1

QUESTIONNAIRE
The Effect of Safety Mission Statement, Organization
Identification and Organizational Culture toward
Safety Culture.

NAME : KHAIRUL BADLI YUSOF
UITM ID: 2009974139
PROGRAMME: BM226 (INTERNATIONAL BUSINESS)

I am a MARA UNIVERSITY TECHNOLOGY (UiTM) student who is completing a research for
Bachelor Degree Program. I really hope that everyone can spend a time to answer all my
questionnaires. Your cooperation and willingness are really appreciated.
All information are confidential and will be used for research purposed only.
SECTION A
Please tick (/) at one chosen box only
1. What is your gender
Male ( ) Female ( )

2. Age
20-30 ( ) 31-40 ( ) 41-50 ( ) 51-60 ( ) 60 and above ( )

3. Staff Position
Pilot ( ) FO ( ) Cabin Crew ( ) Engineer ( ) Ground Support ( )

General/office Support ( ) Management ( ) Others ( )

4. Years of experience in airline industry
0-5 ( ) 6-10 ( ) 11-15 ( ) 16-20 ( ) 21 and more ( )






2


SECTION B
Instruction : Based on the statement below, please tick (/) at the scale given:
1. Absolutely Disagree (AD)
2. Disagree Very Much (DM)
3. Somewhat Disagree(SD)
4. Somewhat Agree (SA)
5. Agree Very Much (AM)
6. Absolutely Agree (AA)


B.1: SAFETY MISSION STATEMENT






NO STATEMENT
AD DM SD SA AM AA
1 The company makes efforts to support safe and dependable transport

1

2 3 4 5 6
2 The company provides safe working and operational environments to ensure
employees and customers safety
1

2 3 4 5 6
3 Safety is the core value of management in my company

1

2 3 4 5 6
4 The company will perform and implement its social responsibility

1

2 3 4 5 6
5 The company makes efforts to reduce and improve its environmental pollution
caused by its operations
1

2 3 4 5 6
6 The company provides excellent benefits and services to its employees

1

2 3 4 5 6
7 The company provides excellent opportunities for re-education and re-training

1

2 3 4 5 6
8 Employees are important assets of the company

1

2 3 4 5 6

3



B2: ORGANIZATIONAL IDENTIFICATION

B 3: ORGANIZATIONAL CULTURE
NO STATEMENT

AD DM SD SA AM AA
1 I feel a reasonable benefit and reward in my company

1

2 3 4 5 6
2 The company provides safe working and operational environments to ensure
employees and customers safety
1

2 3 4 5 6
3 I feel a complete human resource management system in my company

1

2 3 4 5 6
4 I feel my company can equitably discuss various matters

1

2 3 4 5 6
5 I feel insulted when someone criticizes my company

1

2 3 4 5 6
6 I am very interested in how others think about my company

1

2 3 4 5 6
7 It is an honor to work in my company

1

2 3 4 5 6
8 I will not consider moving to another company at present

1

2 3 4 5 6
NO STATEMENT

AD DM SD SA AM AA
1 The company has a clear leadership style

1

2 3 4 5 6
2 The leadership style is supported and identified by employees

1

2 3 4 5 6
3 The company provides unobstructed two-way communication

1

2 3 4 5 6
4 The company asks employees to hold high levels of ethics

1

2 3 4 5 6
5 The company encourages employees to participate in all affairs

1

2 3 4 5 6
6 The company has integral supervisory and managerial ability

1

2 3 4 5 6

4


B 4: SAFETY CULTURE









-END OF QUESTIONNAIRE THANK YOU-
NO STATEMENT

AD DM SD SA AM AA
1 The company is able to support enough resources to deal with issues of safety 1

2 3 4 5 6
2 The company has effective rules and regulations to deal with a crisis 1

2 3 4 5 6
3 The company is able to improve the level of safety continuously 1

2 3 4 5 6
4 Concept and attitude related to safety can be applied to my daily duties 1

2 3 4 5 6
5 I always keep my concerns about safety issues and relay them to someone else 1

2 3 4 5 6
6 I already have adequate knowledge of safety performance 1

2 3 4 5 6
7 I can maintain my ethic to implement flying duties

1

2 3 4 5 6