TABLE OF CONTENTS

Certificate Preface Acknowledgement Chapter No. 1 2 3 4 Introduction Review of Literature Need, Scope and Objectives of the Study Research Methodology Data Analysis and Interpretation Findings of the Study Conclusion and Recommendations Chapter Title i ii iii Page No. 1-15 16-19 20-21 22-24 25-38 39-41 42-45 46-47 48-50

5 6 7
Reference Questionnaire

LIST OF TABLES
Table No. 5.1 5. 2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 Table Title Age group in relation to absenteeism Length of service in Relation to Absenteeism Marital Status in Relation to Absenteeism Rural and Urban People in Relation to the % of Absenteeism Satisfaction with the Income scale Absenteeism in month Number of casual leaves Family in Relation to Absenteeism Disciplinary actions Views regarding disciplinary actions Views regarding companies working conditions Unauthorised Absenteeism by the employees Causes of absenteeism 30 31 32 33 34 35 36 37 38 Page No. 26 27 28 29

LIST OF FIGURES
Figure No. 5.1 5. 2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 Figure Title Age group in relation to absenteeism Length of service in Relation to Absenteeism Marital Status in Relation to Absenteeism Rural and Urban People in Relation to the % of Absenteeism Satisfaction with the Income scale Absenteeism in month Number of casual leaves Family in Relation to Absenteeism Disciplinary actions Views regarding disciplinary actions Views regarding companies working conditions Unauthorised Absenteeism by the employees Causes of absenteeism Page No. 26 27 28 29 30 31 32 33 34 35 36 37 38

CERTIFICATE
This is to certify that the project report entitled Absenteeism submitted by Ms. Anchal Bagga is a bonafide piece of work conducted under my direct supervision & guidance. No part of this work has been submitted for any other degree of any other university. The data sources have been duly acknowledged. It may be considered for evaluation in partial fulfillment of the requirement for the award of degree of Master of Business Administration.

Date:

Mr.Bhupinder Arora Sr. Manager, HRD Cargo Motors Jalandhar

PREFACE
The most motivating aspect associated with pursuing a course in management is the dynamism associated with it. Dynamism of adding a new perspective to ones personality and vision by accumulating wider knowledge, developing analytical skills. Master of Business Administration (MBA) imparts the student with such virtues and prepares to take the business world in their stride. The project gives a considerable exposure to students and provides them with an opportunity to see the practical aspects of working of the corporate world. This project is yet another opportunity to see the application part of what we study or learn. Research studies constitute the backbone of any management education programme. A management student has to quite frequently do the research work during his entire span. Education becomes more meaningful when its theoretical aspects are combined with practical experience. It helps the students in improving their understanding of the studies. In this project, an attempt has been made to study the Absenteeism in Cargo Motors. It ensures that goals are consistently being met in an effective and efficient manner.

ACKNOWLEDGEMENT
No creative work can be done in isolation. We need guidance and motivation at every step of success. My case was also not an exception. I always felt guidance, motivation for the fulfillment of the project. This report bears the imprint of many personalities who have made contribution to the success of this project. So, I must express my sincere gratitude to those who made this project a successful incident. Words alone cannot express my deep sense of gratitude to Mr. Bhupinder Arora(Sr. Manager, HRD) who provided me an opportunity to be a part of Cargo Motors for my training. Their valuable guidance & support made this project work an enlightening educational experience. I would also like to express my gratitude from the core of my heart to Mr. Kushmiagar Mathur (Assistant Manager, Personnel) & Ms. Preeti Bains (Personnel Officer), who helped me in coordinating my entire project. Their consistent support and cooperation showed the way towards the successful completion of project. I would like to express my deep sense of gratitude to all the members of Cargo Motors, who directly or indirectly helped me during my project work. It is well said, As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.

Anchal Bagga