GUJARAT TECHNOLOGICAL UNIVERSITY MBA PROGRAMME SEMESTER - I Course: - Organizational Behavior Course Credit: Full Course Course Code:

: 2810004 Instructor: Prof. Pooja Shah & Prof. Juhi Shah

1. Course Objective: Help the student understand how the 'people' side of the organizations affects effectiveness through significant fundamentals of the human behavior processes concepts To apply the concepts for understanding behaviors of individual and groups in the organizational context. Help the student develop basic skills and abilities to deal with the ongoing behavioural dynamics and contribute to organizational effectiveness 2. Course Duration: The course duration is of 36 sessions of 75 minutes each i.e. 45 hours. 3. Teaching Methods: The course will use the following pedagogical tools: (a) Discussions on concepts and issues of Organizational Behaviour. (a) Case discussion and Role Plays covering a cross section of decision situations. (c) Projects/ Assignments/ Quizzes/ Class participation etc 4. Evaluation: The evaluation of participants will be on continuous basis comprising of the following elements: Component % Weight Due/Submission Dates A Projects/ Internal Assessment- 50 Marks Submission and Presentation Assignments/ Project 10 Marks Dates will be announced in Quizzes/ Class Project Presentation 10 marks the class. Class Participation participation is a continuous process Assignment 10 marks etc throughout the semester Class Attendance 5 marks Total Quizzes 15 marks B Mid-Semester Weightage 10 % As per the Examination examination (Internal Assessment-50 Marks) Schedule C EndSemester Weightage 20% As per the Examination Examination (Internal Assessment-70 Marks) Schedule D University External Assessment-70 Marks As per the University Examination Examination Schedule 5. Basic Textbooks (Latest Edition): 1. Organizational Behavior (Latest Edition), by Margi Parikh & Rajan Gupta McGraw-Hill 2010 2. Organizational Behaviour (Latest Edition) by K. Aswathappa Himalaya Publishing House 3. Organizational Behavior (15th Edition), Stephan Robbins, Pearson Education 6. Reference Books: Understanding Organizational Behavior (3rd Ed), by Udai Pareek, Oxford University Press Organizational Behavior (Latest Edition), Fred Luthans, McGraw-Hill Organizational Behaviour by Gregory Moorhead & Ricky W. Griffin, Jaico Publication. Organizational Behaviour by Niraj Kumar, Himalaya Publishing House Pvt. Ltd. Organizational Behaviour (Latest Edition) by PG Acquinas, Excel Books 7. Suggested Journals/Periodicals/ Magazines/ Newspapers etc.: Harvard Business Review, Decision, Vikalpa, etc. This Course Material is prepared by Prof. Pooja Shah and Prof. Juhi Shah

8. Session Plan: Session Allocation No. of Marks 1-2 17

Lec. No. 2

Topics MODULE - I What is Organizational Behaviour: Meaning and definition of OB, Evolution of OB as a field of study and practice MODULE II Understanding Organizational Culture & changing it for effectiveness Basic Theories of Leadership: meaning, definition and importance of leadership, evolution of leadership research, difference between managers and leaders, leadership skills. Trait theory of leadership, behavioural theories, contingency theories Contemporary Issues in Leadership Practice: Concepts useful for leadership - trust, follower centric leadership, factors that neutralize or substitute leadership, Understanding and distinguishing between the transactional, transformational and charismatic leadership, Leadership and Emotional Intelligence, Self leadership, team leadership, Mentoring, Leadership, morality and ethical conduct, Leadership, attribution, developing leadership within organizations Understanding Personality, Values, Attitude and their impact on behavior at work: Meaning and definitions of personality, functions of personality, trait and fit theories of personality, determinants of personality, importance of personality at work. Meaning and importance of values, how a person develops values, types of values, the link between values and behaviour. Emotions and their impact on behaviour, Self esteem and self efficacy, their meanings and importance. Understanding Attitude at work and their impact on behaviour: Meaning of Attitudes, Functions and components of attitudes, important attitudes at work and relationship between work attitudes and performance MODULE - III Understanding Transactional Analysis and Johari Window Understanding Motivation at work: Understanding the concepts of Needs, Drive, and Motives. Meaning and definition, evolution of motivational theories, content and process theories of motivation: Maslow's, Herzberg's, McClelland's and Alderfer's theories, Equity, Goal-seeking and VIE theories, and Porter & Lawler's extension of VIE theory. Understanding the meaning and importance of Intrinsic and Extrinsic Motivation and motivators. Evaluation of motivational theories and basic understanding of their application in the work context. Meaning of work motivation. Understanding basic approaches to motivating performance at work. Understanding Perception and Attribution: Meaning, definition and importance of Perception, perceptual process, sub-processes of perception, factors affecting perception, object and social perception. Process of Attribution: meaning, definition and importance of attribution, errors in perception and attribution, consequences of these errors and ways to reduce errors. Understanding Decision-making: Meaning and importance of decision-making, individual and group decision-making, rational and behavioural models of decision making, bounded rationality, heuristics, biases and intuition, factors that affect decision-making process, creativity in decision-making, measures to improve quality of decision-making in organizations

3-4 5-6

2 2

7-8

9-12

17

13-14

15-17

18-20

18

This Course Material is prepared by Prof. Pooja Shah and Prof. Juhi Shah

21-23

24-25

26-27

18

28-29

30-36

Internal Evaluation (20 Marks of CEC)

Understanding Groups and Teams, Group Dynamics: Meaning, definitions and importance of groups and teams, difference between groups and teams, Formation of groups and models of group development, types of groups and teams, Factors affecting effectiveness of groups, advantages and limitations of working in groups, team roles and their importance, measures for improving effectiveness of groups and teams, process and team based design of organizations MODULE - IV Managing Conflict and Negotiation: Meaning and definition of conflict, changing view of conflict at work, levels of conflict, functional vs. dysfunctional conflict, process of conflict, approaches towards management of conflict. Negotiation as an approach to conflict management, meaning, definition and importance of negotiation, concept of bargaining and exchange, types of bargain. Approaches towards effective negotiation. Stress and Resistance to Change and Change Management: Meaning and definition of stress, link between conflict and stress, sources of stress, distress vs. eustress, consequences of stress, measures individuals and organizations can adopt for eliminating or managing stress. Understanding Power and Organizational Politics: Meaning of power, individual and organizational sources of power, role of dependency in power and influence, meaning of influence, meaning of political behaviour, nature of power, nature of politics, tactics of using power and politics, upward influence and impression management, political behaviour and ethics Small project on individual Role Model (famous Indian Leaders) Case studies on Leadership Styles Organizational study on Monetary and Non-Monetary Motivation given to their employees at all levels Making students understand Group Dynamics by assigning group & team building exercises

9. Case Index Sr. No. 1 2 3 4 5 6 7 8 Case Individual Differences, Values and Ethics Mid-western Multinational Frank Lorenzo Motivation Dr. Ranga North East Security Systems Greenfield General Hospital Mrs. Batra Area Values Culture Personality Motivation Motivation Teams and Teamwork Conflict and Negotiation Stress

More real-world cases will be discussed on the various concepts from magazines and journals. 10. Values for the Course: As an active leaner, you will come prepared with the scheduled readings and cases for a class (Pre Lecture Readings) and contribute to the process of learning. The session plan for each chapters and cases study discussion schedule is provided herewith. a. Course Attendance & Absences (Regular Class): This Course Material is prepared by Prof. Pooja Shah and Prof. Juhi Shah

To perform well a student is advised to attend every class. He/she has to be well informed about the status regarding the subject before attending the class. Irregularity and absences on the dates scheduled for Presentations and Quizzes will not be entertained. Assignments and Team Exercise compromises your contribution and, therefore, may negatively impact the Continuous Evaluation Marks you receive from your team exercise. b. Quiz: Two Quizzes will be arranged. The students are expected to be prepared for any type of questions during the quiz pertaining to the subject body discussed so far as per course outline. The quiz is aimed to keep the participants in-tune with the subject on a continuous basis. Projects: Book Reviews, Live Projects, Film Analysis, and Role Plays will be done in a group consisting of 5 students. For each of these projects Club will be formed. Each group will be making presentation in front of the class as per the schedule displayed on the notice board for the given project. The presentation schedule will be placed on the classroom notice board before 7 days of the presentation. There will be NO CHANGE in the presentation schedule. d. Late Submission: Late work or submissions will NOT be accepted unless additional time is approved by the instructor prior to the original due date.

c.

This Course Material is prepared by Prof. Pooja Shah and Prof. Juhi Shah