Listy formalne

Jak pisa listy formalne?

A letter of apology
A letter about the gallery
Complaint about the food and service
Letter of request
Letter of complaint
Response to the notice
A letter to the newspaper
A letter concerning an advertisement
Listy formalne
Jak pisa listy formalne?
prawym g!rnym rogu wpis" sw!# adres i dat$%
lewym g!rnym rogu& kilka lini#ek pod 'woim adresem& wpis" adres odbiorcy% ()ie
#est to koniec"ne*
+is",c dat$ u-y# formatu. /0th January& 1220 (albo January /0th& 1220*%
pr"ypadku list!w formalnych nale-y wy#,tkowo dba o odpowiedni styl%
Ro"poc"ni# list s3owami w stylu. Dear Sir/Madam 4 wybier" odpowiedni, form$ albo
napis" ca3o5& #e5li nie wies" #akie# p3ci #est adresat%
yt3umac" w #akie# sprawie pis"es"%
)ie u-ywa# form 5ci,gni$tych& np% 678m6 "amiast 67 am6%
)ie u-ywa# phrasal verbs& poniewa- s, one stosowane w #$"yku potoc"nym%
pr"ypadku pyta9 nale-y pami$ta o formie gr"ec"no5ciowe#& "ac"yna#,c np% od
"Could you please...?" (Czy mgby Pan...?)%
Listy formalne pisane s, w r!-nych sytuac#ach% :o-e to by pro5ba& skarga c"y
podanie o prac$% ka-dym pr"ypadku stosowane s, odpowiednie wyra-enia%
)a poc",tku mo-es" u-y "wrot!w w stylu. I am ri!ing !o "omplain abou! (Pisz#
aby zo$y% s&arg# spraie)' (e are sorry !o )a*e !o in+orm you !)a! (Przy&ro nam
poin+ormoa% Pana' $e)' I am sorry !o in+orm you !)a! (Przy&ro mi in+ormoa%' $e)' I
ould be gra!e+ul i+ you "ould (,ybym dzi#"zny gdyby-)' I ould li&e !o )a*e +ur!)er
in+orma!ion abou! (C)"iabym doiedzie% si# sz"zegoy") in+orma".i o) itp%
)a "ako9c"enie mo-es" u-y "wrot!w w stylu. I ould appre"ia!e an early reply
(,ybym dzi#"zny za szyb&/ odpoied0)' 1ours sin"erely (2 poa$aniem)' (i!)
&indes! regards (3/"z# na.serde"znie.sze pozdroienia) itp%
+odpis powinien "na#dowa si$ be"po5rednio pod "wrotem po-egnalnym%
Listy formalne
A letter of apology
Si!ua!ion4 ;ou recently had a party at your house and your ne<t4door neighbour rang up in the
middle to complain about the noise% rite a letter of apology%
=ear :r and :rs >mith&
:y name is >ean ?rown and 7 am your ne<t4door neighbour% 7 am writing to apologise to you
for disturbing your sleep last night%
:y friends from @ermany visited me because 7 had birthday yesterday% 'hey arrived in the
evening so the party started very late% 7 know that we could have listened to the music more
quiet but we were dancing and we did not have the sense of time% e did not notice it was the
middle of night till you rang me up and complained about the noise%
7 am very sorry about the trouble 7 caused& 7 assure you that it will never happen again%
;ours sincerely&
>ean ?rown
A letter about the gallery
=ear >ir or :adam&
Recently 7 went to the e<hibition titled 6Art in our 'own6 and 7 must say 7 really en#oyed it%
Aowever& 7 have a few suggestions which would make the ne<t one better organised%
Birst 7 want to say that it was a great idea to make it an annual event% 7 am sure 7 will go there
ne<t year% 7 had an opportunity to admire different works of art& mainly sculptures& some of
which were breathtaking% 7 was pleased to see that everything was for sale at reasonable
prices% 7t was brilliant and 7 bought a few paintings%
'he CD%22 entrance admission fee was too much% :ore people would have come if admission
had been free% 7t was also a bad choice to have the e<hibition at the 'own Aall because there
was too little space for people% Also 7 cannot agree with one statement given in the
announcement. that over 102 works of art were e<cellent% Enfortunately some of them were
quite mundane%
7 hope my suggestions will be considered by you and the organisation of the F<hibition will
be much better ne<t year%
;ours faithfully&
John ?rown
Complaint about the food and service
Si!ua!ion. ;ou had a very bad meal at a restaurant recently% rite a letter complaining about
the food and the service%
=ear >ir or :adam&
7 am writing to complain about the food and the service in your restaurant%
Last Briday my friends and 7 came to your restaurant% e checked the menu and wanted to eat
salmon% 'he waiter told us that there were no salmons and that we should order something
else% At last we decided to eat chicken shashliks with potato chips& some sauces and cola to
drink% 'he waiter said we would have to wait about half an hour for our meals% Enfortunately&
we waited for nearly an hour as the waiter forgot about our order% :oreover& the waiter
misunderstood and instead of chicken he gave us beef shashliks which we did not like at all%
hat is more& the beef and potato chips were quite cold and underdone% e did not eat it but
had to pay% e promised not to come back to that restaurant and so did our friends% 7t was
very unsatisfying as we have often eaten there before and your service and food was
e<cellent%
7 suggest that you return to that e<cellent service and food% And 7 ask you to return our money%
>incerely&
Jan Gowalski
Letter of request
=ear >ir or :adam&
7 am writing to you to clarify one important matter% 7 hope you will understand me and that
you will be able to cancel my punishment& which 7 am going to write about now%
Last :onday on Hth )ovember& me and my friend were coming back from the Eniversity%
>ince she had some books in her hands& 7 took her ticket to punch it% 7 also had my ticket in
the other hand% e were talking while getting on the bus and 7 only punched her ticket and
gave it to her& but 7 forgot to punch mine% 7 reali"ed that when 7 saw ticket inspectors at the
bus stop% 7 wanted to punch my ticket but unfortunately it was too late because all the ticket
punchers had already been blocked% 'he ticket inspector considered me as a fare dodger so he
wrote down my personal information and fined me%
As you can see& 7 was going to punch my ticket but 7 made a mistake and forgot about it% 7
hope that the above clarifies all points so 7 would be very grateful if you could cancel that
penalty procedure% 7 am looking forward to hearing from you and 7 would appreciate an early
reply% >hould any further questions arise& please contact me on 24/14DI40J%
;ours >incerely&
Jan )owak
Letter of complaint
Si!ua!ion. ;ou had a very bad meal at a restaurant recently% rite a letter complaining about
the food and the service%
=ear >ir or :adam&
7 am writing to complain about the food and the service in your restaurant%
Last Briday my friends and 7 came to your restaurant% e checked the menu and wanted to eat
salmon% 'he waiter told us that there were no salmons and that we should order something
else% At last we decided to eat chicken shashliks with potato chips& some sauces and cola to
drink% 'he waiter said we would have to wait about half an hour for our meals% Enfortunately&
we waited for nearly an hour as the waiter forgot about our order% :oreover& the waiter
misunderstood and instead of chicken he gave us beef shashliks which we did not like at all%
hat is more& the beef and potato chips were quite cold and underdone% e did not eat it but
had to pay% e promised not to come back to that restaurant and so did our friends% 7t was
very unsatisfying as we have often eaten there before and your service and food was
e<cellent%
7 suggest that you return to that e<cellent service and food% And 7 ask you to return our money%
>incerely&
Jan Gowalski
Response to the notice
=ear >ir or :adam&
7 am writing in response to the notice 7 saw at my college last week% 7 am interested in
working on the mentioned pro#ect& however 7 have some questions regarding it%
Birst& what interests me the most is the place 7 will stay at% 7 do not want to be far away from
my family town as 7 need to visit my parents% 7s it possible to choose the city? 7f not& where
e<actly will 7 live and for how long? 7 would also like to know whether 7 could work with my
friends or not and how much pocket money 7 would get%
7 can offer help in organi"ing trips on vacation for poor children as 7 am already e<perienced
in such activities% 7 worked with young people last year% 7 will be available anytime for the
whole of July% )onetheless& please let me know about the working hours since 7 would like to
plan my vacation as soon as possible%
>hould you have any questions& contact me on 04/14DI40J% 7 would appreciate an early reply%
;ours faithfully&
Jan Gowalski
A letter to the newspaper
=ear >ir or :adam&
7 am writing to e<press my strong dissatisfaction about the report concerning the last
performance of the ?lack Gnight :edieval >ociety% 7ts aim is to critici"e the display in
general as well as e<aggerate all negative details of it% Aowever& the author omitted the reason
of the failure he focused on%
Birstly& one of such information is that there were few watchers from which ma#ority were
fussy about most activities% hat denies such a statement are lots of e4mails from people who
were satisfied with it and called it a great day% Enfortunately& not everyone had enough space
to park so they left% 'he report also informs that the younger generation was weary during the
display of archery practice& while they found it highly absorbing%
Another point is an untrue message about the lack safety measures% 'he author of this te<t
must have not acquainted with our advertisement which notifies about being a member of
)AA> and meeting safety requirements%
'he last matter concerns writing that the dancing display did not attract visitors and that a few
people complained about too little number of demonstrations of traditional cookery and craft
skills% 7 cannot agree with that as people writing e4mails were fascinated about the music and
dancing% ?esides& there was too little space to display all e<hibitions we planned%
Considering all issues above& it would be highly appreciated if you could print amended
article with accurate information% >hould you have any more questions& please call me at 04
/14DI40J%
7 look forward to your reply%
;ours Baithfully&
?lack Gnight >ociety
A letter concerning an advertisement
=ear >ir or :adam&
7 am writing in response to your advertisement in 'uesday8s edition of 6@a"eta Kls"ty9ska6% 7
read about your need for a receptionist at your language school and 7 would like to apply for
that position%
As a graduate student of Fnglish at Eniversity of armia and :a"ury& 7 am fluent in both
spoken and written language& what can also be proved by passing C+F last month% 7 speciali"e
in translations& however 7 have also had the opportunity to teach children% Additionally& during
the gap year 7 was employed in a restaurant and a hotel in ales what helped me improve my
Fnglish% Briendly relationships with others& mostly as a hotel receptionist& will come in useful
in that #ob as well%
7 am confident that the proper qualifications and employment background 7 possess are
appropriate for the post you offer% 'hanks to my previous occupations 7 am adept at dealing
with difficult customers and used to working under pressure% 7 am an industrious person who
is a perfectionist in every situation% 7 also acquire the necessary 7' skills as 7 have been
working on computers for the last few years% :y knowledge of :icrosoft Kffice is advanced
and 7 am still developing my practical skills%
>hould my application interest you& my enclosed resume will provide you in further
information% 7 am available for interview at any time convenient to you since the beginning of
August%
7 appreciate your time and consideration of my request and 7 look forward to hearing from
you%
;ours faithfully&
Joanna Gowalska
A formal letter
=ear >ir&
7 am writing to complain about your guide book entitled LCall round at the AlpsM% 7 wanted to
wander through Alps so 7 read your guide book from cover to cover%
Birstly& there are some mistakes in the information it involves% )ames of mountains have
spelling errors% As a result& 7 have difficulties with finding a way%
hat is more& the maps are incorrect% 7n fact& the towns lie farther each other than it is
presented& so 7 had understated the time of #ourneys%
7n addition& your guide book hardly includes addressesN of hostels and chalets% ;ou should add
some so that it would be easier to find quarters%
7n my opinion& you should personally check the information contained at guide book%
:oreover& 7 can help you with the correction%
7 would appreciate an apology in letter% 7 look forward to hearing from you%
;ours faithfully&
O;P
A formal letter to tutor
=ear >ir&
7 am writing to you to confirm my details% 7 have included the course 7 am taking& the days
and times of my workshops and seminars%
:y name is Gatar"yna Borman%
:y programme is ?A ?E> and :G'& Birst ;ear& Bull 'ime%
:y timetable is as follows.
Kn :onday& :?> //// (orkshop* from Q.D2am to /2.0Qam& >'O ///2 (>eminar* from Ipm
to Jpm
Kn 'uesday& >'O ///2 (Lecture* from Q.D2am to //.1Qam
Kn 'hursday& AR: /022 (orkshop* from /1 to /pm& AR: /022 (Lecture* from /pm to
1.0Qpm& :?> ////(Lecture* 0pm to J.0Q pm
Letter of aplication
=ear :rs% Gors"ak
7 am writting to apply for the position of sales assistant which was advertised in the
Ryborc"aM%
7 am eighteen years old% At present 7 am studying at the Jagiello9ski Eniversity where 7 have
chosen computer studies% 7 will graduate in two yearNs time%
7 want to became a sales assistant because 7 know how to use indow QS& indows O+ and
many interesting programs% 7 have e<perience in selling computers& 7 have worked in the
Kptimus >%A% for two years%
7 speak Fnglish fluently because 7 have studied it for H years& 7 will en#oy working in a
Fnglish T speaking environment%
7f you want to have the right person in the right place& please contact me% 7 would be pleased
to discuss my curriculum vitae with you in more detail% 7 am available for an interview any
day of the week%
;our faithfully
List formalny "Zwrot lub zamiana zakupionego towaru"
=ear >irU :adam&
7 am writing to ;ou to complain about our last transaction% 7t was a album about London% 7t
interested me because the price was very low and the product was interesting to me%
?ut it turned out this product is worn out% 'his album has not get many pages% 7 will be
grateful if 7 have got new good album or 7 get my money from this product% 7 paid I2V% 7
bought this book in 1Ith >eptember 1220% 7 can confirm purchese by receipt% 7 hope to hear
from ;ou at your earliest convenience%
;ours faithfully
O;P
List o prace
JI alford >treet
Aounds Aill
Liverpool
1Ith April 1220
=ear >ir :adam&
7 am writing to apply for position a bank manager which was advertised in BridayNs edition of
the Gurier +oranny% 7 graduated from the Eniversity in ?ialystok in 122I with a degree in
Fconomy >tudies% Bor the last year 7 have been working as on assistant of bank manager for
7nvest ?ank >A% 7 hold a certificate in word processing% hat is more& 7 speak fluent Fnglish
and some @erman% As my references show& 7Nm organised& responsible and creative% 7 enclose
my CW and 7 would be glad to attend on interview at any time convenient to you%
+lease could you send more information and an application form to the above address
;our faithfully&
List formalny
Ameryka9ska organi"ac#a s"uka m3odych lud"i ch$tnych do pod#$cia pracy na obo"ie
m3od"ie-owym w E>A podc"as wakac#i% )apis" list do organi"atorow obo"u w kt!rym
poinformu#es" .
>kad i kiedy dowied"ialas si$ o te# ofercie
Jaki rod"a# pracy chcialabys wykonywac
Jakie mas" doswiadc"enie i umie#etnosci
=lac"ego ta praca cie interesu#e
+amieta# o "achowaniu odpowiednie# formy i stylu listu% )ie umies"c"a# "adnych adresow%
+odpis" si$ #ako O;P% /124/02 s3ow
(:a ponad /02 s3ow*
7 am writting this letter as a reply to offer of #ob during summer holidays% 7 know about this
offer from my friend& who lives in Enited >tates and has been working on such camp since
two years% Ae told
me about it a week ago and after consulting this with my parents& 7 have decided to reply% 7
hope that there is still any available #ob for me%
7 would like to work as a babysitter for children between S to /0 years old% :y e<perience is
quite big% :oreover& during summer holidays& 7 had been taking care of a boy and a girl aged
/1 and J%
7 am interested in this #ob mainly because the ne<t year& if 7 pass the e<am& 7 will be studying
pedagogics and my work will certainly be connected with children% 'hat is the reason why 7
want to be the best at it%
Aoping for ;our positive reply
>incerely ;ours
O;P
LIST OFICAL!"
/0 Flvis Road&
)ewquay&
Cornwall
'RH 1+X
'he Fditor
)ewquay 'imes&
>hip >treet& /Hth :arch 1220
)ewquay&
Cornwall
'RH 1+X
=ear >ir&
7 am writing to protest about the way veal calves are treated in many parts of Furope%
Birstly the calves are taken from their mother when two weeks old% 7t is too earlyY >econdly
they are put in veal crates& in small dark cages with a concrete floor and no straw% 'his is
unhygienic% )e<t thing 7 would like to mention is that they are not allowed to turn round or lie
down comfortably% :oreover they are fed on liquid milk diet& low in iron and fibre% 'his is
very unhealthy% hat is more they are killed when they are si< months old% 'his is terribleY
7 would be interested to know if other readers agree with me and 7 think you should tell your
readers not to order veal in restaurants% ?ut 7 think that& when people will find out what these
poor animals have passages to we would can eat their meat& alone they will refuse oneself this
food also& without somebodyZs prohibition% 'his may help to stop such a cruel way of
producing food%
;ours faithfully&
(:R> FLW7> :F=7>K)*
List z po#aniem o prace
=ear >ir U :adam&
7 am writing to ask about the possibility of working at Fmporio >atrori%
7 am studying at the London College of Bashion% 'he course lasts five years and will teach me
more about technical part of designing clothes%
7 started designing when 7 was thirteen by making clothes for my family and friends% At the
age of eighteen 7 designed a dress for >amantha :umba to wear at last yearNs ?rit Awards% 7
have #ust finished designing clothes for the :obo Awards%
7 want to work at Fmporio >artori& but 7 do not want to be a celebrity% Aowever& 7 would like
to work for a fashion house when 7 finish college% 'his will give me satisfaction%
;ours faithfully&
Romero ?ryan
List z $eklamac%&
1I Ging street
London /A DLB
Bebruary /Sth /QQQ
'he Cambridge tourist agency
// >wallow street
Cambridge
C?0 JEJ
F)@LA)=
=ear >irU:adam &
7Nm writing to complain about the worst travel in my live% 7 traveled from arsaw to
Cambridge%
Birstly 7 had to fly economy class although 7 had bought ticket for the business class % 7 got
cold tea without sugar although 7 had pleased before % hen we arrived to London 7 was
waiting for my carry for two hours
7n addition 7n offer you wrote 7 would make to Cambridge by e<clusive coach % ?ut this
e<clusive coach bypassed me and split mud on me % 7 arrived to Cambridge with four hours
delay%% 7 didnNt go to trip around Cambridge with guide %
'o make better worst in night somebody broke into my room % 7 started shouting and Ae ran
away%
7 am very upset and angry about this things% 7 e<pect a full refund on my ticket and public
apologi"e in '7:F> %7 hope to hear from you at your earliest convenience %
;ours faithfully
7mi$ na"wisko