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Operating Instructions
Version 3.3
BA_REFULOG_V03.3_EN.doc
Title
Documentation type
Documentation purpose
This documentation describes how to operate the REFULOG monitoring portal. It provides information on the configuration of the plant, subplants and inverters on user setup on plant monitoring on the statistical evaluation of archived data
Editor
REFUsol Inc. Uracher Strasse 91 D-72555 Metzingen, Germany Phone: +49 (0) 7123.969-102 Fax +49 (0) 7123.969-333 http://www.refusol.com
Legal reservation
The data specified are descriptive and provide no legal guarantee. We reserve the right to modify the contents of the documentation and product characteristics.
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The reuse and publication of this document in articles, requires written consent of REFUsol Inc.
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Table of Contents
1 Monitoring Portal REFULOG ................................................................................................... 5 1.1 1.2 1.3 1.4 2 General Information ........................................................................................................ 5 Appropriate Use .............................................................................................................. 5 Technical Requirements ................................................................................................. 6 Important Notes .............................................................................................................. 6
First steps................................................................................................................................... 7 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 Hardware Installation ...................................................................................................... 7 Application for the activation code .................................................................................. 7 Network Configuration .................................................................................................... 7 IP Address setting on the inverter................................................................................. 10 Inverter configurations test ........................................................................................... 12 Finishing the Configuration ........................................................................................... 13 Router Port 80 Release ................................................................................................ 14 Registration for REFULOG ......................................................................................... 15 Configuring the Plant in REFU REFULOG ................................................................. 15
Plant Management ................................................................................................................... 18 3.1 3.2 3.2.1 3.2.2 3.2.3 Login ............................................................................................................................. 18 Main Menu .................................................................................................................... 19 Overview ....................................................................................................................... 19 Plant.............................................................................................................................. 19 Statistics........................................................................................................................ 23
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User ........................................................................................................................................... 26 Technical Support.................................................................................................................... 28 5.1 5.1.1 5.1.2 Checklist ....................................................................................................................... 28 Checklist Referring to REFUSOL via Ethernet to REFULOG ................................... 28 Checklist Referring to REFUSOL via External Data Logger....................................... 32
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JavaScript and cookies must be activated within the browser, to ensure that all application functions can be used.
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2 First steps
2.1 Hardware Installation
REFULOG BASIC is an internet-based monitoring portal for photovoltaic plants. You can customize your hardware and network connection, depending on the number of REFUSOL inverters existing in the local network and depending on the structure of an existing network (LAN) if any. Configuration of the network requires special IT knowledge. Please consult your network administrator or contact your IT provider. Network hardware is not contractually part of REFULOG.
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Click Start Menu, type cmd in the search box, hold down the Shift key and right-click on cmd.exe. Choose Run as administrator from the context menu.
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At the prompt type "ipconfig /all", so you get the network assigned IP addresses and configuration.
Write down the following settings from your router: Default(Standard) Gateway: 192.168.230.17 Subnet Mask: 255.255.254.0
With this information, select the IP address for each inverter, keeping the same format as the Standard Gateway. For example: Inverter 1: Inverter 2: 192.168.230.200 192.168.230.201
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This allows you to change your network settings, you must enter the standard password 72555 (numbers are entered in reverse order: 5 - 5 - 5 - 2 - 7)
Enter the IP address of the inverter, which you have selected. 10,104,120,200
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Subnetmask:
255.255.254.0
Once the settings are applied, the inverter will automatically power cycle.
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When the hourglass disappears after 5-10 seconds, the communication test was successful.
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Enable the port forwarding for port 80 Specifying the IP address is not mandatory. Enter the IP address, in our example the inverter IP address is: 10,104,120,200
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After a short time, you will receive an e-mail from the REFULOG server for validation purposes. Click on the validation link embedded within the email to continue the validation process.. This email also contains your registration data which will then allow you to register with www.refulog.com after the validation. You should change the default password immediately after the first registration under user settings.
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Once the photovoltaic plant has been successfully created, the individual inverters must be added to the plant via the "+ Inverter" menu item. To activate an inverter, the activation code of the particular inverter and the generator output connected to the inverter must be entered in the corresponding fields. If you wish, you can assign a name to the inverter. (inverter) Option: If you use several REFUSOL inverters in the the same postal address, you can add subplants to the configured plant via the "+ Subplant" menu item. For example, subplants can be different building roofs. Please note that these subplants must be created before you activate the inverters.
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3 Plant Management
3.1 Login
Start the REFULOG internet portal via the address (URL) www.refulog.com, click on Register and enter your registration data. If you wish to be logged in over a prolonged period on the same day, activate the checkbox: "Remember me on this computer".
If you have not registered as a user of the REFULOG portal yet, you can register here.
If you have forgotten your password or if your login is rejected by REFULOG , use the function "Forgot password" to have a new password sent to you. To do this, enter the e-mail address under which you registered and enter the image text specified by the system.
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3.2.1 Overview
The Overview window shows: Plant overview with subplants, if any were created Summary of all plant data Plant list with critical plant data and the plant status icon
You can click on any plant or subplant to access the display window of that particular plant or subplant
3.2.2 Plant
The Plant menu provides the following items: Inverter list + Add plant
The Inverter list window also shows an overview of all plants if several plants are managed. Click on the desired plant to select it. The display shows the name of the plant and a picture of your plant if you loaded it to the REFULOG server, the plant menu, the plant data, the "AC output" statistics with selectable Day, Month, Year, and Overall tabs, error messages.
The display provides an overview of your plant operational status. Other submenus are provided for managing the existing plant. The menu functions allow you to configure and evaluate the plant and subplants in many ways.
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Use this function to return to the plant overview if you manage more than one plant. This function is also available on other displays. It returns you to the corresponding higher level portal site and simultaneously updates the contents of the site.
This function opens the inverter list with the following views: Compact Detailed
If you select "Compact", the display shows an overview of the individual inverters, one per line. The Inverter type column can be sorted by clicking on the red arrow. Enter one or more search criteria in the first blank line to find a specific inverter. The search for the corresponding entries starts automatically. If it cannot find a corresponding entry (= inverter), the system displays an appropriate message. If you select "Detailed, the display shows each inverter along with its technical data and the current "Actual data".
The name of the inverter in the compact view is designed as a hyperlink. Click on this hyperlink to open details and statistics relating to this inverter.
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The name of the plant is designed as a hyperlink. Click on this hyperlink to move to the plant overview.
Use this function to create a new subplant. Fill in the form shown on the display completely and correctly; otherwise the monitoring functions will not be executed correctly.
Use this function to assign a new inverter to the plant or subplant. To activate the inverter, the activation code of the particular inverter and the generator output connected to the inverter must be entered in the corresponding fields. If you wish, you can assign a name to the inverter.
Use this function to edit the data relating to the plant or subplant. Optionally, a picture of the plant can be saved to the REFULOG portal server, which will then be displayed in the plant view.
Use this function to delete the plant or subplant. If you delete the plant or subplant, all activated inverters, their data and their monitoring are irrevocably deleted. Before the delete function is executed, a safety prompt is displayed which allows you to confirm or cancel the deletion.
Data loss! Execute this function only if you do not need this data any longer. This function can also be used to delete inverters.
Use this function to make monitoring settings for the plant. Activate the desired monitoring functions. There are individual monitoring functions which require input of target values according to your needs. To send monitoring information and reports via e-mail, enter a valid e-mail address. You can use any e-mail address you wish. You can also enter more e-mail addresses than one if the plant is monitored by several persons.
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The main menu also displays the plant overview. If more plants than one are set up, the list shows all of these plants. The list allows you to quickly move from one plant to the next.
The different colours of the plant icons indicate the operating state:
Plant which has not sent data to REFULOG yet (gray) Plant out of operation (red) Plant in operation, however, not in the optimal range (yellow) Plant in operation (since the date data was sent the last time) (green)
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3.2.3 Statistics
Use function "Statistics "plant" (1) or the "plant and corresponding inverters(2) to select the
from the selection lists depending on the objective of your statistical analysis. Then select the desired
"parameter" (3)
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To change the time interval displayed, click on the Month, Year or Overall tab. You can also enter a selected date.
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Once the desired data view is displayed, you can save this view to have it displayed again at a later point. Just open the "Saved data" tab, enter a unique name in the blank field, and click on "Save". The saved view can be re-opened, edited and deleted.
Operation of the statistical evaluation is the same for the "Statistics" and "Table" menu items. The tabular view does not provide the "Day" view. Use the option to save all values displayed in the current view to your PC where you can edit and evaluate them further, e.g., using MS Excel. First save the file created by the REFULOG portal to your computer. Then open the spreadsheet software and import the data of this file. The data must be imported to be available in the individual cells.
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4 User
The "User" menu item provides the following administrative functions: User List of plants + Add plant View of all co-users of the plant Creates a new co-user
Using function "User", all authorized users can view detailed plant information. If many cousers are created for a plant, the "User Name" column can be sorted by clicking on the . red arrow
To find a specific co-user, enter one or more search criteria in the blank first line. The search for the corresponding entries starts automatically. If it cannot find a corresponding entry (= co-user), the system displays an appropriate message.
If you want to enter only a part of the desired name, enter an asterisk "*" in front of and behind your entry as wildcard characters. Using function "List of plants", you can open an overview of which co-users have authorization to access which plant. If you want to revoke a co-user's access authorization or re-grant it, activate or deactivate the "User" checkbox and close the configuration window by clicking on or discard your change with
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Using function "+ Add plant", additional users can be created for the portal. These users obtain their own REFULOG access and are managed by the main user. One of the main user's typical management jobs is the assignment of plant access rights to co-users. To create a new co-user, fill in the form completely. The e-mail address must be unique and must not have been used in the portal yet. Activate the plant for which you wish to assign access rights to a co-user. If, as the main user, you manage more plants than one, you can assign new co-user access rights to all or to single plants. In addition, the desired rights can be activated for all authorized plants assigned to the co-user. Close the user creation window by clicking on or discard your entry with .
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5 Technical Support
5.1 Checklist
If the plant or individual inverters fail to send data to the REFULOG portal, the following checklist may help you to find the root cause.
In addition to the manuals, the sections below provide a troubleshooting summary to support you in case of a communication failure: Test point
Undamaged cables Connectors
Description
All cables must be checked for damage and kinks. Damaged cables must be replaced. The cables must be firmly connected to the connectors (strain relief). The connectors must be inserted properly and firmly (remove and reinsert connectors).
The cables must be properly connected. Ethernet: 1:1 S/FTP cables, max. 100 meters in length
Cable routing
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Test point
Date and time Password Portal monitoring Ethernet connection
Description
Set date and time to local time Enter 72555 as password for changes (numbers are entered in reverse order: 5 - 5 - 5 - 2 - 7) The portal monitoring function must be activated Configure LAN connection as follows: Assign a unique IP address Assign the correct SubnetMask Enter the Standard Gateway IP If possible, replace the patch connection cable with that of a different inverter The portal settings are: IP = 88.79.234.30 Port: 80 URL: www.refulog.com
Portal settings
Test communication
Execute the portal test function. The hour glass must be displayed for approx. 2 to 10 seconds and must disappear thereafter. Less than 10 seconds = was confirmed with ENTER More than 10 seconds = no internet connection
Then contact the RefuSol Service Desk to find out whether the data package was successfully transmitted to the portal. Check whether the device configuration has already been sent to the portal. The data logger must be activated. Are critical messages displayed (see manual)? Is the inverter reactivated automatically?
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If it was not possible to complete the portal test successfully, check the following items: Check using a laptop or PC: Test point
Connection to router REFULOG portal
Description
Using command "ping IP-ROUTER", check the physical connection to the router. Check whether the portal can be reached in the browser: http://88.79.234.30 www.refulog.com DOS command: "tracert 88.79.234.30" The portal IP address must be reached. The error message "Host not reachable" is correct since the "ping" is disabled for REFU.
Internet route
Data packages
Check the network traffic during the portal test using a network "sniffer" program: Sent by REFUSOL Answered by REFULOG
Description
The Connect LED at the port of the network device to which the inverter is connected must be lit. The Traffic LED must flare up repeatedly. The network device (hub, switch or router) should be set to 100 Mbits full duplex. Does a device require a computer account to be connected to the internet? Open port 80 Set up TCP/IP Request at 88.79.234.30 Port 80 as a rule Has an IP been assigned to the inverter MAC address? Check all log tables of the network devices Switches Firewall Router Check the connections to the web using the "route PRINT" DOS command. The IP packets of the inverter must be routed to the internet at the firewall.
Network connection Computer account Port opening Rule created for portal ARP table Log tables
The latest failure report is at storage location S0, the oldest one at S100. A new failure report is always stored to storage location S0. As a result, the failure report at storage location S100 gets lost.
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Parameter list
The inverter parameters listed below serve to set and/or check the configuration of the inverters: Parameter no.
P 405.2
Designation
Inverter activation
Description
Defines whether the inverter is automatically activated with sufficient DC voltage 3 = default value Defines the protocol at the particular interface 1 = REFU, SOLARLOG, Weblog 2 = SOLARLOG (applies only to older firmware ) 3 = MeteoControl (applies only to older firmware ) Defines the data logger 0 = off 1 = on Defines the time interval (60 / 300 / 600 sec) at which values are stored by the data logger 600 = default value Defines the transmission of configuration data 0 = no config transmission in the queue 1 = config data is transmitted Defines whether the inverter sends data to REFULOG . 0 = communication via RS485 bus 1 = communication via RJ45 Ethernet
P 407.3
Protocol
P 450.0
Data logger
P 451.0
P 472.0
Config transmission
P 473.0
Portal monitoring
After completed parameter entry, switch off the REFUSOL and switch it on again after approx. 1 minute.
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In addition to the manuals, the sections below provide a troubleshooting summary to support you in case of a communication failure: Test point
Undamaged cables Connectors
Description
All cables must be checked for damage and kinks. Damaged cables must be replaced. The cables must be firmly connected to the connectors (strain relief). The connectors must be inserted properly and firmly (remove and reinsert connectors).
The cables must be properly connected. Ensure wires are correct in cable extensions. Properly connect the cable shield to the metal connectors and ensure the REFUSOL is grounded. Inverter connector Unassigned Pin 2 = + Pin 3 = Unassigned
For bus termination "X14 Out": Bridge 1-2 and 3-4 Signal cables should not be placed too closely to current-carrying lines.
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Test point Date and time Password Portal monitoring RS485 port
Description Set date and time to local time Enter 72555 as password for changes (numbers are entered in reverse order: 5 - 5 - 5 - 2 - 7) The portal monitoring function must be deactivated. To configure the interface, select menu Configuration > Communication > RS485 USS address once per channel = "1" to "31" Protocol = "1" Baud rate = "57600" Check whether the device configuration has already been sent to the portal. The data logger must be activated. Are critical messages displayed (see manual)? Is the inverter reactivated automatically?
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Description
Set date and time to computer time Install the latest version. Only one inverter manufacturer may be connected to a bus connection. If you intend to connect two different manufacturers, ensure bus separation (connectors A and B).
Inverter scan
If necessary, delete the inverter list at the SOLARLOG by a reset or reset the SOLARLOG to the factory settings. Re-scan the inverters to register them. If necessary, connect only one inverter and carry out a scan (do not forget the bus termination). The overview of participants must display all inverters. The SOLARLOG must display the same values as the inverters. The configuration of IP, SubnetMask and StandardGateway depends on the existing network.
Description
Set date and time to computer time Install the latest version. Only one inverter manufacturer may be connected to the bus connection. If necessary, clear the inverter list at the Web log by a reset or reset the Web log to the factory settings. Re-scan the inverters to register them. If necessary, connect only one inverter and carry out a scan (do not forget the bus termination). The overview of participants must display all inverters. The Web log must display the same values as the inverters. The configuration of IP, SubnetMask and StandardGateway depends on the existing network.
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If it was not possible to complete the portal test successfully, make the following checks:
Test point
Connection to router REFULOG portal
Description
Using command "ping IP-ROUTER", check the physical connection to the router. Check whether the portal can be reached in the browser: http://88.79.234.30 www.refulog.de DOS command: "tracert 88.79.234.30" The portal IP address must be reached. The error message "Host not reachable" is correct since the "ping" is disabled for REFU.
Internet route
Data packages
Check the network traffic during the portal test using a network "sniffer" program: Sent by PMU Answered by portal
Description
The Connect LED at the port of the network device to which the inverter is connected must be lit. The Traffic LED must flare up repeatedly.
Network connection Computer account Port opening Rule created for portal ARP table Log tables
The network device (hub, switch or router) should be set to 100 Mbits full duplex. Does a device require a computer account to be connected to the internet? Open port 80 Set up TCP/IP Request at 88.79.234.30 Port 80 as a rule Has an IP been assigned to the inverter MAC address? Check all log tables of the network devices Switches Firewall Router Check the connections to the web using the "route PRINT" DOS command. The IP packets of the inverter must be routed to the internet at the firewall.
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The inverter parameters listed below serve to set and/or check the configuration of the inverters: Parameter no.
P 405.2
Designation
Inverter activation
Description
Defines whether the inverter is automatically activated with sufficient DC voltage 3 = default value Defines the address of the interface. Values can be selected from 1 to 31. Defines the protocol at the particular interface. 1 = REFU, SOLARLOG, Weblog 2 = SOLARLOG (applies only to older firmware ) 3 = MeteoControl (applies only to older firmware ) Baud rate of interface RS485 57600 = default value Defines the data logger 0 = off 1 = on Defines the time interval (60 / 300 / 600 sec) at which values are stored by the data logger 600 = default value Defines the transmission of configuration data 0 = no config transmission in the queue 1 = config data is transmitted Defines whether the inverter sends data to REFULOG . 0 = communication via RS485 bus 1 = communication via RJ45 Ethernet
P 406.3 P 407.3
P 420.3 P 450.0
P 451.0
P 472.0
Config transmission
P 473.0
Portal monitoring
After completed entry, switch off the REFUSOL and switch it on again after approx. 1 minute. Whenever the RS485 bus has been opened, the data loggers must be de-energized and restarted!
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6 Technical Support
Informational material, documentation and additional resources can be downloaded from our website (www.refusol.com under the downloads section for your specific inverter type. If you want to clarify REFULOG issues, please contact: Phone: +1 (408) 775 7365 +1 (866) 774 6643 Monday to Friday, 08:00 a.m. to 05:00 p.m. PST Fax: +1 (408) 790 2038 Email: (mailto: refulog@refusol.com)
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7 Notes
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RefuSol Inc. 48025 Fremont Blvd. Fremont, CA 94538 USA Phone: Fax: +1 (408) 775 7744 +1 (408) 790 2038
info@refusol.com
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