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Training & Development
Training & Development
Origin: The beginning of training could trace to the Stone Age when people started
transferring knowledge through signs and deeds to others. Vocational training started
during the Industrial Revolution when apprentices were provided direct instructions in
the operation of machines. Training and development is increasingly recognized, now,
as a most important organizational activity. Rapid technological changes require
newer skills and knowledge in many areas. Training has to be continuously offered to
keep employees updated and effective.
There are some who believe that training has necessarily been given undue
importance and that the experience on-the-job is good enough to develop necessary
skills and efficiency to perform the job. It is true that training cannot entirely
substitute experience, but it has certain definite advantages over it.
1. Training unlike experience can shorten the time required to reach maximum
efficiency.
2. Cost of training is much less than the cost of gaining experience particularly if
one is dealing with expensive equipment.
Definition:
"It is attempt to improve current or future employee performance by increasing an
employees ability to perform through learning usually by changing employees attitude
or increasing his or her skill & knowledge"
-Shirley Bosky
People often confuse with the Training and Education. But both are different in some
points as follows.
Training
Application Method.
Job Experience.
Specific Task.
Narrow Perspective
Education
Theoretical Orientation.
Classroom Training
General Concept.
Broad Perspective.
Induction
Training constitutes a significant step in the induction of the individual into the
companys way of life. Its helps the employee to know the companys culture,
structure, relationships role, policies and rules of the organizations. The basic idea
is to take relatively young people and expose them to the various departments and
functions of the organization to help them to know the organization better. At the
end of this period, either the trainees are placed in a specific department or they
are allowed to choose.
Updating
1.
To impart basic knowledge and skill to new entrants required for intelligent
performance of definite task in order to induct them without much loss of time.
2.
3.
4.
To build second line of competent employees and enable them to occupy more
responsible positions as situation emerge.
5.
6.
7.
8.
6.
To the Individual
1. Helps the individual in making better decisions and effective problem solving.
2. Aids in encouraging and achieving self-development and self-confidence
3. Helps a person handle stress, tension, frustration and conflict
4. Moves a person towards personal goals while improving interactive skills
5. Helps a person develop speaking and listening skills; also writing skills when
exercises are required
6. Helps eliminate fear in attempting new tasks
Role playing
Simulation
Programmed instruction
Sensitivity Training
At this point, it is worthwhile to elaborate on important techniques of training. Let us
go through the following for better understanding - lectures, audio-visuals, on-the
job training, programmed instruction, computer-aided instruction, simulation
The last stage in the training and development process is the evaluation of
results. Since huge sums of money are spent on training and development, how far the
programme has been useful must be judged/determined. Evaluation helps determine
the results of the training and development programme. In practice, however,
organizations either overlook or lack facilities for evaluation.
Methods of Evaluation
Various methods can be used to collect data on the outcomes of
training. Some of these are:
1.Questionnaires: Comprehensive questionnaires could be used to
obtain opinion reactions, views of trainees.
.
2.Tests: Standard tests could be used to find out whether trainees
have learnt anything during and after the training.
3.Interviews: Interviews could be conducted to find the usefulness of
training offered to operatives.
4.Studies: Comprehensive studies could be carried out eliciting the
opinions and judgments of trainers, superiors and peer groups about
the training.
5.Human resource factors: Training can also be evaluated on the
basis of employee
satisfaction, which in turn can be examined on the basis of decrease
in employee
turnover,
absenteeism,
dismissals, etc.
accidents,
grievances,
discharges,