limit of the file format.
The memory in the machine that stores scanned data is full.
A software error was detected at the IIT/IPS PWB.
Write failure to EEPROM or communication failure with EEPROM has occurred.

062-355

The IIT Fan has failed.

062-356

IIT CCD failure was detected.

062-360
062-393
062-790
102-381
102-383

The Carriage position error was detected.

IIT/IPS PWB internal processing error has occurred.
Documents that are prohibited to be scanned by law, were scanned.
During transmission between the ICM PWB and the Panel, the ICM PWB detected an
When a required parameter was not sent from the Panel or a length error was detected in
bl
h
f after a message is received halfway
d from
h
h Panel.
f d
No subsequent
data is received
the

102-384

The message that was received from the Panel has format or data error.

102-385

Communication with Panel does not become possible at start-up.

123-314

At the Panel, communication with the ICM will start after the internal initialization of the
Panel has completed. However, because communication with the ICM could not be
established within 1 minute after the initialization has been completed, the screen displays
an error and goes into Halt state.

102-382

A parameter that exceeds the maximum number (required number) was received for the
following parameters.
1. "Paper Tray Info (PID 17)" that exceeded the maximum number (8) was received.
2. "Registered Data Info (PID 2F)" that exceeded the required number was received.
3. "Folder Info (PID 34)" that exceeded the maximum number (48) was received.
123-371

4. "JOB Info (PID 23)" that exceeded the required number was received.
5. "Address Book Data Info: Email (PID 2A)" that exceeded the required number was
received.
6. "Address Book Data Info: Server (PID 2B)" that exceeded the required number was
received.
7. "Error Log (PID A2)" that exceeded the required number was received.

123-376

A Panel HW device error was detected.

123-378

When an abnormal frame data (undefined parameters, DataLength error, etc.) is received
at the Panel.

123-395

A Panel HW device error was detected.

123-396

A Panel HW device error was detected.

131-310

A failure has occurred in ICM Assy software processing.

131-311

A failure has occurred in ICM Assy software processing.

131-320

A failure has occurred in ICM Assy software processing.

131-330

A failure has occurred in ICM Assy software processing.

131-331

A failure has occurred in ICM Assy software processing.

131-340

A failure has occurred in ICM Assy software processing.

131-341

A failure has occurred in ICM Assy software processing.

Code

Cause

131-342

A failure has occurred in ICM Assy software processing.

131-343

A failure has occurred in ICM Assy software processing.

131-344

A failure has occurred in ICM Assy software processing.

131-345

A failure has occurred in ICM Assy software processing.

131-346

A failure has occurred in ICM Assy software processing.

131-360

A failure has occurred in ICM Assy software processing.

131-365

A failure has occurred in ICM Assy software processing.

131-370

A failure has occurred in ICM Assy software processing.

131-371

A failure has occurred in ICM Assy software processing.

131-372

A failure has occurred in ICM Assy software processing.

131-373

A failure has occurred in ICM Assy software processing.

131-380

A failure has occurred in ICM Assy software processing.

131-381

A failure has occurred in ICM Assy software processing.

131-383

A failure has occurred in ICM Assy software processing.

131-386

A failure has occurred in ICM Assy software processing.

131-387

A failure has occurred in ICM Assy software processing.

131-388

A failure has occurred in ICM Assy software processing.

131-389

A failure has occurred in ICM Assy software processing.

131-390

A failure has occurred in ICM Assy software processing.

131-393

A failure has occurred in ICM Assy software processing.

131-395

A failure has occurred in the USBHost control of the ICM Assy.

131-396

A failure has occurred in ICM Assy software processing.

131-701

Machine internal automatic processing was performed.

131-702

Machine internal automatic processing was performed.

131-703

The number of scanned documents has exceeded the upper limit (500).