Letter Writing

Lead-in
Modern meda ke fax or e-ma are mosty used to send messages. But etters,
especay omca, st have not ost ther mportance athough they are not
sent by post so frequenty as a few years ago.
Here are some dos and donts about wrtng omca etters.
Do
keep to ths ayout f you use unheaded paper. Some companes use a
dherent format, but by usng the format presented on ths page you
never make a mstake.
Senders address
(without name)
including phone
number and e-mail
Our ref
Your ref
Date
Recipients name
Recipients address
Opening salutation
Letter tet
!omplimentar" close (usuall" #$We loo% forward to hearing from "ou)
Yours &&&&&&&&&&&
Signature (b" hand)
Senders name (t"ped out)
Senders position in the compan"
'nc( ('ncl()
wrte the date ke ths: 23 |anuary 2001 or |anuary 23, 2001 f you wrte
to the USA. You avod confuson;
use Our ref. and Your ref. ony f you and the recpent use a etter ng
system;
start your etter wth Dear Sr/Madam f you do not know the recpent by
name or Dear Srs f you wrte to an nsttuton. Then cose your etter
wth Yours fathfuy;
start your etter wth e.g. Dear Mr Brown or Dear Ms |ameson f you know
the recpent by name. Then cose your etter wth Yours sncerey;
preferaby use Ms when wrtng to a femae recpent uness otherwse
stated n the etter you have aready receved from her;
wrte Enc. or Enc. n the bottom eft corner of your etter f you want to
send somethng ese together wth your etter;
wrte your etter ceary, potey and concsey.
Dont
wrte the date n ths form: 23/1/2001 or 1/23/2001. It mght cause
confuson, e.g. 2/1/2001 s 2 |anuary 2001 n Brtan, but 1 February n
USA
wrte town name n the date
start your etter wth Dear Ms |udth |ameson. You start an nforma etter
wth Dear |udth and a forma etter wth Dear Ms |ameson, but never mx
up both.
wrte an excamaton mark (!) n the openng sautaton
use short forms ke Im, Id, you dont etc. n a forma etter.
L)YO*+
+as% , !hoose the right option-
1. On your omca etter your name shoud appear
A. at the top, on the rght
B. at the bottom
C. at the top and at the bottom
2. If you start your etter wth Dear Srs, you end t wth
A. Yours sncerey
B. Best wshes
C. Yours fathfuy
3. The abbrevaton Enc. shoud appear:
A. at the bottom, on the eft
B. at the bottom, on the rght
C. beow senders address
4. Senders address shoud appear
A. at the top, on the rght
B. at the top, on the eft
C. at the bottom, on the eft
5. The compmentary cose of an omca etter reads:
A. I/We ook forward about hearng from you
B. I/We ook forward to hear from you
C. I/We ook forward to hearng from you
6. Tck the incorrect openng sautaton
A. Dear Madam
B. Dear Anne Morrson
C. Dear Anne
7. Tck the incorrect date
A. 12 |anuary 2001
B. |anuary 12, 2001
C. Bratsava, 12 |anuary 2001
8. The abbrevaton for Msss s
A. Mrs
B. Ms
C. Mss
Task 1 Correct answers
1B, 2C, 3A, 4A, 5C, 6B, 7C, 8A
+as% . /a%e the necessar" corrections in this letter
Man |uran
Zeen 25
911 01 Trencn
Sovaka
Trencn, 4 February 2001
Engsh Language Schoo
54 Popar Street
LONDON SW8 7AC
Dear Msters
I shoud be gratefu f you coud send me your nformaton brochure about
courses ohered by your schoo n 2001.
My brother and I are unversty students and are nterested n summer courses
n |uy or August.
Thank you.
Yours sncerey
Man |uran
+as% . !orrect answers
Zeen 25
911 01 Trencn
Sovaka
4 February 2001
Engsh Language Schoo
55 Popar Street
LONDON SW8 7AC
Dear Srs
I shoud be gratefu f you coud send me your nformaton brochure about
courses ohered by your schoo n 2001.
My brother and I are unversty students and are nterested n summer courses
n |uy or August.
I ook forward to hearng from you.
Yours fathfuy
Man |uran
Man |uran
0#1DS O2 3*S#1'SS L'++'R
#14#+)+#O1
a) Invitation to a conference
+as% 5 2ill in the gaps in this letter of in6itation with prepositions from
the menu
of n on before n to
on from for to of
Dear Mr Smth
I am wrtng _______behaf _____ the Organsng Commttee ______ the 5th
Internatona Conference _________ Informaton Technoogy. The conference w
take pace _____ 25_______ 28 |une 2001.
Pease nd encosed the programme and attendance request form.
________ order to assure accommodaton _______ conference partcpants _____
good tme we woud be very gratefu f you coud return the attendance request
form _____ 1st |une 2001.
We ook forward _______ hearng from you.
Yours sncerey
+as% 5 !orrect answers
Dear Mr Smth
I am wrtng on behaf of the Organsng Commttee of the 5th Internatona
Conference on
Informaton Technoogy. The conference w take pace from 25 to 28 |une
2001.
Pease nd encosed the programme and attendance request form.
#n order to assure accommodaton for conference partcpants in good tme we
woud be very gratefu f you coud return the attendance request form before
1 |une 2001.
We ook forward to hearng from you.
Yours sncerey
Refusing (declining) an in6itation
Mr Smth s not abe to come to the conference. In hs etter he nforms the
organsng commttee about ths.
+as% 7 2ill in the gaps in this letter with words from the menu
arranged peased fathfuy commtment
partcpate
regret honourng seres
Dear Srs
I am _____________ and honoured by the nvtaton to ___________ n your
conference. I very much __________ to say that t w not be possbe for me to
partcpate ths tme. Between 20
th
and 30
th
|une 2001 I am gvng a ___________
of ectures at the Unversty of South Essex. It was _____________ ast |anuary
and I cannot change ths _____________ any more.
Thank you once more for _____________ me wth your nvtaton.
Wth very good wshes for the success of the conference,
Yours ____________
Andrew Smth
Andrew Smth
+as% 7 !orrect answers
Dear Srs
I am pleased and honoured by the nvtaton to participate n your
conference. I very much regret to say that t w not be possbe for me to
partcpate ths tme. Between 20
th
and 30
th
|une 2001 I am gvng a series of
ectures at the Unversty of South Essex. It was arranged ast |anuary and I
cannot change ths commitment any more.
Thank you once more for honouring me wth your nvtaton.
Wth very good wshes for the success of the conference,
Yours faithfull"
Andrew Smth
Andrew Smth
We must remember
to take part in a conference
to partcpate in a conference
and not *to take part on a conference
* to partcpate on a conference
b) Invitation to a reception
Here s one more exampe of a forma nvtaton to a recepton:
Mr |ohn Barteby
Drector Genera of A&B Computers Inc.
and
Mr |n Pokorn
Genera Manager of A&B Computers Sovaka
request the presence of
/r and /rs 3entle"
at the recepton on the occason of the openng of new A&B Computers
premses n Bratsava at 6 p.m. on Thursday 9 |uy 2001 at Hoday Hote.
R.S.V.P A&B Computers Sovaka, Nov 25, 814 55 Bratsava
Regrets ony
/r and /rs 3entle" ha6e to decline this in6itation because of pre6ious
engagements in a short letter-
A&B Computers Sovaka
Nov 25
814 55 Bratsava
Mr and Mrs Bentey thank Mr |ohn Barteby and Mr |n Pokorn for ther knd
nvtaton to the recepton on 9 |uy, but regret that they are unabe to attend
due to pror engagements.
W' /*S+ R'/'/3'R
RS48 or R(S(4(8( comes from French (rpondez s vous pat) and means
"pease answer".
If you receve an nvtaton wth R(S(4(8(9 Regrets onl", t means that you
answer ony n the case you have to decline the nvtaton. You do not need to
send any conrmaton of your presence f you want to attend.
'1:*#R#'S )1D R'8L#'S
+as% ; 2ill in the missing words from the menu in the gaps in the
letter
audence nvauabe hopefuy entrey gratefu opnon
steners obged currenty vews
<OLD'1 !#+Y R)D#O
Listeners sur6e"
Mr |ohn Smth
35 Man Street
Cadbury
Engand |anuary 2001
Dear Lstener,
We are &&&&&&&&&&&&&&& conductng a survey seekng the opnons and
&&&&&&&&&&& of our steners. We have recenty dstrbuted a questonnare to a
seected sampe of ___________, of whom you were one. &&&&&&&&&&&&&&&&&, you
have receved the questonnare.
The questonnares are &&&&&&&&&&&&&&&& anonymous. We woud be very much
&&&&&&&&&&& to you for answerng the questons. The nformaton that you w
provde s
&&&&&&&&&&&&&&&&&&& and w hep us to contnue to mprove the quaty of our
programmes.
We woud be &&&&&&&&&&&&&&&&&&& f you coud compete and send us the
questonnare as soon as possbe. The resuts of the survey w represent the
vews of our &&&&&&&&&&&&& and t s therefore mportant that we receve as many
competed questonnares as possbe. Everyones _______________ s mportant.
Thank you for your hep,
W Wams
Wam Wams
Programme Drector
+as% ; !orrect answers
<OLD'1 !#+Y R)D#O
Listeners sur6e"
Mr |ohn Smth
35 Man Street
Cadbury
Engand |anuary 2001
Dear Lstener,
We are currentl" conductng a survey seekng the opnons and 6iews of our
steners. We have recenty dstrbuted a questonnare to a seected sampe of
listeners, of whom you were one. =opefull", you have receved the
questonnare.
The questonnares are entirel" anonymous. We woud be very much obliged
to you for answerng the questons. The nformaton that you w provde s
in6aluable and w hep us to contnue to mprove the quaty of our
programmes.
We woud be grateful f you coud compete and send us the questonnare as
soon as possbe. The resuts of the survey w represent the vews of our
audience and t s therefore mportant that we receve as many competed
questonnares as possbe. Everyones opinion s mportant.
Thank you for your hep,
W Wams
Wam Wams
Programme Drector
+as% > Sol6e this ?igsaw pu@@le( 8ut the letter in the correct order(
We are peased to hear of your companys nterest n purchasng our Axer 550S
scanner.
22 May 2000
You asked about a quantty dscount.
Thank you for your etter of 15 May enqurng about our new scanner modes.
We w be happy to dscuss ths f you gve us some dea of the quantty you
are orderng.
Saes Manager
Our terms of payment are 15 days after the recept of nvoce.
Yours sncerey
Mr |. Carmchae
Manager
|C Software
19 Market Street
Brghton BN4 6CD
We woud aso ke to draw your attenton to our Packard 305C mode whch has
|ust been
ntroduced to the market.
/3 !O/8*+'RS
25 Bayswater Road, Putney PT7 9DS,
te/fax 0432-243 8719, e-ma:
Mary.Bates@mbcom.co.uk
I ook forward to hearng from you n the near future.
Mary Bates
Dear Mr Carmchae
Do not hestate to contact us f you want to get any more nformaton.
Mary Bates
+as% > !orrect answers
/3 !O/8*+'RS
25 Bayswater Road, Putney PT7 9DS
te/fax 0432-243 8719
e-ma: Mary.Bates@mbcom.co.uk
Mr |. Carmchae
Manager
|C Software
19 Market Street
Brghton BN4 6CD
22 May 2000
Dear Mr Carmchae
Thank you for your etter of 15 May enqurng about our new scanner modes.
We are peased to hear of your companys nterest n purchasng our Axer 550S
scanner.
You asked about a quantty dscount.
We w be happy to dscuss ths f you gve us some dea of the quantty you
are orderng.
Our terms of payment are 15 days after the recept of nvoce.
We woud aso ke to draw your attenton to our Packard 305C mode whch has
|ust been
ntroduced to the market.
Do not hestate to contact us f you want to get any more nformaton.
I ook forward to hearng from you n the near future.
Yours sncerey
Mary Bates
Mary Bates
Saes Manager
+as% A 8ut the words in the correct order to ma%e a sentence( +he Brst
word of the
sentence starts with capital letter(
1. 17 |anuary Thank of for etter you your
2. BC 150 prnters of 5 receved for peces We order your
3. GBP gross 4,255 prce of oher can a We
4. 751 s10% GBP a unt ncudng prce dscount quantty The
5. etter be by may of Payment done credt
6. On payment on orders a nta requre we devery
7. perod credt subsequent 15 For orders aow day we a a
8. aow devery 5 Pease for days
9. soon from hearng to ook you forward We
+as% A !orrect answers
1. Thank you for your etter of 17 |anuary.
2. We receved your order for 5 peces of BC 150 prnters.
3. We can oher a gross prce of 4,255 GBP.
4. The unt prce ncudng a 10% quantty dscount s 751 GBP.
The unt prce s 751 GBP ncudng a 10% quantty dscount.
5. Payment may be done by etter of credt.
6. On a nta orders we requre payment on devery.
7. For a subsequent orders we aow a 15 day credt perod.
8. Pease aow 5 days for devery.
9. We ook forward to hearng from you soon.
!O4'R#1< L'++'R
A coverng etter s a etter we wrte to a company n whch we appy for a
vacant poston. We send t together wth our cv.
Here are some gudenes for ths etter:
the ayout s the same as n other types of omca etter
n the rst paragraph refer to where you saw the poston advertsed
then st brey your prevous postons, but ony those that are rele6ant to
the poston
you appy for
ndcate your work experence, current eve of responsbty and benets you
can brng to
your empoyer
C ne6er use the word |ob, but use post or poston nstead
+as% D 8ut the words in the correct order to ma%e a sentence$part of a
sentence( +he Brst word of a sentence starts with capital letter( 8lease
note that compan" names and position names also start with capital
letters(
1. Network for of I Manager the wsh poston appy to,
2. November n Revue whch Computer edton of advertsed the was.
3. as Supervsor currenty a Network MM Computng work at I.
4. I ed the experence of supervson n network years have three.
5. takng Pror current my to post,
6. Programmer I Mcrocomputer pc for Anayst as an worked,
7. responsbe software for desgn where busness I was new.
8. et nformaton there further any requre know s f me you Pease.
9. forward to you from ook hearng
+as% D !orrect answers
I wsh to appy for the poston of Network Manager, whch was advertsed n
the November edton of Computer Revue.
I currenty work as a Network Supervsor at MM Computng.
I have three years experence n the ed of network supervson.
Pror to takng my current post, I worked as an Anayst Programmer for
Mcrocomputer pc, where I was responsbe for new busness software desgn.
Pease et me know f there s any further nformaton you requre.
I ook forward to hearng from you.
W' /*S+ R'/'/3'R
In a coverng etter we never use the word "|ob", but post or position.
+as% E )fter ha6ing sent a co6ering letter to his future emplo"er and a
successful inter6iew9 /r !ho6anec has recei6ed a letter in which his
future emplo"er informs him that the emplo"ment is conBrmed( 2ill in
the missing prepositions in this letter(
Dear Mr Chovanec
Wth reference (for$to$about ) our teephone conversaton (from$in$of) 5
Apr, I am peased to conrm the oher (for/of$on) a poston as a technca
specast (b"/in$on) our company.
Pease nd encosed two copes (of$to$for) the contract (about/of$on)
empoyment. Woud you pease sgn both copes and return them (in$b"/to)
our omce. We aso send you an nformaton eaet gven (for/to$among) a
empoyees provdng nformaton reated (of$for/to) soca benets, stah
canteen and other factes run (on$to/b") our company.
Shoud you have any queres (at$about$to) your condtons of empoyment,
pease do not
hestate to contact the Personne Department.
I ook forward (about$for$to) seeng you (at$in$on) 15 Apr, and hope ths w
be the
begnnng (of$for$in) a ong and mutuay beneca co-operaton.
Yours sncerey
| Pavov
|ana Pavov
Personne Manager
+as% E !orrect answers
Dear Mr Chovanec
Wth reference to our teephone conversaton of 5 Apr, I am peased to
conrm the oher of a poston as a technca specast in our company.
Pease nd encosed two copes of the contract of empoyment. Woud you
pease sgn both copes and return them to our omce. We aso send you an
nformaton eaet gven to a empoyees provdng nformaton reated to
soca benets, stah canteen and other factes run b" our company.
Shoud you have any queres about your condtons of empoyment, pease do
not hestate to contact the Personne Department.
I ook forward to seeng you on 15 Apr, and hope ths w be the begnnng of
a ong and
mutuay beneca co-operaton.
Yours sncerey
| Pavov
|ana Pavov
Personne Manager
Here are exampes of other phrases where the prepostons used n the exercse
occur:
Of
... thank you for your etter of 6 |une 2001...
... I have receved a consgnment of 4 computer prnters...
... I have nstructed one of my empoyees to...
... pease nd encosed the atest cataogue of our products...
... your product has been showng sgns of deteroraton...
... because of the damage caused by wrong transport, we were not abe to...
... I have three years experence of C anguage programmng
... peope of ve countres are takng part n the conference
3"
... the rst draft of the pro|ect shoud be submtted b" 28 May
... because of the damage caused b" wrong transport, we were not abe to...
... they have agreed to pay b" nvoce
... ths shop s run b" our company
)bout
... I am sorry about the nconvenence you have experenced...
... thank you for your etter of ... n whch you enqured about terms of
payment
#n
... the type you have chosen s currenty not in stock...
... our company w be abe to send you the product in the near future
... there woud certany be no troube in suppyng you from our wde seecton
of software
products...
... thank you for your nterest in our PCs...
... pror to takng my current post, I worked in A&B Software...
... my experence in the eds of C and Pasca anguages...
... durng my study I was nvoved in the deveopment of...
... pease conrm f you can take part in the conference...
On
... It s essenta that we dever ths consgnment to our US customers on
tme...
... et me apoogse for your order not beng devered on the due date...
... pease send me a detaed report on Mr Browns program...
... the sum w be pad on devery...
+o
... pease nd encosed further detas reated to the program of the
conference...
... I am wrtng to you wth reference to our meetng on...
... I ook forward to seeng you soon...
... In repy to your etter of 21 May, I am peased to nform you that...
... pease compete the encosed form and send t to us...
... the program s taored to customers needs
________________________________________________________________________
2or
.Thank you for your etter of...
... from 1999 to 2001 I worked for MDC Software...
... We have arranged for the consgnment of computers to be sent to...
... We have encosed the appcaton form for you to compete and send to us
... We have been deang wth your company for ten years...
2rom
... In 1999 I graduated from the Facuty of...
... from the nformaton n your etter, we can conrm that...
... from 1995 to 2000, I studed at the Facuty of...
!O/8L)#1+
Here are some dos and donts about t n short:
DO
expan your probem ceary
state the reason for your compant
suggest a measure/measures that shoud foow your compant
be pote
DO1F+
be emotona, t w ony make thngs worse
+as% ,G Simple 8ast or 8resent 8erfectH !hoose the right options in
the following
letter(
Dear Mr |ameson
As you know, we ha6e bought$bought two photocopers from your company
and been qute satsed wth ther performance. We ha6e e6en
recommended$e6en recommended your photocopers to our partner
company. Recenty, however, the standard of your mantenance servce has
got$got much worse.
Our 230 CS photocopers ha6e been installed/were installed n 1999 and
your mantenance servce has %ept$%ept them n perfect workng order. When
there has been$was a breakdown, your company has used to$used to send
a mechanc at 24 hours notce. Snce March 2000 the stuaton has
become$became worse and the mechanc promses to come n about 3 or 4
days and s unabe to te us when exacty he w be arrvng. Last week he has
arri6ed$arri6ed at 4 pm on Frday afternoon and our secretary has been$was
unabe to eave work unt your man had nshed.
Let me say that we are not satsed wth the quaty of the servces your
company has pro6ided$pro6ided snce ast March. We ha6e alread"
spo%en$alread" spo%e wth your mechanc about that, but there has been no
change so far.
We ook forward to hearng from you and hope that you can promse an
mmedate mprovement n your mantenance servces.
Yours sncerey
+as% ,G !orrect answers
Dear Mr |ameson
As you know, we ha6e bought two photocopers from your company and been
qute satsed wth ther performance. We ha6e e6en recommended your
photocopers to our partner company. Recenty, however, the standard of your
mantenance servce has got much worse.
Our 230 CS photocopers were installed n 1999 and your mantenance
servce %ept them n perfect workng order. When there was a breakdown,
your company used to send a mechanc at 24 hours notce. Snce March 2000
the stuaton has become worse and the mechanc promses to come n about
3 or 4 days and s unabe to te us when exacty he w be arrvng. Last week
he arri6ed at 4 pm on Frday afternoon and our secretary was unabe to eave
work unt your man had nshed.
Let me say that we are not satsed wth the quaty of the servces your
company has pro6ided snce ast March. We ha6e aready spo%en wth your
mechancs about that, but there has been no change so far.
We ook forward to hearng from you and hope that you can promse an
mmedate mprovement n your mantenance servces.
Yours sncerey
8resent 8erfect +ense
In busness etters we use Present Perfect
to describe fnished actions that are important now (the exact
time is not given)
Our rm has bought 2 PCs from your company and been satsed wth them.
(The rm st
owns the PCs and s st satsed)
to describe actions that represent new information to the
recipient of the letter (the exact time is not given)
We have been recommended to your company by one of our cents.
with time words, e.g. ever, never, before, recently, often,
already, yet, since(
Our partner has aready used your products.
Simple 8ast +ense
In busness etters we use Smpe Past
to describe fnished actions, mostly with time expressions
referring to a fnished time,
e.g. last Monday, last week, yesterday, a week ago etc. (the
exact time is given)
We receved your etter on 12 |anuary.
Your techncan arrved yesterday, but was unabe to repar our fax machne.
never is also used in sentences describing fnished actions
The photocopers we receved n 2000 never worked correcty.
+as% ,, (((and now tr" one more
Dear Ms Whtcombe
We ha6e recei6ed$recei6ed your |uy shpment of ND 750 fax machnes and
a statement for 11,910 GBP, but notced that severa errors ha6e been
made$were made by your company.
1) Wrong type connectng cords ha6e been deli6ered$were deli6ered.
2) Invoce No. XZ 9872 for 5,780 GBP has been debited$was debited twce.
3) You ha6e charged$charged us 350 GBP for a devery of 2 modems, nvoce
No. BT
4570, but we ha6e ne6er ordered or recei6ed$ne6er ordered or recei6ed
them. Coud you check your devery book?
4) The devery has been made$was made on 23 |anuary 2001 nstead of 5
|anuary 2001.
We woud wecome the devery of correct cords wthn 14 days. We ha6e also
deducted$we also deducted 6,130 GBP from your statement. We hope that
such errors w not occur n the future. Otherwse our company woud no onger
be abe to compy wth the terms of the mutua contract.
Yours sncerey
+as% ,, !orrect answers
Dear Ms Whtcombe
We ha6e recei6ed your |uy shpment of ND 750 fax machnes and a
statement for 11,910 GBP, but notced that severa errors ha6e been made by
your company.
1) Wrong type connectng cords ha6e been deli6ered.
2) Invoce No. XZ 9872 for 5,780 GBP has been debited twice.
3) You ha6e charged us 350 GBP for a devery of 2 modems, nvoce No. BT
4570, but
we never ordered or receved them. Coud you check your devery book?
4) The devery was made on 23 |anuary 2001 nstead of 5 |anuary 2001.
We woud wecome the devery of correct cords wthn 14 days. We ha6e also
deducted 6,130 GBP from your statement. We hope that such errors w not
occur n the future. Otherwse our company woud no onger be abe to compy
wth the terms of the mutua contract.
Yours sncerey
+as% ,. /atch the ad?ecti6es on the left with the nouns on the right to
form phrases
that are commonl" used in oIcial letters(
soca benets
vacant brochure
partcuar cataogue
prce dscount
atest experence
two years form
quantty nterest
nformaton st
unt post
appcaton prce
+as% ,. !orrect answers
soca benets
vacant post
partcuar nterest
prce st
atest cataogue
two years' experence
quantty dscount
nformaton brochure
unt prce
appcaton form
'-mail writing
E-ma has become a wdey used medum for sendng messages and
documents. Amost every computer terate person has experence of sendng
messages va e-ma. But do we wrte them so that they have the necessary
etquette? Here are some dos and donts about e-ma wrtng:
Do
use the words n the sub|ect ne that gve the recpent an dea of what
your ma s about
start your forma e-ma messages wth an openng sautaton ke ths:
Dear Mr/Ms Brown
forma messages shoud ook very much ke an omca etter
start your nforma message wth an openng sautaton as we, e.g. Heo
|ack or H |ack or even Dear |ack
wrte wth your audence n mnd (be carefu about formaty of your
message)
use punctuaton to make your message understandabe.
check your message before sendng for speng and typng mstakes
Dont
S=O*+. It means dont use captas wth the excepton of the begnnng
of a sentence or proper nouns ke Susan, |ohn, London etc. Usng a
captas s consdered shoutng and t s very rude to the recpent.
spam. Spammng s sendng unwanted e-ma to e-ma addresses from
your address book.
Jame. Famng s usng naughty words to ohend someone. You can easy
get amed back.
write "our message as one long sentence. It w not be very
understandabe to the recpent.
+as% , =ere is an eample of an e-mail message "ou will hardl" li%e to
recei6e( !an "ou change it so that there is more etiKuetteH
Peter, can u tak a ook at theese es I attached? need them at semnar on fr
WANT TO HEAR YOUR CMMENTS TILL THU.Mke
+as% ,5 Suggested answer
Heo Peter,
Pease take a ook at the es I attached. I need them for the semnar on
Thursday. Can you send me your comments va e-ma before Thursday?
Thank you.
Mke
+as% ,7 8unctuate the message (use full stops and commas)9 use
capital letters where necessar"(
Dear Everyone
We have an oher for 4 partcpants for C anguage tranng course n Stary
Smokovec the
course s n two parts the weekend 27-28 |anuary and the weekend 28-29 |une
between these two dates partcpants are expected to send two or three
programs I woud ke two partcpants from secondary schoos and two from
tertary educaton to take part I am organsng a weekend course for md
February and then ater at the end of May or begnnng of |une amed at
workng wth Wndows NT there w be an outsde expert to ead ths I woud
ke twenty partcpants on ths course both courses w have accommodaton,
food and trave pad for pease et me know as soon as possbe
Best wshes
|ohn
+as% ,7 !orrect answer
Dear Everyone,
We have an oher for 4 partcpants for C anguage tranng course n Stary
Smokovec. The course s n two parts the weekend 27-28 |anuary and the
weekend 28-29 |une. Between these two dates partcpants are expected to
send two or three programs. I woud ke two partcpants from secondary
schoos and two from tertary educaton to take part.
I am organsng a weekend course for md February and then ater at the end of
May or begnnng of |une amed at workng wth Wndows NT. There w be an
outsde expert to ead ths. I woud ke twenty partcpants on ths course.
Both courses w have accommodaton, food and trave pad for.
Pease et me know as soon as possbe.
Best wshes
|ohn