Documentos de Académico
Documentos de Profesional
Documentos de Cultura
ANN E. TENBRUNSEL
College of Business Administration, University of Notre Dame
AND
MAX H. BAZERMAN
Kellogg Graduate School of Management, Northwestern University
This research explores the effects of egocentric interpretations of fairness, expectations about other
actors harvesting decisions, and communication on
the focal actors harvesting decisions in asymmetric
social dilemmas. We found support for the predictions
that egocentrism exists in perceptions of fairness in
asymmetric dilemmas, overharvesting is positively related to the amount of egocentrism, and egocentrism
is stronger before discussion than after discussion.
Furthermore, in a comparison between asymmetric
and symmetric dilemmas, we found that egocentrism
and overharvesting were greater in asymmetric dilemmas than in symmetric dilemmas. Finally, the results
indicate that among certain actors, overharvesting in
asymmetric dilemmas is positively related to the
amount of harvesting expected from the other parties.
This study contributes to the social dilemma literature
by (1) introducing the idea of egocentric interpretations of fairness as an explanation for overharvesting
behavior, (2) demonstrating that egocentrism is more
pronounced in asymmetric versus symmetric dilemmas, (3) suggesting that the reduction of egocentric
interpretations of fairness is another reason why communication enhances cooperative behavior, and (4)
demonstrating that beliefs about what others will do
is related to harvesting decisions in asymmetric as
well as symmetric dilemmas. q 1996 Academic Press, Inc.
111
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Copyright q 1996 by Academic Press, Inc.
All rights of reproduction in any form reserved.
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their harvest to a different species of fish. Such asymmetries in problem cause and outcome dependency
have an impact on the dynamics of potential dilemma
resolution processes.
This paper investigates the role of egocentric interpretations of fairness, expectations about the decisions
of others, and communication with respect to harvesting behavior in asymmetric social dilemmas. In addition, the study compares egocentrism and overharvesting in asymmetric dilemmas to such behavior in
symmetric dilemmas. Egocentric interpretations of
fairness refer to judgments that are biased in a manner
favoring the individuals making the judgments. This
study contributes to the existing literature on social
dilemmas by introducing the idea of egocentric interpretations of fairness as an explanation for overharvesting behavior, demonstrating that egocentrism is
more pronounced in asymmetric versus symmetric dilemmas, suggesting that reduction of egocentric interpretations of fairness is another reason why
communication enhances cooperative behavior, and
demonstrating that expectations about what others
will do is related to harvesting decisions in asymmetric
dilemmas.
Social dilemmas are formally defined by three properties (Dawes, 1980; Messick & Brewer, 1983; Yamagishi, 1986): (1) a noncooperative choice is always more
profitable to the actor than a cooperative choice, regardless of the choices made by others; (2) a noncooperative choice is always harmful to others compared to a
cooperative choice; and (3) the aggregate amount of
harm done to others by a noncooperative choice is
greater than the profit to the actor himself. Such dilemmas are social in nature because people have an influence on each others welfare, and the underlying dilemma is attributable to the conflict between individual
and collective rationality (Kahan, 1974).
A resource dilemma is a specific type of social dilemma. In a resource dilemma, collective noncooperation leads to a serious threat of depletion of future resources (Hardin, 1968; Van Lange, Liebrand, Messick, & Wilke, 1992). The resource dilemma refers to a
situation in which a group shares a common resource
(for example, fish, water, forests, or energy) from which
the individual members can harvest. If members take
too much from the common source, the resource is exhausted. The group interest requires moderate harvest,
but personal interests may induce the individual members to harvest excessively.
The majority of social dilemma research has focused
on symmetric dilemmas where all group members occupy symmetric or interchangeable positions (see Murnighan, King, & Schoumaker, 1990, and Van Dijk,
1993, for exceptions). In symmetric dilemmas, each
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egocentric judgments in a variety of situations (Bazerman & Neale, 1982; Messick & Sentis, 1983; Neale &
Bazerman, 1983) including judgments of fairness (Babcock, Loewenstein, Issacharoff, & Camerer, 1995). People tend to justify their assessment of fairness by
changing the importance of attributes affecting what is
fair (Diekmann, Samuels, Ross, and Bazerman, 1996).
Walster, Walster, and Berscheid (1978) introduced
the notion of egocentric interpretations of fairness by
noting that when people are personally involved in a
situation, judgments of fairness are likely to be biased
in a manner that benefits themselves. Early research
on egocentric biases included a study by Ross and Sicoly (1979) who found that people tend to overestimate
their own input, such as family members overestimating their contribution to household tasks and seminar
participants overestimating their own participation
relative to others estimates of their participation. The
egocentric bias in judgments of fairness was also studied by Messick and Sentis (1979; 1983), who suggested
that people initially determine their preference for a
certain outcome on the basis of self-interest and then
justify this preference on the basis of fairness.
Thompson and Loewenstein (1992) argue that egocentric interpretations of fairness are an important
cause of unnecessary and costly settlement delays in
bargaining. They found that negotiators judgments of
fair outcomes were biased in an egocentric direction
and that asymmetries in negotiators costs increased
egocentric interpretations of fairness. In addition, they
found that even when people were presented with identical information, their perceptions of the situation differed dramatically depending on their role in the situation. They concluded that egocentric interpretations of
fairness hinder conflict resolution because people are
reluctant to agree to what they perceive to be an inequitable settlement. Consistent with the finding that egocentric assessments of fairness may be an important
cause of ineffective conflict resolution, we argue that
egocentric interpretations of fairness in asymmetric resource dilemmas are an important cause of overharvesting.
Van Dijks (1993) research, which examined the relationship between fairness considerations and choice behavior, is indirectly related to our interest in the relationship between egocentrism and overharvesting in
asymmetric social dilemmas. Using an asymmetric social dilemma, Van Dijk (1993) examined the relationship between fairness considerations and choice behavior. In one study involving a public good dilemma, he
predicted that subjects would exhibit an egocentric bias
in their preference for contribution rules (equal versus
proportional) such that rule preference would be
shaped by self-interest. However, no egocentric bias
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what is fair. We also argue that it is difficult for individuals to accurately predict how other parties will behave
in asymmetric dilemmas since everyone does not occupy identical positions. The result is, once again, that
the asymmetric dilemma is difficult to resolve.
It has been well established across a variety of social
dilemmas that expectations of others cooperation
and ones own cooperation are strongly interrelated
(Dawes, McTavish, & Shaklee, 1977; Messick, Wilke,
Brewer, Kramer, Zemke, & Lui, 1983; Schroeder, Jensen, Reed, Sullivan, & Schwab, 1983; Van Lange &
Liebrand, 1989). The literature on this topic suggests
that the relationship between expectations and choice
behavior is bidirectional (Abric & Kahan, 1972; Van
Lange & Liebrand, 1991; Van Lange et al., 1992). One
explanation for the relationship is conditional cooperationpeople are more likely to cooperate if they expect
others to cooperate than if they expect others not to
cooperate. Alternatively, an individual who decides to
cooperate or to defect may have a rational basis for
believing others will do likewise. In other words, people
use their own behavior as information about what
other people will do (Orbell & Dawes, 1991). This may
be particularly difficult in the asymmetric situation, as
it is harder to use oneself as a source of information
about others behavior. The correlation between choice
and expectations may also be explained by post-hoc
justification rationalizing ones own cooperative or
noncooperative choice by expressing cooperative or
noncooperative expectations of others (Messe & Sivacek, 1979). Such justification enables defectors to assuage guilt and cooperators to avoid feeling unwise,
thereby permitting individuals to maintain an image
of being rational and moral people.
Although the relationship between expectations of
others and cooperative decision making has been well
documented in symmetric dilemma situations, we believe that it is important to study in asymmetric situations. Asymmetric temptation (differing temptation for
self and opponent), as compared to symmetric temptation, was found to increase the amount of misrepresentation that occurs in a negotiation situation and to increase the expectation that ones opponent will engage
in misrepresentation (Tenbrunsel, 1995). These results
indicate a relationship between ones own behavior and
the expected behavior of others in asymmetric situations similar to the relationship observed in symmetric
situations. Based on this observation, we expect the
choice-expectations relationship found previously in
symmetric social dilemmas to also be present in asymmetric social dilemmas. Thus, we predict that harvesting will be positively related to the amount of harvesting
expected from the other parties (Hypothesis 6).
One way that individuals may share their notions of
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Subjects
One-hundred eighty students from the J. L. Kellogg
Graduate School of Management at Northwestern University participated in a simulated resource dilemma
as part of a negotiations class exercise. One-hundred
twenty-four subjects participated in an asymmetric dilemma simulation, which was the central piece in our
experiment. Fifty-six subjects participated in a symmetric dilemma simulation, which served as a comparison case for the asymmetric dilemma.1
Procedures
The procedures and materials used for the symmetric
and the asymmetric simulation were the same except
where specifically noted.
Students participated in an exercise based on the
real-life crisis in the northeastern fishery where currently stocks of principal groundfish species have col1
All subjects came from the same general population. However,
the data on the subjects for the symmetric condition were collected at
a later point in time in response to the suggestions of two anonymous
reviewers.
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Subjects received the first set of materials which included all of the information described above before
the simulated conference. After reading the first set of
materials but before the conference, subjects in the first
asymmetric condition, but not in the second asymmetric condition, received forms on which they recorded
what they believed to be a fair solution to the problem,
their projected harvest levels, and their predictions
about the behavior of others. Collecting these measures
was the only difference between the two conditions.
Next, all subjects participated in a 30-min discussion,
representing the simulated conference, with the other
three members of their group.3 During this time, they
discussed the issues and potential solutions. However,
they were not allowed to make any binding commitments.
The second set of materials, received after the simulated conference, consisted of final role instructions
from their respective associations, forms for harvesting
level decisions, forms for estimated fair solutions, and
forms for expectations of others behavior. All subjects
individually read and completed the materials in the
order in which they are listed above.
In the symmetric simulation, there were fourteen
four-party groups. All subjects in the symmetric simulation followed the same procedures as the subjects in
the first condition in the asymmetric simulation (recording decisions prior to discussion as well as after
discussion) as described above.
Measures
Ambiguity. Each of the four actors recorded what
he or she considered to be a fair harvest for each of the
four parties involved (including him or herself), for a
total of 16 measures per group. We then calculated 16
averages each of the four actors fairness judgments
of harvesting levels for each of the four parties. The 16
averages were calculated separately for subjects in the
symmetric and asymmetric groups. The two sets of
means were computed both before and after discussion.
The standard deviations of these means served as measures of ambiguity with respect to fairness judgments.
Larger standard deviations of the mean fairness judgments indicated more variance in interpretations of
fairness.
3
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Group Egocentrism
[LClc /(LClc / LCsc / LCrc / LCrt)]
/ [SCsc /(SClc / SCsc / SCrc / SCrt)]
/ [RC rc /(RClc / RCsc / RCrc / RCrt)]
/ [RT rt /(RTlc / RTsc / RTrc / RTrt)],
where Ij what actor I thinks is fair for actor j; LC
Large Commercial; SC Small Commercial; RC
Recreational Competition; RT Recreational Tours.
Individual egocentrism. For each actor, a ratio was
computed which represented what each actor thought
was fair for her in relation to what she thought was
fair for others compared to what each other actor
thought was fair for the focal actor, correcting for the
egocentrism for each other actor. This correction was
created by comparing the focal actors assessment of
her fair share with that of one of the other parties,
while eliminating the other party from the comparison
set. This procedure was then repeated using each of
the three other parties for comparison. A ratio of zero
indicated that no egocentrism existed at the individual
level. A total in excess of zero indicated that there was
evidence of egocentrism at the individual level. This
measure is computed as follows:
Egocentrism for LC
[{[LClc /(LClc / LCsc / LCrc)]
FIGURE 1
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TABLE 1a
Ambiguity in Fairness JudgmentsSymmetric versus Asymmetric (after Discussion)
Target
Respondent
LC
SC
RC
RT
LC
SD (asy) 323
SD (sym) 127
p .001
SD (asy) 291
SD (sym) 113
p .001
SD (asy) 193
SD (sym) 113
p .001
SD (asy) 99
SD (sym) 113
ns
SC
SD (asy) 346
SD (sym) 79
p .001
SD (asy) 233
SD (sym) 71
p .001
SD (asy) 200
SD (sym) 80
p .001
SD (asy) 96
SD (sym) 73
p .01
RC
SD (asy) 425
SD (sym) 75
p .001
SD (asy) 208
SD (sym) 64
p .001
SD (asy) 241
SD (sym) 68
p .001
SD (asy) 135
SD (sym) 63
p .001
RT
SD (asy) 397
SD (sym) 64
p .001
SD (asy) 248
SD (sym) 64
p .001
SD (asy) 182
SD (sym) 63
p .001
SD (asy) 110
SD (sym) 66
p .001
Note. SD (asy) indicates the standard deviation in asymmetric groups and SD (sym) indicates the standard deviation in symmetric
groups.
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TABLE 1b
Ambiguity in Fairness Judgments Symmetric versus Asymmetric (before Discussion)
Target
Respondent
LC
SC
RC
RT
LC
SD (asy) 412
SD (sym) 149
p .001
SD (asy) 251
SD (sym) 153
p .05
SD (asy) 183
SD (sym) 142
ns
SD (asy) 130
SD (sym) 196
ns
SC
SD (asy) 493
SD (sym) 197
p .001
SD (asy) 213
SD (sym) 236
ns
SD (asy) 188
SD (sym) 243
ns
SD (asy) 139
SD (sym) 296
p .01a
RC
SD (asy) 392
SD (sym) 119
p .001
SD (asy) 159
SD (sym) 94
p .01
SD (asy) 220
SD (sym) 137
p .05
SD (asy) 141
SD (sym) 106
ns
RT
SD (asy) 497
SD (sym) 68
p .001
SD (asy) 273
SD (sym) 101
p .001
SD (asy) 260
SD (sym) 77
p .001
SD (asy) 149
SD (sym) 105
ns
Note. SD (asy) indicates the standard deviation in asymmetric groups and SD (sym) indicates the standard deviation in symmetric
groups.
a
This test was significant in the opposite direction than was predicted. We have no explanation for this result.
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Group
LC
SC
RC
RT
Before
discussion
1.23
.095
.076
.077
0.005
After
discussion
(cond. 1 & 2)
.001
.01
.05
.05
ns
1.11
.041
.031
.054
.002
.001
.05
.01
.01
ns
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TABLE 3
(2) LC harvest
B0 / B1 (LC egocentrism)
Before discussion
After discussion
121
Symmetric
Asymmetric
1.14
1.03
1.23
1.11
Note. No egocentrism 1.
Comparisons of egocentrism between the symmetric and asymmetric groups are not made at the level of individual egocentrism.
The individual roles are not comparable since in one case they are
symmetric, and in the other case they are asymmetric. Thus, such
a comparison at the individual level would be inappropriate.
7
The overall regression was based on the suggestion of an anonymous reviewer.
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B0 / B1 (RC egocentrism)
/ B2(RC expectations of others) / e
(5) RT harvest B0 / B 1(RT egocentrism)
/ B 2(RT expectations of others) / e
(6) Harvest
B 0 / B1(roledummy1) / B 2(roledummy2)
/ B3(roledummy3) / B4 (egocentrism)
/ B5(expectations of others) / e,
where LC Large commercial; SC Small commercial; RC Recreational competition; RT Recreational
tours.
These regressions provided moderate support for our
predictions. Three of the individual regressions as well
as the overall regression showed a significant relationship between egocentrism and harvesting behavior.
The group regression, the overall regression, and two
of the individual regressions showed significant relationships between expectations of others behavior and
harvesting behavior.
In the group regression (R2 .61, df 2,23),8 expectations of others behavior was significantly related to
harvesting behavior (T 5.531, p .001) and egocentrism was in the predicted direction, but nonsignificant
(T .473, ns). For large commercial (R2 .23, df
2,25), expectations of others behavior was significantly, positively related to harvesting behavior (T
2.22, p .05) as predicted, and egocentrism was in the
predicted direction, but nonsignificant (T 1.11, ns).
For small commercial (R2 .22, df 2,27), egocentrism
was significantly, positively related to harvesting behavior (T 2.56, p .05) and expectations of others
behavior was in the predicted direction, but nonsignificant (T 1.67, ns). For recreational competition
8
One large commercial subject felt that he could not judge the
harvesting levels of the other three actors after discussion. Another
large commercial actor made no final harvesting decision for himself.
One small commercial actor felt that she could not judge the harvesting level of the large commercial actor. These omissions account for
the slight variation in the degrees of freedom of the regressions. All
three of these actors made all other decisions as instructed.
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TABLE 4
Egocentrism
Group
LC
SC
RC
RT
Overall
p
p
p
p
ns
ns
.05
.01
.01
.001
Expectations
of others
Role
p .001
p .05
ns
ns
p .06
p .01
p .001
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subjects tests. Group and individual measures of egocentrism before discussion in condition one of the asymmetric groups (where subjects recorded what they
thought was fair before discussion) were compared to
group and individual measures of egocentrism after
discussion in condition two of the asymmetric groups
(where subjects did not record what they thought was
fair before discussion). This procedure was used since
subjects decisions in condition two of the asymmetric
groups were not biased by previous exposure to data
forms. A one-way analysis of variance was used to compare the group egocentrism before (mean 1.23) and
after discussion (mean 1.09) and a significant difference was found (F 6.56, df 29, p .05). Similarly,
a one-way analysis of variance was used to compare
individual egocentrism in the asymmetric groups before and after discussion for each of the four roles. The
results for each role were as follows: Large commercial
egocentrism before discussion (mean .095) was marginally greater than egocentrism after discussion
(mean .017); (F 3.92, df 30, p .06). Small
commercial egocentrism before discussion (mean
.076) was nonsignificantly greater than egocentrism
after discussion (mean .034) (F 1.56, df 29, ns).
Recreational competition egocentrism before discussion (mean .077) was nonsignificantly greater than
egocentrism after discussion (mean .063) (F .128,
df 30, ns). Recreational tours egocentrism before discussion (mean 0.005) was very similar to egocentrism after discussion (mean 0.008) (F .007, df
30, ns). Although nonsignificant, differences in individual egocentrism before and after discussion were in the
TABLE 5
Harvesting Levels (Metric Tons)
Group
LC
SC
RC
RT
Sym
Asym (1)
Asym (2)
Asym (1 & 2)
2614
746
686
591
591
3228
1548
1145
420
180
3645
1691
1253
524
195
3436
1622
1200
474
188
Group
LC
SC
RC
RT
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Symmetric
Asymmetric
2500 5000
2501250
2501250
2501250
2501250
2500 5000
400 2000
300 1500
200 1000
100 500
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TABLE 6a
DISCUSSION
Group
LC
SC
RC
RT
Before discussion
After discussion
1.23
.095
.076
.077
0.005
1.09
.017
.034
.063
0.008
TABLE 6b
Effect of Discussion on Egocentrism (Within-Subjects)
Before discussion
After discussion
Asymmetric groups
Group
LC
SC
RC
RT
1.23
.095
.076
.077
0.005
1.15
.066
.024
.043
.012
Symmetric groups
1.14
10
The egocentrism measures for the recreational tours role did not
support hypothesis 7 according to this within-subjects test. However,
the individual egocentrism measures both before and after discussion
for this role indicated no evidence for egocentrism. Thus, it is not
surprising that discussion had no effect since our prediction assumed
the presence of egocentrism.
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1.03
1.09
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resource dilemma, egocentrism results in parties believing that it is honestly fair for them to have more of
a resource than independent advisors would judge as
fair, causing them to overharvest, which in turn results
in resource depletion. One explanation for why this
relationship might not exist for large commercial actors
is that it is probable that the large commercial actors
incentive to defect was so strong that fairness, whether
egocentrically-based or not, was overridden by self-interest. During the debriefing, several students in this
role indicated that although they thought it was fair
for them to show self-restraint in their harvesting decisions, the incentive to not cooperate was stronger. In
addition, they felt that they would have trouble justifying almost any cooperative behavior to their constituency in light of the payoff structure.
Our results suggested that egocentrism was more
pronounced in asymmetric than in symmetric dilemmas. We argue that the reason for this lies in the additional ambiguity in fairness judgments introduced in
the asymmetric social dilemmas. Suggestive of this reasoning are our results which demonstrate more ambiguity in fairness judgments in the asymmetric dilemma
than in the symmetric one. In general, social dilemmas
are characterized by a significant amount of uncertainty, including uncertainty about the behavior of
other people, and, in resource dilemmas, about the nature of the environment (Biel & Garling, 1993). Much
real world ecological debate concerns the definition of
safe levels of resource use. It is rarely clear what
levels of resource exploitation will not endanger future
access to it (Messick, 1991). The presence of so much
ambiguity enables judgments to be biased in a selfserving manner. In asymmetric dilemmas, which we
believe more closely parallel real world social dilemmas
than symmetric dilemmas, the problem is only compounded by the added ambiguity of what constitutes a
fair solution. The association between the asymmetry
in the dilemma and the ambiguity concerning fairness
was clear to us in comparison to the symmetric dilemma not only through our measures of ambiguity,
but also through our discussion with the subjects after
the data collection. When debriefing subjects who participated in the asymmetric dilemma, there was consistently significant disagreement within the groups as
to what they believed to be a fair solution. Fairness
arguments included splitting the profits equally, reducing harvests by equal numbers of metric tons, reducing
harvests by equal percentages of current harvests, reducing harvests in accord with the extent to which each
association cared about the future of the resource, and
several permutations of these four solutions.11 Subjects
11
Note that each of these four solutions represented different levels of relative harvest reduction for the groups.
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factors which may be important to understanding behavior considered undesirable in light of the current
environmental crisis. Consistent with research on ambiguity and self-interested behavior (Hsee, 1993; Tenbrunsel, 1995), the pervasive real-world resource dilemma represents a critical area where ambiguity enables individuals to justify behavior characterizing
what they want to do (take a larger share of a limited
resource) instead of what they should do (practice
self-restraint in the use of the resource). Thus, the selfserving bias allows individuals the illusion of consistency between an attitude of concern for the environment and behavior that contradicts this concern (Bazerman, Wade-Benzoni, & Benzoni, 1996). Self-serving
biases may lead to behaviors which damage the health
and hinder the sustainability of the natural environment in so far as ambiguity provides individuals with
the leeway to do what they want instead of what they
should do. For example, since there is a lot of uncertainty about which behaviors are most important to
solving environmental problems, egocentric biases may
cause individuals to believe that their positive contributions to environmental issues are more important
than the contributions of others. Similarly, equivocal
connections between environmental problems and
their causes can lead to self-serving assignment of
blame for environmental problems. Ambiguity enables
individuals to perceive their own negative contributions to environmental problems as less important,
thus allowing them to avoid blame and point to others
as the primary cause. In sum, ambiguity coupled with
self-serving biases lets individuals off the hook in
terms of taking responsibility for contributing to environmental problems and modifying behavior to help
solve them.
The identification of egocentrism as a possible causal
mechanism for overharvesting may have important implications for the management of social dilemmas. A
management process should not rely on parties to automatically agree on what is fair or expect everyone to
consider a given solution fair. When it is more difficult
to agree on a fair solution, the conflict is more difficult
to resolve. This is especially true in social dilemmas
where there is no formal solution enforcement mechanism and implementation of the solution is dependent
on voluntary restraint of the parties. If they have not
accepted the solution as fair, they are unlikely to implement it. In addition, knowing about the bias is unlikely
to have an impact on the magnitude of the bias. Research by Babcock et al. (1995) indicated that telling
individuals about the self-serving bias did not mitigate
the bias. They found that despite being told of the existence and impact of the bias, subjects were unable to
correct it. Subjects informed about the bias seemed to
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Murnighan, J. K., King, T. R., & Schoumaker, F. (1990). The dynamics of cooperation in asymmetric dilemmas. Advances in Group
Processes, 7, 179 202.
Yamagishi, T. (1986). The structural goal/expectation theory of cooperation in social dilemmas. In E. Lawler (Ed.), Advances in Group
Processes (Vol. 3, pp. 51 87). Greenwich, CT: JAI.
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