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Ticket # Customer
Subject
Description
Status
1 2
As discussed I have checked the particular transaction(2013100105) specific Item (SKBR00513) Quantity is mismatched in the print format, as the quantity in the report is as batch wise the particular item (SKBR00513 ) Quantity is split into 2 batches and one of the batch is not specified with the quantity so that its not giving in the report please find the attachment for your information. Eg: Item (SKBR00513) has 11 Quantity Batch1 is having 10 Quantity Batch2 is have Nill Quantiy Print showing: 10 Quantity (Batch1) ServiceTax Invoice - [Test Asian]
Closed Closed
3 4 5
We once again sending the error sheet for your reference.We are unable to process the bill due to an error in a concern document and print format.We noticed that the entry level amounts are appearing correct. But there some Correction A/P Invoice and payment inconsistency between( i.e Comm & comm2 Id) voucher entry level, draft mode and print format Hold Business Blue print/Functional Designed Business Blue print/Functional Designed Document Document Not yet provided Hold 5. Activities to be explained Service : 8. Provision of General Tab to enter Other Principle & Courtesy Visit details SAP i phone integration 1. ARE -1 - New Report 2. ARE - 3 - New Report 3. Export Invoice - New Report 4. Packing Slip - New Report 5. Sales Against CT3 6. Sales Against ARE - 1 7. VAT Consumption Breakup Report Sales Opportunity : 5. Activities to be explained Service : 8. Provision of General Tab to enter Other Principle & Courtesy Visit details SAP i phone intigreation 1. ARE -1 - New Report 2. ARE - 3 - New Report 3. Export Invoice - New Report 4. Packing Slip - New Report 5. Sales Against CT3 6. Sales Against ARE - 1 7. VAT Consumption Breakup Report Hold
6 7 8 9 10 11 12 13 14
CHRYSTEC FICUS PAX FICUS PAX FICUS PAX FICUS PAX FICUS PAX FICUS PAX FICUS PAX
15 16 17
SAP B1 Error in JE level Unable to view the PO attached to the entry Need a SAP report of PO vs Invoice
SAP should not allow us to pass any JE to grouping account but surprising it is allowing. Example: Employee salary Advance It is grouping account & total of individual employees ledger balances, any JE should come from the individual employees level not to any grouping account. Employee Travel Advance, Exp Adv, S Debtors, S Creditors, etc.. SAP should not allow any JE directly to these grouping account. Open for finance team need a report showing PO with invoices details. As we previously informed about below issues, print out shows rounding off of the qty which should be actual as per SAP entries need Purchase MIS Reports from the SAP for month may to Sep-2013. Closed Open
18 19
Open On Hold
20
956 IKA
Pls check bleow PO , even they closed the qty still open in SAP.
Document Number Posting Date Customer/Vendor Code Customer/Vendor Name Item No. Item/Service Description Quantity Row Delivery Date Overdue Remaining Open Quantity Rec Qty Price 104343 19/12/12 V100093 TOPWIN INDUSTRIAL COMPANY 741300 R 1345 PROPELLOR STIRRER 15 15/01/13 191 15 0 11.43 104343 19/12/12 V100093 TOPWIN INDUSTRIAL COMPANY L004795 Rotor 19G 50 15/01/13 191 50 0 4.88 104343 19/12/12 V100093 TOPWIN INDUSTRIAL COMPANY L004816 Drive shaft S 18N-10G 10 15/01/13 191 10 0 8.59 104343 19/12/12 V100093 TOPWIN INDUSTRIAL COMPANY 593600 RING,THRUST,S25N 50 15/01/13 191 50 0 0.85 Open
21
1057 IKA
CONTROL ON PRICES
22
1067 IKA
PO Changes - IKA
23 24 25 26 27 28
720 NBBC 826 NBBC 829 NBBC 836 NBBC 841 NBBC 844 NBBC
SAP ERROR(2) TRADING,PROFIT AND LOSS, AND BALANCE SHEET GENERAL LEDGER ON DOT MATRIX PRINT LBT INVOICE,CASH MEMO AFTER ANY ERROR IN SAP - ENTRIES GETTING IN MULTIPLE TIMES excise return report - as well as xml file generation
Sale Order 1.U_MISPL should be listed based on user group defined in price list screen. 2. U_MIS price should be always >= list price selected as above list price. 3. Option required to fix maximum discount % , item wise and price list wise. Price control as below 4. Total Local Currency is always>= {(List Price-(List Prices*Discount % )/100 ) }*Qty 5. The above control required in Sales Order Add mode and Update mode. 6. System should not allow to add Sales Order if the above condition5 is failed. A/R Invoice 1.Same as above Sales Order. 2. Gross Profit is always >= (Cost of Goods sold+(Cost of Goods Sold*Discount %)/100) Note : 1.User defined field is to be provided to fix Discount % 2. Discount % is common for all Items in a invoice. I have made changes to PO as discussed and confirmed by you over phone. Please check and kindly confirm the same. In laxicon bearings incoming payment error coming Entry automatically saved 3 times ticket raised to SAP TRADING,PROFIT AND LOSS, AND BALANCE SHEET GENERAL LEDGER ON DOT MATRIX PRINT LBT INVOICE,CASH MEMO due to internal error - 1101 entry is geting multiple times -
Open
Open
29
863 NBBC
Pl refer attach payment advice cheque given of rs 90,64,394.95 Payment advice amount in print showing as rs 91,99,394.95 Amount in credit card tab not showing rs 1,35,000.00 as this amount deducted from payment but at that time we have not received any details Any other method to deduct such amount pl guide Open
30
1008 NBBC
URGENT : Extremely slow response for SAP LBT NUMBER ON LAXICON BEARING INVOICES SALES PROFITABILITY REPORT MARKING OF AR INVOICE OR AR CREDIT MEMO REQUIRED
1. When people are making invoice cash memo or excise / non-excise invoice, after completing the entry, preview takes 30-50 seconds, before it is printed. 2. This is high, but does not pose issue for others except on the Sales Counter. It becomes frustrating to customer and operator both. This is the extra time over and above the entry and printing time. The customer does not wait. 3. Sometimes this time can be more also. 4. The delay is same, whether for LAN users or Remote. 5. The SAP Server CPU utilization is always below 40% and Memory below 50%. For RDP server, CPU below 50%, RAM below 70%. 6. We have checked the Server, PCs, LAN connections etc and find that they are ok. Open we have given in warehouse Lbt number it is not getting printed on non excise invoice Open SALES PROFITABILITY REPORT - MARKING OF AR INVOICE OR AR CREDIT MEMO REQUIRED
31
1024 NBBC
32
1055 NBBC
Open
33 34 35
Subject in auto mail feature Return Loop Issue-1 Return Loop Issue-3
As we are sending the Order acknowledgement mail through the system with predefined text, we would like that In the Sales Order we enter the field ' Customer Reference No.' be displayed in the subject of the mail. Similarly for quotations, and dispatch, the subject of the mail should have the quotation no. please, and LR no. This will help us to track the sent mails accurately. Open Buffer PPID return loop is not getting caluclated Open Memory PPID is getting duplicated- May be when doing mulitple inflow people Open After patching also from listner status in SAP remains RIP...mainly for HP "This PPID is in Complete in RIP and RIP in SAPCN0WWDYX7287234AGJ7MCN098W4H7287 225522ULCN0321DV7287222IDTLICN098W4H72 87228GFEELCN03XNMH6418026713VBCN098W4 H7287225SDPELCN098W4H7287225QD1TLCN09 8W4H7287224N1CJLin 113 Server D:// SAP DB//rlogic_20130807_17-11-35.bak" In 113 server backup database has been kept for further analysis Open Listner threw an execption but still listner status is ready only(check 6th August email) Open Edit BOM -Insert/delete/edit component in a BOM Open When tried to create new SAP id we are getting error like usersign can't be NULL. Please create a new SAP id by name mbdelhi for our Delhi user. We will update other relavent fields later. Open Buffer Upload issue -- very critical Buffer part no and Buffer serial no is not getting update for the defective PPID, after buffer is uploaded. Below is the example. select u_buffsn,U_buffpart,u_buffer,* from [@gen_operations] where u_serialno ='TMC1C51317201DS' Note : This is very critical. we are shipping out both Buffer and defective to the customers. Open
36
991 R-Logic
Listner-1
37 38
Listner-2 BOM
39
995 R-Logic
40
998 R-Logic
41
999 R-Logic
Below are the flowtag, were listener has patched the record but its not updated in SAP gen_operation table. Daily we are getting 10 records mainly for HP. Note: As of now we have updated the records by making the patched = false. . find the below mentioned 14 flow tag # where the part information(Serial No, Model No & Week Code) is not updated in SAP Report. Flowtag FTAP0G12EX FTAP0G14U9 FTAP0G156W FTAP0G1594 FTAP0G19TJ FTAP0G1J8A FTAP0G1U4W FTAP0G1V7B FTAP0G285C FTAP0G2UD6 FTAP0G2W02 FTAP0G30CV Listner Part information not updated in FTAP0G30TK FTAP0G310C Need your help to Daily Report resolve it Open
42
1000 R-Logic
SAP pre-alert uploaded with customer code'Foxconn' with hub id -Foxteq Services India. These parts have been updated to PRV but under logistics movement screen we are not getting any details for customer 'Foxconn'. Under logistics movement, we have customer with customer code 'Foxteq' under which no data available in PRV status. Also, hub address details Logistics Movement FOXCONN/FOXTEQ not appearing under operations screen for this customer and hub id errors in SAP hub. Kindly check and arrange to resolve. Open New Requierment Need few changes in warranty calculation only for HP Rlogic to share the logic Open New Requierment Need a new table in SAP DB, FRS should have rights to Insert,update and delete. Open New Requierment Based on customer,category and Warranty Open New Requierment 2 Lable for One customer Open Frequently from morning we are getting below error . We are unable to receive the parts in SAP. Every time we need to restart the SQL service to solve this error. Open While priniting the DC the total price is showing as zero's(0) while printing the DC.As well we have updated from backend.So please resolve the issue as soon as possible.Please find the attachment. We are getting an error (Insufficient memory to continue the execution of the program) and the daily report is not generating properly.This is happening from past 7days.
43
1001 R-Logic
HP Warranty Calculation
44 45 46
New Table in SAP - BOM OUT Box label-1 OUT Box label -2
47
1007 R-Logic
48
1012 R-Logic
DC Printing Issue
Open
49 50
Open Open
51 52 53
VFIR Report for BD Shipment This VFIR issue was one more bug which was escalated in August month itself but till now no update. Please look into this and correct the report Open SAP INSTALLATION IN NEW SERVER" Open Open
Form C Request Format chagne request Form C Request Format chagne request
54
1011 SALOC
The following are the two issues to be sorted out. 1) The Balance of Debtors Control account shown in the Trial balance as on 31/3/13 does not match with the Aeging statement taken from SAP on the same date. We have to show the aeging of Debtors under catagory of more than 6months and less than 6 months from the date of invoice as per Companies Act. The output from SAP is relied upon by the auditors.The reasons for figures not matching with the Trial balance figures(if any) may be furnished.However subsequent to 31st March2013 the Aeging statement as per SAP as on any one date should match with the Debtors schedule control account in the Trial balance which may be ensured and aconfirmation to this effect be given by Genesys. 2) The ledger account Cheques and drafts on Hand is showig a balance of Rs.1740321.07 credit as on 31/3/13. We have already transfered the cleared cheques from this account after june 2012and reconciliation of Karnataka Bank Limited account has also been done on a month to month basis. Normaly this account should show a zero balance. The reason for showing a creidt balance may be looked into. Both these activities may be positively completed on or before 16th Augustto 2013 enable the Statutory Closed This has reference the to Audit of accounts for the financial yera 2012-13. We need the services of Shri Srinivas murthy for providing certain clarifications of entry passed duirng March2012 for closing the feb& march2012 books in SAP, as the Audit for the current financial yera ie2012-13 is under way. You may kindly ask him to personally visit our office on 6th September 2013 to clarify issues which has been explained to him and to pass necesssary rectification entries where ever required. 1)The SAP issue raised earlier only the 1st issue of Group Drs total matching with Aeging has been completed by Genesys. 2)However the second issue of Cheques and drafts on hand a/c Rs.1740321.07 Cr is still pending. This pertains to period March2012. the same was explained to Mr.Vinod of Genysis.Break up is also available. How this is to be squared up has to be suggested by Genysis. In fact the balance in this account should have been nil as on 31/3/2013 as the BRS of Karnataka bank has been reconciled every month.He has sought time to discuss the issue with Mr. Srinivas before he could update on the issue. 3) The following Material accounts hav been opened in SAP. How these accounts are to be closed as on 31/3/13 is to be suggested a) Stock increase /decrease Rs. 69,20,219.79 Dr Where Balloon showing with 1 should change in the format. This changes in Tax Invoice cum delivery challan.. 1. We are facing some problem while Login in SAP through iPhone or iPad. Please see the attached Screenshot. attached sample format for liability report As gensys has done Scheme addon for us , we want to give acese authorization for limited user m Hoe configure the same
55
1040 SALOC
SAP issues
Closed
56
1082 SALOC
Open
57 58
Open Open
59
Open
60
61
62 63
We want Add on Ware House code in existing Adding ware house code in Exisitng Item item masters for (3500 Nos) pending from Master customer Open Buy Item A 1 No @ Rs. 1250 /- + B 1 No @ Rs, 1500/- If the Qty Cross A 25 Nos Scheme 1 combo scheme is not @ Rs.1250 /- + B 25 Nos @ 1500/- get free item working Example as Below Z 1 No @ Rs.1/Open We want to Mass Upload Scheme Master Through DTW, as we have 300 items in each scheme for different warehouse and Tax Codes , Uploading Scheme Master - DTW Please Provide Procedure Open Scheme 1 3. Labiality report - Pending Scheme 1 4. Item Cost on ( CST calculation will doing AP credit Memo) Pending 3. Labiality report - Pending 4. Item Cost on ( CST calculation will doing AP credit Memo) Pending Open
64
Open
65 66
67
: Scheme 1 5.Price Should be non5. Price Should be non-editable in Group Sales editable in Group Sales Order Pending Order Pending Screen Shot for Error while Adding Ar Credit Error While Adding AR Credtit Memo Memo As per Discussion add these two tables in Uploading Tool 1. GEN_ITB1 - GEN_ITB1 2. FW: Add two Tables in Uploding Tool GEN_OITB - GEN_OITB
Open Open
Open
68 69 70
961 StoveKraft Private Limited 1021 StoveKraft Private Limited 1063 StoveKraft Private Limited
Error while crating or updating Item Master Wrong JV Issue in SAP B1- point-2
We are getting following error while creating or update Any Item in Item Master. Variation between number of price lists and number of price lists for items. [Items - Prices - Price List No.][line: 0] This is 3rd incidence of the same error. Can you please explain us, that what causes this error. As this is stopping us from creating or updating any Item and hinders our day to day operation. If we need to escalate this issue to SAP, Request you to do the needful at the earliest Open Please find Screen Shot for Fixed asset Item in which JV is getting Double Booked Open 2. Out Going Excise Invoice Printing Sequence Open
71 72
3. Incoming Excise Duty for Fixed assets 50 % on Carry forward and 50% - Configuration for all three parameters 12 % + 2 % + 1 % Open 5. Tool for Uploading Scheme is not working Open
73
Printing 2
: You have to increase the column width of payment voucher if the figure is more than 1 cr .At present figure of more than 1 cr is getting jumbled up. Sreenivas:- No support ticket is raised on this. This will be addressed by Tuesday Open
74
Please be informed that while Transferring Data from Live DB to English DB, some Data from Live DB has not been transferred displaying POP-UP Msg as Doc no. already exist. While checking the untransferred Document no. in English DB, the untransfered Document nos. are pertaining to Closing entries passed as on 31.03.13 for closing the FY 12-13. Your early action regarding the issue is required, because all our reporting based on Eng DB is held up due to untransfered the DATA from Live DB to Eng DB. Closed
75
1015 VASUNDARA
Document date... 1. Whenever we are creating a Sales Order, the Project # is getting created in the Project Table with Valid from as 1st of October 2013. 2. We need this BP document date to appear in the A/R Invoice and Excise document wef from Sep 1 2013. Can you get this changed ASAP.
We have a operational requirement. I would like to know whether this can be implemented in B1. As you are aware, now we are a part of Vinci Energies, France and our reporting should be in Sync with theirs. Following are some of the rules followed in Vinci reporting (QUARTZ): There will be monthly closure of Books Expense/Revenue provision has to be made on 19th of every month The MIS reports should contain actual values from 1 to 19th of every month and Provisional values from 20th till month end Once the reports are taken on 19th with month end provisions there should not be any transactions posted for that month again. But if we lock the posting period after 19th following would be our practical problems which seems a little impractical in India business scenario: No A/R Invoice can be raised for the month after 19th. No Sales order/Purchase order can be booked. No cash/bank transactions can be booked. Keeping these things in mind we thought of a intermediate solution. There is a field named Document date in B1. We would like to rename this document date as QUARTZ DATE. From 1st to 19th of every month the QUARTZ data will be same as the Posting date. After 19th the QUARTZ date will become 1st of next month. In every posting Closed 1. Whenever we are creating a Sales Order, the Project # is getting created in the Project Table with Valid from as 1st of October 2013. Can you please check this up Closed 2. We need this BP document date to appear in the A/R Invoice and Excise document wef from Sep 1 2013. Can you get this changed ASAP. Ticket no 2 Closed With reference to the above subject, we are getting below error while updating project no in row level. Please find below screen shot for the same. Closed As discussed can we get the Query report related to BP activity: Activity # Activity date BP Name Contact person Remarks Closed Project # Invoice number Amount Balance amount Closed
76
1022 VASUNDARA
77
1023 VASUNDARA
78
1045 VASUNDARA
79
1061 VASUNDARA
Activity report...
Functional Resource
Technical Resource
Time Taken
Remarks
Premanand Premanand
Reddimma Reddimma
10/1/2013 10/11/2013
----
0 0 0
----------
-Prem Anand --
0 0 0
Premanand Premanand
---
8/27/2013 9/25/2013
Premanand
--
8/30/2013
Premanand
Reddimma
10/4/2013
Premanand
Reddimma
10/8/2013
0 0 0 0 0 0
Premanand
--
6/26/2013
Premanand
Reddimma
8/16/2013
Premanand
--
9/2/2013
Premanand
--
9/26/2013
----
Premanand
--
8/13/2013
Premanand Premanand
---
8/13/2013 8/13/2013
0 0
Premanand
--
8/13/2013
Premanand
Prasad
8/13/2013
Premanand
--
8/13/2013
Premanand
--
8/13/2013
Premanand
--
8/13/2013
0 0 0
Premanand
Prasad
8/13/2013
Premanand
Prasad
8/23/2013
Premanand Premanand
Prasad K --
9/26/2013 10/8/2013
----
Premanand
--
8/21/2013
Premanand
--
9/16/2013
Premanand
Reddimma
10/11/2013
S Murthy
---
2/14/2013 6/4/2013
0 0
Premanand
--
6/13/2013
Premanand
--
6/19/2013
Premanand
--
7/3/2013
Premanand Premanand
---
7/8/2013 7/3/2013
0 0
Premanand
--
7/3/2013
Premanand Premanand
---
7/3/2013 7/23/2013
0 0
Premanand
--
7/19/2013
----
Premanand Premanand
---
10/8/2013 10/8/2013
Premanand
--
7/18/2013
Premanand
Prasad K
8/8/2013 03/09/12013
9hrs
Santosh AN
--
8/26/2013
Santosh AN
Kunal
9/2/2013
9/3/2013 4hrs
Santosh AN
--
9/2/2013
Premanand
--
9/18/2013
Premanand
--
10/7/2013