Saratoga HR Metric Scorecards

Measuring and benchmarking your human capital effectiveness Increasingly, organisations have acknowledged that employees are their most important asset. Chief Executives, HR Directors and Finance Directors recognise human capital as the most critical success factor influencing their business bottom line. Quantifying the contribution of human capital, however, remains a challenging task in most cases. What is Saratoga Saratoga is PwC's human capital measurement and benchmarking business. It holds the world's largest, most robust database of people performance metrics (the HR Index ) from over 10,500 international organisations. With more than 25 years track record in performance benchmarking, over 40% of Fortune 500 and FTSE 100 companies are Saratoga regular clients. The fundamental aim of PwC Saratoga is to assist organisations in quantifying and evaluating their human capital and its contribution to bottom-line profitability. Saratoga can help you answer the following question

People performance
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How do you measure the business impact of your people? How does HR demonstrate its contribution to business performance? How do you identify, prioritize and mitigate people related risks? How do you ensure that your organisational structure is aligned to business objectives?

HR delivery model
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How efficient is your HR shared service function?

How do you ensure that your shared service function is undertaking the appropriate activities?

HR effectiveness
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How do you measure the effectiveness of your HR function? How does it compare to your competitors? How well do you manage human capital data to gain competitive advantage? How does the HR function gain credibility with leadership about HR issues?

Talent management
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How effective are you attracting, retaining and developing talents? How do you compare to your competitors in this area?

Reward
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How do you ensure you have the right balance of compensation and benefits? How do you ensure that remuneration is incentivizing the right behaviours? How do you ensure that any changes to your reward schemes are effectively managed?

Transactions
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How do you ensure that you have accounted for the people impact prior to any deal activity? How effective are you at managing employee productivity and engagement post-deal?

Saratoga offers measurement and benchmarking in three areas:

Companies can apply the benefits of benchmarking at different levels:

Internal: comparative performance within your organisation Trends: comparative performance within your organisation over time Competitors: comparisons between yourself and others in your sector Cross-sectoral: seeking best practice across sectors

International: regional, multinational and global organisations

Our approach and sample report Upon project commencement, we will agree with you the target metrics and the desired characteristics of the comparison sample. By extracting necessary data from our database and applying our analysis, we will report findings and recommend follow-up actions beneficial to your organisation. This is a high level example scorecard for current performance benchmarked against a sample comparator group.

For executive management, the approach and report findings provide:

Tools to understand and track the actual outcomes (to complement opinion surveys) of the organisation's human capital and to inform decisions A consistent framework for collecting, measuring and tracking human capital data and metrics A comparison of performance against competitors and best practice players Quantitative answers to what has traditionally been regarded as non-measurable areas

For the HR function, the approach and report findings provide:

Help translating HR indicators into an analytical language that Boards, CEOs and Financial Directors expect and respect A means of demonstrating the business impact of the HR Function A means of identifying areas of improvement A baseline against which to measure HR function and human capital effectiveness