Objetivos de aprendizaje Probar la conectividad Investigar problemas de conectividad mediante la recopilacin de informacin Implementar la solucin y probar la conectividad Todo

odo el contenido es Copyright 19922007 de Cisco Systems, Inc. Todos los derechos reservados. Este documento es informacin pblica de Cisco. Pgina 1 de 3 CCNA Exploration Acceso a la WAN: PPP Actividad del PT 2.1.7: Resolucin de problemas de una interfaz serial Introduccin En esta actividad, slo tiene acceso a la peticin de entrada de comandos de PC1 y PC3. Para solucionar los problemas en los routers e implementar las soluciones, debe establecer una conexin Telnet de la PC1 o la PC3. Esta actividad se completa cuando alcanza el 100% y la PC1 puede hacer ping a la PC3. Tarea 1: Probar la conectividad Paso 1: Utilizar el ping para probar la conectividad de extremo a extremo. Espere a que las luces de enlace en S1 y S3 cambien de mbar a verde. Luego, desde la peticin de entrada de comandos de PC1, haga ping a PC3. Este ping debe fallar. Paso 2: Utilizar traceroute para detectar dnde falla la conectividad. En la peticin de entrada de comandos de PC1, utilice el comando tracert para determinar dnde falla la conexin. Lnea de comando 1.0 de la PC de Packet Tracer PC>tracert 192.168.30.10 Utilice la combinacin de teclas Ctrl-C para salir del comando tracert. Cul es el ltimo router que responde a tracert? EL ROUTER R1 (192.168.10.1) hay comunicacin con el interface Fa0/0, pero no continua por la S0/0/0/ Paso 3: Documentar los sntomas del problema. NO HAY COMUNICACIN A TRAVES DEL PUERTO SERIE 0/0/0 DEL ROUTER R1 CON EL RESTO DE LA RED Tarea 2: Reunir informacin acerca del problema Paso 1: Acceder al ltimo router que respondi al paquete traceroute. Establezca una conexin Telnet al ltimo router que respondi a tracert. Utilice cisco y class como contraseas de Telnet y enable, respectivamente.

Paso 2: Utilizar los comandos de resolucin de problemas para investigar por qu este router quiz no enva el rastreo al siguiente salto. Utilice los siguientes comandos para aislar problemas especficos con la interfaz serial: show ip interface brief show interfaces serial show controllers serial El comando show ip interface brief indica si una interfaz se configur correctamente y si se puso en lnea correctamente con el comando no shutdown. El comando show interface serial proporciona ms informacin sobre la interfaz que est fallando. Indica uno de los cinco estados posibles: Serial x is down, line protocol is down Serial x is up, line protocol is down Serial x is up, line protocol is up (looped) Serial x is up, line protocol is down (disabled) Serial x is administratively down, line protocol is down El comando show interface serial tambin muestra qu encapsulacin se est utilizando en la interfaz. Para esta actividad, todos los routers deben utilizar la encapsulacin HDLC. El comando show controllers serial indica el estado de los canales de la interfaz y si un cable est conectado a la interfaz o no. Es probable que tambin deba verificar la configuracin del router conectado para detectar el problema. Paso 3: Documentar el problema y sugerir soluciones. Cules son algunas posibles razones por las que puede fallar un enlace serial? UN INTERFACE SERIE PUEDE DAR FALLO SI EL INTERFACE NO ESTA ACTIVO, SI EL CABLE ESTA CONECTADO A UNA INTERFACE ERRONEA, SI LA VELOCIDAD DE RELOJ NO ES LA MISMA EN LOS DOS EXTREMOS DEL SERIAL, SI NO TIENE CONFIGURADAS LAS IPs Y MASCARAS DE RED DE LOS INTERFACES Y ADEMAS EL PROTOCOLO DE ENCAPSULACION DEBE SER LA MISMA. Tarea 3: Implementar la solucin y probar la conectividad Paso 1: Realizar los cambios segn las soluciones sugeridas en la Tarea 2. Paso 2: Utilizar el ping para probar la conectividad de extremo a extremo. En la lnea de comandos del router o la PC1, utilice los comandos ping y tracert para probar la conectividad a la PC3. Si los pings fallan, regrese a la Tarea 2 para continuar con la resolucin de problemas. Es

posible que en algn momento deba comenzar la resolucin de problemas desde la PC3. Paso 3. Verificar los resultados. Haga clic en Verificar resultados y luego en la ficha Pruebas de conectividad. La Prueba de conectividad debe tener xito ahora. Paso 4. Resumir los resultados. Problema 1: ROUTER R1. INTERFACE SERIE 0/0/0 TIENE CONFIURADA LA ENCAPSULACION PPP, SIN EMBARGO ESTAMOS UTILIZANDO ENCAPSULACION HDLC Solucin 1: CONFIGURAR EL INTERFACE SERIE 0/0/0 DEL ROUTER R1 CON ENCAPSULACION HDLC Problema 2: ROUTER R2. INTERFACE SERIE 0/0/1. NO TIENE ACTIVADA LA SEAL DE RELOJ Solucin 2: ACTIVAR LA SEAL DE RELOJ Y CONFIGURARLA A 64.000 COMO EL OTRO EXTREMO DEL CABLE SERIAL CON R3 Problema 3: ROUTER R3. INTERFACE SERIE 0/0/0 NO TIENE EL CABLE CONECTADO. EN LA TABLA DE DIRECCIONAMIENTO FIGURA LA CONEXIN EN 0/0/0, PERO ESTA CONECTADO A LA INTERFACE SERIE 0/0/1 Solucin 3: ACTIVAMOS LA INTERFACE SERIAL 0/0/1, QUE ES DONDE ESTA CONECTADO EL CABLE SERIE. A CONTINUACION TODA LA PROGRAMACION Y EL RESULTADO AL 100% PC1 A TOUTER R1 ***************************************************************** PC>telnet 192.168.10.1 Trying 192.168.10.1 ...OpenAUTHORIZED ACCESS ONLY User Access Verification Password: R1>en Password: R1#show ip interface brief Interface IP-Address OK? Method Status Protocol FastEthernet0/0 192.168.10.1 YES manual up up FastEthernet0/1 unassigned YES manual administratively down down Serial0/0/0 10.1.1.1 YES manual up

down Serial0/0/1 unassigned YES manual administratively down down Vlan1 unassigned YES manual administratively down down R1# R1#show interface serial 0/0/0 Serial0/0/0 is up, line protocol is down (disabled) Hardware is HD64570 Description: Link to R2 Internet address is 10.1.1.1/30 MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation PPP, loopback not set, keepalive set (10 sec) LCP Closed Closed: LEXCP, BRIDGECP, IPCP, CCP, CDPCP, LLC2, BACP Last input never, output never, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0 (size/max/drops); Total output drops: 0 Queueing strategy: weighted fair Output queue: 0/1000/64/0 (size/max total/threshold/drops) Conversations 0/0/256 (active/max active/max total) Reserved Conversations 0/0 (allocated/max allocated) Available Bandwidth 1158 kilobits/sec 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions DCD=up DSR=up DTR=up RTS=up CTS=up R1# R1# R1#show controllers serial 0/0/0 Interface Serial0/0/0 Hardware is PowerQUICC MPC860 DCE V.35, clock rate 64000 idb at 0x81081AC4, driver data structure at 0x81084AC0 SCC Registers: General [GSMR]=0x2:0x00000000, Protocol-specific [PSMR]=0x8 Events [SCCE]=0x0000, Mask [SCCM]=0x0000, Status [SCCS]=0x00 Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E Interrupt Registers:

Config [CICR]=0x00367F80, Pending [CIPR]=0x0000C000 Mask [CIMR]=0x00200000, In-srv [CISR]=0x00000000 Command register [CR]=0x580 Port A [PADIR]=0x1030, [PAPAR]=0xFFFF [PAODR]=0x0010, [PADAT]=0xCBFF Port B [PBDIR]=0x09C0F, [PBPAR]=0x0800E [PBODR]=0x00000, [PBDAT]=0x3FFFD Port C [PCDIR]=0x00C, [PCPAR]=0x200 [PCSO]=0xC20, [PCDAT]=0xDF2, [PCINT]=0x00F Receive Ring rmd(68012830): status 9000 length 60C address 3B6DAC4 rmd(68012838): status B000 length 60C address 3B6D444 Transmit Ring CORRECCIN R1# R1# R1#configure t Enter configuration commands, one per line. End with CNTL/Z. R1(config)#interface serial 0/0/0 R1(config-if)#encapsulation hdlc R1(config-if)#^Z R1#show ip interface brief Interface IP-Address OK? Method Status Protocol FastEthernet0/0 192.168.10.1 FastEthernet0/1 unassigned Serial0/0/0 10.1.1.1 Serial0/0/1 unassigned Vlan1 R1# R1#exit unassigned

YES manual up up YES manual administratively down down YES manual up up YES manual administratively down down YES manual administratively down down PC1 A TOUTER R2 ***************************************************************** [Connection to 192.168.10.1 closed by foreign host] PC>telnet 10.1.1.2 Trying 10.1.1.2 ...OpenAUTHORIZED ACCESS ONLY User Access Verification Password: R2>en Password: R2#show ip interface brief Interface IP-Address OK? Method Status Protocol FastEthernet0/0 unassigned YES manual administratively down down FastEthernet0/1 unassigned YES manual administratively down down Serial0/0/0 10.1.1.2 YES manual up Serial0/0/1

10.2.2.1 YES manual down Serial0/1/0 209.165.200.225 YES manual up Serial0/1/1 unassigned up down up YES manual administratively down down Vlan1 unassigned YES manual administratively down down R2#show interface serial 0/0/0 Serial0/0/0 is up, line protocol is up (connected) Hardware is HD64570 Description: Link to R1 Internet address is 10.1.1.2/30 MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation HDLC, loopback not set, keepalive set (10 sec) Last input never, output never, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0 (size/max/drops); Total output drops: 0 Queueing strategy: weighted fair Output queue: 0/1000/64/0 (size/max total/threshold/drops) Conversations 0/0/256 (active/max active/max total) Reserved Conversations 0/0 (allocated/max allocated) Available Bandwidth 1158 kilobits/sec 5 minute input rate 50 bits/sec, 0 packets/sec 5 minute output rate 61 bits/sec, 0 packets/sec 96 packets input, 4006 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 85 packets output, 4215 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions DCD=up DSR=up DTR=up RTS=up CTS=up

R2# R2#show interface serial 0/0/1 Serial0/0/1 is down, line protocol is down (disabled) Hardware is HD64570 Description: Link to R3 Internet address is 10.2.2.1/30 MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation HDLC, loopback not set, keepalive set (10 sec) Last input never, output never, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0 (size/max/drops); Total output drops: 0 Queueing strategy: weighted fair Output queue: 0/1000/64/0 (size/max total/threshold/drops) Conversations 0/0/256 (active/max active/max total) Reserved Conversations 0/0 (allocated/max allocated) Available Bandwidth 1158 kilobits/sec 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions DCD=down DSR=down DTR=down RTS=down CTS=down R2# R2#show controllers serial 0/0/0 Interface Serial0/0/0 Hardware is PowerQUICC MPC860 DTE V.35 TX and RX clocks detected idb at 0x81081AC4, driver data structure at 0x81084AC0 SCC Registers: General [GSMR]=0x2:0x00000000, Protocol-specific [PSMR]=0x8 Events [SCCE]=0x0000, Mask [SCCM]=0x0000, Status [SCCS]=0x00 Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E Interrupt Registers: Config [CICR]=0x00367F80, Pending [CIPR]=0x0000C000 Mask [CIMR]=0x00200000, In-srv [CISR]=0x00000000 Command register [CR]=0x580 Port A [PADIR]=0x1030, [PAPAR]=0xFFFF [PAODR]=0x0010, [PADAT]=0xCBFF Port B [PBDIR]=0x09C0F, [PBPAR]=0x0800E [PBODR]=0x00000, [PBDAT]=0x3FFFD Port C [PCDIR]=0x00C, [PCPAR]=0x200 [PCSO]=0xC20, [PCDAT]=0xDF2, [PCINT]=0x00F Receive Ring rmd(68012830): status 9000 length 60C address 3B6DAC4

rmd(68012838): status B000 length 60C address 3B6D444 Transmit Ring R2#show controllers serial 0/0/1 Interface Serial0/0/1 Hardware is PowerQUICC MPC860 DCE V.35, no clock idb at 0x81081AC4, driver data structure at 0x81084AC0 SCC Registers: General [GSMR]=0x2:0x00000000, Protocol-specific [PSMR]=0x8 Events [SCCE]=0x0000, Mask [SCCM]=0x0000, Status [SCCS]=0x00 Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E Interrupt Registers: Config [CICR]=0x00367F80, Pending [CIPR]=0x0000C000 Mask [CIMR]=0x00200000, In-srv [CISR]=0x00000000 Command register [CR]=0x580 Port A [PADIR]=0x1030, [PAPAR]=0xFFFF [PAODR]=0x0010, [PADAT]=0xCBFF CORRECCIN Port B [PBDIR]=0x09C0F, [PBPAR]=0x0800E [PBODR]=0x00000, [PBDAT]=0x3FFFD Port C [PCDIR]=0x00C, [PCPAR]=0x200 [PCSO]=0xC20, [PCDAT]=0xDF2, [PCINT]=0x00F Receive Ring rmd(68012830): status 9000 length 60C address 3B6DAC4 rmd(68012838): status B000 length 60C address 3B6D444 Transmit Ring R2#configure t Enter configuration commands, one per line. End with CNTL/Z. R2(config)#interface serial 0/0/1 R2(config-if)#clock rate 64000 R2(config-if)#^Z R2#show ip interface brief Interface IP-Address OK? Method Status Protocol FastEthernet0/0 unassigned YES manual administratively down down FastEthernet0/1 unassigned YES manual administratively down down

Serial0/0/0 10.1.1.2 YES manual up Serial0/0/1 10.2.2.1 YES manual down Serial0/1/0 209.165.200.225 YES manual up Serial0/1/1 unassigned up down up YES manual administratively down down Vlan1 unassigned YES manual administratively down down

R2#show interface serial 0/0/1 Serial0/0/1 is down, line protocol is down (disabled) Hardware is HD64570 Description: Link to R3 Internet address is 10.2.2.1/30 MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation HDLC, loopback not set, keepalive set (10 sec) Last input never, output never, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0 (size/max/drops); Total output drops: 0 Queueing strategy: weighted fair Output queue: 0/1000/64/0 (size/max total/threshold/drops) Conversations 0/0/256 (active/max active/max total) Reserved Conversations 0/0 (allocated/max allocated) Available Bandwidth 1158 kilobits/sec 5 minute input rate 0 bits/sec, 0 packets/sec

5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets

PC3 A ROUTER R3 *************************************************************** Packet Tracer PC Command Line 1.0 PC>telnet 192.168.30.1 Trying 192.168.30.1 ...OpenAUTHORIZED ACCESS ONLY User Access Verification Password: R3>en Password: R3#show ip interface brief Interface IP-Address OK? Method Status FastEthernet0/0 192.168.30.1 FastEthernet0/1 unassigned YES manual up Protocol up YES manual administratively down down Serial0/0/0 unassigned Serial0/0/1 10.2.2.2 YES manual administratively down down

YES manual administratively down down Vlan1 unassigned YES manual administratively down down R3#show interface serial 0/0/0 Serial0/0/0 is administratively down, line protocol is down (disabled) Hardware is HD64570 MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation HDLC, loopback not set, keepalive set (10 sec) Last input never, output never, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0 (size/max/drops); Total output drops: 0 Queueing strategy: weighted fair Output queue: 0/1000/64/0 (size/max total/threshold/drops) Conversations 0/0/256 (active/max active/max total) Reserved Conversations 0/0 (allocated/max allocated) Available Bandwidth 1158 kilobits/sec 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions

R3#show controllers serial 0/0/0 Interface Serial0/0/0 Hardware is PowerQUICC MPC860 No serial cable attached idb at 0x81081AC4, driver data structure at 0x81084AC0 SCC Registers: General [GSMR]=0x2:0x00000000, Protocol-specific [PSMR]=0x8 Events [SCCE]=0x0000, Mask [SCCM]=0x0000, Status [SCCS]=0x00 Transmit on Demand [TODR]=0x0, Data Sync [DSR]=0x7E7E Interrupt Registers: Config [CICR]=0x00367F80, Pending [CIPR]=0x0000C000 Mask [CIMR]=0x00200000, In-srv [CISR]=0x00000000 Command register [CR]=0x580 Port A [PADIR]=0x1030, [PAPAR]=0xFFFF [PAODR]=0x0010, [PADAT]=0xCBFF Port B [PBDIR]=0x09C0F, [PBPAR]=0x0800E

[PBODR]=0x00000, [PBDAT]=0x3FFFD Port C [PCDIR]=0x00C, [PCPAR]=0x200 [PCSO]=0xC20, [PCDAT]=0xDF2, [PCINT]=0x00F Receive Ring rmd(68012830): status 9000 length 60C address 3B6DAC4 rmd(68012838): status B000 length 60C address 3B6D444 Transmit Ring R3#configure t Enter configuration commands, one per line. End with CNTL/Z. R3(config-if)#interface serial 0/0/1 R3(config-if)#no shutdown R3(config-if)#^Z R3#show ip interface brief Interface IP-Address OK? Method Status Protocol FastEthernet0/0 192.168.30.1 YES manual up up FastEthernet0/1 unassigned YES manual administratively down down Serial0/0/0 unassigned YES manual down down Serial0/0/1 10.2.2.2 YES manual up up Vlan1 unassigned YES manual administratively down down R3# CORRECCIN Y AL EJECUTAR EL PING Y DAR EXITOSO COMO RESULTADO: TAREA AL 100%:

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