An Industry-wide SEO Overview 2013 Search Marketer Survey Letter from the CEO Welcome to the 2013 Search Marketer Survey from BrightEdge. The goal of the survey is to clarify the prior- ities and needs of the top search marketers around the globe. With over 500 search algorithm changes in the past year, this survey seeks to offer guidance on how leaders continue to stay ahead in the competitive search marketing industry. Were in an industry that is now 15 years old and growing rapidly. SEO is forecast to be a $2.2 billion industry, according to the Forrester U.S. Interactive Marketing Forecast 2011 to 2016. As search has grown, BrightEdge has grown and changed as well. In the past year, we have more than doubled our business and our customer base. I am happy to announce that we now serve over 500 companies and 4,500 brands from our offces in San Mateo, New York City and London. As we look forward to 2013 we wanted to hear from the best minds in Enterprise SEO about their expectations for this year. Given the size and diversity of our customer base, it was clear that understanding the priorities of our customers would provide great insight into the impact of the changes we observed last year and where the search market is headed in 2013. What youll fnd in this survey are leading trends for 2013 as seen through the lens of some of leading minds in search market. We use this insight to direct our investment in technology and people so we deliver what matters to our customers. I hope you will fnd these results as informative and insightful as we do. Heres to a great 2013! Regards, Jim Yu Founder and CEO, BrightEdge Index | Contents Global Enterprise SEO Global Enterprise SEO & Rankings Global Enterprise SEO & Keyword Discovery Global Enterprise SEO & Competitive Analysis The Business of Enterprise SEO Forecasting Rank Improvement The Business of Enterprise SEO Forecasting Return Enterprise SEO & the C-level Executive Enterprise SEO & Integrated Marketing Enterprise SEO & Local Search Enterprise SEO & Video Optimization Enterprise SEO, Mobile, and Tablets Enterprise SEO & Analytics on Mobile and Tablets Enterprise SEO & Universal Search - SERP Changes Enterprise SEO & Blended Rank Enterprise SEO & Social Sharing Enterprise SEO & Social Media Sharing, Pages and Rank Enterprise SEO & Social Media Topics And Trending Enterprise SEO & Social Media Channels Enterprise SEO & Panda Enterprise SEO & Content Creation / Management Enterprise SEO & Content Marketing Page Centric Enterprise SEO Enterprise SEO - On-page and Off-page Optimization Enterprise SEO & Penguin Violation Flags Enterprise SEO & Link Building Internal Links Enterprise SEO and Data Integrity and Security 5 6 7 8 9 10 11 12 13 14 15 16 17 4 Ten Key Takeaways from the 2013 Search Marketer Survey Mobile and tablet search is the next frontier Local search is bigger than ever Video offers search and social opportunities Its time to quantify and communicate SEO value ROI across multiple channels like search and social is what truly matters The C-level is paying more attention to SEO SEO metrics need to keep up with SERP changes as they happen Social for SEO is big; so is SEO for Social Content Marketing is back, and in a big way Page-centric SEO makes its mark 1 2 3 4 5 6 7 8 9 10 5 GLOBAL ENTERPRISE SEO How important will ranking Global Search Engines be in 2013, compared to 2012? source: www.brightedge.com GLOBAL ENTERPRISE SEO & RANKINGS How important will ranking in Baidu (China) be in 2013, compared to 2012? source: www.brightedge.com Overview and Analysis SEO marketers at global companies aspire to reach customers worldwide, and drive leads, revenue and traffc through global SEO initiatives. Looking beyond a single country also helps them demonstrate a greater ROI on marketing investments. Not only does this boost marketing ROI but also maintains global brand consistency while accommodating local nuances. A global concerted approach to SEO marketing addresses these needs. Survey Results Overview and Analysis With roughly 540 million internet users, 900 million mobile users and 388 million mobile internet users, China is the worlds largest internet market. Baidu, Chinas dominant search engine, is one of the most valuable gateways to this large internet user base. Survey Results 6 GLOBAL ENTERPRISE SEO & KEYWORD DISCOVERY How important will discovering keywords relevant to global audiences (such as Bing users in France) be in 2013, compared to 2012? GLOBAL SEO & COMPETITIVE ANALYSIS How important will discovering competition for keywords relevant to global audiences (such as Bing users in France) be in 2013, compared to 2012? Overview and Analysis User intent in search,expressed in terms of keywords used, varies by country and search engine. One of the key challenges marketers face in their global SEO initiatives is identifying the keywords that are relevant to specifc global audiences and country-specifc search engines such as Bing searchers in France. Survey Results Overview and Analysis To drive higher rank and conversions across geography-specifc search engines, marketers need competitive intelligence specifc to each of these search engines. They seek granular insight into the competition for every keyword and keyword group to devise strategies that help increase their Share of Voice against competition. Survey Results source: www.brightedge.com source: www.brightedge.com 7 THE BUSINESS OF ENTERPRISE SEO FORECASTING RANK IMPROVEMENT How important will forecasting rank improvement for targeted keywords and keyword groups be in 2013, compared to 2012? THE BUSINESS OF ENTERPRISE SEO FORECASTING RETURN How important will forecasting the projected return from SEO be in 2013, compared to 2012? Overview and Analysis Projecting rank improvement for targeted keywords and keyword groups gives marketers deeper insight into specifc keywords and keyword groups that promise the greatest return. SEO marketers can use these projections to create keyword opportunities that target rank improvement for the most lucrative keywords and keyword groups. Survey Results Overview and Analysis Forecasting the return on SEO projects by projecting the revenue and conversions from keyword opportuni- ties matters to marketers. These projections help marketers understand the ultimate impact of SEO on their business. This enables them to make a business case to executives for SEO investments while allowing them to prioritize opportunities that promise the maximum returns. Survey Results source: www.brightedge.com source: www.brightedge.com 8 ENTERPRISE SEO & THE C-LEVEL EXECUTIVE Does the SEO function have a greater strategic importance at the C-level of your organization in 2013, compared to 2012? Overview and Analysis Organic search is now proven to deliver hard business results such as revenue and conversions to business- es of all size across industries in a cost effective manner. To drive even greater results from organic search, marketing organizations needs to increase their investment in SEO. A key driver for channeling further SEO investment is the visibility of organic search benefts at the C-level and executive support for SEO programs. Survey Results source: www.brightedge.com ENTERPRISE SEO & INTEGRATED MARKETING In 2013, how important will it be to integrate marketing data across channels and measure cross-channel ROI, compared to 2012? Overview and Analysis The online marketing ecosystem has fragmented dramatically as innovation in digital drives demand for a number of search and social media marketing platforms. In 2013 consumers and brands look towards inte- grated marketing across multiple disciplines to better understand productivity of each channel as well as interaction between each channel to drive conversions. Survey Results source: www.brightedge.com 9 ENTERPRISE SEO & VIDEO OPTIMIZATION How important will optimizing for video be in 2013, compared to 2012? source: www.brightedge.com ENTERPRISE SEO & LOCAL SEARCH How important will optimizing sites for localized search results (such as Google results for searches by users in London) be in 2013, compared to 2012? Overview and Analysis YouTube is the worlds second biggest search engine so it is no coincidence that the importance of video optimization is on the rise. Video and its intrinsic social sharing options also have a great impact on rankings. Video offers SEO marketers the opportunity to expand their footprint on the SERP by seeking placement among the universal results pack, in addition to text, image, places and news results. Survey Results Overview and Analysis Search engines seek to enhance user experience by delivering more relevant and personalized search results. They increasingly serve results that are customized to the location of the users. This offers a huge opportunity for marketers optimizing their web properties and SEO campaigns to local search results and preferences. Survey Results source: www.brightedge.com 10 ENTERPRISE SEO, MOBILE, AND TABLETS In 2013, how important will optimizing your site for mobile/tablet search be compared to 2012? Overview and Analysis Mobile search is growing as the adoption of mobile and tablet devices surges. Many brands are finding more searches come from mobile devices, making it imperative that marketers understand the differences in how people search on mobile devices compared to desktop search. Following best practices to ensure a sites mobile content can be properly viewed by search engines is a key priority. Survey Results source: www.brightedge.com ENTERPRISE SEO & ANALYTICS ON MOBILE AND TABLETS In 2013, how important will SEO analytics on your mobile or tablet be compared to 2012? source: www.brightedge.com Overview and Analysis Mobile and tablet usage is surging. At the same time, the workforce is becoming increasingly mobile. Mar- keters are no exception to these trends and accessing SEO analytics on the move is of growing importance to them. Survey Results 11 ENTERPRISE SEO & BLENDED RANK In 2013, how important will it be to understand your true SEO performance by measuring blend- ed rank among all search results including image, video, places, news and social results? source: www.brightedge.com ENTERPRISE SEO & UNIVERSAL SEARCH SERP CHANGES In 2013, how important will it be to adapt your SEO metrics to SERP changes such as results pages with 7 results, as these changes occur? source: www.brightedge.com Overview and Analysis SERPs no longer feature just text-based results and have evolved to include image, video, social, and local results. Marketers now need to know the rank of their pages among all types of results including image, video, social, and local. Metrics and strategies based on blended rank and not just text results alone allow marketers to devise SEO strategies based on true measure of SEO performance. Survey Results Overview and Analysis In 2012, Google made more than 500 algorithmic changes including signifcant updates to the SERP. These changes include results pages with seven organic listings instead of ten, different placements for Google+ profle pages and transition to Google Product Listing Ads. Adapting SEO metrics to refect the changes made to the SERP as these changes are rolled out help marketers exploit opportunities faster. Survey Results 12 ENTERPRISE SEO & SOCIAL SHARING How important will social sharing of content as a means to improve rank be in 2013, compared to 2012? Overview and Analysis Enterprise SEO requires looking across traditional SEO techniques and social media channels. Social is a productive channel since search engines increasingly rely on social media traction for pages in order to decide how to rank them. The more the search and social teams work together, the greater the synergies in terms of rankings and sharable content. What is shared ranks, and what ranks is shared. Survey Results source: www.brightedge.com ENTERPRISE SEO & SOCIAL MEDIA SHARING, PAGES, AND RANK How important will it be to understand the correlation between social sharing of your pages and rank for these pages in 2013, compared to 2012? source: www.brightedge.com Overview and Analysis Understanding the exact correlation between social sharing of your pages and rank is essential as market- ers further integrate social media and SEO strategies. Identifying this correlation and analyzing the content being shared helps marketers reinforce whats working while adjusting social sharing activities that do not have a positive correlation. Survey Results 13 ENTERPRISE SEO & SOCIAL MEDIA TOPICS AND TRENDING In 2013, how important will it be to identify topics trending in social media in order to drive social sharing for pages relevant to these topics and drive rank? ENTERPRISE SEO & SOCIAL MEDIA CHANNELS Which social media channel(s) will you be focusing on in 2013? Overview and Analysis Understanding topics that matter to social media users and sharing relevant content as these topics are trending is critical for engaging these users. The key is to identify user interests as they are expressed in social media and catch their attention by providing content targeting these interests. This triggers sharing of relevanl content in social media and infuencing its rank in search results. Survey Results Overview and Analysis Search engines are increasingly using social media activity like Twitter Tweets and Facebook Likes and Shares to determine which pages are most relevant for keyword searches. Depending on the goals for social engagement, different marketing organizations prioritize different social media channels. Survey Results source: www.brightedge.com source: www.brightedge.com 14 ENTERPRISE SEO & PANDA In 2013, how important will it be for your SEO technology to automatically fag Panda viola- tions and provide recommendations that ensure compliance? ENTERPRISE SEO & CONTENT CREATION / MANAGEMENT In 2013, how much time will you spend on content creation and management, compared to 2012? source: www.brightedge.com Overview and Analysis Google rolled out over 23 major Panda updates in 2012. This has driven a change and focus in marketing strategies and hence a shift in content production as part of the SEO process. It is very important to identify thin content, duplicate content, and practices such as keyword stuffng and flag Panda violalions. Survey Results Overview and Analysis Google updates in 2012,such as Panda, combined with the convergence of search. social and content marketing strategies has meant that implementing a planned, detailed, and holistic approach to content and SEO across all digital media channels is essential. Producing, managing, and sharing quality and relevant content is going to be a key priority for enterprise search marketers. Survey Results source: www.brightedge.com 15 source: www.brightedge.com ENTERPRISE SEO & CONTENT MARKETING In 2013, what type(s) of content will be most valuable for your digital marketing? PAGE-CENTRIC ENTERPRISE SEO How important will a page-based SEO approach (as opposed to a keyword-driven approach) be in 2013, compared to 2012? Overview and Analysis vilh an increased focus on crealing and pronoling highqualily conlenl, narkelers are invesling heavily in conlenl nanagenenl. The lype of conlenl lhal narkelers prefer varies greally by lheir induslry and how users in lhal induslry consune conlenl. Fegardless of lhe induslry and lype of business, narkelers see value in largeling nore lhan one lype of conlenl in order lo acconnodale diverse user preferences. ulliple conlenl lypes also provide narkelers nore oplions lo nake lhe conlenl engaging. As narkelers engage lheir audiences, lhey aclively consider how easily lhe conlenl lype lends ilself lo sharing by users. Survey Results Overview and Analysis A page-based approach involves a 360 degree analysis of all SEO factors affecting the rank of a page for targeted keywords and then optimizing these factors. Making pages the center of the SEO universe enables marketers to take a holistic approach toward optimizing and driving rank for each targeted page. Survey Results source: www.brightedge.com 16 ENTERPRISE SEO ON-PAGE AND OFF-PAGE In 2013, how important will it be for your SEO technology to provide both on-page and off- page recommendations for every targeted page? ENTERPRISE SEO & PENGUIN VIOLATION FLAGS In 2013, how important will it be for your SEO technology to automatically fag Penguin violations and provide recommendations that ensure compliance? Overview and Analysis A holistic page-based SEO approach requires analysis of all parameters affecting rank for a page including on-page and off-page, and optimizing them. As the number of pages on the site increases, technology that automatically provides recommendations will prove to be extremely invaluable. Survey Results Overview and Analysis With Penguin, Google continues to evolve its algorithm to promote great content and discourage web spam through practices such as anchor text stuffng, buying links and acquiring too many low-quality links. Mar- keters need to automatically monitor compliance with Penguin guidelines and take corrective action fast, if needed, to preserve their SEO performance and good standing with Google. Survey Results source: www.brightedge.com source: www.brightedge.com 17 ENTERPRISE SEO & LINK BUILDING INTERNAL LINKS How important will it be to analyze internal links for every page in your domain in 2013, compared to 2012? ENTERPRISE SEO & DATA INTEGRITY AND SECURITY How important will integrity of SEO data be in 2013, compared to 2012? Overview and Analysis Internal linking is an important part of SEO strategy to help search engine spiders reach pages, signal im- portance of a websites most important pages and simplify navigation. Analyzing internal links for each page helps marketers get the most out of internal linking while also watching out for over-optimization. Survey Results Overview and Analysis Enterprise search marketers are among the most data-driven professionals. They make important decisions around keywords, pages, content, link building and social media activity based on the data they have on hand. Clearly, they must have access to data and analytics that they can trust. Survey Results source: www.brightedge.com source: www.brightedge.com