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CPNI Policy

Texas Communications, Inc. and its affiliates, hereinafter the Company; consider your privacy and your personal information a top priority. We are committed to protecting the privacy of information we maintain a out you and we want you to e aware of how we collect and handle that information.
Your Privacy is not for sale! We do not sell your personal information to anyone, for any reason, at any time. The Company will disclose your personal information only in the following circumstances! If you specifically authori"e us to share your information with another company. It is re#uired y law and when we elieve that disclosure is necessary to protect our rights and$or to comply with a %udicial proceeding, court order, or legal process served on the Company. &isclosure is necessary to protect the safety of customers, employees or property. 'haring data with our authori"ed vendors, contractors, and agents, only to the extent necessary for them to perform their wor(, in order for the Company to carry out certain functions in mar(eting and delivering services to you. 'hould the Company share non)personally identifia le information with non)Company companies in order to assess the results of a promotion or event, the information will e used in the aggregate only, and will not contain any information that would personally identify you. *ersonal information you voluntarily supply when o taining information or purchasing products is not shared for non+Company purposes. This information is Company proprietary data and is not availa le for use to any outside company in this personali"ed form. 'hould any changes e made in the way we use personally identifia le information, the Company will notify you of this change and give you the opportunity to choose to opt)out of such use. How We Collect Information About You! We collect information a out you in a num er of ways! ,pplication and registration information! We collect information from you when you open an account or ma(e changes to an existing account. The information we collect includes personal information such as your name, address, phone num er, email address, 'ocial 'ecurity -um er .''-/, driver0s license num er and date of irth. 1ou will always retain the option to choose if our information is used to send you Company and product information, special offers and in some cases newsletters. ,t any time you may! 2lect not to receive .opt)out/ mar(eting messages. The primary purpose of these messages is the commercial advertisement or promotion of a product or service. 3pdate your contact and personal information. Transaction and experience information! 4nce you have opened an account with us, we collect and maintain personal information a out your account, including, transactions, alances, and history. This information allows us to administer your account and provide the services you have re#uested. Third)party information providers! We may collect information a out you from information services and consumer reporting agencies to verify your identity, employment, or creditworthiness. Safeguarding Your Information & Maintaining Your rust! We ta(e precautions to ensure the information we collect a out you is protected and is accessed only y authori"ed individuals or organi"ations. Companies we use to provide support services are not allowed to use information a out our customers for their own purposes and are contractually o ligated to maintain strict confidentiality. We restrict access to personal information y our employees and agents. 4ur employees are trained a out privacy and are re#uired to safeguard personal information. We maintain physical, electronic and procedural safeguards to protect personal information.

eaming !" Against Identity #eft! Identity theft is a serious concern to all of us. 'afeguarding information to help protect you from identity theft is a priority with the Company. We are committed to (eeping your personal information safe. To enhance your security, the Company ta(es steps to protect you from identity theft! 3tili"ing customer identification and authentication procedures efore initiating any transactions 3sing firewalls and encryption technology to protect personal identification on our computer systems Training our employees on privacy and security to properly handle personal information a out you. 1ou can also help protect your identity and accounts. 5ere are a few steps to remem er! When using the internet, (eep your login I& and password confidential 6eep your security software up)to)date and turned)on 'hred documents that contain personal information Chec( your credit report regularly for unauthori"ed activity and protect you personal identification num ers .*I-s/ and personal data. If you suspect fraud or identity theft, the faster you act the etter. *lease call your local office! , ilene 789):;9):;:8 'an ,ngelo 789):9<)79:: =ryan ;>;)>>9):87;

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