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SIMINE
CIS
Services
Maintenance and modernization for maximum availability
Its clear that in todays mining business, costs have to be calculated down to the last
cent. Lets talk instead about how to make the operation of your machines and plant
even more reliable and efficient and how we can help you do so.
You expect
Maximum plant availability
Increased productivity through reduced
downtimes and maintenance times
Reliable machine performance over the
entire life cycle
Fast, expert fault elimination
Minimum disruption of operations due
to maintenance work
2
The challenge:
Reliable operation and maximum
protection against equipment failure
Minimizing risks and saving costs:
maintenance as a success factor
Maintenance of your machines and sys-
tems is quite a sizable cost factor. On
the other hand, costs incurred due to
unscheduled downtimes can significantly
reduce the profitability of the entire
company. It is essential to minimize risks
while keeping expenditures as low as
possible.
Theres more to it than that, though.
Even equipment that functions perfectly
today has to keep pace with the ongoing
development of technology. Without con-
tinuous modernization measures, even
the most advanced machines will eventu-
ally fall behind competitors in terms of
performance.
A key to success is therefore a mainte-
nance strategy optimally matched to
your company and to your processes. An
optimum strategy not only comprises
emergency plans for the shutdown of
individual machines, but ideally it also
covers the life cycle of the entire plant,
with everything from rapid provision of
the necessary maintenance and operat-
ing materials right up to comprehensive
life-cycle management.
3
Our solution:
The right service for every requirement
In line with our Completely Integrated
Solutions philosophy, SIMINE
CIS
Services
support you with numerous technical ser-
vices in every phase of operation, exactly
in line with your requirements. We have
a solution to fit every need, regardless
of whether you simply need an efficient
spare parts service or wish to develop
your plants full potential, or you want to
outsource responsibility for maintenance
completely.
Our employees have comprehensive tech-
nical expertise and many years of experi-
ence in your industry. We have long been
familiar with the high standards required
by the mining industry and therefore
keep an eye on cost-efficiency as well as
mere plant availability. With our services
you not only remain technically up-to-
date, but we provide ongoing assistance
with your problems and help in achieving
your targets.
SIMINE
CIS
Services
Rely on industry-specific standards and
profit from all-important advantages:
As a globally operating service provider
we support the mining industry with a
unique combination of industry-specific
experience and mechanical and electrical
engineering know-how. Together with a
wide portfolio of customizable solutions,
this enables us to guarantee optimum
operation of our customers plants and
equipment with certainty, even under dif-
ficult conditions.
4
We offer a number of services to support the development
and implementation of your business objectives.
Good reasons for
SIMINE
CIS
Services
Optimum availability and efficiency of
your machines and systems
Full utilization of the technical poten-
tial of your machines without capital-
intensive investments
Reduced costs for downtimes and other
non-productive times
Fast, reliable solution of problems
Reduced maintenance costs and less
capital tied up
Improved plannability of budgets and
better cost transparency
Cost-optimized availability of spare
parts, measuring devices and tools
Completely matched solutions provide
security for a modernization strategy
for lasting technical reliability
The functionality of your plant and
equipment can be increased signifi-
cantly through the use of modern auto-
mation and visualization systems
5
Global expertise
the basis for SIMINE
CIS
service competence
Siemens is represented globally at
250 locations in over 190 countries.
More than 40 of these locations offer
our Mining Services and can assist
you with all service, maintenance and
modernization assignments.
Which service for what requirement?
Wed be glad to advise you on designing
your own individual service package. The
following pages provide you with an initial
rough guide to available services.
If you already have an efficient mainte-
nance team, consider maintenance func-
tions as core corporate processes, and only
need the support of specialists in specific
cases, then SIMINE
CIS
Operational Support
is the solution of choice.
Alternatively, if youre looking to develop
latent improvement potential and are
seeking an expert partner for outsourcing
your maintenance and secondary pro-
cesses, then you should talk to us about
SIMINE
CIS
Maintenance Services
6
SIMINE
CIS
our services for your plant
Operational support ........... 89
Service contracts
Spare parts and components
Consulting and engineering
Training
Maintenance .................... 1011
Maintenance packages
Maintenance contracts
Tailored services
Service contracts
Operational support
Consulting and
engineering
Training
Migration
packages
Spare parts and
components
Benefit from the many years of experience of our 3,200 specialists dedicated to metals and mining services.
Maintenance contracts
Modernization
packages
Maintenance packages
Plant modernization
and optimization
Maintenance
SIMINE
CIS
Services portfolio at a glance
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Operational support
With SIMINE
CIS
Services, we provide optimum support for you and
your maintenance team for all maintenance work. You can make
use of various services that can be individually combined to meet
your requirements on request or under a customer-specific service
agreement.
Service contracts
In case of technical faults in your plant
and equipment, your maintenance team
is required to solve the problem as quick-
ly as possible.
Take advantage of our service agree-
ments to avoid or minimize downtime
costs. Our service technicians and en-
gineers have practical experience com-
bined with in-depth technical expertise
in automation and drive technology,
measurement and control technology,
process and production control systems
and energy technology. They ensure
that faults in your electrical systems are
cleared quickly and reliably on site. Rapid
reaction capability is guaranteed by a
24/7 service hotline for our contractual
partners. It allows us to respond extreme-
ly effectively and to give you priority
support. Individualized agreements relat-
ing to technical specifications, response
and arrival times ensure that problems
are resolved quickly and directly. The
core element of our service agreements,
however, is the development of effective
maintenance programs and implementa-
tion of preventive maintenance measures
jointly with our customers to provide reli-
able protection against faults and equip-
ment failures.
Optionally we offer a number of variants
for the remote monitoring of your sys-
tems and equipment, such as teleservice
for electrotechnical components. In this
way, technical problems can be identi-
fied and corrected even faster, and faults
avoided from the outset.
Our services comprise specifically:
Development of the maintenance
strategy
Predictive/preventive maintenance
Major overhaul
On-call service and corrective
maintenance
Maintenance operation assistance
Optimization of maintenance
Monitoring of spare parts
Updating of Web-based equipment
documentation
Assistance with software updates/
upgrades
Your benefits:
Greater plant availability
Short reaction times
Support by experts as required
Updated system documentation
Fault and process tracking
Service
level
1
Location: Regional
Service technician
Basic systems
Escalation
Customer
Regional
Metals & Mining Service
and Support Centers
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Maintenance at the worlds fifth largest copper mine
In the Los Pelambres copper mine in Chile a conveyor system about 13 kilometers (8 miles)
long with eight 2.5-MW motors links an ore crushing plant with a treatment plant. The con-
veyor belts transport up to 8,700 metric tons of ore every hour at a speed of six meters per
second. The contract for the complete maintenance of the entire conveyor system including
maintenance planning and spare parts management was awarded to Siemens in 1999. After
successful cooperation, this contract was extended at the customers wish.
An optical fiber network (OTN) connects all parts of the plant, and sensors detect important
parameters indicating the state of all components. As a result, we are able at any time to
monitor the conveyor system and its peripheral equipment outside the mine as well, and to
identify potential malfunctions in advance and/or rectify them directly online in some cases.
Customer: Los Pelambres copper mine, Chile
Plant type: 13-km conveyor system, ore crushing plant, ore treatment plant
Our solution: Maintenance of the entire conveyor system including remote maintenance
via optical fiber network
The result: Increased plant availability and productivity enabled operating costs to be
reduced significantly.
Success
story
17
Completely Integrated Solutions with SIMINE
CIS
Integrated offerings for increased plant performance
Higher availability
Measurable process improvement
Greater productivity
Integrated information technology
Reduced life-cycle costs
Maximum protection of your investment
End-to-end process optimization
We create the foundation for optimized
processes with our engineering services
and with leading automation, drive and
energy supply products for all steps in
the process from extraction to material
logistics to final processing.
At their core, these products are built on
proven Siemens standards. We use this
basis to set the benchmarks for efficiency
and ergonomics through continual inno-
vation and new technologies. Examples
range from the worlds first gearless drag-
line (SIMINE
CIS
DRAG) and our ring motors
for processing plants (SIMINE
CIS
MILL) to
completely new processes for pelletizing
plants (SIMINE
CIS
Pellet).
Further solutions round out our portfolio
for everything from water and sewage
needs to power supply and other infra-
structure projects, including all aspects
of security for your mine.
Efficient process control
Competitive processes also hinge on the
quality of information processing. Data
from various process steps must be con-
densed and compared against planning
data to ensure an optimal process flow.
Siemens solutions in the areas of IT and
MES (Manufacturing Execution Systems)
lead the field for the mining industry,
providing full transparency from the pro-
cess to the planning and management
level. Patented solutions produce system-
atic quality assurance, efficient logistics,
flexible production and schedule plan-
ning, as well as end-to-end tracking and
tracing from extraction to the processed
material and back such as SIMINE
CIS
MAQ
for creating the optimal quality mix.
Maximized life-cycle return
Siemens services help your mine achieve
high profitability throughout its entire life
cycle. We start in the planning, approval
and financing phases, setting the course
for a rapid, on-time start-up of operations.
Efficient service measures and a reliable
supply chain for spare parts ensure high
availability of your equipment during
active operation.
Last but not least, we ensure timely mod-
ernization so that your mine remains
competitive while complying with strict
environmental regulations. Every product
in the SIMINE
CIS
portfolio is equipped for
a smooth hardware and software migra-
tion so you benefit from current inno-
vations while protecting the value of your
investment.
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19
Perfect integration of every aspect
There are three primary aspects to increas-
ing productivity and minimizing costs in the
mining industry: raising the potential in each
individual process step, optimizing the entire
process chain to fully exploit synergies, and
ensuring competitive performance through-
out the entire life cycle.
Our Completely Integrated Solutions cover
all these aspects. The name SIMINE
CIS
stands
for a coordinated spectrum of products, ser-
vices and expertise. From engineering to
the implementation of leading electrical tech-
nology, from IT solutions for optimized pro-
cess control to equipment modernization
SIMINE
CIS
is your single source for optimizing
production and logistics processes.
www.siemens.com/mining
For further information contact:
Siemens AG
Industry Sector
Industry Solutions
Mining Technologies
Schuhstr. 60
91052 Erlangen, Germany
Fax: +49 9131 7-22233
E-mail: mining@siemens.com
The information provided in this brochure
contains merely general descriptions or
characteristics of performance which in
actual case of use do not always apply
as described or which may change as
a result of further development of the
products. An obligation to provide the re-
spective characteristics shall only exist if
expressly agreed in the terms of contract.
Order No.: E10001-M5-A16-V1-7600
Printed in Germany
Dispo No.: 21662 K No.: 28400
GB C-MTMI5208M03 WS 04082.
Subject to change without prior notice
Siemens AG 2008.
All rights reserved.
SIMINE,
TRANSIDYN, SIMADYN,
MODULPAC, SIMATIC and COROS
are trademarks of Siemens AG.
CIS = Completely Integrated Solutions