GENERAL

I. GENERAL PROVISIONS a. Policy Compliance b. Amendments & Management Policy BUSINESS ETHICS & CONDUCT a. Conflict of Interest b. Outside Activities c. Fraud and False Statements d. Reporting Suspected Non-Compliance EMPLOYMENT a. Nature of Employment b. Employee Relation c. Equal Employment Opportunity BUSINESS ENVIRONMENT a. Places of Work b. Working Hours c. Work Areas d. Security (Office Key / Badges) e. Meeting Rooms f. Office Machine g. Ramadan Working Hours h. Days Off / Public Holidays i. Provocative / Religious Literature j. Alcohol RESIDENCY a. Registration with the Embassy b. Military Service c. Visa & Emirates ID d. Driving License e. Liquor License f. Emergencies TALENT DEVELOPMENT a. Continuing Professional Development (CPD) SECRECY, INTELLIGENCE, COMMUNICATION & STRUCTURE a. Non-Disclosure b. Duty to Report c. Destruction of Records d. Correspondence Rules e. Official Channels / Reporting Structure f. Mail / Courier Services INTELLECTUAL PROPERTY & SECURITY EXPENSES a. Accounting Policies b. Budget c. Expense Reporting d. Supply Management e. Inventory GRIEVANCES

HR Policies
I. II. EMPLOYMENT CONTRACT EMPLOYEE DATA a. Access to Employee Data b. Personal Data Change c. Central Administration of Important Documents RECRUITMENT PAYROLL CODE OF CONDUCT (formerly Personal Behavior) DRESS CODE INDUCTION PROBATION PERSONNEL MANAGEMENT a. Overtime b. Absences c. Sickness / Accident d. Emergencies PERFORMANCE MANAGEMENT (formerly Performance Evaluation) PERFORMANCE IMPROVEMENT (formerly Dismissal & Termination of Employment) a. Dissatisfaction with Performance a. Restoration of Performance i. Oral Warning ii. Written Warning iii. Final Written Warning b. Examples of General Misconduct c. Examples of Gross Misconduct TERMINATION OF EMPLOYMENT a. Resignation / Termination of Employment b. Dismissal With or Without Notice COMPENSATION & BENEFITS a. Housing / Accommodation b. Transportation c. Vacation / Annual Leave d. Sick Leave & Emergencies e. Medical Insurance f. Flight Allowance g. End of Service Gratuity h. Patriation & Repatriation Benefit

II.

III.

III. IV. V. VI. VII. VIII. IX.

IV.

X.

XI.

V.

XII.

VI.

XIII.

VII.

VIII. IX.

X.

IT Policies
I. IT, SECURITY & MAINTENANCE a. Security b. Software License c. Fault Resolution d. Anti-Virus e. Passwords f. Internet & Email g. Use of Telephone ACCEPTABLE USE POLICY (AUP)

Projects Policies
I. II. CLIENT ENGAGEMENT ON-SITE PERSONNEL MANAGEMENT a. Monthly Time Sheet / Attendance File b. Overtime c. Absences d. Sickness / Accident e. Days Off / Public Holidays f. Exit Letter g. Reporting Back MEETINGS & REPORTS a. Activity Report b. Progress / Status Reports c. Course Reports d. Visit Reports e. Monthly Time Sheet / Attendance File f. Management Coordination Meetings g. On-Site Coordination Meetings

II.

III.