ANNUAL PERFORMANCE REPORT

Financial/Calendar Year Name of Service Provider

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Guide
As a Community Services funded service provider, you are required to comply with the performance monitoring and review conditions specified in the Community Services Service Agreement relevant to the reporting year. The Annual Performance Report provides an opportunity for you to demonstrate the outcomes achieved for your client groups. The template which follows will assist you in presenting your Annual Performance Report in a standardised manner. The Annual Performance Report template records the extent of service providers performance as measured against the relevant performance measures and targets set out in the Service Agreement and its schedules. To complete the template, you will need to refer to your organisations Service Agreement and Service Specification relevant to the reporting year. Information about the Annual Performance Report template : Section 1 This section relates to your organisation and the funded service to which the Annual Performance Report applies. The information to complete this section is located in the relevant Service Agreement and Service Specification. Section 2 This section provides you with an opportunity to list the results achieved for the agreed outcomes, their key performance measures and performance targets. The background information which will assist you to complete this section is located in the funded service specification. You are encouraged to copy and paste the information on outcomes sought, key performance measures and performance targets from your service specification into the Annual Performance Report to ensure that your service results are reported for all the agreed outcomes. Section 3 This section provides you with an opportunity to reflect on any issues relating to your funded service which require a special mention. For example, you may wish to report on unexpected positive outcomes of your project; a challenge such as emergence of new client groups which presented a challenge for service delivery; or significant changes within your organisation which could have potentially destabilised your project. Section 4 Please ensure that only the appropriately authorised officer in your organisation signs off on the Annual Performance Report. Deadline for submission Annual Performance Reports, together with the financial accountability documents (please refer to the Service Agreement relevant for the reporting year) are due by 31 October of the reporting year. For any additional information please contact the Community Services Project Officer (CPO) for services managed regionally or Senior Project Officer (SPO) for services managed centrally.
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Section 1

Service provider and funded service details

Name of service provider Service providers COMS ID code Service Specification Name Service Specification Operating Name Service Specification COMS code Name of funding program Contact person
(The name of the person who can be contacted to discuss the report, and a contact phone number)

Client group/s Funding type

(please circle)

Fixed term

One-off

Renewable

Funding Amount: Weekly hours of operation

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Section 2

Performance details

The details provided in this section should reflect the information outlined in the service specification relevant to the reporting year.

Outcomes sought

Key Performance Measures

Performance Targets

Service results

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Section 3
UNEXPECTED OUTCOMES

Highlights & constraints of funded service

HIGHLIGHTS

BARRIERS AND CONSTRAINT S

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Section 4

Authorisation

Name of Service Provider

We1, the undersigned, warrant that we have full power and authority to endorse this report as per the requirements we have with Community Services under the Service Agreement relevant to the reporting year. As duly authorised delegates of the service provider, we have read and accepted on behalf of the service provider the contents of this report regarding the performance of the funded service.

Name Designation Signature Date Name Designation Signature Date:

E.g. members of Board of Directors/Executive/Management Committee/Council Executive etc

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