Abdul-Rasheed Bustamam

7030 Clearbrook Way, Sacramento, CA 95823 T: 916.623.5146 E: rasheed.bustamam@gmail.com

RB

Objective To obtain an entry level position in the IT field, utilizing technical, analytical, and leadership skills
to produce practical solutions for the firm.

Key Skills Troubleshooting: Mac, PC, Laptops, iOS, Android, printers, Linksys routers, Fujitsu POS
Imaging/migration: Mac, PC Software: DOS/Command line, Microsoft Office (Excel, Word, Powerpoint)

Education University of California, Davis: Chemical Engineering

Davis, CA 2008-2012 Coursework: ECH144: Rheology and Polymer Processing, ECH152: Chem Engr Thermodynamics, ECH142/143: Mass/Heat transfer, ECH157: Process Control, ECH141: Fluid Mechanics Labwork: ECH155: Chemical Engineering Lab: Cannon-Fenske viscometer, diffusion coefficient calculation CHE129: Organic Chemistry Lab: Distillations, separations, purifications

Career History and Technical Support, Compucom & Field Solutions Accomplishments CA 2013-present
Performed migrations for Wells Fargo (XP to Windows 7) Provided technical support for various businesses Vice President of Education, The Speaking Machine Toastmasters Club Elk Grove, CA 2013-present Organized international speech competitions at the club level Set leadership and communication goals for members and worked with other officers to help members attain these goals Oriented new members and matched them with a club mentor Participated in parliamentary procedures in the club Chief Assistant, Kumon Learning Center Tracy, CA and Davis, CA --- 2004-2008, 2013-present Tutored students from grades K-12 with math and reading comprehension concepts Assisted owner with administrative tasks such as lesson plans and customer service Assigned shifts to staff members based on availability Trained and oriented new staff members Supervised staff and students when owner was absent Technical Assistant, UC Davis School of Medicine Sacramento, CA 2009-2010 Troubleshot and resolved common hardware and software problems with faculty and student PCs using a helpdesk ticketing system Utilized disk images to restore a backup or configure a new PC Educated students and non-technical staff in maintaining their PCs effectively Participated in several domain migrations

Memberships, Affiliations, Certifications

CompTIA A+ Certified (May 2013) CompTIA Network+ in pursuit Blue Ribbon Tech Boot Camp Plus Certified (September 2013) Fujitsu FLS Certified (September 2013)