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2007 Annual Report

Genpact manages business processes for companies around the world. We combine our process expertise, information technology and analytical capabilities with operational insight derived from experience in diverse industries to provide a wide range of services using our global delivery platform.

Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impac mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global mpacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global A Decade of Pioneering | A Future of Growth 1 Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact glob Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impa obal Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko mpact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Initial Public Offering Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f S od i H z G Impact global Impacto Listed on the NYSE on August 2, 2007 mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f S o Hkko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkung f od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltwe Growth with GE and Global Clients Wirkungen o fS od Revenues iH z kko Impact global Impacto mundial Wereldwijd bereik Impact mond grew 34% to $823 million Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impa mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bere New Operating Locations mpact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldw Changchun, China; Manila, Philippines; and Cluj-Napoca, Romania ereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mund Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impac mundial Wereldwijd Impact bereik Delivered Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Our greatest accomplishments occurred driving business impact for our customers leveraging mpacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od iH z kko Impact global process excellence and technology, and using Six Sigma, Lean and re-engineering. Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact glob Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f S od iH z kko Impa 95% decrease in time to open an account (22 days to 1), improved customer satisfaction obal Impacto Wereldwijd bereik S od i H z kko andmundial created additional capacity of 150Impact people mondial Weltweite Wirkungen o f mpact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Top US Bank Redesigned wire transfer process to reduce cycle time by 90% and errors by Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko 50%, delivering benets greater than $10MM Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f S od iH z kko US Investment Bank Redesigned client expense tracking and recovery process to improve Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z reimbursement, delivering benets in the tens of millions of dollars Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS o GlobalImpact Oil & Gas Company Cash forecasting improved by 67% , cash ow global Impacto process mundial Wereldwijd bereik Impact mondial Weltweite Wirkung Hkko and cash reconciliation process improved, variance among businesses reduced by 90% f od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltwe delivering $10MM in annual benets Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mond Weltweite Wirkungen fS od Financial iH z kko Impact global Impacto mundial Wereldwijd bereik Impa o Global Management & Advisory Company 25% increase in trades (equity mondial Weltweite Wirkungen o f S od i H z kko Impact global Impacto derivatives) processed straight-through and reduced incidence of cash reconciliation breaks, mundial Wereldwijd bere mpact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldw delivering $2MM productivity per annum ereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mund Top mondial US Bank Branch opening time reduced 20% with estimated benet of $23MM annually Wereldwijd bereik Impact Weltweite Wirkungen oby fS od iH z kko Impact global Impac mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen fS od iH zchain kko Impact global Leading Oil Renery Improved transport lead times o and supply performance, mpacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f S od i H z kko Impact global freeing up $1.5MM working capital Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Australian Bank Improved customer resolution times by 90% (28 days to 2), Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od ifreeing H z kko Impact glob capacity by 50% and improving customer satisfaction Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impa obal Impacto mundial Wereldwijd bereik Impact mondialstructure Weltweite Wirkungen o fS od i H z kko Leading Auto Manufacturer Streamlined organization across afliates, delivering mpact global $600K Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f S od iH z kko annual savings Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Global Brewing Company Redesigned Procure-to-Pay process to decrease working capital Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko needs by overImpacto $1MM mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f Impact global S od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS o Hkko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkung f od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltwe Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mond

10 years of

global business impact

an onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires 2 A Decade of Pioneering | A Future of Growth n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds I am pleased to introduce our rst Annual Report as a public company. 2007 has been a truly notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires y, Pentru acionarii n unsere Aktionre gekjs landmark year for us with the listing of our shares acionarii on the Newnotri York Stock Exchange and ks;j/kkjdks a ds f y, Pentru Adelivery nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri of outstanding nancial performance. A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds We have been the pioneers of a new industry that started barely ten years ago. In that short y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires time, our industry has started changing the way companies around the world work and the n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan way services are bought and sold. While many people, ourselves included, used to refer to this nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri as Outsourcing, we now call it the Globalization of Services a far more apt description. As A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds demographics in developed and developing economies change and companies redene their areas y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires of focus, the search for global intellectual talent and outstanding service excellence will intensify. n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan We are at the heart of this change. With the capabilities we have built around the world in nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri India, China, the Philippines, Hungary, Romania, the Netherlands, Spain, the UK, the US and A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds Mexico we are extremely well-positioned to take advantage of these trends that will continue to y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires drive demand for our services. n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri 2007 Results A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds Our results have exceeded our expectations. We grew 2007 revenues by 34% toaandeelhouders $823MM, with A nuestros accionistas Aan onze A nos actionnaires y, Pentru acionarii notri over 90% coming from growing relationships with our existing customers. We continue to deepen n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan our relationship with multiple GE businesses,gekjs and GE continues toa serve a strong reference. We nze aandeelhouders A nos actionnaires An unsere Aktionre ks ;j/kkjdks ds f as y, Pentru acionarii notri meaningfully improved our protability, increasing our adjusted operating income margin by 50 A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds basis pointsnotri to 16.0%. To achieve this,A we grew with our existing customers, gaining the benets nuestros accionistas Aan onze aandeelhouders A nos actionnaires y, Pentru acionarii of scale in individual relationships, as well as managed the many levers we have to increase our n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan efciency continuously. Most importantly, ourgekjs revenues employee to an industry-leading nze aandeelhouders A nos actionnaires An unsere Aktionre ksper ;j/kkjdks a dsgrew f y, Pentru acionarii notri $28,200 from $26,400 in 2006, reecting the higher-value work we are doing for customers, our gekjs ks;j/kkjdks a ds A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre ability to capture price increases for the quality of our work, and greater productivity. notri A superior nuestros accionistas Aan onze aandeelhouders A nos actionnaires y, Pentru acionarii n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri Genpact Our People and Heritage A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre We come from a rich heritage as a former subsidiary and captive of GE. This heritage has given gekjs ks;j/kkjdks a ds us terric foundations in operating excellence, organization development and aandeelhouders driving continuous A nos actionnaires notri A nuestros accionistas Aan onze y, Pentru acionarii n unsere Aktionre gekjs improvement Lean and re-engineering. We added to this an outstanding ks;j/kkjdks using a ds f Six y, Sigma, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre leadership team and a passionate, high-energy culture is focused our customers and Pentru acionarii notri gekjs ksthat ;j/kkjdks a ds on f y, A nuestros accionistas Aan onze aandeelhouders A nos An unsere Aktionre gekjs ks;j/kkjdks a ds meeting our commitments. At the core of Genpact, weactionnaires are operators, driving industrial-strength operating excellence, with the DNA of Sigma and Lean. We have made major investments in A nos actionnaires notri ASix nuestros accionistas Aan onze aandeelhouders y, Pentru acionarii n unsere Aktionre gekjs these tools and these investments pay off every dayacionarii for our customers. ks;j/kkjdks a ds f y, Pentru notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri This gives us a unique advantage. The longevity and experience of our leadership in our industry A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds allow us to deliver excellent results for our customers. The experience of working with the wide y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires range of GE businesses and our Global Clients allows us to analyze processes across companies n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires

dear shareholders

A Decade of Pioneering | A Future of Growth

and industries and to set industry standards and benchmarks. Our clear focus on operating excellence and driving continuous process improvement ensures that we take our customers processes to new standards, deliver ongoing productivity and, in the end, deliver results that are aligned to our customers business goals. Our Business Model Our business model is simple: We partner with customers to deliver our breadth of services and solutions from our global operating centers located around the world. The caliber of our customers, the strategic nature of our relationship and the quality of our service delivery allow us to deepen our ties and expand our business with these customers, generally with longterm annuity contracts spread over three to seven years. This gives us visibility into our future revenues and allows us to plan and allocate resources efciently and effectively. That nearly the entirety of our growth comes from existing customers is the best testament to the quality of services and solutions we deliver and is a validation of our unique model. We develop deep ties with our customers by integrating ourselves, seamlessly, into their operations through our proprietary Virtual CaptiveSM model, which will create long-term value for our company. Macro Trends Where We Operate The growth rates of emerging economies are fueling a parallel rise in wage ination, foreign exchange rates and infrastructure costs. No business is immune to these increases. However, we have many ways to offset these trends. As wage ination rises, particularly in India, our expansion into Tier 2 and 3 cities there and our strong emphasis on training our own talent through the Genpact Training Academy help offset this ination. We believe we can continue to do this in the medium term. There is no shortage of people in India or China just a shortage of immediately employable people. We are prepared to train them to give them the skills they need. Infrastructure costs are also lower in Tier 2 cities, such as Jaipur, Cluj and Changchun, and our operating model, combined with the depth and quality of our customer relationships, allows us to expand into these towns and attract local talent. We have always implemented a conservative policy with respect to foreign exchange by buying non-speculative hedges as far forward as we can. This has protected us from short-term shocks of currency movements and allows us to make an orderly transition to a different cost base and customer pricing structure.

an onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires 4 A Decade of Pioneering | A Future of Growth n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds Customers at the Center notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires y, Pentru acionarii n unsere Aktionre gekjs This a unique industry where the vast majority our employees are touching our customers ks;is j/kkjdks a ds f y, Pentruof acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre every day. They interact with customer operating in many a customers Pentru acionarii notri gekjsteams ks;and j/kkjdks a ds cases f y, with A nuestros accionistas onze This aandeelhouders A nos actionnaires An Aktionre end-customerAan or vendor. level of interaction requires nothing short ofunsere paranoid attention to gekjs ks;j/kkjdks a ds responsiveness and quality of service. tools such as the Alert system allow us to monitor notri AOur nuestros accionistas Aan onze aandeelhouders A nos actionnaires y, Pentru acionarii n unsere Aktionre gekjs constantly and to solve issues impacting our customers immediately. ks;j/kkjdks a ds f y,any Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri As a result, our focus on customers is intense and unrelenting. We judge ourselves through Net A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds Promoter Scores, Voice of the Customer and many other tools that allow us to measure, deeply y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires and realistically, the strength of our customer relationships. We also have simple rules: our own n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan assessment of our performance will never be better than our customers assessment and we nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri will always focus on achieving our customers goals before our own internal ones. Rules like these A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds drive a customer-obsessed, responsive culture that is unique to Genpact. y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan The Road Ahead nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri We are now preparing to take our service offerings to the next level byAn focusing on business A nuestros accionistas Aan onze aandeelhouders A nos actionnaires unsere Aktionre gekjs ks;j/kkjdks a ds outcomes, driven by end-to-end solutions, rather than transactional metrics alone. It is the A nos actionnaires y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders natural evolution of our business and it is where customers want us to go. As a pioneer we will n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan continue to set the An standard and then raise the bar. ks Most importantly, this on business Pentru acionarii notri nze aandeelhouders A nos actionnaires unsere Aktionre gekjs ;j/kkjdks a ds f y,focus outcomes rather than justaandeelhouders transactional metrics and more deeply aligns our Aktionre goals to those A nuestros accionistas Aan onze Afurther nos actionnaires An unsere gekjs ks;j/kkjdks a ds of our customers increasing revenues, cash ows accionistas and margins. Our end-to-end solutions will A nos actionnaires notri A nuestros Aan onze aandeelhouders y, Pentru acionarii competitive further, which in turn will benet our revenues and protability. n unsere Aktionre gekjs drive ks;j/kkjdks a ds differentiation f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos An unsere Aktionre gekjsaround ks;j/kkjdks a ds f y, In actionnaires the current economic environment, businesses the world and in a wide range of Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds industries are facing signicant turmoil and uncertainty. For us, this represents a genuine notri A nuestros Aan onze with aandeelhouders y, Pentru acionarii opportunity as much as a potential threat. We will accionistas be aggressive and partner our customers A nos actionnaires n unsere Aktionre gekjs to ks ; j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan help them achieve their business and productivity goals, and emerge stronger longer term. nze aandeelhouders A nos actionnaires unsere Aktionre gekjs ks ;j/kkjdks a ds dialogue f y, We will watch the An environment carefully, raising the intensity of our with customersPentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos market actionnaires AnThe unsere Aktionre and responding to their needs, as well as to changing conditions. uniqueness of our gekjs ks;j/kkjdks a ds notri A nuestros accionistas Aan onze aandeelhouders y, Pentru acionarii service offerings and our deep expertise in Six Sigma, Lean and re-engineering will enable us to A nos actionnaires n unsere Aktionre gekjs drive ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan real value and impact for our customers. nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds Our Values y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires Our values and who we are as a company will always be paramount. Integrity, controllership n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan and compliance are non-negotiable at Genpact. Our employees understand that this is our nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri culture, and they live and breathe those values every day. Our rich heritage and position as an A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds industry pioneer mean that we will never compromise on these. We understand the increased y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires responsibility we have as a public company, not only to our employees and customers, but also n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan to you, our shareholders. We have the people and systems in place to fulll our obligations and nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri achieve our goal of being a global leader. A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires n unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan nze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds f y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires An unsere Aktionre gekjs ks;j/kkjdks a ds y, Pentru acionarii notri A nuestros accionistas Aan onze aandeelhouders A nos actionnaires

A Decade of Pioneering | A Future of Growth

Finally, a Word of Thanks We have gone on a unique journey, with many new opportunities to pioneer and through multiple incarnations from captive to independent to public. Many people have helped and supported us tremendously along the way and I want to say thank you. First and foremost, to our customers. Our success thus far is founded on the faith you have shown in us. From GE, who ten years ago was willing to let us take a risk and try something new, to our numerous Global Clients who have chosen us as their partner in their own journeys to tap into an ever-expanding global talent pool, your continued support is gratifying. To our employees. You give us your heart and soul every day. You serve our customers with responsiveness and passion that are among the best I have seen. It is what makes Genpact such an exciting and unique place to work and build careers. I know we are all proud to play on the same team. To our illustrious Board of Directors. You have given us terric advice and counsel during our journey and have unselshly allowed us to tap into your vast and deep wisdom and experience. To our shareholders. You are the ones who have most recently joined us on our journey. You have recognized that the value we create for customers will translate into long-term, sustainable value for us as well. You have shown faith in our ability to continue to be the industry leader and innovator. We take our responsibility to create shareholder value seriously and look forward to a long and mutually benecial relationship for years to come. We have a strong and experienced leadership team. We have a deep pool of employees trained in process excellence, Six Sigma and Lean. We have deep relationships with our existing customers. We offer a broad range of innovative end-to-end solutions to help customers keep the lights on. We are ready to meet the challenges of 2008!

Pramod Bhasin President & Chief Executive Ofcer

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Bucharest Danbury, CT mpact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o f S z kko Cluj-Napoca od i H Irvine, CA Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Nashville, TN Spain Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od New York, NY Madrid Parsippany, NJ Impacto mundial Wereldwijd bereik Impact global mondial Weltweite Wirkungen Hkko Impact Wilkes-Barre, PA United Kingdom f od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H Mexico z kko Impact global Impacto mundialLondon Wereldwijd bereik Impact mondial Caborca Weltweite Wirkungen o fS od iH z kko Impact global Impacto mundial Wereldwijd bereik Impact Juarez mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik mpact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd ereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global f f Pioneer in India, China, Hungary and Romania mpacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact ff Local Talent Local Leadership Global Delivery obal Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko 2002 f Over 32,000 Employees in Over 20 mondial Weltweite Wirkungen mpact global f Impacto mundial Communicating Wereldwijd bereik Impact European language delivery o fS od iH z kko Languages In 11 Countries launched with pioneering center Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko in Budapest Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od Hkko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen f od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite 1998 2000 mundial Wereldwijd bereik Impact mondial Wirkungen o fS od i H z kko Impact global Impacto EDM acquired, providing near-shore Operations in Dalian pioneered Weltweite Wirkungen o fS od i H z kko document Impact global Impacto mundial Wereldwijd bereik Impact management and Spanish services to Japanese companies mondial Weltweite Wirkungen o fS od language services from Mexico from China iH z kko Impact global Impacto mundial Wereldwijd bereik mpact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd ereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto 1997 1999 mundial Wereldwijd Impact Genpactbereik founded to serve mondial Weltweite Wirkungen Pioneered operations in Hyderabad, o fS od iH z kko Impact global GE Capital businesses from Gurgaon especially for enterprise application 2001 mpacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global and IT infrastructure services Operating center in Bangalore opened Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact obal Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko mpact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen o fS od Hkko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite Wirkungen f od i H z kko Impact global Impacto mundial Wereldwijd bereik Impact mondial Weltweite

integrated global operations

A Decade of Pioneering | A Future of Growth

Asia/Pacic
China Changchun Dalian Shanghai India Bangalore Bhubaneswar
(announced)

Chennai Delhi Gurgaon Hyderabad Jaipur Kolkota Mumbai Pune Japan Tokyo Philippines Manila

2005 Independent Genpact began to serve Global Clients 2003 Tier 2 city strategy launched with pioneer center in Jaipur CMMi Level 5 Certication Expansion in Eastern Europe with operations in Bucharest Center opened in Delhi Creditek acquired in the US

2006 Tier 2 city strategy expanded to China with a center in Changchun 2004 General Atlantic and Oak Hill acquired 60% stake Pioneer center in Kolkata Centers also opened in Shanghai and Manila Moneyline acquired in the US NGEN launched Media process JV with NDTV (India)

2007 IPO G listed on the NYSE ICE Enterprise Solutions in the Netherlands and Spain acquired Axis Risk Consulting in Mumbai acquired

Outstanding customer service is a hallmark for Wachovia, one of Americas largest diversied nancial services companies. To ensure Genpact employees also maintain Wachovias high degree of customer service, extensive training sessions were held to acquaint them with and help internalize the tenets of Wachovias operating philosophy and culture.

Wachovia is committed to providing excellent service to our customers by delivering outstanding products and services. Our partnership with Genpact has conrmed their strong commitment to customer service as well, and we appreciate the strong customer-focused culture the company has built.
Peter Sidebottom, Director of Corporate Development & Strategic Initiatives, Wachovia

Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus au A Decade of Pioneering | A Future of Growth 9 Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approch centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateni Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus au Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approch centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en cliente Klantcentraliteit Approche surour le client Fokus aufand Kunden Our clear strategy iscentre to grow with customers. We seek add new customers xkey kz gd dsf Un d z rk Clientul n centrul ateni Centricidad en cliente Klantcentraliteit Approche centre le client Fokus auf Kunden x kz gd dsf Un d every year. Atel the same time, the bulk of our growth in any year comes sur from z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Foku expanding our existing customer relationships. The caliber of our customers, the auf Kunden x kz gdstrength quality of the breadth of our services dsf Unof d z the rk relationships, the Clientul nexecution centrul and ateniei Centricidad en el cliente Klantcentralite Approche centre sur leus client Fokus auf Kunden x kz gd dsf Un d allow to do this. z rk Clientul n centrul ateniei Centricida en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centr ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz g Caliber of Customers Clientul n centrul ateniei el cliente Klantcentraliteit Approche centr dsf Un d z rk From North America to Europe to Japan and Australia, Centricidad our customers en are global sur le client Fokus auf Kunden x k z gd ds f Un d z rk Clientul n centrul ateniei Centricidad en el client multinationals and leaders in their respective industries and geographies. WellKlantcentraliteit Approche sur le as client Fokus auf Kunden x kz gd ds f Un d z rk Clientul n centrul ateniei respected centre companies such GE, Aon, BUPA, Cadbury-Schweppes, Cartus, Centricidad en el cliente Klantcentraliteit Approche centre sur le client z gd dsf Un d z rk Ceridian, Genworth Financial, GlaxoSmithKline, Halifax Bank of Scotland, Fokus auf Kunden x k Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus au Hercules, Invensys, Kion Group, MassMutual, Nissan, Penske, Wachovia and Kunden x kz gd dsf Un d z rk n centrul Centricidad Westpac to name aClientul few count on us as ateniei their Virtual CaptiveSM partner for end- en el cliente Klantcentraliteit Approch centre sur le client Fokus auf Kunden x k z gd ds f Un d z rk Clientul n centrul ateniei Centricidad en to-end business process solutions. cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateni Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Breadth and Depth of Services Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Foku Our extensive portfolio of services and solutions allows us to serve our customers auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentralite in a variety of areas from procurement and supply chain services, to nance Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricida and accounting, analytics and insurance services, as well as enterprise application en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centr services and IT infrastructure support. Our solutions seek to help our customers ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz g keep their lights on while increasing revenues, maximizing cash ows and dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centr margins, and minimizing working capital. As we continue to expand the solutions sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el client we offer and to build domain depth in our customers industries, we will continue Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei to deliver tangible value to our customers. Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus au Quality of Execution Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approch In the end, it all comes down to execution results. Our n teams centre sur le client Fokus auf Kunden x kz gd dsf Un d z and rk delivering Clientul centrul ateniei Centricidad en provide our customers with an unparalleled level of service and responsiveness. cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateni Combined with our industrial-strength process excellence, this ensures the Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk highest-quality execution for our customers. We apply our innovative solutions Approche centre sur le client Fokus au Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit to d help customers operate n more efciently and deliver meaningful business Kunden x kz gd dsf Un z rk our Clientul centrul ateniei Centricidad en el cliente Klantcentraliteit Approch impact on their end goals and targets. centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateni Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus au Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approch centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateni Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus au Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en el cliente Klantcentraliteit Approch centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateniei Centricidad en cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk Clientul n centrul ateni Centricidad en el cliente Klantcentraliteit Approche centre sur le client Fokus auf Kunden x kz gd dsf Un d z rk

customers at the center of our world

Penske Truck Leasing is one of North Americas largest transportation services companies. Penske leases, rents, and provides maintenance services on more than 220,000 vehicles for its customers, and its subsidiary, Penske Logistics, provides global logistics and supply chain solutions. Genpact performs nance, risk, analytics, operations, and customer support services for Penske from its operating locations in Mexico, India, Europe, and China.

Penske rst began working with Genpact in 1999 and has never looked back. Genpact brings a level of excellence to all the services it provides to Penske. The relationship between Penske and Genpact has moved beyond a normal vendor outsourcing to where we think of Genpact today very much as an extension of our company.
Frank Cocuzza, Chief Financial Ofcer, Penske Truck Leasing

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JsBrk Excelen operaional Excelencia en los procesos Proceskwaliteit Excellence de processus Prozessexzellenz i fz ;k JsBrk Excelen operaional Excelencia en los proceso Six Sigma and Lean Technology Expertise Proceskwaliteit Excellence processus Prozessexzellenz i fz ;kprocesses JsBrkand Six Sigma des and Lean are the tools that allow us to improve deliver Excelen operaional Excelencia en los procesos Proceskwaliteit Excellence des processus Prozessexzellenz i fz ;k JsBrk the impact that our customers expect. We have one of the worlds deepest pools of Excelen operaional en los procesos Proceskwaliteit Excellence des processus Prozessexzellen employees trained in SixExcelencia Sigma and Lean 450 are Six Sigma Black Belt trained, i fz ;k JsBrk Excelen operaional Excelencia en los procesos Proceskwaliteit Excellenc 7,800 are Six Sigma Green Belt trained and 9,000 are trained in Lean. 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We are able to set the benchmarks and the standards for best-in-class, JsBrk Excelen operaional Excelencia en los procesos Proceskwaliteit Excellence de which we then constantly seek to improve. Through mechanisms like our Idea processus Prozessexzellenz i fz ;k JsBrk Excelen operaional Excelencia en los proceso Boards, we encourage every employee and team member continually to suggest Proceskwaliteit Excellence des processus Prozessexzellenz i fz ;k JsBrk Excelen operaional ways in which we can improve the processes they run. Excelencia en los procesos Proceskwaliteit Excellence des processus Prozessexzellenz i fz ;k JsBrk Excelen operaional Excelencia en los procesos Proceskwaliteit Excellence des processus Prozessexzellen Re-engineering and Excelen End-to-End Changing the Game Excelencia en los procesos Proceskwaliteit Excellenc i fz ;k JsBrk operaional Many of our Black Belt trained are now deployed on-site with our des processus Prozessexzellenz i fz ;k Jsemployees Brk Excelen operaional Excelencia en lo customers on re-engineering assignments, billing on higher-margin projects thatJsBrk Excelen procesos Proceskwaliteit Excellence des processus Prozessexzellenz i fz ;k can drive real impact for our customers businesses. Using Six Sigma and Lean, des processus Prozessexzellenz i f operaional Excelencia en los procesos Proceskwaliteit Excellence z ; our re-engineering teams analyze a process end-to-end, break it into its individual JsBrk Excelen operaional Excelencia en los procesos Proceskwaliteit Excellence de components, i identify eliminate wasteful steps, and deploy appropriate processus Prozessexzellenz fz ;k and Js Brk Excelen operaional Excelencia en los proceso technology tools to completely redesign the process. Building on these skills and our Proceskwaliteit Excellence des processus Prozessexzellenz i fz ;k JsBrk Excelen operaional experience in running processes, we are approaching customers with end-to-end Excelencia en los procesos Proceskwaliteit Excellence des processus Prozessexzellenz i fz ;k JsBrk SM solutions. 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process knowledge

Children at Mossley Primary School in Walsall, West Midlands, UK rely on Serco to manage local authority education services through a strategic partnership between Serco Group plc and Walsall Council. Serco provides services for government and commercial clients, operating over 600 contracts in the UK, Europe, the Middle East, Asia Pacic and North America. Genpact, in partnership with Serco, built a Finance & Accounting Shared Service Center incorporating the delivery of a new SAP system to provide continuous improvement to the services Serco provides its global customers.

Serco aspires to be the leading services company in its chosen markets. Through our partnership with Genpact, we are able to leverage their capabilities of process excellence to assist us in delivering internal process efficiencies, ultimately providing value-enhancing solutions to our customers.
Andrew Jenner, Finance Director, Serco plc

Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzial Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider o intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzial Pioneering | A Decade of A Future of Growth 13 Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectueel gebie Talent intellectuel mondial Globales intellektuelles Potenzial Talent intelectu la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectu mondial Globales intellektuelles Potenzial Talent intelectual la scar mondia Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globale intellektuelles Potenzial Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelle provide access to global intellectual talent, especially in many Our Employees Potenzial We our customers Talent intelectual la scar mondial Talent of the developing countries from which we operate. Demographic trends in the intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzi developed countries like the US, Talent Japan, the UK, France, and 7,800+ Green Belts Trained world intelectual laGermany, scar mondial Talento intelectual Australia will result in a decreasing number of available workers. To meet their nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles 450+ Black Potenzial Belts Trained growth ambitions, companies will have to seek talent in developing countries, like Talent intelectual la scar mondial Talento intelectual a nivel mundi India and China, with Talent their growing pools ofmondial young talent. Given our expanding 9,000 Lean Wereldleider op intellectueel gebied intellectuel Globales intellektuelles Potenzial Trained global delivery footprint and our pioneering experience in many of the countries Talent intelectual la scar mondial Talento intelectual nivel mundial Wereldleide 550+a CAs / CPAs whereTalent we operate, we are well positioned to ll thisintellektuelles need and capturePotenzial this demand. op intellectueel gebied intellectuel mondial Globales 6,200+ MBAs / Masters Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectue gebied Talent intellectuel mondial Globales Talen Creating Our Own Talent intellektuelles Potenzial 100+ PhDs / MDs intelectual la scarBuilding mondial Talento intelectualour a nivel mundial Wereldleider op intellectueel gebied Talen on our strong pool of talent, we are intensifying efforts in attracting 18,800+ Graduates intellectuel mondialand Globales intellektuelles Potenzial referral ensured Talent intelectual creating our own. Our storefronts and employee programs scar mondial Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectu that over 60% of our 2007 hires came through direct channels. Beyond that, we 3,500+ IT Resources mondial Globales intellektuelles Potenzial Talent intelectual la scar mondia are now intensifying our efforts to create our own talent. The Genpact Training 1,000+ Insurance mondial Certied Globale Academy Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectuel trains and educates people to make them employable. It allows us to intellektuelles Potenzial for working with us Talent la scar mondial hire people whom and our wide range of Global Clients is intelectual an 50+ Nationalities Talento intelectual a nivel mundial Wereldleider op intellectueel gebied mondial Globales intellektuelle aspiration, without ghting the war for talent in the same backyard as Talent the rest intellectuel of 20+ Languages Potenzial our Talent intelectual la scar mondial Talent industry. It increases retention and also helps to manage overall costs. These intelectual a nivel mundial Wereldleider op us intellectueel gebiedrate Talent intellectuel mondial Globales intellektuelles Potenzi efforts, among others, enabled to keep our attrition at an industry-leading in Talent intelectual la scar mondial Talento intelectual 30% 2007. nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzial Talent intelectual la scar mondial Talento intelectual a nivel mundi Leadership Development Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzial Building on our GE heritage, we invest heavily in deepening and developing our Talent intelectual la scar mondial Talento leadership pool. From Education-at-Work programs that allow employees to earn intelectual a nivel mundial Wereldleide op intellectueel gebied Talent intellectuel Globales intellektuelles Potenzial degrees like the MBA, CPA, mondial CA and CFA to executive leadership training, we have Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectue created programs that enable employees to grow and build their careers with us. gebied Talent intellectuel Globales intellektuelles Potenzial Talen Many of mondial our senior leaders have built their careers working together at GE and intelectual la scarnow mondial Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talen at Genpact for many years. The longevity and depth in leadership show every intellectuel mondialtime Globales Our Talent intelectual we grow intellektuelles with a customer Potenzial or we win a new customer. customers come to scar mondial intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectu us for our people andTalento the experience we bring with us. mondial Globales intellektuelles Potenzial Talent intelectual la scar mondia Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globale intellektuelles Potenzial Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelle Potenzial Talent intelectual la scar mondial Talent intelectual a nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzi Talent intelectual la scar mondial Talento intelectual nivel mundial Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzial Talent intelectual la scar mondial Talento intelectual a nivel mundi Wereldleider op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzial Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleide op intellectueel gebied Talent intellectuel mondial Globales intellektuelles Potenzial Talent intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectue gebied Talent intellectuel mondial Globales intellektuelles Potenzial Talen intelectual la scar mondial Talento intelectual a nivel mundial Wereldleider op intellectueel gebied Talen

global intellectual talent

Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet entreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana orporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement i a uh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering a citoyennet dentreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism corporatist iudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches ngagement daiuh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde edrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism orporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser esellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk Corporate citizenship has a large role to play in sharing our erantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement da i uh ukxf jdrk companys success, and Genpact is committed to leveraging ivism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering citoyennet its nancial, technical and intellectual La resources to design dentreprise and nser gesellschaftliches Engagement daiuh ukxf jdrk implement Civism corporatist Ciudadana corporativa sustainable solutions that benet our stakeholders, Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement daGiven iuh ukxf jdrk employees, and the communities in which we operate. Headquartered in Brentford, Middlesex, Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La our operations in developing nations, we are playing a keycitoyennet role UK, GlaxoSmithKline (GSK) spends $562,000 entreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana in developing a new industry and adjacent industries, which every hour to ndverantwoorde new medicines, bedrijfsvoering such orporativa Maatschappelijk La citoyennet dentreprise Unser gesellschaftliches Engagement are fueling an unprecedented rise into the middle class for as Albendazole, used to corporatist treat mosquitoi a uh ukxf jdrk Civism Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering many people. This improves the quality of their lives, the career lymphatic lariasis, or elephantiasis, a citoyennetborne dentreprise Unser gesellschaftliches Engagement daopportunities iuh ukxf jdrk Civism corporatist they have access to, and their ability to provide for which aficts 120 million people verantwoorde annually. iudadana corporativa Maatschappelijk bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches their extended families including their parents and children. GSK has initiated multiple Operational ngagement da iuh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde programs to improve efciency In 2007, Genpact formally launched Corporate Social Civism edrijfsvoeringExcellence La citoyennet dentreprise Unser gesellschaftliches Engagement daiuh ukxf its jdrk and lower costs. As part of one such Responsibility program, Caring@Genpact, which gives back Unser orporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise initiative, GSK has partnered with Genpact to the communities in which we live and work. It has three esellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk provide nance and accounting services components: Employee Engagement, a jdrk globally erantwoorde to bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement daincluding iuh ukxf SM via a GSK-Genpact Virtual Captive organized volunteer program and India payroll giving to ivism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise operation in Hyderabad, India. daiuh ukxf jdrk help needycorporatist causes; Social Investments, are donations nser gesellschaftliches Engagement Civism which Ciudadana corporativa and solutions leveraging our unique competencies; and Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement dai uh ukxf jdrk initiatives to Green our supply chain and facilities, Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet including programs to reduce, recycle and reuse. entreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana orporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise gesellschaftliches Engagement Over 4,000 employees Unser are participating in our India payroll i a uh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering giving program. Our community volunteer program a citoyennet dentreprise Unser gesellschaftliches Engagement daorganized iuh ukxf jdrk Civism corporatist over 70 initiatives in Caborca and Juarez, Mexico; iudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Budapest, Hungary; Bucharest, Romania; Dalian, China; ngagement daiuh ukxf jdrk Civism corporatist Nashville Ciudadana corporativa Maatschappelijk verantwoorde and Wilkes-Barre, USA; and across India. We have edrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement da i uh ukxf jdrk invested in 10 non-prot academic institutions in India and Civism orporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser have conducted training courses for over 7,000 people, of esellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk which 3,000 were offered positions at Genpact. Genpact erantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement iuh with ukxfdisabilities, jdrk also has a dedicated program to hireda people Process excellence is not just about Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise ivism corporatist Ciudadana corporativa participating in a job fair for the differently abled and developingEngagement new wonder da drugs; nser gesellschaftliches iuh its ukxf jdrk conducting Civism corporatist targeted recruitment drives. Ciudadana More than 30 corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk ensuring the rest of GSK operates of these special employees have been hired and welcomed Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet into the Genpact family. at world-class levels. Genpact is an entreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism corporatist Ciudadana important strategic partner to help orporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Engagement GSKs administrative functions run i a uh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering a citoyennetsmoothly dentreprise gesellschaftliches Engagement daiuh ukxf jdrk Civism corporatist and Unser efciently. iudadana corporativa Maatschappelijk verantwoorde bedrijfsvoering La citoyennet dentreprise Unser gesellschaftliches Paul Blackburn, ngagement da iuh ukxf jdrk Civism corporatist Ciudadana corporativa Maatschappelijk verantwoorde Senior Vice President & Financial edrijfsvoeringController, La citoyennet dentreprise Unser gesellschaftliches Engagement daiuh ukxf jdrk Civism GlaxoSmithKline

caring@Genpact

Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadersh Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership A Decade of Pioneering | A Future of Growth 15 Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil Board us of rDirectors ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Rajat Leiderschap Leadership Fhrungsstil usr ` Ro Kumar Gupta Jagdish Khattar Leadership Liderazgo Leiderscha Leadership Fhrungsstil Chairman of ` Ro the Board, Genpact Former Managing Director & CEO, Leadership Fhrungsstil usr `R usr Leadership Liderazgo Leiderschap Leadership Liderazgo Leiderschap Leadership Fhrungsstil Former Managing Partner, McKinsey & Company Maruti Udyog Limited usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha John Barter James C. Madden Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Former President, Former CEO and Founder, Exult, Inc. Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Allied Signals Automotive Sector Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Denis J. Nayden Leadership Liderazgo Leiderscha Leadership Fhrungsstil Pramod us Bhasin Managing Partner, Oak Hill Capital Leadership Management Fhrungsstil usr `R r ` Ro Leadership Liderazgo Leiderschap Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership President & CEO, Genpact Robert G. Scott Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha J Taylor Crandall Former President & COO, Morgan Stanley Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Managing Partner, Oak Hill Capital Management Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership A. Michael Spence Liderazgo Steven Leiderschap Leadership Fhrungsstil usr ` Ro A. Denning Professor Emeritus Leadership of Management, The Graduate Liderazgo Leiderscha Leadership Fhrungsstil Chairman, Atlantic SchoolLiderazgo of Business at Stanford University usrGeneral ` Ro Leadership Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Mark F. Dzialga Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Managing Director, General Atlantic Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Management Team Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil Pramod us Bhasin, President & CEO Leadership VictorLiderazgo Guaglianone, SVP & General Counsel r ` Ro Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Vivek N. Gour, Chief Financial Ofcer Mitsuru Maekawa, CEO Asia Pacic Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil VN Tiger Tyagarajan, Executive Vice President Piyush Mehta, SVPLeiderschap Human Resources usr ` Ro Leadership Liderazgo Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Rakesh Chopra, SVP & Business Leader Anju Talwar, SVP & Business Leader Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil Patrick Cogny, Europe Tajinder Vohra, SVP & Business Leader usr ` Ro CEO Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Juan Ferrara, SVP & Business Leader Walter Yosafat, SVP & Chief Information Ofcer Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr `R Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderschap Leadership Fhrungsstil usr ` Ro Leadership Liderazgo Leiderscha

leadership team

inancile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare d teres Aspectos financieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w okh; rF; Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunte 16 A Decade of Pioneering | A Future of Growth oints saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspecto nancieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; nformaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Points saillants Finanziel ighlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspectos financieros destacado inancile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare d teres Aspectos financieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w okh; rF; Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunte oints saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspecto Financial Performance nancieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; ($ millions, except per share amounts) nformaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Points saillants Finanziel 2005 2006 2007 CAGR ighlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspectos financieros destacado inancile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare d Total Aspectos Revenues financieros destacados Financile hoogtepunten 492 613 saillants 823 teres Points Finanzielle 29% Highlights egoi w GE 450 453 481 3% hoogtepunte okh; rF; Informaii financiare de interes Aspectos financieros destacados Financile Global Clients 42 160 342 184% oints saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspecto nancieros destacados Highlights egoi rF; Gross Prot Financile hoogtepunten Points saillants Finanzielle 188 252 307 w .kZ f okh;28% nformaii financiare de Financile Points saillants Finanziel Margin %interes Aspectos financieros destacados 38.2% 41.1% hoogtepunten 37.3% ighlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspectos financieros destacado Income from Operations 17 43 87 127% inancile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare d Adjusted Income from Operations 73 95 131 34% teres Aspectos financieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w Margin % 14.9% 15.5% 16.0% okh; rF; Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunte oints saillants Finanzielle egoi w .kZ f okh; rF; Informaii financiare Diluted Earnings Highlights Per Share (0.02) (0.15) 0.12 de interes N/M Aspecto nancieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Diluted Adjusted Earnings Per Share N/A 0.44 0.51 N/M nformaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Points saillants Finanziel ighlights egoi Cash Flow Operating 107 de interes 37 150 19% w .kZ from f okh; rF; Activities Informaii financiare Aspectos financieros destacado inancile hoogtepunten Points saillants Finanzielle Highlights egoi Capital Expenditure 37 w .kZ f okh; 75rF; 63 31% Informaii financiare d teres Aspectos financieros destacados Financile hoogtepunten Points Finanzielle Highlights egoi w As a % of Revenues 7% 12% saillants 8% Free Cash Flow 70 (38) 87 12% Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunte okh; rF; oints saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspecto nancieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; 2007 Revenues nformaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Points saillants Finanziel ighlights egoi Global w .kZDelivery f okh; rF; Informaii financiare de interes Aspectos financieros destacado 10% Americas 6% Asia/Pacic inancile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare d teres Aspectos financieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w 76% India 8% Europe okh; rF; Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunte oints saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspecto nancieros destacados Our ClientsFinancile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; nformaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Points saillants Finanziel ighlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspectos financieros destacado 58% GE (6 Business Units) 42% Global Clients inancile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare d teres Aspectos financieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w Our Clients Industries Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunte okh; rF; oints saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspecto nancieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; 44% Banking, Financial Services and Insurance 42% Manufacturing 14% Other Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Points saillan inanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspectos financiero Growth with Existing Clients estacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informa In 2007, 18 client relationships $5MM or more in annual revenues, up from seven in 2006. nanciare de interes Aspectos delivered financieros destacados Financile hoogtepunten Points saillants Finanzielle Highligh Three clients in 2007 delivered $25MM or more in annual revenues. goi w .kZ f okh; rF; Informaii financiare de interes Aspectos financieros destacados Financi oogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh; rF; Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Points saillants Finanzielle Highlights egoi w .kZ f okh F; Informaii financiare de interes Aspectos financieros destacados Financile hoogtepunten Poin

nancial highlights

2007 Awards & Recognitions


Best Performing BPO NeoIT / Global Services 100 Leader in Human Capital Development NeoIT / Global Services 100 Company of the Year Indiatimes BPO Awards CEO of the Year Indiatimes BPO awards First Place Nasscom/ITES-BPO rankings First Place Black Book of Outsourcing (Procurement Services) Third Place Dataquest-IDC Employee Satisfaction Survey Eighth Place IAOP / Fortune Best Outsourcing Service Providers Excellence in Education Award LOMA Top 15 Most Innovative Companies EMPI-Indian Exress Top 100 IT Innovator Nasscom

shareholder information
Registered Ofce
Canons Court 22 Victoria Street Hamilton HM EX, Bermuda Global Sales & Marketing 1251 Avenue of the Americas, 41/Fl New York, NY 10020
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+1 646 624 5900

Transfer Agents
Computershare PO Box 43023 Providence, RI 02940
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+1 800 662 7232

Stock Listing
The stock of Genpact Limited is traded on the NewYork Stock Exchange under the symbol G.

SEC Filings
All of our lings, including the Companys Annual Report on Form 10-K, are available on our website: www.genpact.com

Annual Meeting
The annual meeting of Genpact stockholders will be held at 10 a.m. on Thursday, May 1, 2008 at the New York Stock Exchange.

Auditors
KPMG

genpact.com

Genpact 1251 Avenue of the Americas (41/Fl) New York, NY 10020


T

+1 646 624 5900

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