Acknowledgment

In the name of Allah who is the most magnificent and the merciful, he is the one who grant us with
knowledge and courage of doing things that we are not worthy of doing. The compilation of this report
was a daunting task which was eventually made easy with the grace of Allah.

I am grateful to my parents for their non-dwindling support as they stood by me in every hour of
need while making this report. I am deeply honored to be a student of University of Central Punjab
which enabled me to do an internship. I am especially thankful to my in charge Professor Nisar Ahmed
who guided me throughout this internship with his suggestions and guidance.

In the end I am thankful to the co-operative staff of human resource department and
management of SKMCH, especially the manager Muhammad Ali and the officer Mr. Rameez who
enabled me learns from my six week internship. I am thankful for the support which the staff members
extended me as they taught me the basics and the working of the departments. Without their support
this internship would not have been this much interesting.












Executive Summary

SKMCH &RC, which was formerly known as Shaukat Khanum memorial cancer hospital and
research centre is the first mover institution of cancer in Pakistan. SKMCH starts its operation in 1994 as
the first largest cancer equipped hospital according to accepted standards in Pakistan

SKMCH &RC is the first largest hospital in terms of cancer treatment and research centre. Except
of this hospital, there are many other lab centers and funds collection centre. There is work in progress
on two more hospitals in Peshawar and Karachi

SKMCH &RC competes on the basis of its modern equipment, technology, research centre to
treat cancer and effective strategies to run the organization. This prompts its management and doctors
to serve their suffered needy patients diligently. SKMCH &RC follows the modern technology to
maintain data which hospital information system, hired the excellent capable doctors and give them a
friendly environment

SKMCH &RC has the 24 developed departments with the five executive management.. Each
department has head of department who runs the management of department. In human resource
department, they are performing several functions like compensation and benefits, training and
development, continuous education programs, recruitment and selection, training and development,
performance evaluation

In the hospital, employee from the executives to the lower staff and even the patient visitors are
bound to follow the rules and regulation executed by the top management. Democratic leadership,
open communication, disciplined, responsibility are the common moral values indulge in the culture of
organization.

Now after the great success, SKMCH &RC focus on to expand of hospital and improved systems in
organization. This hospital proves as a leading organization by their modern patterns, outstanding
doctors and management. This can be the benchmark for the other hospitals of Pakistan. They can
expand their expertise beyond the treatment of cancer. Motivational leadership leads the motivation
and dedication of employees and doctors to serve the needy patients.