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Aamir Thanawala PMP, Prince2 Practitioner, ITIL, CGEIT July 08, 2012
Agenda
Define Activity Sequence Activity Estimate Resources TEA BREAK Estimate Duration Develop Schedule Estimate Cost LUNCH BREAK
Agenda
Determine Budget Plan Communication Plan Quality Direct & Manage Project Execution TEA BREAK Perform Qualitative Assurance Distribute Information Manage Stakeholder Expectation PMP Exam Tips and Tricks
Develop a WBS for your Steak Dinner Project (up to Level 2). W k with Work ith your group Take 20 minutes.
Cooked Food
Served Dinner
Groceries
Propane
Grill
Steak
Baked Potatoes
Table Setting
Food Served
Groceries
Propane
Grill
Steak
Table Setting
Food Served
Drive to Gas Station Purchase Propane Drive Home from Gas Station
C k d Di Cooked Dinner
S Served d Di Dinner
Corn on the Cob Table Setting
Steak
Baked Potatoes
Food Served
Cook Steak
Boil Water
Husk Corn
C k Corn Cook C
Steak Dinner
Cooked Dinner
Served Dinner
Corn on the Cob Table Setting
St k Steak
Baked Potatoes
Food Served
2. Cooked Food
2.2 Steak 2.3 Baked Potatoes 2.4 Corn on the Cob
3. Served Dinner
3.1 Table Setting 3.2 Food Served 3.2.1 Serve Food and Eat
1.1.1 Drive to Supermarket 1.1.2 Purchase Groceries 1.1.3 Drive Home from Supermarket
1.2.1 Drive to Gas Station 1.2.2 Purchase Propane 1.2.3 Drive Home from Gas Station
2. Cooked Food
2.2 Steak 2.3 Baked Potatoes 2.4 Corn on the Cob
3. Served Dinner
3.1 Table Setting 3.2 Food Served
D. Drive to Gas Station E. Purchase E Propane F. Drive Home from Gas Station
Activity Num.
WBS Name
Steak Dinner Materials to prepare Food Groceries
Activity Name
Description
Steak Dinner Project j Corn, beef, barbeque, drinks, propane etc All food needed for dinner
Five minute drive to the supermarket using my car To purchase corn, steak, corn, barbeque sauce, coal etc 30 minutes Five minute drive back home from the supermarket Propane for barbeque Sister to drive to gas station to get propane Buy and pay for propane Sister to drive back home from gas station
Ect.
12
Preceding Activity
St t Start A B
Start D E
13
Class Exercise
Estimate the Duration of the Summarized Activities
Activity Name
Duration (Mins)
Buy Groceries Buy Propane Heat Grill Cook Steak Bake Potatoes Cook Corn S t Table Set T bl Serve Food
40 20 6 120 20 15 10 12
14
0 Steak Dinner
2. Cooked Food
3. Served Dinner
A Buy Groceries
B Buy Propane
C Heat Grill
D Cook Steak
E Bake Potatoes
F Cook Corn
G Set Table
H Serve Food
40 mins
20 mins
6 mins
120 mins
20 mins
15 mins
10 mins
12 mins
Activity Name
Duration (Mins)
Preceding Activity
Buy Groceries Buy Propane Heat Grill Cook Steak Bake Potatoes Cook Corn Set Table Serve Food
40 20 6 120 20 15 10 12
15
A E
40
Start
20
D H
End 0
120
12
20
10
(40,55) ( , )
(0,40)
A
15 (40,60)
E
(0,0)
Start
40 (0,20)
B C
20
D
(160,172)
H
End 0 (172,172)
20
6 (20,26)
120 (40,160)
12
Project Duration
(Earliest Start of Activity, Earliest End of Activity)
(0,10)
10
(0,40) [0,40]
A
15 (40,60)[140,160]
E
(0,0) [0,0]
Start
20
D
(160,172) [160,172]
H
20
12
(0,10) ( )[ [150,160] ]
10
(0,40) [0,40]
A
15 (40,60)[140,160]
E
(0,0) [0,0]
Start
20
D
(160,172) [160,172]
H
20
Critical Path Activities Start A Buy Groceries D Cook Steak H Serve Food End
12
(0,10) ( )[ [150,160] ]
10
DEFINE ACTIVITES
Define Activities
Define Activities
The process of identifying the specific actions to be performed to produce the project deliverables at the lowest level in WBS (work packages)
Define Activities
Define Activities
Inputs Scope Baseline Enterprise Environmental factors Organization process assets Tools and Techniques Decomposition Rolling wave planning Templates Expert Judgment Outputs Activity Lists Activity Attributes Milestone list
Define Activities
Expert p Judgment g
Consulting experts
Start
Finish
SEQUENCE ACTIVITIES
Sequence Activities
Sequence q Activities
Identifying and documenting the logical relationships among the schedule activities
Sequence Activities
Sequence S A Activities ti iti Key K P Points i t
Once youve identified the dependencies and assembled all the other inputs for the Sequence Activities process, youll take this i f information ti and d produce d a diagram di of f th the project j t activities ti iti called ll d Project Schedule Network diagram
Characteristics of Project Project Schedule Network diagram diagram Show workflow from Left to Right Not drawn on timescale
Sequence Activities
Inputs Activity list Activity attributes Milestones List Project scope statement Organization process assets Tools and Techniques Precedence diagramming method (PDM) Dependency determination Applying leads and lags Schedule Network templates Outputs Project Schedule network diagrams Project document updates
Sequence Activities
Activity A must finish before Activity B starts Activity A and Activity B must finish at the same time Activity A and Activity B must start at t the th same time ti Activity A must start when Activity B finish
Finish to Start B
A Finish to Finish B
Testing Documentation
Furniture movein
Employee movein
A Start to Start B
Design Code
Start to Finish B
Finish to start relationships are the most commonly used type of relationships
Recognizing Excellence in Project Management
Example: You can start the brick work on a house 10 days before the entire wood frame is completed Before B f the th lead l d
Estimating the type and quantities of resources required to perform each schedule activity
Activity attributes
Developed during the define activities and sequence activities processes .
Alternative Analysis
Alternative methods for accomplishing schedule activities Different levels of resource capabilities p or skills. Example p : Seniorlevel versus junior level resources Different size or type of machines Hand operated tools versus automated tools Make or buy decisions regarding resource (equipment, supplies)
Process of approximating the number of work periods needed to complete individual activities with estimated resources.
Estimating the number of work periods required to complete each schedule activity y
P + 4 + 6
P 6
P 6
Standard deviation cannot be sum. Variance used to calculate total SD of the p project j
SD=
variance
Duration M 27 60 44 37 O 14 41 39 29
A ti it Activity Expected Activity Variance Duration Standard Range of (PERT) Deviation Estimate
DEVELOP SCHEDULE
Develop Schedule
Develop p Schedule
Process of analyzing activity sequences, duration, resource requirements and schedule constraints to create the project schedule. schedule
Project schedule (once approved) serves as a Schedule Baseline against g which project j progress g can be tracked
Develop Schedule
Inputs Activity list Activity attributes Project Schedule Network diagrams Activity Resource Requirements Resource Calendars Activity duration estimates Project Scope statement Enterprise E i Environmental t l factors f t Organization process assets Tools and Techniques Schedule network analysis Critical path method Critical chain method Resource leveling What-if scenario analysis Adjusting leads & lags Schedule compression Scheduling tool Outputs Project Schedule Schedule baseline Schedule Data Project document updates
Develop Schedule
Backward Pass :
D t Determining i i LS and d LF dates d t for f each h activity ti it
Scheduling Tool
Can be used in conjunction with other project management Software application as well as manual methods.
Schedule Data
Supporting data schedule milestones, schedule activities, activity attributes assumptions and constraints attributes, Resource requirements by time periods resource histograms Alternative schedules best case, worst case schedules etc Scheduling S h d li of f contingency ti reserves
ESTIMATE COSTS
Estimate Costs
Estimate Costs
Process of developing an approximation (estimate) of the costs of resources (people, equipment, materials) needed to complete project activities. activities
Estimate Costs
Inputs Scope Baseline Project Schedule Human Resource Plan Risk Register Enterprise Environmental factors Organization process assets Tools and Techniques Expert Judgment Analogous Estimating Parametric Estimating Bottom-up Estimating Three-point Estimates Reserve Analysis Cost of quality Project Management estimating software vendor bid analysis Outputs Activity cost estimates Basis of estimates Project document updates
Estimate Costs
Project Schedule
Type and quantity of resources Amount of time the resources are applied.
Risk Register
Positive Risk and Negative risks Risk Mitigation costs
Parametric Estimating
Uses statistical relationship between historical data and other variables. (e.g., price per square foot). g level of accuracy y depending p g upon p the data. High
Cost of Quality
Refers to the total cost of all efforts related to quality. Cost of Quality can also be used to prepare the schedule activity cost estimate ti t
Basis of Estimates
Supporting detail for activity cost estimate may include: Description of estimated scope of work Documentation of the basis of the estimate Documentation of any assumptions made Documentation of any constraints Range of possible estimates Confidence level of final estimate
DETERMINE BUDGET
Determine Budget
Determine Budget g
Process of aggregating the cost estimates of individual activities or work packages to establish an authorized cost baseline.
Determine Budget
Inputs Activity cost estimates Basis of Estimates Scope Baseline Project Schedule Resource calendars Contracts Organization process assets Tools and Techniques Cost Aggregation Reserve Analysis Expert Judgment Historical Relationships Funding limit reconciliation Outputs Cost Performance baseline Project funding requirements Project document (updates)
Determine Budget
Basis of Estimates
Supporting detail for cost estimates should be specified specified. Any basic assumptions dealing with inclusion or exclusion of indirect costs in the project budget are specified.
Scope Baseline
Scope Statement WBS WBS Dictionary
Resource Calendars
Provide information on which resources and when they are assigned to the project.
Reserve Analysis
Establish both contingency reserves and management reserves, Contingency reserves are reserved for unplanned, but potentially required changes that can result from risks identified in risk register. g Management reserves are reserved for Unknown unknowns. Project manager may require to obtain approval before obligating or spending this reserve. Not a part of the project cost baseline, but are included i l d di in th the t total t l budget b d tf for th the project. j t
Recognizing Excellence in Project Management
Historical Relationships p
Relationship that result in parametric or analogous estimates involve the use of project p j characteristics to develop p mathematical models to predict total project costs.
PLAN COMMUNICATION
Plan Communication
Plan Communication
Process of determining the project stakeholder information needs and defining a communication approach.
Plan Communication
Inputs Stakeholder register Stakeholder Management strategy Enterprise Environmental factors Organization process assets Tools and Techniques Communications requirement analysis Communication technology Communication models Communication methods Outputs Communications management plan Project document updates
Plan Communication
The Project
Other Projects
Other Stakeholders
N ( N 1 ) 2
Factors that can affect the project include, Urgency of the need for Information Availability of f technology Expected project staffing Duration of the project and project environment
PLAN QUALITY
Plan Quality
Plan Quality y
Process of identifying quality requirements and/or standards for the project and product, and documenting how the project will satisfy them
Customer Satisfaction
States the customers feelings about a product or service
Conformance to requirements
States the condition of the product or service in relation to the customers requirements
Plan Quality
Inputs Scope baseline Stakeholder Register Cost Performance Baseline Schedule Baseline Risk Register Enterprise Environmental factors Organization process assets Tools and Techniques Cost- Benefit Analysis Cost of Quality (COQ) Control Charts Benchmarking Design of experiments Statistical Sampling Flowcharting Proprietary QM methodologies Additional Quality Planning tools Outputs Quality Management Plan Quality Metrics Quality Checklists Process Improvement plan Project document updates
Plan Quality
Stakeholder Register
Identifies stakeholders with particular interest in, or impact on, quality
The definition of acceptance criteria can significantly increase or decrease project j quality y costs
Schedule Baseline
Accepted schedule performance measures including start date and end date
Risk Register
Information on threats and opportunities that may impact quality requirements
Impact of Poor Quality Increased cost, decreased productivity, increased risk, increased cost of tracking and monitoring The cost of conformance is always lower than the cost of nonconformance
Statistical Sampling
Choosing a part of population of interest for inspection p Sample size and frequency are planned
Proprietary QM Methodologies
Six sigma, TQM, CMMI etc
Q li Metrics Quality M i
A metric describes what something is and how the Quality Control (QC) process measures it. A measurement is an actual value
Recognizing Excellence in Project Management
Process of performing the work defined in project management plan to achieve projects objectives
Process is the application of planned, planned systematic quality activities to ensure that the project will employ all processes needed to meet requirements
Quality Metrics
I Is an operational ti l definition d fi iti that th t describes, d ib in very specific terms, a project or product attribute and how a quality process will measure it
Quality Audits
A quality audit is a structured, independent review to determine whether project activities comply with organizational and project policies, processes, and procedures Quality audit may be scheduled or random and may be conducted by internal or external auditors.
DISTRIBUTE INFORMATION
Distribute Information
Distribute Information
Distribute Information
Inputs Project Management plan Performance reports Organization process assets Tools and Techniques Communication methods Information distribution tools Outputs Organization process assets (updates)
Distribute Information
Performance Reports
Used to distribute project performance and status information
Organization Process Assets Policies, procedures and guidelines regarding information distribution. Templates Historical information and lessons learned.
Process of communicating and working with stakeholders to meet their needs and addressing issues as they occur
Issue Log
Used to document and monitor the resolution of issues.
Recognizing Excellence in Project Management
Interpersonal skills
Building trust Resolving conflict, Active listening, listening etc etc.
Management skills
Presentation skills Negotiating, writing skills etc. Public speaking etc
Change Request
Any Change request as a result of managing stakeholders.
Result will appear (almost) immediately after exam! It t just feels ee s like e it t ta takes es forever oe e
Congratulations!