Kelli K Koob

2221 26th Ave South Minneapolis, Minnesota 55406 kkoob@hclib.org 612.543.8621 LinkedIn: www.linkedin.com/in/kellikoob
CORE COMPETENCIES

Knowledge of the methodologies and principles of change management. Solid knowledge of how people move through the change management process. In-depth knowledge of project management tools, approaches and project life cycle. Excellent team player with ability to work effectively across a large, complex organization.

KEY EXPERIENCE Organizational Change Consultant, Hennepin County Library, December 2012 - present. Develop, implement and evaluate change management strategies and plans for strategic projects and initiatives. Develop comprehensive staff engagement methods to support organizational change priorities. Support a dialogic approach to change management by providing coaching support to leaders across the organization. Partner with communications and change management practitioners to support Library change plans. Project Manager, Hennepin County Library, April 2009-2012. Manage large-scale, strategic projects to redesign library service delivery. Manage multi-million dollar building projects: Integrate library service requirements into building design Translate library service plan objectives into building plans, Negotiate a complex set of priorities with multiple stakeholders including elected officials Lead community engagement initiatives in support of capital projects. Branch manager, Augsburg Park Library, Hennepin County Library System, 2008-2009. Managed all aspects of branch library with 14 staff and 56 weekly hours. Directed strategic and operational activities including goal setting, budget management and performance evaluation. Led transition of library services from 6 to 7 days-per-week with no additional permanent staffing. Managed grant resources including budget and staff for library programs to support teen pregnancy prevention program pilot (TP3) in partnership with Hennepin Countys Department Research, Planning and Development. Collaborated with Friends of the Library and provided staff leadership to support fundraising initiatives. Community outreach librarian, Eden Prairie Library, Hennepin County Library System, 2004-2008. Developed public learning and training program models including specialized instruction for Somali and Spanish speakers, job seekers, small business owners and older adults. Developed curriculum to introduce social media to library patrons. Developed and provided instruction to over 500 patrons in first year of program. Developed community partnerships with organizations such as SCORE (Service Corps of Retired Executives), Chambers of Commerce, University of Minnesota, immigrant services organizations and community education groups to develop funding to extend library service delivery. Developed and managed grant funded program that provided transportation and library orientations to adult English Language Learners.

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Public learning and training librarian, Southdale Area Library, Hennepin County Library System, 2001-2004. Opened new training facility for library patrons. Developed and delivered instructional curriculum for adult learners. Supervised library staff providing training. Provided hands-on training to over 1,200 library patrons in 2002-2003. Developed community partnerships with immigrant services organizations to deliver Spanish language computer training. Supervising librarian, Plymouth Library, Hennepin County Library System, 1999-2001. Managed building operations including staff scheduling, collection management and volunteer program. Developed highly visible and locally recognized adult program series for Minnesota Book Awards. Academic librarian, St. Catherines University, 1996-1999. Developed web-based subject guides for academic areas using HTML. Developed and delivered bibliographic instruction focused on increasing student information literacy. EDUCATION University of Minnesota, Project Management professional certificate, 2011. Master of Library Science, Dominican University, River Forest, Illinois, 1997. Bachelor of Arts, Gustavus Adolphus College, St. Peter, Minnesota, 1986. PROFESSIONAL ASSOCIATIONS American Library Association; Minnesota Library Association; Public Library Association; Beta Phi Mu, Library and Information Studies honor society.