The abstract of this essay is about launching of Australian Beverage Company
Two Dogs in Japan. Some of the issues are discussed that Two Dogs faced while entering in Japanese market such as difference in cultural norms, strict administrative and economic situation, recession in Japan and other difficulties the Australian firm faced in Japan related to product packaging and pricing strategies. On the other hand it has also discussed in the essay that what are the potential problems Two Dogs may face if it enters in Vietnams market. PEST analysis has been used as a tool to analyze Vietnamese market situation. Issue 1 - Cultural Difference: While entering into Japan's Market, some big challenges for Australian Two Dogs were: unknown culture, different social behavior, lifestyle and choices of beverages in Japanese market. In order to understand Japanese cultural norms TDI conducted market researches for one and half years. Previously TDI successfully launched in UK and USA, both were modern English Speaking countries with similar cultures as Australia. To overcome the hurdles of cultural differences TDI decided to have joint venture with renowned local firm Kirin- Seagram. Another important factor was different social behavior. Japan is a collectivist society where people are used to enjoy foods and beverages with families. While TDIs previous markets were individualist societies where consumers usually enjoy their drinks in bars. It led Two Dogs to enhance their distribution gradually from bars to major convenience stores to let Japanese people enjoy their beverage at home. TDI's "Black Currant Brew" did not get recognition because Japanese were not familiar with the word "Black Currant" so TDI had to replace it to "Cassis Brew".
Issue 2 - Economic Situation: The prolonged state of recession in Japan for the last couple of years was also a considerable problem for TDI to enter in the Japanese Market where the demand for private sector was already getting down. In the light of such uncertain economic situation Two Dog could have faced survival problems to launch the foreign luxury product in Japan. Though per capita income of Japanese consumers was very high, the stagnant economy led to fundamental changes in business structures in Japan. Considering the survival problems of existing Japanese business at that time it was a challenge for Two Dogs to be launched in Japan. Issue 3 - Political and Legal Environment: In spite of high level political stability, Japanese Government had direct involvement in the operations of private sector. The tight supervision of regulatory authorities might be a hurdle for Two Dogs in Japan. However deregulation trend was in favor of foreign exporters e.g. the customs duty abolished on alcoholic beverages in 2002, the Japanese strict administrative guidelines were not good signs for a company like Two Dogs. Issue 4 - Product and Packaging After conducting surveys, TDI reached to the conclusion that Japanese consumers liked the taste and unique concept of naturally fermented lemon brew, Two Dogs had to launch other flavors specifically for the requirements of Japanese market such as Black Currant and Lychee Brew to satisfy the particular taste of Japanese consumers. The conventional green colored glass bottle had to be replaced with clear glass bottle because Japanese thought clear glass bottle was easy to recycle. Another big problem was cap shape of Two Dogs bottle in Japan. When TDI extended to convenience stores they needed to change their traditional crown- seal cap because that required a bottle opener, then TDI replaced that with ring- pull cap, In short time it was observed that Japanese consumers were not familiar with ring-pull cap and were facing difficulty to open, finally the product was changed to "screw cap" as found on soft drinks. Recommendations: The emerging market of fruit beverage in Japan shows the suitability for the launch of Two Dogs other flavor products such as Orange, Apple and Raspberry brew. Keeping in mind the Japanese fluctuating consumer preferences TDI needs to emphasis on innovation to overcome the threat of substitutes. TDI may conduct research to localize its products and to make its products more familiar to the Japanese consumers. Names of fruits may replace with local terms as they did in black currant case. Considering economic recession and decreasing consumer purchasing power in Japan Two Dogs should work on producing some cheaper products besides existing luxury products. Entrance in Vietnam If Two Dogs enters into Vietnams market, it may face following political, economic, social and technological barriers: Political: Being a single party communist state, Vietnam is likely to be higher government control and less autonomy. Two Dogs may face problems if they will be unable to make good relationships with local government. It has commonly observed that third world countries have massive corruption issues, same problem Two Dogs may face in Vietnam in the shape of Bureaucratic difficulties especially in customs and documentation. Advertisement of alcohol is prohibited in Vietnam. Local companies usually use different ways such as sending promotional staff to public places etc. This is another barrier for Two Dogs who loves to cover masses through ATL activities. Economic: Vietnam is a developing economy and widely considered as a poor nation, it is almost impossible for Two Dogs to apply the same strategy of high cost premium product in Vietnam as Japan. Vietnam has been fluctuating in lower ranks of the mostly un-free economy for two decades. Weak judiciary, political influence in band corruption would be major issues Two Dogs have to face while entering in Vietnam. Though alcohol beverage is one of the fastest growing industries in Vietnam, per capita income is $1755 per year which is much lower than previous markets of Two Dogs e.g. Australia $67,036, UK $38,514 & Japan $46,720 (World Bank 2012) Social: In spite of the fact that alcohol is widely consumed in Vietnam, the majority of consumers belong to low income group and residence of countryside. While entering in Vietnam Two Dogs has to face tough price competition from local Vodka, Rum and Liquor manufacturers. Just a small minority of higher income-people in bigger cities is users of imported alcohol in Vietnam. Two Dogs being a premium quality and high price product may have to struggle to grab this minority as well as for creating demand for the remaining market. In the other hand drinking alcohol is primarily a male activity. The population of Vietnam is over 7 million contains up to 50% of female. Its another issue for a company like Two Dogs for entrance in Vietnam where market segments are not favorable.
Technological: Vietnam's infrastructure capacity does not meets international standards, cost of logistics are almost double as compare to developed countries. high piracy rate is also a barrier for Two Dogs as the situation of intellectual property protection is pathetic in Vietnam, keeping in mind the successful launch of TDI in Japan after R&D of one and half years, it could be assumed that research and development would be nothing but waste of resources when there is no protection for intellectual property. Conclusion: It has been observed that Two Dogs which was a known and reputable brand of Australia and successfully grabbed UK and USA market, experienced couple of challenges at the time of entrance in Japan. Japan, being a Southeast Asian country had various differences from Two Dogs previous markets. Two Dogs had to spend eighteen months for research and development to get familiar with Japanese market trends, their culture and social behaviors. Despite acceptance of the lemon brew idea, TDI faced unacceptability for its product size and packaging. Two Dogs was compelled to make various changes in their product size, name of one of the products and packaging styles. Another important factor was the economic recession in Japan. TDI has successfully created brand recognition for its premium quality brews. But there is a need of launching some economical products as well to prepare for the time when luxury products would wipe-out from market due to upcoming threat of high recession. As far as Vietnam's market is concerned PEST analysis has been conducted in the essay to discuss the potential political, economic, social and technological issues Two Dogs may face while entering in Vietnam.
Definition: "Combination of Internal and External Issues That Can Have An Effect On An Organization's Approach To Developing and Achieving Its Objectives"