ML18C vAnCCuvL8 SLLl-LMLC?

MLn1 SL8vlCLS U Sul1L 138-8623 C8AnvlLLL S18LL1, vAnCCuvL8, 8C v6 3A2

1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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METRO VANCOUVER SELF EMPLOYMENT SERVICES
AND
CUSTOMIZED EMPLOYMENT SERVICES
MVSES



















ML18C vAnCCuvL8 SLLl-LMLC?MLn1 SL8vlCLS U Sul1L 138-8623 C8AnvlLLL S18LL1, vAnCCuvL8, 8C v6 3A2
1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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MVSES INDIVIDUAL
TRAINING PACKAGE:
1. Business Plan Training &
Business Plan Development
o Financial Management
o Operations
o Marketing
o Market Research
2. Business Start-up Training
3. Doing Business Training
4. Individualized Disability
Management &Training
For Self-Employment
o One on One Support &
Consulting
o Business Management
Workshops
o Industry Mentorships

5.1.1 Orientation and Self-
Assessment
5.1.3 Business Concept
Development and Acceptance
Business and
Disability Training
Recommendations
BUSINESS
START-UP
Referral
Service ID 5.2.1 Business Plan Development
Service ID 5.2.1.2 Entrepreneurial
Workshops
Service ID 5.2.2.3
Coaching & Mentoring
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CASE MANAGER
Service ID 5.2.2.1 Business
Launch & Implementation
5.12 Client Assessment





MVSES
MALE
PROGRAM FLOW SELF EMPLOYMENT


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1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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SELF-EMPLOYMENT SERVICES was developed to provide the most flexible and
responsive programming possible for Entrepreneurs with Disabilities.

THE SELF - EMPLOYMENT SERVICES PHILOSOPHY:
" Programming will be individualized
" One-on-one coaching and instruction will be provided wherever possible.
" Participants will be recognized for achieving goals as they make progress through the
program
" These are acknowledged as legitimate milestones in business development.


PROGRAM OVERVI EW
Services ID:

5.1.1 Orientation and Assessment Workshop
5. 1. 2 Client Assessment
5. 1. 3 Business Concept Development Acceptance
5. 2. 2. 1 Business Plan Development
5.2.1.2 Entrepreneurial Workshops
5.2.1.3 Coaching & Mentoring
5.2.2.1 Business Launch & Implementation

Servi ce I D 5. 1. 1 & 5. 1. 2: ORIENTATION AND SELF-ASSESSMENT TRAINING (One Week)

1. Orientation & Self-Assessment

" SELF EMPLOYMENT SERVICES Introduction
" Self-Assessment and Concept Assessment forms are completed and reviewed
" Discussion of business idea and entrepreneurial readiness


Following the SE orientation and assessment workshops, we will provide a written
recommendation regarding Client suitability and readiness, as well as strengths and any
concerns related to the Clients business concept and suggestions for improvement. If
appropriate, the Client will be referred to the business concept acceptance phase. If the
Client is determined as not suitable for referral to the next phase, the Client will be referred
back to his/her Case Manager.

Summary Report to Case Manager: Client decision to proceed to Service ID 5.1.3

! Business Plan Training
! Start-up Training
! Doing Business Training
! Disability Management For
Self-Employment





ML18C vAnCCuvL8 SLLl-LMLC?MLn1 SL8vlCLS U Sul1L 138-8623 C8AnvlLLL S18LL1, vAnCCuvL8, 8C v6 3A2
1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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5. 1. 3: Business Concept Development Acceptance (Max Two Weeks)


MVSES will assist the Client to develop their business concept and the Client will complete
the application for SE services, including requesting Financial Supports if necessary. MVSES
will provide business concept workshops that assist the Client to develop the business
concept and provide individualized support to Clients as needed.

The Client will submit a completed business concept and application for review. At a
minimum, the Case Manager and MVSES to assess the Client application and business
concept for viability and feasibility will review the business concept jointly.

In addition, we provide the following:
A. Self-Assessment Review & Client Plan

1. Success Indicators
" Assessment of knowledge and aptitudes that support self-employment

2. Wellness & Disability Assessment
" An assessment of disability needs and issues, and the potential impact of these
on the business; anticipating needs for planning, accommodations, and
supports

3. Financial Assessment
" A detailed financial assessment, including preliminary assessment of business
start-up costs
" Identification of business financial needs and options for financing

4. Asset Base Assessment
" A detailed assessment of all assets that the entrepreneur brings to business
personal, financial, knowledge and skills, networks, etc.

5. Market Assessment
" Perform a basic market survey and analysis of results; survey of the
competition

6. Training Needs Assessment
" Identify training needs; assess training providers and identify best options

7. Entrepreneurial and Business Viability Training (EBVT) Report
" Complete Entrepreneurial and Business Viability Training
" EBVT Report to Case Manager, discussion with client



ML18C vAnCCuvL8 SLLl-LMLC?MLn1 SL8vlCLS U Sul1L 138-8623 C8AnvlLLL S18LL1, vAnCCuvL8, 8C v6 3A2
1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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Key EBVT Deliverables:

The EBVT Report is generated by considering 10 fundamental client inventory assessments.
Those assessments include the following:

Client Business Concept and Feasibility Assessment
Business Start up Asset Assessment
Disability Summary
Barriers Related to Employment and Skill Gaps
Education and Previous Work History
Client Abilities & Strengths
Transferable Skills
Viability of Business Concept
Labour Market Information
Training with a Rationale

We may use a Community Review Board for the business concept review process should
there be no clear consensus concerning the clients business viability. Clients who are
unsuccessful will be referred back to their Case Manager to explore other employment
options. Please note that the Community Review Board is not mandatory at this part of the
journey.

5.2. 1. 1 Business Plan Development

In the business plan development phase of SE services, the Client will develop the business
concept into a viable business plan. MVSES with the assistance of the Community Board
and Case Management will assess the viability of the finalized business plan before the
Client enters the business launch and implementation phase of SE services. Please note,
that a Client is not officially in the Self Employment Program until the Ministry of Social
Development approves the individuals business plan. The business plan development phase
of SE services will not exceed 10 weeks. MVSES will provide entrepreneurial workshops
and individual support to the Client in developing the business plan in the allowable time
period; and,
Coordinate services and ensure that the Client receives relevant
individual or group mentoring and support.
MVSES will provide one-on-one coaching for the Client during the
business plan development phase to assist the Client to develop the
business concept into a business plan and present it for approval.



ML18C vAnCCuvL8 SLLl-LMLC?MLn1 SL8vlCLS U Sul1L 138-8623 C8AnvlLLL S18LL1, vAnCCuvL8, 8C v6 3A2
1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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Once the business plan is developed, MVSES will prepare the Client to
present the business plan to the Business Plan Review Committee,
made up of at a minimum, the Case Manager and MVSES. In the
alternative, we may use the services of the Community Review Board for
the review process. The Community Review Board is made up of
volunteer community representatives with industry, business and
community labour market knowledge that could review, recommend
approval/non-approval to the Case Manager, provide feedback on
business concepts, plans and support the Clients progress in the
business launch phase.
If the business plan is rejected, the Client will not continue to receive SE
services or supports and will be referred back to the Case Manager to
revise the Action Plan. If the business plan is accepted, the Client will
continue to receive MVSES services for an additional 38 weeks to
launch and implement the business.
Where a Client needs to secure Financial Supports for
launching/maintaining the business, such as a line of credit, business
loans and/or start-up financing, MVSES will assist the Client to identify
and apply for such supports.
At any point in the process, the Client, the Case Manager or MVSES
may determine that SE is no longer viable and/or appropriate to continue
pursuing. In such cases, the Client will be referred back to the Case
Manager to have the Action Plan revised.
5.2.1.2 Entrepreneurial Workshops


Workshops will provide Clients with:
o Information about what is involved in becoming successfully self-employed;
o Detailed information about the self-employment service;
o A more in-depth assessment of the Client's suitability and readiness to undertake self-
employment;
o Information needed to develop a well thought out business concept; and,
o The requirements of a strong application for SE consideration.

Workshops are available when required in the Catchment Area. The Case Manager in
consultation with MVSES will offer each Client a minimum of 10 workshops or individual
sessions on workshop topics.




ML18C vAnCCuvL8 SLLl-LMLC?MLn1 SL8vlCLS U Sul1L 138-8623 C8AnvlLLL S18LL1, vAnCCuvL8, 8C v6 3A2
1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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MVSES and the Client will determine which specific entrepreneurial workshops are required
by the Client. Not all Clients will require all workshops, but we will ensure that expertise in
relevant topics is readily available to Clients who need them.
MVSES will offer the following topics:

# Managing business operations;
# Financial management (e.g. budgeting, cash flow, tax tips, accounting, bookkeeping);
# Preventing business fraud;
# Operating a business in Canada (e.g. laws, regulations);
# Intellectual property;
# Incorporation;
# Market research;
# Basic computer skills for small businesses;
# Cultural sensitivity
# Human resource development (e.g. hiring, managing and developing employees);
# Marketing and sales;
# Succession planning and selling a business.
# Company identity (e.g. branding, registering company name);
# Presentation skills;
# Networking;
# Self-awareness
# Personal development;

MVSES will usually provide the workshops in a one-on-one environment. MVSES will offer as
much flexibility as possible in scheduling of workshops, based on appropriateness, timeliness
and relevance in relation to the Clients business plan and Program requirements: In addition
we offer the following workshops:

$ Introduction to Business Plan
$ Basic Marketing Strategies for Business Planning
$ Basic Marketing Research
$ Basic Financial Management Theory
$ Basic Business Operations Theory
$ Read Only Business Plan Review & Fine Tuning
$ Marketing Strategies for Business Startup
$ Marketing, Promotion and Publicity: Advertising
$ Marketing, Promotion and Publicity: Selling
$ Time Management and Goal Planning
$ Social Network Marketing The Future is Now
$ Business Financing & Government Assistance For Small Business
$ Government Regulations: Tax Consideration & Tax Planning
$ Micro Business Management
$ Building Financial Statements



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1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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$ Cash Flow Analysis
$ Projected Income Statements
$ Projected Balance Sheets
$ Break-Even Analysis
$ Development of Pricing Strategies


5.2.1.3 Coaching & Mentoring

Monthly Meetings
" Business coaching: one-to-one problem solving for issues that will arise post-
launch and throughout the first year of business
" Mentorship, Networking and Business Visits, Peer-Coaching and Touchback
Sessions with other entrepreneurs (as available)
" Financial Management Support
" Wellness Plan implementation and management
" MVSES will provide coaching and mentoring services that provide SE Clients
with expert advice, support, guidance and feedback to assist Clients in creating
strategies for developing and launching their businesses successfully.
" MVSES maintains a network of coaching/ mentoring candidates in the
community and match Clients to mentors, where the mentors will offer
applicable business/industry expertise.

5.2.2.1 Business Launch & Implementation

We are able to support Client Business launch in the following ways:

Strategic market research and business planning
Research related to opening and operating a business here in British Columbia
Operational product research
Press Release development and circulation
Internet marketing and social media support
Building the first website

In addition, MVSES will provide SE coaching and support to the Client as needed in
launching and implementing the business. We will assist the client to:
Complete all of the preparatory activities to open the business (e.g. licensing, hiring,
facilities, and marketing) and then starts the business.

MVSES will oversee that the Client completes all of the preparatory activities to open
the business (e.g. licensing, hiring, facilities, and marketing) and then starts the
business.




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1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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MVSES will check Client progress within the first two weeks of business launch and at
regularly agreed to intervals to ensure that the Client is progressing towards self-
sufficiency and provide any needed services. At a minimum, MVSES will contact the
Client at least 3 times over the course of the 38- week business launch and
implementation period.

MVSES will conduct a minimum of 1 on-site visit to the launched business. The first
on-site visit must be within 10 weeks of business launch.

Some Clients will be financially successful in their businesses in less time and will not
require Financial Supports for the maximum duration. MVSES will review the financial
viability of the business with the Client 24 weeks post-business launch date and make
a recommendation to the Case Manager regarding the need for continuing Financial
Supports.

MVSES will ensure that Clients who no longer require Financial Supports continue to
receive SE services and guidance for the maximum SE duration if needed.



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ML18C vAnCCuvL8 SLLl-LMLC?MLn1 SL8vlCLS U Sul1L 138-8623 C8AnvlLLL S18LL1, vAnCCuvL8, 8C v6 3A2
1LLLPCnL: 604-817-3337 U lAx: 604-241-0102 U WWW.ML18CvAnCCuvL8.CC
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