JANELLE A.

PAPAY
! janelle.papay@gmail.com

PROFILE Over two years experience working in international education as a student-centered professional and educator with a background in student advising, international programming, admissions work, experiential education, and program management. I am a highly innovative, action-oriented individual, who is experienced in planning and organizing a wide range of administrative tasks. I am self-motivated and enjoy working in a team-oriented environment. I also have a proven ability to successfully advise and collaborate with various constituencies. Areas of strength include:
Travel logistics, managing records and correspondences Ample study/work/travel abroad experience Knowledge of international curriculum Promotions and outreach expertise Recruitment and selection processes Client/Community relations German language: Fluent Microsoft Office Suite 2011: Advanced Presentation and group facilitation experience Cultural sensitivity and advanced cross-cultural communication skills; social justice advocate Expresses empathy, integrity, and compassion in interactions with others

EDUCATION
Master of Education in College Student Affairs and Higher Education, The Pennsylvania State University May 2013 Program emphasis on holistic development of students and institutional leadership Magna Cum Laude Bachelor of Arts in Globalization Studies and German, Gettysburg College Concentration in European affairs and sustainability; recipient of a senior thesis research grant; participation in a language intensive semester study abroad program in Germany; peer teaching assistant in German Department Rotary International Long-Term Youth Exchange, Bad Ischl, Austria May 2010 Cum Laude

August 2005- June 2006

RELEVANT WORK EXPERIENCE International Programs Advisor Global Education Center, Elon University

July 2013-Present

Manage a portfolio of 38 study abroad programs accounting for 25% of the 1,069 Elon students who studied abroad in the 2013-1014 academic year, including: o The Elon Center in Florence, Italy semester-long, faculty-led program, with responsibilities including managing a budget over $1.2 million, leading pre-departure orientations, and liaising with the resident director and faculty o Seven short-term, faculty-led programs with duties such as developing budgets, consulting with faculty, liaising with service providers, and managing administrative details o 29 semester-long, affiliate and exchange programs in all regions of the world, with emphasis on the South Pacific and Europe, and duties including providing visa support, logistical information, and customer service to students and parents Serve as advisor to the Global Study Ambassador program Support the global initiatives on campus by identifying programing gaps, determining prospective partners and organizing on-campus visits, vetting programs, and conducting site visits

Undergraduate Admissions Graduate Assistant, Penn State Lion Scouts Marketing & Recruitment Team, The Pennsylvania State University

August 2011- May 2013

Assisted with the coordination of a visitation program that accommodates over 50,000 visitors annually Advised over 160 student volunteer tour guides (Lion Scouts) regarding program implementation, member recruitment and retention, risk management, professional and personal development Designed program content and arranged logistics for retreats, orientations, and trainings Responsible for the arrangement and maintenance of member and alumni records and communications Developed and executed diversity initiatives in collaboration with the Student Minority Advisory Recruitment Team (S.M.A.R.T.) to accomplish the offices recruitment and retention goals

Assessed and evaluated training programs and prospective student services Managed a student organization budget of $8000 and a graduate advisor budget of $1000

Global Programs Promotions and Outreach Assistant The University Office of Global Programs, The Pennsylvania State University

August- December 2012

Produced promotions and executed outreach efforts for office initiatives and maintained office website Created and presented study abroad tutorials for diverse student populations Advised students about program options and scholarship opportunities Communicated with external exchange partners about services Assisted in the organization and promotion of the Fall 2012 Education Abroad Fair Compiled comprehensive reports and assessments of programs and marketing endeavors Coordinated Re-Entry Rally for returning study abroad students

Fulbright English Teaching Assistant in Germany July 2010- July 2011 Fulbright, Institute of International Education, U.S. Department of State, Bureau of Educational and Cultural Affairs
Co-instructed English language and cultural studies classes to German students grades 5 through 13 Co-advised student organizations and provided extra academic support as a tutor Represented Fulbright at the 2011 International Fulbright Conference in Berlin, Germany

Global Engagement and Leadership Experience (GELE) Intern The University Office of Global Programs, The Pennsylvania State University

January- May 2012

Organized and facilitated the Spring 2012 GELE program, which included cross-cultural discussions on leadership, sessions with visiting scholars from around the world, and a service-learning project Recruited diverse participants (half international and half domestic students), and organized applicant selection Coordinated GELE Orientation for 40 student participants Facilitated student focus groups as a part of an initiative to improve international student orientation

Orientation Coordinator Office of New Student Orientation and Parent Programs, Northeastern University

May- August 2012

Created two week leadership program for Orientation Leaders in collaboration with Associate Director focused on job preparation, team building, diversity issues, customer service philosophy, policies, and crisis management Supervised and mentored 33 Orientation Leaders Preparing materials and coordinating staffing for orientation sessions Co-supervised early arrival program, including on-site registrations and evening activities for students Worked with Housing and Residence Life staff to accommodate new students and guests overnight

Clubs and Organizations Coordinator Office of Student Activities and First-Year Programs, College Life, Gettysburg College Outdoor Education Facilitator, Gettysburg Recreational Adventure Board Office of Experiential Education, College Life, Gettysburg College PROFESSIONAL AFFILIATIONS NAFSA The Forum on Education Abroad, Member Fulbright Alumni Association Member

August 2008- May 2010 October 2006- May 2010

October 2013- Present November 2012- Present May 2011-Present

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