Cisco ICOMM 8.

0: Administrator and End-User

Interfaces
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Overview/Description
Target Audience
Expected Duration
Lesson Objectives

Overview/Description
The Cisco Unified Communications system includes different Administrative interfaces to
configure end devices, system settings, and more, as well as platform maintenance and tools
for troubleshooting and system analysis. As an Administrator, it is important to understand
the various different Administrator interfaces that are commonly used for Administration and
configuration tasks. The CUC system also provides different end-user interfaces. These
interfaces allow end users to interact with CUC systems and personalize and enhance
productivity settings. This course describes the available interfaces used for Administration
and configuration tasks for Administrators. The various end user interfaces as also covered.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network.
Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822
Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco
Networking Devices Part 2. Candidates should also have working knowledge of converged
voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of
Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration
2.5 hours
Lesson Objectives:
Understanding Administrator Interfaces
match the Cisco Unified Communications Manager Administration web interface function
to its description
describe how to access the CUC Manager CLI
describe the characteristics of user group management
identify functions of Cisco Unity Connection Serviceability
identify the different feature subsets of the Cisco Unity Connection Administrator interface
identify the functions provided by Cisco Unified Presence Administrator Interfaces
describe the features of Cisco Configuration Professional
distinguish between Cisco Unified Communications Manager Express and Cisco Unity
Express Administrator Interfaces

Understanding End-User Interfaces

describe the characteristics of Cisco Unified Communications Manager end-user GUI
recognize how to access the Cisco Unified Communications Manager Express end-user
GUI
match the Cisco Unified Unity Express end-user interfaces to their descriptions
identify the key characteristics of Cisco Unity Connection
identify the key characteristics of the Cisco Unified Presence end-user GUI

Course Number: cc_comm_a02_it_enus

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