News 01 16 02 2013

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BIHAR STATE HIGHWAYS PROJECT (BSHP-II) PROJECT

MONITORING OF IMPLEMENTATION OF RESETTLEMENT PLAN

EXTERNAL MONITORING REPORT
(Sub-project Road- SH-81, SH-90 and SH-91)
ANNUAL REPORT

Loan No. - 2663-IND

January - 2012 to December - 2012

Intercontinental Consultant and
Technocrats Private Limited

In Joint Venture

Rodic Consultants
Consultancy Services for Supervision of Civil Works for Bihar State Highway Project- implementation of
Resettlement Plan (RP) for Bihar State Highways Project- II (253.21km)

External Monitoring Report of Implementation of Resettlement Plan
(Annual Report)
Page 2
TABLE OF CONTENTS
SL. No. PARTICULARS PAGES
ACKNOWLEDGEMENT 4
ABBREVIATION 5
1 PROJECT BRIEFING AND PROJECT BACKGROUND 6
1.1 Project Background 6
1.2 Project Description 6
2 IMPLEMENTATION OF RESETTLEMENT PLAN: A COMPONENT OF
THE PROJECT
7
3 INSTITUTIONAL ARRANGEMENTS FOR IMPLEMENTATION OF
RESETTLEMENT PLAN (RP)
8
4 EXTERNAL MONITORING 8
5 OBJECTIVES & TASKS OF INTERNAL MONITORING 9
6 MONITORING AND REPORTING 9-27
6.1 Appointment and Mobilization of NGO 10

6.2
Identification and Verification of Affected Persons and Community
Properties (CPRs)
11

6.2.1
Training to Survey Staff for Identification and Verification Work
by NGO
11
6.2.2 Verification of Affected Households 12
6.2.3 Verification of Affected Community Structures(CPRs) 13
6.2.4 Relocation status of Affected CPRs 14

6.3
Translation of RP in Local Language and its Disclosure to the Affected
People
14
6.4 Counseling (Consultation) with Entitled Persons 14
6.5 Preparation of Micro Plan and Compensation Schedule 16

6.6
The status of Land Acquisition Process and Declaration of Award to
Affected Families
17
6.7 Preparation and Distribution of Identity Card (ID Card) 17
6.8 Opening of New Bank Account/ Verifying of Old Bank Account 19
6.9 Distribution of Compensation and Assistance 20
6.10 Training Programme for Income Restoration 21
6.11 Appraisal of Other R & R Issues 21
6.11.1 HIV/AIDS Awareness/Prevention Campaigns 22

6.11.2
Compliance of Labour Laws, Prohibition of Child Labour and
Gender Issues
24
6.11.3 Grievance Redressal 24

6.12
Assessment of Executing/ Implementing Agency

26

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Page 3
SL. No. PARTICULARS PAGES

6.12.1
Training Arrangement for BSRDC staff for Resettlement Plan
Implementation
26
6.12.2 Problem Encountered and Redressed 27
7 RECOMMENDATIONS FOR PROPER AND TIMELY
IMPLEMENTATION OF RP
27
7.1 Synchronization in NGO and Contractors Mobilization 27

7.2
Interaction between NGO and Social Development Specialist of
Supervision Consultant
28
7.3 Proper Documentation of Bank Account Opening Activities 28
7.4 Training Programme for Income Restoration 28
7.5 Preparation of Time Table and Fixation of Location for Compensation 28
7.6 Special Assistance to Vulnerable APs 29
ANNEXURES:
Annexure - 1 Sanctioned Letter of Micro Plan
Annexure - 2
Sample of Identity Card
Annexure - 3
Photocopy of Bank Account of a Sample passbook
Annexure - 4
Sample of Compensation Payment format
Annexure - 5 Status on shifting, construction and Reconstruction and Installation
of CPRs

Annexure - 6 The status of Land Acquisition process and Declaration of Award to
Affected Families

Annexure - 7
Details of Consultation Meetings


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Page 4
ACKNOWLEDGEMENT

As External Monitor, we have initiated the monitoring work of implementation of Resettlement
Plan (RP) for Bihar State Highways Project- Phase-II (253.21km). Besides other R & R issues, the
main task of the External monitor is to monitor the imbursement of compensation and assistance
to all affected people and community, so that the rehabilitation of these identified roads could be
take place without any hindrance. However, it would not be possible to monitor the progress in
implementation work without the kind support and help of many individuals and organizations to
whom we came across during implementation. We would like to extend our sincere thanks to all
of them.
The Monitoring team was adequately assisted by the Social Development Unit (SDU) team during
the site visits and interaction with the APs particularly in community consultation meetings. We
would like to express our gratitude to Mr. R.P. Singh, DGM (CPIU), Patna & Hajipur PIU and
Mr. P.S. Kokil, DGM (PIU), Araria, who extended their kind support in collecting relevant
information from several stakeholders and organizing several meeting with the NGO, appointed
for the smooth implementation of RP. We also extend our thanks to Mr. Kameshwar Prasad
Manager (Tech) CPIU Patna, Mr. Mukesh Kumar Manager (Tech) PIU, Hajipur and Mr. Jamil
Ahmad Manager (Tech) PIU, Araria for their assistance at different occasions and accompanying
me to visit of project affected villages for consultation with the affected people and Village Head
so that the verification of the various components of the RP implementation can be completed.
We also extend our sincere thanks to Mr. Surya Mani Singh and Mr. Mahesh Prasad, DGM and
designated in-charge of Environmental and Social Safeguards sections of BSRDC, Patna, and
others who provided valuable help and guidelines as and when required for implementation of RP.
We owe a great many thanks to a great many people who helped and supported us during
monitoring of the implementation wok.
We are also thankful to our colleagues Mr. Arbind Soni, Mr. Himanshu Shekhar and Mr. Dibya
Kumar Dash for their assistance in conducting public consultation, and helping me in processing,
compiling and tabulating the data for preparation of the report.
Lastly, relentless co-operation of the project affected persons, the resettled families at R&R site
during the community consultation and FGD sessions held, sometimes, at odd hours is gratefully
acknowledged.

Dr. S. K. Singh
External Monitor


(Annual Report)
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ABBREVIATION

ADB --- Asian Development Bank
AF --- Affected Family
AP --- Affected Person
EA --- Executing Agency
DP --- Displaced Person
DF --- Displaced Family
FGD --- Focused Group Discussion
SDU --- Social Development Unit
SHG --- Self Help Group
ToR --- Terms of Reference
RP --- Resettlement Plan
PMU --- Project Management Unit
NGO --- Non-Government Organization
HH --- Household
GoB --- Government of Bihar
GoI --- Government of India
BSHP --- Bihar State Highways Project
SH --- State Highway
ROW --- Right of Way
BSRDC --- Bihar State Road Development Corporation
PIU --- Project Implementation Unit
R&R --- Resettlement and Rehabilitation
KII --- Key Informant Interview
SC --- Schedule Caste
ST --- Schedule Tribe
BPL --- Below Poverty Line
PH --- Physical Handicapped
CPRs --- Community Property Resources
CRADLE --- Consultants for Rural Area Development Linked Economy
COI --- Corridor of Impact
MP --- Micro Plan


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EXTERNAL MONITORING REPORT - RP IMPLEMENTATION

1.0 PROJECT BRIEFING AND PROJECT BACKGROUND
1.1 Project Background
With ADB assistance under BSHP project loan 2663-IND, 3 stretches of existing state
highways with total length of 253.21 kms under present contract, were identified for
rehabilitation & up-gradation in the state of Bihar falling in the districts of the Rohtas,
Bhojpur, Saran, Gopalganj, Supaul and Madhepura.
The proposed project is part of widening of existing State Highways from single lane
carriageway into two-lane carriageway and strengthening of existing two-lane road. The
Bihar State Highways Project (BSHP)-II aimed at strengthening the deteriorated state
roads and upgrade some newly declared state roads to provide reliable road transport
services in the state of Bihar. 3 sub-projects road sections under present contract,
consisted of SH-81, SH-90 and SH-91 with total length of 253.211 kms were selected for
widening.
1.2 Project Description
This External Monitoring Report of RP Implementation is concerned with the 3 sub-
project roads i.e. SH-81, SH-90 and SH-91. The details of all concerned sub-projects are
presented in Table -1, the RPs of which is being implemented as a part of project
component:
Table-1: List of Sub-project Roads and Length of BSHP II
Sl.
No.
Pkg. No.
SH
No.
Name of the
Sub-project Road
Length
(in Km.)
District
Covered
1 BSHP-II/2 81
Sakkadi - Chandi - Sandesh - Sahar-
Bihta Danwar- Nasariganj
86.80
Rohtas,
Bhojpur
2
BSHP-II/3
90
Mohammadpur - Rajapatti -
Mashrakh - Khaira - Chapra
64.711
Saran,
Gopalganj
3
BSHP-II/4
91
Birpur - Balua - Jadia - Meergunj -
Udaikishanganj
101.70
Supaul and
Madhepura
Total 253.211
Source: Resettlement Plan of all concerned sub-project road, BSRDC
The project will rehabilitate the deteriorated and damaged state road corridors to provide
reliable road transport services and, hence, reduce poverty in the long term. As far as
possible the project aimed at up-gradation and rehabilitation of existing state highways
with limited amount of land acquisition following the existing alignment. Land acquisition
is acquired for construction of new Bypass, realignment and geometric improvement and
land will be acquired for all three 3-project roads. The purpose of adopting up-gradation
and rehabilitation within ROW and following the existing alignment was nothing but to
reduce the social impact in its immediate environment to the maximum extent possible.
This section of SH-81 is located in the districts of Rohtas & Bhojpur with a total length of
about 86.80 Km. This road is 83.25 km long (design chainage) and it connects NH-30

(Annual Report)
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(near Sakkadi, in Bhojpur district) to Nasriganj (Rohtas district) in the south. Sone River
runs parallel to the project road and is a good source of constructions and for the nearby
areas. The road has considerable traffic volume with high proportion of non-motorized
traffic in the entire stretch.
The condition of the existing road was very poor as at many places the pavement was no
more exists. There were villages in regular interval with many squatters and encroachers
living or doing business along the road.
The section of State Highway (SH-90) is located in the districts of Goplaganj and Saran,
north western part of Bihar State, connecting Chhapra to National Highway NH 101.
The project road starts at a threelegged junction at 63 Km of NH 101 near
Mohammadpur and terminates at Chhapra near Samiti Bazaar (4 legged junction) in Saran
District on NH19 at chainage 64.30 Km. The existing alignment of SH-90 passes through
numerous congested areas villages Bahadaura, Kharia, Bankati, Sankarpur,
Baikunthupur, Bhasa, Raja Patti Kothi, Kudaria, Dumarson Bhangra, Chainpur, Mashrakh,
Achitpur Dharoa (Pursouli), Majhawaliya, and Sandha Village. The total length of the road
is 64.711 Km as design chainage.
The project road Birpur to Udakishanganj (SH-91) constitutes a very important
connection between Babunia-Bhimnagar-Basmatia Road at Birpur and NH-106 at
Udakishanganj serving as a bypass and a shortcut route for vehicles travelling from
Babunia-Bhimnagar-Basmatia Road to NH-106 and vice versa. The overall terrain is
predominantly flat throughout with gradual fall in ground elevations from north to south.
The road side environment transforms into rural in nature beyond heavy settlement of
Birpur (Km 0.00) and crossing numerous congested villages Birpur Chowk, Hridayanagar,
Balua, Bhimpur Halt, Chhatapur, Koriyapatti, Jadia, Tikulia, Mirganj, Murliganj Market,
Bihariganj Market, and Udakishanganj. The entire alignment overlaps with SH-76 and NH-
107 from Chainage 50.991 Km to 52.390 Km & Chainage 75.053 Km to 78.342 Km
respectively. From revenue maps, ROW was observed at ground to be about 12m to 15m
wide. Thus, the ROW is very much short of the codal provision.
2.0 IMPLEMENTATION OF RESETTLEMENT PLAN: A COMPONENT OF
THE PROJECT
The execution of Resettlement Plan of the project is an important component of the
project implementation, which has several activities to be performed such as appointment
and mobilization of NGO, verification of Affected Persons, preparation of Micro Plan
and Identity Card, distribution of compensation and appraisal of other R & R Issues,
which is to be executed either before construction work or in between implementation of
the project. For compliance of ADBs Resettlement policy, DGM of respective PIU were
made accountable and responsible for implementation of Resettlement plan with the help
of NGO, appointed for the exclusive task.
There is fresh land required for implementation of road because of new bypass,
realignment and geometric improvement.

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3.0 INSTITUTIONAL ARRANGEMENTS FOR IMPLEMENTATION OF
RESETTLEMENT PLAN (RP)
Bihar State Road Development Corporation (BSRDC), Govt. of Bihar is the executing
agency of the Project. The BSRDC-PIU established at the sub-project level has own the
responsibility for proper implementation of Resettlement Plan. Implementation of
Resettlement Plan of the project is being carried out by the respective Project
Implementation Units (PIU), i.e., CPIU, Patna, PIU Hajipur and PIU Araria. The PIU
headed by Deputy General Manager (DGM), has overall responsibility for policy guidance,
coordination and planning, internal monitoring and overall reporting of the Project and he
is the designated Resettlement Officer (RO) at PIU Level.
An Assistant Resettlement Officer (ARO) of the rank of manager has been placed at the
project level to coordinate the process of RP implementation and to address the adverse
impacts on the people along the sub-project roads, if any. A NGO was appointed by the
EA to assist the PIUs in the effective, timely and efficient implementation of RP.
In addition, an independent Monitoring & Evaluation Agency/Expert has been appointed
by the Executing Agency to monitor the progress of the RP implementation. The
institutional arrangement of EA for the RP implementation is also outlined by the
following Chart:

4.0 EXTERNAL MONITORING
Monitoring is a key activity in RP implementation in order to achieve resettlement
objective as per ADBs Policy of Involuntary Resettlement. The Policy says Monitoring
provides both a working system for project managers and channel for the resettlers to
make known their needs and their reactions to resettlement execution.
As an External Monitor we tried to assess as how effectively and smoothly Resettlement
Plan is being implemented and potential difficulties and problem are rectified.
The present monitoring exercise deals with a number of selected tasks, which is mentioned
in the agreement. The Social Development Unit (SDU) of BSRDC at Headquarter and
BSRDC
(Govt. of Bihar)
DGM (PIU), Hajipur, Araria and CPIU Patna,
(R & R Officer)
Technical Manager-3, ARO
Supervision Consultant NGO

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PIU level is monitoring the resettlement progress with the help of Social Development
Specialist of Supervision Consultant externally by way of reviewing the progress of the
activities carried out by the RP implementing agency (NGO) engaged for the purpose of
day-to-day activities. It is also obvious that these are documented.
5.0 OBJECTIVES & TASKS OF EXTERNAL MONITORING
The main objective of External Monitoring of resettlement work is to provide an insight
and guidelines to the management for assessing the progress of resettlement. Its objective
is to identify probable difficulties and problem area, like a RADAR system providing an
early warning system, which need correction.
In order to ensure effective implementation of the RP and achievement of the set targets,
monitoring of R&R components of the project has been carried out by the EA with the
help of R&R cum Social Development Expert of Supervision Consultant so that it could
enable timely adjustment of implementation set up and procedures.
The main task of RP implementation, which was executed by the Executing Agency with
the help of NGO, was appraised by the External Monitor. These are as follows:
Appointment and Mobilization of NGO
Verification of Affected Persons and Community Properties (CPRs)
Translation of Resettlement Plan (RP) in Local Language
Counseling (Consultation) with Entitled Persons
Preparation of Micro Plan and Compensation Schedule
The status of Land Acquisition process and Declaration of Award to Affected Families
Status on preparation and Distribution of Identity Card
Opening of New Bank Account/ Verifying of Old Bank Account
Distribution of Compensation and Assistance
Proper Training to Displaced Persons (DPs) as a part of livelihood support
Appraisal of other R & R Issues (Special Assistance to Vulnerable APs, Compliance of
labour laws, prohibition of child labour and gender issues, HIV/AIDS Awareness/
Prevention Campaigns and Grievance Redressed)
Assessment of Executing/ Implementing Agency
6.0 MONITORING AND REPORTING
As discussed above, monitoring of the RP implementation is a critical activity in
involuntary resettlement. Monitoring involves periodic checking to ascertain whether
activities are carried out according to the RP and in accordance with the existing laws of
Govt. of India, Govt. of Bihar), and ADB Guidelines etc. It provides the necessary
feedback for project management to keep the programme on schedule.

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The implementation of the Resettlement Plan has been closely monitored by the
Consultant, working as External Monitor and has been maintaining a close interaction with
affected people/ communities and the implementing agency for trouble free
implementation of the plan.
The External Monitor is also monitoring the progress of timely payment of the
compensation to the project affected persons. The progress of implementation is judged
on the basis of the set targets as per implementation schedule.
The overall progress of the RP implementation from January 2012 to December 2012, as a
part of External Monitoring Report, is delineated in the subsequent paragraphs:
6.1 Appointment and Mobilization of NGO
The first task in the process of smooth implementation of the RP was appointment of
NGO and CBO. 2 NGOs, named CRADLE (Consultants for Rural Area Development
Linked Economy) and SPS (Study Point Samiti) were engaged by BSRDC for RP
implementation for SH-81, SH-90 and SH-91. The RP implementation work was awarded
to NGO by the Chief General Manager, BSRDC, Govt. of Bihar. The details of contract
Agreement and NGO mobilization with other details are outlined in the table below:
Table-2: Details of contract Agreement and NGO mobilization with other
particulars
SL
No.
Name
of
Road
Name of
NGO
Date and Contract
reference of Signing
of Agreement
Date of mobilization and
Office Address
1 SH-81 Study Point
Samiti
31
st
March 2011
(01/QCBS/2011-12)
Date of Commencement-
6
th
April 2011
18
th
April 2011
Address:
Study Point Samiti (SPS)
Waliganj Bypass Road
Rangi Haveli Dharhara,
Arrah, Bihar
Contact Persons-
Mr Rajesh Prasad Singh
Tel- +91-9453033281
2 SH-90 CRADLE 8
th
August 2011
(03/QCBS/2011-12)
20th August 2011
Address:
CRADLE
Vii- Rajapatti Kothi
Rajapatti, Baikunthpur
Gopal Ganj Bihar
Contact Persons-
Mr Parmanand Dubey
Tel- +91-9873388441
+91-9693969103
3 SH-91 Study Point
Samiti
31
st
March 2011
(02/QCBS/2011-12)
12
th
May 2011
Address:

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SL
No.
Name
of
Road
Name of
NGO
Date and Contract
reference of Signing
of Agreement
Date of mobilization and
Office Address
Date of Commencement-
6
th
April 2011
Study Point Samiti (SPS)
C/O- Anil Rastogi
Shastri Nagar, Ward No.-19
- Behind Bharat Gas
Agency
(Near Karpoori Chowk)
Dist Madhepura,
Bihar- 852113
Contact Persons-
Mr N. K. Mishra
Tel- +91-9453135119

The duration of the RP Implementation Works Contract are for 36 months, commencing
from date of mobilization in respective sub-projects. The task performed by the NGO
periodically, is documented in the various progress reports, submitted at monthly and
quarterly interval of RP implementation.
Besides, appointment of NGO, compensation reimbursement committees was also
formed at the CPIU office Patna, PIU office Hajipur and PIU office Araria, where
representatives of the resettled families are made responsible for operation and
maintenance of the community assets, upkeep of common facilities. Their initiatives
helped formation of SHG, setting up of Information/ Grievance Redress Centres and
networking with the local CBOs/NGOs.
6.2 Identification and Verification of Affected Persons and Community Properties
(CPRs)
6.2.1 Training to Survey Staff for Identification and Verification Work by NGO
Training was provided to survey staffs, who have been working for identification and
verification of affected properties/ persons. These training was organized and provided by
the key professional and Experts of different domains. The detail of training, provided to
concerned survey staff, is clarified in the table below:
Table 3: Training to Survey Staff by NGO
Sl.
No.
Name of NGO,
who Organized
the Training
Programme
No of survey
Staff,
attended the
Training
Date of
Training
Programme
Name of Trainers/ Domain
Specialist
1 Study Point
Samiti (SPS)
14 21
st
April 2011 to
18
th
May 2011

1. Mr. Sharad Mishra- Chairman, SPS
2. Arvind Kumar Mishra-Team
Leader-SH-91
3. Mr Rajesh Pratap Singh,
Resettlement Specialist
4. MRS. Vibha Mishra, Social

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Sl.
No.
Name of NGO,
who Organized
the Training
Programme
No of survey
Staff,
attended the
Training
Date of
Training
Programme
Name of Trainers/ Domain
Specialist
Development Specialist
5. Mr N. K. Mishra, Land Acquisition
Expert
6. Ramanuj Verma - LA Expert
7. Mr. Anil Kumar Singh-IEC Expert
on HIV/AIDS
8. Mr. Kripa Shanker Yadav-R&R
Expert.
9. Meena Srivastava-Women & Child
development Specialist
2 CRADLE 6 19
th
to 25
th

August 2011
1. Mr S. K. Shukla, Technical Support
Professional, CRADLE
2. Mr D. K. Asthana, Technical
Support Professional, CRADLE
Source- Different progress report submitted by the NGO
6.2.2 Verification of Affected Households
The NGOs, appointed for RP implementation, successfully working on the assignment as
per TOR. Resettlement Plan Report, prepared at the time of detailed Design of the project
was updated, keeping in mind the impact on population as per final design. At the time of
updating of RP, verification of affected households was done by the NGOs. Accordingly,
the final list of affected households was prepared in the process to update the list of
affected people. It was observed that there was sharp diminution in the number of
affected households from approved RP to final updated list. As per updated list of APs,
which will form the basis of preparation of Micro Plan, the details of affected households
are presented in Table-2.


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Table-4: Comparative chart of No of Affected Household as per Approved RP and
after verification of affected households
S.
No.
Impacts
Category
of APs
Impact In RP
Impact at the time of RP
Implementation Remarks
SH-81 SH- 90 SH-91 SH-81 SH- 90 SH-91
1
Total number
of Affected
Structures/
Properties
TH 1391 722 4415 1546
Not
assessed
Not
assessed
Impact on
Titleholders
couldnt be
ascertained due to
delay in land
acquisition
process, pending in
the office of
District/ Revenue
office.
NTH 672 617 1979 634 146 423
2
Total number
of households
affected
TH 1391 2648 6054 1411
Not
assessed
Not
assessed
NTH 878 728 2436 634 146 423
3
Total Number
of DPs
TH 7734
21549 43967
10168
Not
assessed
Not
assessed
NTH 5413 3200 1213 2477
Source- Approved Resettlement Plan of sub-projects and different progress report submitted by the NGO
6.2.3 Verification of Affected Community Structures (CPRs)
Impact on CPRs is a very critical issue for the point of view of community. The
community feeling is attached with the community properties especially with the religious
structures. It was observed by the monitor that there are different figures on the impact of
CPRs in approved RPs and in the list of verification of the CPRs in the micro plan,
submitted by the NGO. At the implementation stage, the impact on CPRs increased
because of unaccounted at the time of DPR stage.
When enquired about, it was explained by the executing agency, NGO and supervision
consultant that keeping in mind the importance of these CPRs for the community, the
demolition of these CPRs were avoided for all the sub-projects and where it was not
possible to avoid the demolition, the impact was minimized. The details of CPRs
mentioned in approved RP report and actual impact on CPRs at the time of
implementation stage presented in Table-5.
Table-5: Community Structures as per Approved RP and Micro Plan
S.
No
Project
Road
Impact on Community Structures
(CPRs)
Remarks As per
approved
RP
As per
NGO List
Report
As per verified
List of
Supervision
Consultant
1 SH-81 74 319 348
At implementation stage, there is
increase in significant number of
CPRs. It happens due to inclusion
of hand pumps, well and religious
structures, which was unaccounted
at the time of DPR stage.
2 SH-90 11 35 34
3 SH-91 26 204 159
Total 111 558 541
Source- Approved Resettlement Plan of sub-projects, micro plan and different progress report and project completion report,
submitted by the NGO

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It is important to mention here that even during interaction of the R&R cum Social
Development Specialist of Supervision Consultant with community people; it was revealed
that the EA has resolved such issue with proper public consultation and providing
engineering solution by avoiding impact on common property.
6.2.4 Relocation Status of Affected CPRs
At this juncture of implementation the status on shifting, installation, constructions and
reconstruction of CPRs is in progress and at different stages of relocation. On the one
hand, where impact on CPRs are only at identification level for SH-91, the status of
impacted CPRs in SH-81 and SH-90 sub-project is progressed up to finalization of
relocation site for most of the affected CPRs. Out of 348 CPRs, the relocation status of
226 CPRs in SH-81 sub-project, out of 34 CPRs of SH-90 sub-project, the relocation
status of 22 CPRs in SH-90 are attached in Annexure- 5 and the relocation sites of CPRs
in SH-91 are still in progress.
6.3 Translation of RP in Local Language and its Disclosure to the Affected People
Translation of the summary of RP in local language and its disclosure to the affected people
was done by Executing Agency. This task is important because it discloses the entitlement
provision of compensation and assistance to the affected people of different categories
under Resettlement Framework. During field verification and consultation with
stakeholders, it was revealed that the NGO has distributed the translated version of RP to
affected people and other stakeholders at and same was disclosed to affected people at
various identified locations to make them acquainted with the provision of compensation
and assistance to affected people. The dates of disclosure are given in Table- 6.
Table 6: Details of RP Disclosure
S. No.
Resettlement Plan Report for
Project Roads
Date of RP disclosure to the affected
AP's
1 SH-81 15-05-2011
2 SH-90 19-09-2011
3 SH-91 27-05-2011
Source- MPR/QPR Report submitted by SPS & CRADLE
6.4 Counseling (Consultation) with Entitled Persons
During and after disclosure of Resettlement Plan in local language many meetings were
organized by the DGM with consultants, R&R officials and NGO and have successfully
convinced the APs about the importance of the project for their betterment
The concerned NGO organized several meetings with affected families for hearing of any
issues regarding project implementation. In these meetings people were made aware about
Resettlement and compensation issues, redressal of grievances, if any, advantages of the
project and documented their suggestion regarding project.


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Page 15
The interactions and
consultations with other
stakeholders especially the
village headman have
brought in an interesting
dimension for the
consideration of the
project authorities in
terms of minimizing the
further squatting and
encroachment across the
project stretch. Village
headman assured that they
would assist in removing
encroachments and
suggested that notices
should be put along the
highway to prevent further encroachments. The consultations with the officials of district
administration including land revenue conducted under the Chairmanship of District
Magistrate have helped in getting assurance from them in terms of all the cooperation and
support for the implementation of the project.


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Page 16
The consultations were centered around formation of Self Help Groups (SHGs) and
livelihood options exploration as quite a large percentage of APs fall under the category of
labors who primarily work in the agricultural fields during the season and during other
period, most of these either remain unemployed or go to the nearby towns for other works
of unskilled nature. The detail of consultation meeting at different locations of the sub-
projects with the number of participants is briefed in Annexure-7.
6.5 Preparation of Micro Plan and Compensation Schedule
In accordance with the updated RP and after joint verification of affected People, a Micro
Plan was prepared by the NGO. The prepared micro plan was duly verified by the ARO of
concerned PIU and final submission was made by NGO for approval. The Micro plan of
SH-81, SH-90 and SH-91 is approved by Executing Agency. The summary of micro plan,
which has all the details of affected households with compensation and assistance, is
presented in Table-7 and Table-8.
Table-7: The Number of Affected Households as per Micro Plan
Name of
Road
Priority
Number
No. of Affected Family
Squatters Encroachers
Tenants/
Others
No. of APs
added by
Supplementary
Micro Plan
Total
SH -81
Priority-1 158 13 90

261
Priority-2 95 2 39 13 149
Priority-3 49 5 65

119
Priority-4 35 0 83

118
Total 337 20 277 13 647
SH- 90
Priority-1 22 39 0

61
Priority-2 9 48 8

65
Priority-3 20 0 0

20
Total 51 87 8

146
SH -91
Priority-1 32 25 48 105
Priority-2 38 17 61 116
Priority-3 46 11 93 150
Priority-4 16 4 32 52
Total 132 57 234 423
Source- Monthly progress Report (MPR), Micro Plan and Project Completion Report
Similarly, the total R&R budgets for the proposed sub-projects i.e., (SH-81, SH-90 and
SH-91), which included the cost of compensation of structures, assistance and training
support etc. are Rs. 18838839.00, Rs.4020006 and Rs.3594883 respectively and
supplementary Micro Plan of SH-81 is submitted in CPIU Patna of Rs. 219247.00 for
approval. However, the Resettlement budget of SH-81 for Non-Titleholder has been
approved for Rs. 18778188.00 by General Manager, BSRDC-L in month of May 2012 -
June 2012, Resettlement budget of SH-90 for Non-Titleholder has been approved for Rs.
4018620.00 by General Manager, BSRDC-L in month of August 2012 and Resettlement

(Annual Report)
Page 17
budget of SH-91 for Non-Titleholder has been approved for Rs. 3588648.00 by General
Manager, BSRDC-L in month of October 2012. The detailed Resettlement budget for SH-
81, SH-90 and SH-91 sub-project roads are summarized in the Table below:
Table 8: Resettlement Budget as per approved Micro plan under Different
Category
SH
No.
Priority
number
Structure
Compens
at-ion
Shifting
Assistan-
ce
Training
Assistan-
ce
Special
Assistance
to
Vulnerable
APs
Total
Amount
as per
Micro
Plan
Total
Amount
of
Supple
mentary
MP
Approved
net
Amount
as per
Micro
Plan
Remarks
SH-81
Priority-1 7369770 900000 318000 770000 9357770 9313277 Approved
Resettlement Budget is
less from approved
Micro Plan due to
change in number of
APs
Priority-2 4548674 286000 166000 400000 5400674 219247 5394676
Priority-3 2208366 340000 60000 150000 2758366 2758366
Priority-4 832029 406000 24000 60000 1322029 1311869
Total 14958839 1932000 568000 1380000 18838839 219247 18778188
SH-90
Priority-1 910685 220000 96000 380000 1606685 1606075
Approved Resettlement
Budget is less from
approved Micro Plan
due to change in rate
calculation of Jhopari
Priority-2 1004483 170000 60000 470000 1704483 1703982
Priority-3 282838 200000 76000 150000 708838 708563
Total 2198006 590000 232000 1000000 4020006 4018620
SH-91
Priority-1 621003 192000 96000 240000 1149003 1149003 Approved
Resettlement Budget is
less from approved
Micro Plan due to
change in rate
calculation of Jhopari
Priority-2 547545 248000 68000 170000 1033545 1027310
Priority-3 433493 372000 48000 120000 973493 973493
Priority-4 198842 128000 32000 80000 438842 438842
Total 1800883 940000 244000 610000 3594883 3588648
Source- Monthly progress Report (MPR), and Micro Plan
The Micro plan has been prepared for Non-titleholders APs only as the identification and
verification of Titleholders are still in progress.
The Micro Plan for Titleholders will be prepared only after completion of land Acquisition
process and declaration of Award by the Competent Authority.
6.6 The Status of Land Acquisition Process and Declaration of Award to Affected
Families
As it is already explained that Micro Plan of Titleholders are still pending due to delay in
land Acquisition Process. The PIU is liaising with the land acquisition officials for
completion of land acquisition process, which has already been progressed up to
notification section 4/6, notification section 7/17 and notification section 9 stages of
completion. The status on Land Acquisition process is explained in the Annexure-6.
6.7 Status on Preparation and Distribution of Identity Card (ID card)
The Identity Cards of 435 APs for loss of properties has prepared for SH-81 sub-project
and NGO of SH-90 sub-project has prepared Identity Cards of 120 APs and NGO of SH-

(Annual Report)
Page 18
91 sub-project has prepared Identity Cards of 242 APs.
The Identity card elucidates the basic information of each AP and total Compensation/
assistance approved in micro plan. Photograph of AP has taken by NGO. Every AP has
made to stand with a slate board. The slate board had the name of AP, unique ID number,
chainage etc. written on that.
ID card is duly signed by representative of NGO
and representative of BSRDC. The ID cards
were prepared in two copies of each AP, one
copy for distribution to AP and another was kept
with PIU for verification during the
disbursement of assistance. The ID card,
thereafter, is being distributed to APs before disbursement of compensation and
assistance.
In a response to letter of PIU on 26
th
March 2012, the NGOs has initiated the process of
preparation and distribution of ID card as the submitted Micro Plan is already approved
for SH-81, SH-90 and SH-91 respectively.
Table 9: Status of ID Cards of APs
Name
of Road
Priority
Number
No. of ID Card
Remarks
Total no. of
ID Card to be
Prepared
No. of ID
Card
Prepared
No. of ID
Card
Pending
No. of ID
Card
Distributed
SH -81
Priority-1 261 226 35 92
Priority-2 136+13 121 15 55
Priority-3 119 37 82 0
Priority-4 118 51 67 0
Total 647 435 199 147
Distribution of ID
Card is on slow pace
need to be done on
fast Track

(Annual Report)
Page 19
Name
of Road
Priority
Number
No. of ID Card
Remarks
Total no. of
ID Card to be
Prepared
No. of ID
Card
Prepared
No. of ID
Card
Pending
No. of ID
Card
Distributed
SH -90
Priority-1 61 45 16 45
Out of 146 APs 26
APs is Enc. NV. They
are not eligible for the
assistance as per the
Entitle Matrix.
Priority-2 65 55 10 30
Priority-3 20 20 0 0
Total 146 120 26 75
Performance of ID
card preparation and
distribution is
satisfactory
SH -91
Priority-1 105 56 49 0
Priority-2 116 43 73 0
Priority-3 150 105 45 0
Priority-4 52 38 14 0
Total 423 242 181 0
Distribution of ID
Card is on slow pace
need to be done on
fast Track

6.8 Opening of New Bank Account/ Verifying of Old Bank Account
Among the other
issues and activities,
which were the part
of RP
implementation,
opening of new bank
account and
verifying the old
Bank Account of
APs, is an important
task to be carried out
by NGO to facilitate
the compensation
payment to APs. It is
an essential task to
be accomplished
before payment of
compensation and
after approval of
Micro Plan. The
NGO has started the activities after getting approval and in anticipation of submitted
Micro Plan to be approved for SH-81, SH-90 and SH-91. The NGO is following the
necessary procedures for opening of Bank Accounts including completion of the

(Annual Report)
Page 20
documentary requirements for opening of bank accounts. NGO representatives assisted in
opening of new bank account of each entitled person (EPs) for payment of compensation
and assistance.
Moreover, while opening the new bank account it was ensured by the Executing Agency
that the APs, who are having old Bank account and they want to transfer the
compensation amount in their old bank account, need not to open the new Bank account.
The new bank account is being opened to those APs only, who do not have any bank
account by their name in any bank.
The road wise details of APs with Bank Account are drawn in the Table-10:
Table-10: Effective Number of APs with a Bank Account
SH-No
Name of Bank/
Post Office
No of Account
need to be
Opened
Verified Old
Account
New
Bank
Account
Total
No. of
Account
Achievement
Percentage
SH-81 Nationalized Bank 634+13 272 219 491 75.89%
SH-90
Nationalized Bank
(PNB, SBI, Gramin
Bank etc.)
146
25 98 123
91.8%
Post Office 1 10 11
SH-91 Nationalized Bank 423 253 85 338 79.91%
Source- NGOs Information sample verification by Supervision Consultant
6.9 Distribution of Compensation and Assistance
Distribution of compensation & assistance is under progress of SH-81. Out of 647 APs of
non-titleholder category, compensation of 147 APs in different stages have been paid
through cheque amounting to Rs. 46,37,695/-. The process for distribution of cheques to
other APs is still in progress.
Table-11: Status of distribution of Compensation and Assistance
SH-No
No of NTHs Aps,
entitled for
Compensation
Compensati
on Amount
Approved
No of APs
Paid
Amount Paid
as
Compensation
Achievement
Percentage
SH-81 634 18778188 147 4637695 24.70%
SH-90 146 4018620 0 0 0.00%
SH-91 423 3594883 0 0 0.00%

This activity has not been started yet in SH-90 and SH-91 sub-project. Acting upon the
entire development, a team of NGO and Executing Agency has visit the designated
location for distributing the Cheques to all the eligible APs.

(Annual Report)
Page 21
After close consultation with local
leader, a time table and locations of
convenience need to be finalized by
the NGO and Executing Agency for
delivering the Cheque to the APs after
taking the signature on payment
register.

6.10 Training Programme for
Income Restoration
Baseline Socio-economic survey of the
APs has been completed as per
approved Micro Plans of SH-81,
SH 90 and SH-91 sub-project.
Identification of willingness of training
trade, trainer, scope of business
opportunities are in progress. Convergence & dovetailing with line department central &
state government schemes like, thrift & credit societies (SHGs) of horticulture & dairy
federation, SGSY, SIDBI and MNREGA etc. are in progress.
Baseline & Socio-economic survey of affected persons has already completed by the
NGO. During public consultation & disbursement of compensation, NGO is identifying
the willingness of training trade. Training program will be organized by NGO with the
help of all the concerned PIU at different locations of project area for income restoration
of eligible affected persons. Training schedule will be prepared with the help of village
head and representative of APs as per their convenience.
Before starting of the training programme each entitled AP will be provided with training
toolkit that contained one bag, Pen, Pad, Training book and Training material to start the
income earning/ enhancing pursuits. Each AP who will attend the training program will be
given Training certificate also.
However, the NGO have been instructed by the PIU to start identifying the training
requirement of the people as per their interest, skill and ability. After and during
disbursement of compensation NGO will start priority wise training programme.
6.11 Appraisal of Other R & R Issues
An interaction with officials of BSRDC-L and other stakeholders and site visit was done
by the Social Development Specialist in the month of April-May 2012, July and
September-October 2012 to substantiate the status of RP implementation executed by the
executing agency with the help of NGO. During the field verification, the monitoring

(Annual Report)
Page 22
team also had interaction with the community people and asked their view on the handling
of Resettlement issues by the NGO.
However, during Group Discussion (FGD) and verification of affected persons and Micro
Plan on sample basis Social Development Specialist reviewed the progress of RP
implementation being executed by the NGO. These are related to appraisal of R & R
issues, which is delineated in the subsequent para:
6.11.1 HIV/AIDS Awareness Prevention Campaigns
In order to make the people aware about the fatal highway diseases, the NGO with the
help of Contractors has been advised
to initiate HIV/AIDS Awareness
campaign by conducting HIV/AIDS
awareness Camps at different
Locations on sub-project roads.
In addition, the NGO has initiated
individual interviews, personal
contacts, and group discussion at
possible hot spots
like hotel/ dhaba owners, the potential
HIV/AIDS carrier- truckers and their
helpers and assistant, pedestrians, local
community people etc. for generating
awareness among them to prevent the
incidence of fatal diseases.
Objectives of the Awareness
Campaign on HIV/AIDs are:
To raise awareness and improve knowledge and understanding amongst the general
population about STIs/HIV/AIDS.
To make people aware of services of the public health system for the management of
STIs/HIV/AIDS.
To remove the myths and misconceptions about STIs/HIV/AIDS.
To mobilize all sectors of society to integrate messages and programmes on
HIV/AIDS into their existing activities.
To create a supportive environment for PLHA.
To increase the level of awareness among women and girls to protect themselves
against STIs and HIV.

(Annual Report)
Page 23
To motivate vulnerable groups of youth, slum dwellers, and so forth about practicing
safe sex.
However, the NGOs have not initiated the activities on organizing awareness campaign
and workshop on HIV/AIDS at Camps and at different Location with the help of
Contractors. While they have started individual interviews, personal contacts, and group
discussion at possible hot spots like hotel/ dhaba owners, the potential HIV/AIDS
carrier- truckers and their helpers and assistant, pedestrians, local community people etc.
for generating awareness among them to prevent the incidence of fatal diseases. The
village wise details are presented in the Annexure-8.
6.11.2 Compliance of Labour Laws, Prohibition of Child Labour and Gender Issues
NGO is continuously assisting; the Engineers (Supervision Consultants) for ensuring the
Contractors are abiding by the
various provisions of the applicable
laws, concerning the worker's safety,
health and hygiene; women's issues
and the child labour issues.
According to laws, there were
specifications regarding the
facilities/ requirements at the
construction camp/site, including
basic health care facilities, Mother
and Child Welfare units and
facilities for vaccinations, day crche
facilities, etc. It is being monitored
by the Social Development
Specialist of Supervision Consultant
with the help of Resident engineers
and or representative of the
Contractors, to ensure the compliance of Labour Laws and prohibition of Child Labour in
a satisfactory manner and in compliance with Contract agreement.
No gender disparity was identified by the Monitoring Team during field investigation.
6.11.3 Grievance Redressal
It would be pertinent here to refer the Asian Development Banks policy, which requires
proper mechanisms for resolution of disputes that may arise from any aspect of the
compensation and development process. The mechanisms should be affordable and
accessible, and third parties independent of the implementers should be available at the
appropriate point in the process. The grievance procedure need to be simple, administered
in the first instance at the local level to facilitate access, flexibility and open to various
proofs taking into account the need for speedy, just and fair resolution of their grievances.
In the course of RP implementation for this project, the Executing Agency facilitated with
the help of NGO for the constitution of Grievances Redressal Committee (GRC) at
district level for all the sub-project roads. The status of constitution of GRC at sub-project
The team visiting the Contractors work
place/Camp to oversee the others R & R Issues

(Annual Report)
Page 24
level is summarized in the table below:
Table-13: The Status of Constitution of GRC at Sub-Project Level
Sub-
Project
Road
Districts for
Constitution
of GRC
Initiative taken By PIU for
Constitution of GRC
Status of Constitution
of GRC
Remarks
SH-81 Bhojpur
A letter, written by Mr R. P
Singh, DGM (Tech), CPIU,
Patna to DM Bhojpur for
Constitution of GRC ( Refer-
Letter No. CPIU-4/2011
(Part-1)-426 (we), dated 25
th

November 2011
District Magistrate
Bhojpur has
nominated Additional
Collector as Chairman
of the Committee.
Constituted
Rohtas
Singh, DGM (Tech), CPIU,
Patna to DM Rohtas for
Constitution of GRC ( Refer-
Letter No. CPIU-4/2011
(Part-1)-498 (we), dated 29
th

December 2011
District Magistrate
Rohtas has nominated
Additional Collector as
Chairman of the
Committee.
Constituted
SH-90 Gopalganj
Singh, DGM (Tech), PIU,
Hajipur to DM Gopalganj/
Chapra for Constitution of
GRC (Refer- Letter No. 807
(we), dated 12
th
October 2011
District Magistrate of
Gopalganj has
nominated Additional
Collector as Chairman
of the GRC
Constituted

Chapra
(Saaran)
Singh, DGM (Tech), PIU,
Hajipur to DM Gopalganj/
Chapra for Constitution of
GRC (Refer- Letter No. 807
(we), dated 12
th
October 2011
District Magistrate of
Chapra has nominated
Chairman of the GRC
(Ref.- letter No-2979/
C. Chapra, dated 16
th

November 2011).
Constituted
SH-91 Supaul
A letter, written by Mr P. S.
Kokil, DGM (Tech), PIU,
Araria to DM Supaul/
Madhepura for Constitution
of GRC (Refer- Letter No.
PIU/SH-91/54 (we), dated
7
th
April 2012
District Magistrate
Supaul has nominated
a Chairman of GRC. Constituted
Madhepura
A letter, written by Mr P. S.
Kokil, DGM (Tech), PIU,
Araria to DM Sapaul/
Madhepura for Constitution
of GRC (Refer- Letter No.
PIU/SH-91/42 (we), dated
5
th
December 2011
District Magistrate
Madhepura has
nominated as a
Chairman of GRC to
Mr. Ajay Kumar,
Additional Collector.
Constituted


(Annual Report)
Page 25
Moreover, no serious matters of grievances are reported from the affected people. Even
during the field visit of External Monitor no grievances were received from any of the
affected people. When asked most of the people told that they are not having any serious
grievances against the project and compensation payment, while few grievances demure in
nature are settled by NGO and Executing Agency in the beginning itself.
6.12 Assessment of Executing/ Implementing Agency
In the first instance it appears that EA is trying hard to implement ADB's R & R policy in
conjunction with Bihar Land Acquisition Resettlement and Rehabilitation Policy (2007),
local revenue rules etc. EA had gone through actual house survey and individual
consultation with the affected persons and other stakeholders to avoid dispute over
implementation of Resettlement Plan during project implementation stage. It is also being
tried by the EA to extent possible, minimize or avoid the impact on APs & Common
property resources (CPRs) at the time of execution of project implementation to facilitate
the smooth implementation of the project. EA is also working for timely payment of
compensation to affected persons by disbursing resettlement amount. EA is taking all the
relevant steps to execute RP implementation with the help of supervision consultant, the
Contractor and the NGO.
6.12.1 Training Arrangement for BSRDC staff for Resettlement Plan Implementation
For effective implementation of R & R policy, training of staff is very important activities,
which need to be planned and implemented by the Executing Agency. It has been
communicated by the Executing Agency (BSRDC-L) that they have arranged several
training Programme for their staff, who are involved in work for resettlement activities in
project implementation. The ADB has also arranged several training programme for
capacity building of BSRDC-L staff for proper implementation of Environment and Social
safeguards issues. These training programmes were arranged at various levels as per the
need including at Institute of higher learning, with R & R Experts and from in house
Experts. The detail of some of training programmes is delineated in the table below:
Table-14: The Detail of Training Programmes Conducted for BSRDC Staff
Sl.
No.
Main Issue of Training
Training
Agency/ Trainer
Date and Place of
Training
No of
Participants
1 Gender Issue ADB
30-31 August 2012,
New Delhi
4
2
EIA and Environmental
Clearance of Highways/ roads
project
CRRI, New
Delhi
20-22 December
2011, New Delhi
2

6.12.2 Problems Encountered and Resolved
There was no major dispute and grievances, received from the affected persons, however,
any grievances and doubts of the APs was redressed by the Executing Agency with the
consultation of local community/ authorities, and through awareness campaign etc.
however, there is need to work on fast track on other activities of RP implementation
apart from Micro-plan and ID card preparation, which has no direct relation with approval
of Micro Plan. Such activities are related with:

(Annual Report)
Page 26
HIV/Awareness programme/ Workshop,
Identification of training Need and Training programme for NTHs,
Information on Labour on Construction site, etc.
Speed up of Land Acquisition process
Moreover, no major problem has been noticed / observed by the External Monitoring
team during field verification to incorporate in the report.
7.0 RECOMMENDATIONS FOR PROPER AND TIMLY IMPLEMENTATION
OF RP
As indicated above a system of random assessment was followed to permits qualitative
reporting on performance and effectiveness in the resettlement, compensation, and
livelihood restoration on the participation of community and concerned authorities, and
on the overall performance of grievance/ complaints resolution etc.
Up to this stage the RP is being implemented as per provision of Approved RP report and
is complied with the applicable State laws, National laws, and ADB's Involuntary
Resettlement policy (1995). However certain steps need to be taken by BSRDC for its
smooth and timely implementation of RP.
7.1 Synchronization in NGO and Contractors Mobilization
The best practice for smooth and timely implementation of RP is to complete its major
portion of execution on or before commencement of actual construction work or
mobilization of Contractors. However, for these sub-projects, it seems that execution of
many activities is delayed, such as opening of bank account, relocation plan of CPRs,
Training Programme for Income Restoration, disbursement of compensation payment etc.
which hampers the timely implementation of Resettlement Plan. It would be pertinent to
mention here that even when the contractor is mobilized and the compensation payment
is still pending.
7.2 Interaction between NGO and Social Development Specialists of Supervision
Consultant
As per TOR, the implementation of RP is responsibility of NGO, who has been hired for
the specific Job. In addition to the implementation work, the NGO also need to comply
with reporting requirements of ADB, mentioned in the TOR, which can form the basis of
preparation of several documents for ADB appraisal.
Besides, the Social Development Specialists of Supervision Consultant also helps the
Executing Agency in RP implementation work.
It is a good practice that all the stakeholders, i.e., PIU, NGO and Social Development
Specialists of Supervision Consultant, involved in RP implementation are having direct
interaction among them. The executing agency, the Social Development Specialists of
Supervision Consultant, the Contractors and the NGO are working in close coordination
with each other, minimizing any hurdle in RP implementation and resolving other R & R
issues.

(Annual Report)
Page 27
7.3 Proper Documentation of Bank Account Opening Activities
The main issues and activities, which is the part of RP implementation, opening of new
Bank account and verifying the old Bank Account of APs to receive the compensation
payment. Though, the NGO is still in the process of providing the documentary evidences
for opening of Bank Accounts. In future, the Executing Agency should ensure that, the
NGO should submit the details of Bank Accounts of all APs with every detail at the
earliest so that compensation payment of affected population could be streamlined and
paid on fast track.
7.4 Training Programme for Income Restoration
There is a provision of assistance for income restoration of affected people (APs) and a
budgetary provision has made for Rs. 4000.00/APs by the Executing Agency as per
entitlement.
It is suggested, the training amount, meant for eligible APs, should be paid to those APs,
for income restoration, even if they were not willing to join the training programme as it
was under their entitlement and it should be paid to them.
7.5 Preparation of Time table and Fixation of Location for compensation Payment
After close consultation with local leader, a time table and locations of convenience need
to be finalized by the NGO and Executing Agency for delivering the Cheque to the APs
after taking the signature on payment register. A detailed time table can be prepared and
finalized in close consultation with panchayat leader and affected people representative as
per convenience of APs.
7.6 Special Assistance to Vulnerable APs
Hardly any special arrangements were made by the NGO for those vulnerable people, who
by any reason are not able to come or arrange their own transportation to come to the set
locations for opening of Bank Account and receiving cheques. As per ADB safeguards
policy, the vulnerable people need be given special assistance in receiving their
compensation payment.
The following measures are suggested herewith to be taken by the Executing Agency and
the NGO for vulnerable persons:
Vulnerable persons should be given special consideration on reaching the Centres/
Bank for opening the Bank Account and receiving the Cheques;
Transport facilities should be provided to those who wanted to reach the Centres for
receiving the cheques and were having no transportation facilities;
For those who are not able to reach the meeting Centre, the representative of NGO/
Executing Agency should visit the AP to his residence, to help them their deserving
compensations.

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BIHAR STATE HIGHWAYS PROJECT (BSHP-II) PROJECT

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