AP:03-00-FO-07

Colegio de San Juan de Letran Calamba

QUALITY MANAGEMENT AND PLANNING DEPARTMENT
Bucal, Calamba City, Laguna

INTERNAL AUDIT PLAN 1st semester, Academic Year: 2013-2014

Type of Audit / Standard: Department / Unit / Office:

Department Head:

Audit Objective/s: Audit Criteria: Audit Scope: Audit Period: Lead Auditor:

First Internal Quality Audit ISO 9001:2008 Quality Management System 1. School of Education, Arts, and Sciences 2. School of Business, Management, and Accountancy 3. School of Computer Studies and Technology 4. Corporate Communications and Marketing Department 5. Culture and Arts Department 6. Office of the Rector and President, EVP, and VP for Administration and Planning 1. Prof. Doris F. Bayugo 2. Ms. Marife P. Sarmiento 3. Ms.Loriemel E. Ferrera 4. Ms. Sharon F. Alon 5. Ms.Ricamela S. Palis 6. Rev. Fr. Honorato C. Castigador, O.P. Bro. Nelson C. Taclobos, O.P. To verify compliance to the ISO 9001:2008 standards and other legal and statutory requirements that the Colegio subscribes to ISO 9001: 2008; legal and other statutory requirements All Clauses August 27, 28, 30, 2013 1. Ms. Eloisa Alvarez-Genota 1 (A1) 2. Mr. Lorenzo B. Isla 2 (A2) 3. Ms. Maria A. Lim 3 (A3) 4. Dr. Zandra N. Maningas4 (A4) 5. Ms. Maria Luisa M. Gabriel 5 (A5) 6. Ms. Maresann V. Garcia 6 (A6) B.Ms. Evelyn P. Nabus F.Ms. Rosario M. Palomeno C.Ms. Alma Grace Y. Cid G.Engr. Felimar T. Resplandor D.Ms. Emmalyn M. H.Ms. Ann Reshier G. Bayugo Palconete E.Ms. Mary Ann B. Liboon Ms. Teresa Lapitan Mr. Andrei Infante English Tagalog Bilingual

Members:

Observer: Audit Language:

1 2 3

School of Education, Arts, and Sciences School of Business, Management, and Accountancy School of Computer Studies and Technology 4 Corporate Communications and Marketing Department 5 Culture and Arts Department 6 Office of the Rector and President, EVP, and VP for Administration and Planning

Note: The department/office has to arrange a room for the auditors. The auditors should be accompanied by the auditee during the audit. Internal Audit Plan/ Page 1

AP:03-00-FO-07

Audit Plan Released Date: April 22, 2013

Audit Plan Changed Date: August 23, 2013

Lead Auditors Signature: Audit Plan Received by:

Lead Auditors Signature: Audit Plan Received by:

Department Head Date: Date Time

Quality Management and Planning Director Date: Activities / Location Designated Room Event/ Element Opening Meeting Auditors All All

Aug 27, 9:00-9:30 2013 9:30-10:00

10:00-11:00 11:00-12:00 12:00-1:00 1:00-5:00

Aug 28, 9:00-12:00 2013

Office of the department/division head - Operational Plans - Setting of Objectives and Targets - Status of Quality Objectives and Targets - Customer / Student Satisfaction and Complaints - Effectiveness of the Levels 1-4 Facility Tour Document Control 4.2.3 Control of Recods 4.2.4 Lunch Break Evaluation of the effectiveness of and Section 2 of the Audit compliance of the department with the Report quality procedures, process maps, and work instructions End of Day 1 Corporate Communications and 4.1, 4.2.1, 4.2.2, Planning Department 4.2.3, 4.2.4, 5.3, 5.4.1, 5.4.2, 5.6.2, 6.1, 7.1, 7.2, 7.5.2, 7.5.4, 8.1, 8.2.3, 8.2.4, 8.3, 8.4, 8.5.2, 8.5.3 Culture and Arts Department 4.1, 4.2.1, 4.2.2, 4.2.3, 4.2.4, 5.3, 5.4.1, 5.4.2, 6.1, 7.1, 7.2, 7.3, 7.5.2, 7.5.4, 7.6,8.1, 8.2.3, 8.2.4, 8.3, 8.4, 8.5.2, 8.5.3 School of Education, Arts, and 4.2.3, 4.2.1, 4.2.2, Sciences 4.2.4, 5.3, 5.4.1, 5.4.2, 6.1, 6.4, 7.1,

All All

All

A4, E

A5, F, G

A1, B

Note: The department/office has to arrange a room for the auditors. The auditors should be accompanied by the auditee during the audit. Internal Audit Plan/ Page 2

AP:03-00-FO-07

Date

Time

Activities / Location

School of Business, Management, and Accountancy School of Computer Studies and Technology Office of the Rector and President, EVP, and VPAP

Event/ Element 7.2, 7.3, 7.5.2, 7.5.4, 7.6, 8.1, 8.2.3, 8.2.4, 8.3, 8.4, 8.5.2, 8.5.3

Auditors

A2, C A3, D

4.1, 4.2, 4.2.1, 4.2.2, A6, H 4.2.3, 4.2.4, 5.1, 5.2, 5.3, 5.4, 5.5, 6.1, 6.2, 7.1, 7.3, 7.5.1, 7.5.2, 7.5.3, 7.5.4, 7.5.5, 7.6, 8.1, 8.2.3, 8.2.4, 8.3, 8.4, 8.5.2, 8.5.3 All

12:00-1:00 1:00-3:00

4:00-5:00 Aug 30, 9:00-11:00 2013 11:00-12:00

Lunch Break Interview with Staff - Recitation of Institutional Philosophy and Objectives - Recitation of Departmental Philosophy and Objectives - Familiarization with Job Description (In writing or thru recitation) Follow-up of open items End of Day 2 Report Preparation Deliberation of non-conformances seen with the QMPD Director or Quality Auditor Deliberation of non-conformances seen with the QMPD Director or Quality Auditor Preparation and Issuance of C/PAN Discussion with the department head of the C/PAR - Agreed actions to be taken by the department - person-in-charge - deadline (action date) Designated Room Closing Meeting End of Audit

All All A1-6

1:00-2:00

A1-6

2:00-4:00

All

4:00-5:00

All

Note: The department/office has to arrange a room for the auditors. The auditors should be accompanied by the auditee during the audit. Internal Audit Plan/ Page 3