4 4 Michael Agnello Business Development Ian Dahlman Director of Search Emily Guthrie Director of Global Media Cristina Heise VP of Buyer Experience Planning Amber Long VP of Engagement MUST-HAVE #1 Keep Up With the Engines B2B CHECKLIST: USER BEHAVIOR DRIVING NEW SEARCH ALGORITHMS 2,000 1,800 1,600 1,400 1,200 1,000 800 600 400 200 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 Number of Global Users (Millions) Desktop Mobile BATTLE FOR SEARCH ENGINE MARKET SHA Bing has begun integrating its search offering into hardware to increase market share versus Google.
Platform Market Share Search Engine Google 70% Bing/Yahoo 30% Desktop Windows (Bing) 90% Mac (Google) 10% Mobile + Tablet iPhone/Android 88% Windows Phone 1% *Q4 2013, NetMarketShare.com
GOOGLE RESPONDS TO MOBILE TREND Hummingbird Search Algorithm Complete overhaul of algorithm to produce content that is more relevant to spoken or mobile queries Focuses on intent Understands conversational queries Considers synonyms now How will this affect content creation? *November 2013, Link-Assistant.com
NICHE SOCIAL MEDIA PLATFORMS 2014 will be the year for niche, interest-based social media sites that offer new ways for brands to reach customers. Users are tiring of the clutter.
11 Do you believe the move to device integration by Bing will result in a signifcant increase in market share within: 1. 1-3 years 2. 3-5 years 3. No one will be able to shift market from Google MUST-HAVE #2 Get Experience with RTM B2B CHECKLIST: REAL-TIME MARKETING Triggering relevant messages across channels that respond to what customers are doing NOW.
Source: GolinHarris, Insights, March 2012 FUELING THE TREND Improved targeting capabilities Evolution of data management solutions Advanced/predictive analytics Programmatic/real-time buying solutions Expansion of social media platforms
HOW TO GET THERE? Assemble your team and set yourself up for success Tune in to your buyers and stay in touch Plan for small victories What are your organizations biggest barriers to adopting real-time marketing strategies? 1. Limited resources 2. Access to data 3. Company culture 4. Privacy concerns 5. Implementation of technology MUST-HAVE #3 Create Content Effciencies B2B CHECKLIST: SAVORING THE SAWDUST Focus on the untapped content opportunities at your fngertips Hidden and unknown content Neglected content User-generated content Behind-the-scenes content Source: Gary Vaynerchuk, Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World, HarperCollins, November 2013 IN YOUR BACKYARD In 2014, all business units should touch content and social in some way Leverage those touchpoints (HR, customer service, procurement, R&D, engineering, etc.) Source: The Social Media Manager Is Dead. Long Live Social Media, Fortune Magazine, October 2013 TREND-JACKERS UNITE In 2013, brands created their own trends In 2014, create more effciencies and work smarter Jump on currently rising trends Take advantage of already established successes its okay Accidental business Source: Gary Vaynerchuk, Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World, HarperCollins, November 2013 THE COMPACT IMPACT Pack a snackable punch Do you have a process in place for funneling new content opportunities to the marketing department?
1. Yes, we have basic content/idea submission processes in place 2. Yes, we have an incentive and submission program in place 3. Yes, but we use another method 4. No, we do not have a process in place MUST-HAVE #4 Produce Powerful Experiences B2B CHECKLIST: MILLENNIALS EXPECT EVERYTHING Gen Y and Millennials are continuing to move into purchase decision roles TRENDSETTERS HANGING OUT INTERACTIVE DATA VISUALIZATION Source: Does Your Company Actually Need Data Visualization, Harvard Business Review, Nov. 14, 2013 PARALLAX SCROLLING PAGES PERSUASIVE TECHNOLOGY 1960S BEHAVIORAL ECONOMICS MEETS USER EXPERIENCE PEOPLE DONT WANT DUMBED DOWN; THEY WANT UNCOMPLICATED
Whats the most engaging experience for your audience that earns results? 1. Content or product catalog with powerful search, sort and flter tools 2. Interactive data visualizations or immersive experiences 3. Parallax sites that work well on mobile 4. Some persuasive technology or mobile, location-based enablement MUST-HAVES FOR SUCCESS IN 2014 Keep up with the engines Get experience with real-time marketing Create content effciencies Produce powerful experiences Questions? THANK YOU CAN WE USE THE Q&A SLIDE FROM PREVIOUS WEBINARS?