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Step 2: Hardware Setup Procedure for Cisco 800 and SB 100 Routers
Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 800 and SB 100 Routers
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Introduction Requirements Install the Router Connect Antennas (Wireless Models Only) Connect the Router Interfaces Connect Power to the Router Verify Your Installation Next Step Related Information
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Set Up an ADSL Internet Connection

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Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

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Introduction
This document describes how to install your Cisco 800 Series or Small Business (SB) 100 Series router. This document applies to Cisco 831, 836, 837, 851, 857, 871, 876, 877, SB 101, SB106, and SB 107 model routers, and includes routers with wireless capability. Back to Top

Requirements
To install the 800 or SB 100 series router, you need to have these items:
q

Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router The router and power supply assembly included with the router A PC with an Ethernet card Straight-through Ethernet cables (two cables for the 831, 851, 871 and SB 101) ADSL cable for the 836, 837, SB 106, or SB 107 router Orange ISDN cable for the 836 or SB 106 router (ordered separately) Antenna(s) for the wireless 851, 857, 871, 876, or 877 router Before you install the router, check the TCP/IP settings on your computer. Your PC should be configured to receive an IP address automatically with Dynamic Host Configuration Protocol (DHCP). For more information on how to configure your TCP/IP settings, refer to Configure an IP Address on

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Your PC.

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Install the Router


To install the router, follow these steps: Connect Antennas (Wireless Models Only) Cisco wireless routers use 2.4-GHz antennas to connect to provide a wireless signal to the network. Cisco 850 series wireless routers use one antenna, and Cisco 870 series wireless routers use two antennas. If you have a wireless router, follow these steps to connect antennas: 1. Attach the antenna to the connector on the back of the router and tighten the connector hand-tight. 2. After you connect the antenna to the back of the router, orient the antenna so that it is straight up. Connect the Router Interfaces Select the necessary cables to connect the router to a PC, broadband modem, or ADSL. For more information about cables, refer to Cable Descriptions. 1. Connect the router to the PC with the straight-through Ethernet cable as shown in the illustration. Connect one end of the Ethernet cable to port 4 on the built-in Ethernet switch.

Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to a WAN port, you may damage the router. 2. Connect the other end of the cable to the RJ-45 port on the Ethernet card installed in the PC.

3. Connect additional cables according to your router model:


r

For the 831, 851, 871, and SB 101, connect the second Ethernet cable between the Internet port of the router and an available port on an installed DSL or cable modem. Turn on the broadband modem if it is not already on. For the 836, 876, and SB 106, connect the lavender ADSL cable between the ADSL port of the router and the telephone wall jack or ADSL splitter, and connect the orange ISDN cable between the ISDN port of the router and the Network Termination (NT1) box or ADSL splitter. Note: The ADSL port is labeled ADSLoISDN on the 836, 876, and SB 106 routers.

For the 837, 857, 877, and SB 107, connect the lavender ADSL cable between the ADSL

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port of the router and a telephone wall jack. If the ADSL line is also used for voice communication, you can connect the router to an ADSL splitter to prevent disruption of data communication. Note: The ADSL port is labeled ADSLoPOTS on the 857 and 877 routers. Connect Power to the Router Note: Before you connect the router to its power source, read the Regulatory Compliance and Safety Information for the 800 Series Routers or Regulatory Compliance and Safety Information for Cisco SB 100 Series Routers document that came with your router. Follow these steps to connect the router to the AC adapter: 1. Check the power switch of the router and make sure it is turned off. Connect one end of the power supply cable to the input jack of the router. You can use the power latch included in your accessory kit to prevent the power adapter plug from disconnecting from the router. Attach the power latch to the cable near the power plug and push it toward the plug until it sits inside the latch. Connect the plug to the input jack and hook the latches to the holes on either side of the jack until the plug is secure. 2. Connect the other end of the power supply cable to the desktop power adapter. 3. Plug the power cord of the desktop power adapter into an electrical outlet.

4. Turn the power switch on. The green OK LED on the front panel of the router lights up when you connect the router to a power source. The router is now ready for use.

Back to Top

Verify Your Installation


To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED OK Label None Meaning Lit when power is supplied to the router.

1, CD

Internet, ADSL

Lit when the router detects status and connects to the digital subscriber line access multiplexer (DSLAM) successfully.

RXD

Internet, ADSL

Blinks when a port on the Internet port receives network traffic.

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TXD

Internet, ADSL

Blinks when a port on the Internet port sends network traffic.

ISDN 1, Line

ISDN

Lit when ISDN D channel connects successfully.

ISDN CH1, B1

ISDN

Lit when ISDN B1 channel connects successfully. Blinks when the B1 channel receives or sends data.

ISDN CH2, B2

ISDN

Lit when ISDN B2 channel connects successfully. Blinks when the B2 channel receives or sends data.

1, 2, 3 or 4

Ethernet, Ethernet LAN, Computers

Lit when the LAN port is physically connected to a server, PC, or workstation.

RXD

Ethernet, Ethernet LAN, Computers

Blinks when a port on the built-in Ethernet switch receives network traffic.

TXD

Ethernet, Ethernet LAN, Computers

Blinks when a port on the built-in Ethernet switch sends network traffic.

PPP

None

Lit when one or more PPPoE or PPPoA client sessions are running.

VPN

None

Lit when one or more VPN sessions are active.

OK

WLAN

Lit solid green when at least one wireless client is associated. Blinks if no client is associated. Solid green if at least one client is associated.

DATA

WLAN

Blinks if there is traffic on the wireless LAN. Off if there is no traffic.

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Next Step
You have completed hardware installation and are ready to configure your router with Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA.

Back to Top

Related Information
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q q q

Site Survey Cable Descriptions Configure Your Router with Security Device Manager

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Step 2: Hardware Setup Procedure for Cisco 1700 Series Routers


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 1700 Series Routers
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Introduction Requirements Install the Router Connect Power to the Router Connect the Router to a PC Verify Your Installation Next Step Related Information
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Set Up an ADSL Internet Connection

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Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

Introduction
This document describes how to install your Cisco 1700 series router. The Cisco 1700 series routers have either fixed or modular configurations that provide these features:
q

Submit

One to four WAN Interface Cards (WIC) or a combination of WIC and Voice Interface Cards (VIC) Fast Ethernet LAN port

The Cisco WICs support Ethernet, ADSL, ISDN, T1/E1, and serial connections for WAN connectivity. Back to Top

Requirements
To install the 1700 series router, you need to have these items:
q

Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router The router and power supply assembly (you must use the power supply that shipped with the router) Access to local AC power A PC with an Ethernet card A crossover Ethernet cable

Back to Top

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Install the Router


Before you install your 1700 series router, read the Regulatory Compliance and Safety Information for Cisco 1700 Routers document that came with your router. As advised in this document, the 1700 series router should be connected to a reliable earth ground when in use. You can install the 1700 series router on a desktop or flat surface. Position the router where you have access to both front and back panels. Connect Power to the Router Follow these steps to connect power to the router. 1. Connect the attached power supply cord to the power socket (labeled +5, +12, -12 VDC) on the back panel of the router.

2. Connect the separate power cord to the power socket on the power supply. 3. Connect the other end of the power cord to a standard AC power outlet. 4. Press the power switch to the on ( | ) position. 5. To confirm that the router has power, verify that the PWR LED on the front panel is on. The OK light blinks until the router has completed its self-test, and then the light stays on. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the 10/100BaseT Fast Ethernet port on the router.

Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router. 2. Connect the other end of the cable to the RJ-45 port on the Ethernet card installed in the PC.

Back to Top

Verify Your Installation


To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance.
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LED PWR

Panel Front

Meaning On when power is being supplied to the router.

On when the router software is loaded and functional. OK Front This LED blinks when the router runs a power-on self test (POST) or when it loads operating system software (which may take 3 to 5 minutes). If the LED blinks continuously, the router may be experiencing a problem.

LNK

Back

On when the router is correctly connected to the Ethernet network through the 10/100 ETHERNET port.

ETH ACT

Front

Blinks when there is network traffic on the local Ethernet LAN.

WIC0 ACT and WIC1 ACT

Front

On solid or blinking when there is data traffic on the corresponding WIC port.

WIC0 OK and WIC1 OK

Back

On when a WIC is correctly installed in the corresponding WIC slot.

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Next Step
You have completed hardware installation and are ready to configure your router with Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA.

Back to Top

Related Information
q q q

Site Survey Cable Descriptions Configure Your Router with Security Device Manager

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Step 2: Hardware Setup Procedure for Cisco 1800 Series Router


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 1800 Series Routers
Feedback

Introduction Requirements Install the Router Review Safety Information Set Up the Chassis Connect Wireless Antennas Connect Power to the Router Connect the Router to a PC Verify Your Installation Next Step Related Information
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Set Up an ADSL Internet Connection

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Suggestions for improvement: Step 2: Hardware Setup Procedure for Cisco 1800 Series Router Set Up Your Cisco Router If Cisco may contact you for more details or for future feedback opportunities, please enter your contact information: Full Name: Email:

Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

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Introduction
This document describes how to install your Cisco 1800 series router. The 1800 series includes modular and fixed-configuration routers that offer high-speed data, security, and voice features.
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Back to Top

Requirements
To install the 1800 series router, you need to have these items:
q

Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router The router and power cord Access to local AC power A PC with an Ethernet card A crossover Ethernet cable

Back to Top

Install the Router


Follow these steps to install your 1800 series router: Review Safety Information Before you install your router, read the regulatory compliance and safety information for your router:
q

Regulatory Compliance and Safety Information for Cisco 1800 Integrated Services Routers Regulatory Compliance and Safety Information for Cisco 1840 Routers

As advised in this document, the router should be connected to a reliable earth ground when in use. Set Up the Chassis If you want to install the router on a desktop or shelf, follow these steps: 1. Place the router upside-down on a smooth, flat surface.
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2. Peel the rubber feet from the black adhesive strip and attach them to the four corners of the bottom of the chassis. 3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels.

Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Wireless Antennas If your router has the wireless LAN option, follow these steps to connect the antennas: 1. Screw the antenna connectors in a clockwise direction onto the connectors on the back panel of the router. 2. After you have attached the antennas, you must orient them. For best radio performance, orient the antennas so that they are perpendicular to the ground. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the back panel of the router. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the Power LED on the front panel is on. The Activity light blinks slowly until the router has finished the boot process.

Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps:
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1. Connect one end of the Ethernet cable to the 10/100 BaseT Fast Ethernet port on the router.

Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router. 2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC.

Back to Top

Verify Your Installation


To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED Panel Meaning On when the system is operates normally. Blinks slowly when the system is booting or in the ROM monitor.

SYS PWR

Front

SYS ACT

Front

Blinks to indicate network or system activity.

CF

Back

On when flash memory is busy. Do not remove the CompactFlash memory card when this light is on.

FDX

Back

On indicates full-duplex operation. Off indicates half-duplex operation.

100

Back

On indicates a 100-Mbps link. Off indicates a 10-Mbps link.

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LNK (FE 0/0)

Back

On when the router is correctly connected to a local Ethernet network through Ethernet port 0.

LNK (FE 0/1)

Back

On when the router is correctly connected to a local Ethernet network through Ethernet port 1.

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Next Step
You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA.

Back to Top

Related Information
q q q

Site Survey Cable Descriptions Configure Your Router with Security Device Manager

1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc.

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Service Requests

Step 2: Hardware Setup Procedure for Cisco 2600 Series Routers


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 2600 Series Routers
Feedback

Introduction Requirements Install the Router Set Up the Chassis Connect Power to the Router Connect the Router to a PC Verify Your Installation Next Step Related Information
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Service Router (ISR Only) Set Up an ADSL Internet Connection

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Download PDF

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Step 2: Hardware Suggestions for improvement: Setup Procedure for Cisco 2600 Series Routers Set Up Your Cisco Router

If Cisco may contact you for more details or for future feedback opportunities, please enter your contact information: Full Name: Email:

Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

Submit

Introduction
This document describes how to install your Cisco 2600 series router. The Cisco 2600 series features modular access routers that support Ethernet, Fast Ethernet, Token Ring, and mixed LAN environments. The 2600 routers are either single rack-unit (1RU) or two rack-units (2RU) high. Back to Top

Requirements
To install the 2600 series router, you need to have these items:
q

Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router The router and power cord Access to local AC power A PC with an Ethernet card A crossover Ethernet cable

Back to Top

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Install the Router


The Cisco 2600 series router is rack-mountable, but the router can also be set up on a desktop or flat surface. These setup instructions describe the desktop installation. Before you install your 2600 series router, read the Cisco 2600 Series Regulatory Compliance and Safety Information document that came with your router. As advised in this document, the 2600 series router should be connected to a reliable earth ground when in use. Set Up the Chassis These instructions describe how to set up the chassis on a desktop. 1. Place the router upside-down on a smooth, flat surface. 2. Peel the rubber feet from the black adhesive strip and attach them to the five round, recessed areas on the bottom of the chassis.

3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels.

Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the back panel of the router. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the Power LED on the front panel is on. The Activity light blinks slowly until the router has finished the boot process. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the 10/100 BaseT Fast Ethernet port on the router.

Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router.

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2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC.

Back to Top

Verify Your Installation


To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Router Type LED POWER Meaning On when power is supplied to the router.

On when the redundant power supply (RPS) is installed and operating normally. Off when RPS is not installed. Blinks when RPS has failed.

RPS 1-RU Chassis Height

Blinks slowly when system is booting. Blinks to indicate network or system activity.

ACTIVITY
q

PWR

On when power is supplied to the router.

On when the redundant power supply (RPS) is installed and operating normally. Blinks rapidly when system is booting. Blinks slowly when RPS has failed.

2-RU Chassis Height

SYS/RPS

ACT

Blinks to indicate network or system activity.

Back to Top

Next Step
You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager.

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Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA.

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Related Information
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Site Survey Cable Descriptions Configure Your Router with Security Device Manager

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Service Requests

Step 2: Hardware Setup Procedure for Cisco 2800 Series Routers


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 2800 Series Routers
Feedback

Introduction Requirements Install the Router Review Safety Information Set Up the Chassis Connect Power to the Router Connect the Router to a PC Verify Your Installation Next Step Related Information
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Set Up an ADSL Internet Connection

Please rate this site:


Download PDF

++

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Suggestions for improvement: Step 2: Hardware Setup Procedure for Cisco 2800 Series Routers Set Up Your Cisco Router If Cisco may contact you for more details or for future feedback opportunities, please enter your contact information: Full Name: Email:

Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

Submit

Introduction
This document describes how to install your Cisco 2800 series router. The Cisco 2800 series features integrated service routers (ISR) that offer high-speed data, security, and voice features. Back to Top

Requirements
To install the 2800 series router, you need to have these items:
q

Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router The router and power cord Access to local AC power A PC with an Ethernet card A crossover Ethernet cable

Back to Top

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Install the Router


Follow these steps to install your 2800 series router: Review Safety Information Before you install your router, read the Cisco 2800 Series Regulatory Compliance and Safety Information. As advised in this document, the router should be connected to a reliable earth ground when in use. Set Up the Chassis If you want to install the router on a desktop or shelf, follow these steps: 1. Place the router upside-down on a smooth, flat surface. 2. Peel the rubber feet from the black adhesive strip and attach them to the four corners of the bottom of the chassis. 3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels.

Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the front panel of the router.

Note: This illustration shows the 2811 model. The 2801 model has the power socket on the back panel. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the SYS PWR LED on the front panel is on. The SYS PWR LED blinks slowly until the router has finished the boot process. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the 10/100 BaseT Fast Ethernet port on the router.

Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router. 2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC.

Back to Top

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Verify Your Installation


To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED Meaning Solid green when the system operates normally. Blinks green when system is booting or in the ROM monitor. Amber when there is a system error. Off when there is no power or system board is faulty.

SYS PWR
q

On when Redundant Power System (RPS) is installed and operating normally. Off when RPS is not installed.

AUX PWR
q

SYS ACT

Blinks to indicate network or system activity.

CF

On when flash memory is busy. Do not remove the CompactFlash memory card when this light is on.

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Next Step
You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA.

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Related Information
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Site Survey Cable Descriptions Configure Your Router with Security Device Manager

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Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 3800 Series Routers
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Introduction Requirements Install the Router Review Safety Information Set Up the Chassis Connect Power to the Router Connect the Router to a PC Verify Your Installation Next Step Related Information
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Service Router (ISR Only) Set Up an ADSL Internet Connection

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Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

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Introduction
This document describes how to install your Cisco 3800 series router. The Cisco 3800 series features integrated service routers (ISR) that offer high-speed data, security, and voice features. Back to Top

Requirements
To install the 3800 series router, you need to have these items:
q

Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router The router and power cord Access to local AC power A PC with an Ethernet card A crossover Ethernet cable

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Install the Router


Follow these steps to install your 3800 series router: Review Safety Information Before you install your router, read the Cisco 3800 Series Regulatory Compliance and Safety Information. As advised in this document, the router should be connected to a reliable earth ground when in use. Set Up the Chassis If you want to install the router on a desktop or shelf, follow these steps: 1. Place the router upside-down on a smooth, flat surface. 2. Peel the rubber feet from the black adhesive strip and attach them to the four corners of the bottom of the chassis. 3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels.

Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the front panel of the router.

Note: This illustration shows the 3845 model. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the SYS PWR LED on the front panel is on. The SYS PWR LED blinks slowly until the router has finished the boot process. Note: For the Cisco 3845 router, the SYS PWR1 or SYS PWR2 LED is lit after the router completes startup. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the GigabitEthernet port on the router. 2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC.

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Verify Your Installation


To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED Meaning Off indicates router not receiving power Steady green indicates normal operation (power-up complete) Blinking green indicates booting or in ROM monitor mode (immediately after power-up) Amber indicates that the router is powered but malfunctioning

SYS

Off indicates router not receiving power Steady green indicates normal operation (power-up complete)

SYS PWR

Off indicates router not receiving power, power supply 1 not present, or power-up not completed Steady green indicates power supply is present and enabled (power-up completed) Amber indicates power supply is present and off or malfunctioning

SYS PWR1
q

Off indicates router not receiving power, power supply 2 not present, or power-up not completed Steady green indicates power supply is present and enabled (power-up completed) Amber indicates power supply is present and off or malfunctioning

SYS PWR2
q

Off indicates IP phone power is off or not present, or powerup not completed Steady green indicates auxilliary power is present and enabled (power-up completed) Amber indicates router is powered but malfunctioning

AUX PWR

Off indicates IP phone power supply 1 is off or not present, or power-up not completed Steady green indicates auxilliary power is present and enabled (power-up completed) Amber indicates router is powered but malfunctioning

AUX PWR1

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Off indicates IP phone power supply 2 is off or not present, or power-up not completed Steady green indicates auxilliary power is present and enabled (power-up completed) Amber indicates router is powered but malfunctioning

AUX PWR2

Off indicates no packet activity Steady or blinking green indicates packets transmitted or received on any WAN or LAN port, or router is monitoring internal activities (power-up completed)

ACT

Off indicates CompactFlash memory card not being accessed Steady green indicates CompactFlash card being accessed; do not eject Blinking green indicates CompactFlash card being accessed; do not eject

CF
q

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Next Step
You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA.

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Related Information
q q q q

Site Survey Cable Descriptions Cisco 3800 Series Regulatory Compliance and Safety Information Configure Your Router with Security Device Manager

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Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware
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Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
Step 3: Download and Install Security Device Manager

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Introduction Requirements Prepare Your Router to Support SDM Connect to the Router Verify the Software Image on the Router Verify Router Flash Memory Erase Webflash Memory Configure Your Router to Support SDM Download SDM Confirm Connectivity to the Router Install Security Device Manager Next Step Troubleshoot the Procedure Reclaim Flash Memory Related Information
Step 4: Step 5: Step 6: Step 7: Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Set Up an ADSL Internet Connection

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Step 8: Set Up Internet Security on a Cisco Router

Introduction
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Security Device Manager (SDM) allows you to manage your Cisco router with a graphical web interface. This document explains how to install SDM on your router if SDM is not already installed on your router. Back to Top

Requirements
To perform the steps described in this document, you need to have these items:
q

A PC with an Internet connection A crossover Ethernet cable

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Prepare Your Router to Support SDM


Before you download SDM, you need to make changes to your router to support SDM. To prepare your router to support SDM, follow these steps: Connect to the Router To connect to your router, follow these steps: 1. Create a HyperTerminal connection to your router. For more information about how to create a HyperTerminal connection refer to the Create a HyperTerminal Connection document. 2. Log into the router. The default login is username cisco, password cisco. Otherwise, use the administrator login and password you entered in the Internet Worksheet (B10 and B11).
Username: cisco Password:

Note: If you do not know the password for your router, refer to Reset the Password on the Router. 3. Type enable to access the privileged mode. If you have set an enable password, use the password that you entered in the Internet Worksheet (B12).
Router> enable Router#

Verify the Software Image on the Router To confirm the version of Cisco IOS software on your router, follow these steps:
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Type show version to view your software version. The command-line output looks similar to this example:
Router# show version Cisco IOS Software, C831 Software (C831-K9O3Y6-M), Version 12.3(8)YG, RELEASE SOFTWARE (fc1) Synched to technology version 12.3(10.3)T2 Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2004 by Cisco Systems, Inc. Compiled Thu 16-Dec-04 23:46 by ealyon

If your Cisco IOS software version is earlier than 12.3, you must upgrade your software. For detailed instructions, refer to Upgrade the Software Image on a Cisco Router. Verify Router Flash Memory To verify the amount of space available in flash memory, type show flash to display details about flash memory usage.
Router#show flash System flash directory: File Length Name/status 1 5638936 c831-k9o3y6-mz.123-2.XC2.bin [5639000 bytes used, 19264680 available, 24903680 total] 24576K bytes of processor board System flash (Read/Write)

If you have at least 8 MB (8000000 bytes) available in flash memory, you do not need to remove files from flash memory in order to install SDM. Note: If you have a wireless router, you need 9.7 MB available in flash memory to install Security Device Manager (SDM) with the wireless configuration module. If you have less than 8 MB available in flash memory, you need to delete files before you install SDM. See Reclaim Flash Memory for instructions. If you have less than 8 MB of total flash memory, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Erase Webflash Memory If you have an 830 series router, you need to remove Cisco Router Web Setup Tool (CRWS) files from from webflash memory in order to access SDM. To remove the files from webflash memory, follow these steps: 1. Type erase webflash and press Enter, and press Enter again to confirm.
Router#erase webflash Erasing the webflash filesystem will remove all files! Continue? [confirm]

2. The router displays this message during the erase.


Erasing device... eeeeeeeeeeeeeeee ...erased Erase of webflash: complete Router#

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Configure Your Router to Support SDM To configure your router to support SDM, follow these steps: 1. Type configure terminal and press Enter to enter configuration mode.
Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)#

2. Type ip http server and press Enter to enable HTTP server.


Router(config)#ip http server

3. Type ip http secure-server and press Enter to enable Secure HTTP server.
Router(config)#ip http secure-server

4. Type ip http authentication local to enable local authentication.


Router(config)#ip http authentication local

5. Type ip http timeout-policy idle 600 life 86400 requests 10000 and press Enter.
Router(config)#ip http timeout-policy idle 600 life 86400 requests 10000

6. Type username username privilege 15 password 0 password to create a user account with configuration privileges. Use the username and password that you entered in the LAN Addressing Worksheet (B10 and B11).
Router(config)#username username privilege 15 password 0 password

Note: You will use this username and password to access SDM. 7. Enter these commands to enable telnet and SSH: a. Type line vty 0 4 and press Enter.
Router(config)#line vty 0 4

b. Type privilege level 15 and press Enter.


Router(config-line)#privilege level 15

c. Type login local and press Enter.

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Router(config-line)#login local

d. Type transport input telnet ssh and press Enter.


Router(config-line)#transport input telnet ssh

e. Type exit and press Enter.


Router(config-line)#exit Router(config)#

Type interface FastEthernet0 and press Enter to configure the Ethernet interface.

Note: The name of the Ethernet interface varies with some router models. Review this table to confirm the name for the Ethernet interface on your router. For example, if your router interface lists Ethernet0, you need to enter the command interface Ethernet0. Router Model SOHO Ethernet0 First Ethernet Interface

800 Series

Ethernet0

1760

FastEthernet0/0

1700 Series

FastEthernet0

1800

FastEthernet0/0

2600 Series

FastEthernet0/0

2800

FastEthernet0/0

Router(config-if)#interface FastEthernet0 Router(config-if)#

Type ip address ip-address subnet-mask with the IP address and subnet mask from the LAN Addressing Worksheet (L6A and L2A). Press Enter.
Router(config-if)#ip address 192.168.10.1 255.255.255.0

Type no shutdown and press Enter to make the interface active.

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Router(config-if)# no shutdown

Type end to leave configuration mode.


Router(config)#end Router

Type write memory to save the configuration.


Router(config)#write memory Building configuration... [OK]

Click File > Exit to exit HyperTerminal.

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Download SDM
To download the SDM files, follow these steps: Note: SDM is provided on the CD included with your router. However, Cisco recommends that you download the software from Cisco.com to ensure that you have the most recent version. 1. Open http://www.cisco.com/pcgi-bin/tablebuild.pl/sdm. 2. Click the SDM-Vnn.zip file for the SDM version you want download. 3. Review the End User License Agreement and click Accept. 4. Click the SDM-Vnn.zip file to download the file. 5. Log in with your Cisco.com user ID and password to begin the download. 6. Extract the SDM-Vnn.zip file to your PC desktop. For more information about how to extract the files from .zip format, review the documentation for your zip utility. Confirm Connectivity to the Router To confirm connectivity between your PC and the router, follow these steps: 1. Change your PC IP address to an address that matches the router Ethernet IP address you entered in the LAN Addressing Worksheet (fields L6A and L2A). For example, if your router has IP address 192.168.10.1, change your PC to 192.168.10.2. To change your PC IP address, go to Control Panel > Network and Dial-Up Connections > TCP/IP Properties. For more information on how to configure an IP address on your PC, refer to Configure an IP Address on Your PC.
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2. Connect the crossover cable to the RJ-45 Ethernet port of your PC and the yellow Ethernet port of the router.

3. Verify that your PC can send traffic to the router with a ping test. a. Click Start > Run b. Type command or cmd to launch a DOS prompt. c. Type ping router-IP-address and press Enter. For more information on how to do a ping test, refer to Troubleshoot Ethernet Connectivity.

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4. Type exit and press Enter to close the window. Install Security Device Manager To install Security Device Manager, follow these steps: 1. Open the SDM folder on the desktop and double click the setup.exe file.

2. Click Next.

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3. Choose I accept the terms of the license agreement and click Next.

4. Choose Cisco Router and click Next to install SDM on the router.

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5. In the Hostname/IP Address field, enter the IP address from the LAN Addressing Worksheet (L6A). In the Username field, enter the username that you entered in the LAN Addressing Worksheet (B10). In the Password field, enter the password that you entered in the LAN Addressing Worksheet (B11).

6. SDM accesses the router with your login information. If SDM cannot access the router, see Troubleshoot the Procedure.

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7. Choose Typical and click Next.

8. Check SDM: Install Cisco Router and Security Device Manager and Install Cisco SDM Express. If you have a wireless router, check WLAN: Install the Wireless Application. Click Next. Note: If you want to use Intrusion Prevention System (IPS), you need to upgrade your IOS image to Release 12.3(8)T4 or later. For more information, contact the SMB Technical Assistance Center (SMB TAC).

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9. Click Install to begin installation.

10. The Installation Wizard copies the SDM files to the router.

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11. Click Finish to complete the installation.

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Next Step
You have now installed SDM on your router. Refer to Configure your Router with Security Device Manager to configure your router with SDM. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager with ASA.

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Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s)

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q

See to the Confirm Connectivity to the Router. If the tests in Confirm Connectivity to the Router are successful, see Prepare Your Router to Support SDM..

SDM cannot access my router when I enter my login information.

Reclaim Flash Memory If there is insufficient space to copy the new software image into flash, the router displays an error message. To resolve this problem, you need to delete files from Flash memory and reclaim flash memory space. To reclaim flash memory, follow these steps: 1. Type show flash and press Enter to show the files in flash memory.
System flash directory: File Length Name/status 1 5877460 c1700-y-mz.123-12.bin 2 3885056 sdm.tar 3 1545 sdmconfig-1721.cfg [9764061 bytes used, 23528223 available, 33292284 total] 32768K bytes of processor board System flash (Read/Write)

2. Review the files to determine what files you can delete. You can delete unused .cfg configuration files or .bin software image files.

Caution: Ensure that you do not delete a .cfg configuration file or a .bin software image file that is in use. 3. Type del filename.ext to remove unnecessary files. Press Enter to confirm.
Router# del filename.ext Router# Delete filename [filename.ext]? Router# Delete flash:filename.ext [confirm] Router#

4. Type squeeze flash to reclaim flash memory. Press Enter.


Router# Squeeze squeeze Rebuild Squeeze Router# squeeze flash operation may take a while. Continue? [confirm] in progress... eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee file system directory... of flash complete

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Cable Descriptions Configure an IP Address on Your PC Reset the Password on a Cisco Router Configure Your Router with Security Device Manager

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Service Requests

Step 4: Configure Your Router with Security Device Manager


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware
Feedback

Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
Step 3: Download and Install Security Device Manager Step 4: Configure Your Router with Security Device Manager

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Introduction Requirements Launch SDM Reset the Router to the Default Configuration Record Interfaces Complete the Startup Wizard Perform Additional Configurations Configure a Time Server Next Step Troubleshoot the Procedure Related Information
Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Step 7: Set Up an ADSL Internet Connection

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Step 8: Set Up Internet Security on a Cisco Router

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Introduction
This document explains how to configure and manage your router with Cisco Security Device Manager (SDM). Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA.

Back to Top

Requirements
To perform the steps described in this document, you need to have these items:
q

A router with Cisco Security Device Manager (SDM) installed. If your router does not come with SDM installed, refer to Download and Install Security Device Manager. A crossover Ethernet cable A console cable A PC with a Pentium III or higher processor Windows 2000 or XP Note: Windows 2000 Advanced Server is not supported.

One of these web browsers:


r

Netscape version 7.1 or later. Internet Explorer version 5.5 or later. Note: If you are using the Java plugin, you need to use SUN Java Runtime Environment (JRE) version 1.4.2_05. For information about how to update your version of JRE, refer to Sun Microsystems .

Completed worksheets from the Site Survey:


r

LAN Addressing Worksheet Internet Worksheet ISR Router Worksheet

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Launch SDM
To start SDM, follow these steps: 1. Open a web browser and type http://router IP address in the Address field. The router's IP address is the IP address that you entered in the LAN Addressing Worksheet (L6A). 2. At the login prompt, enter the username and password for the privileged (privilege level 15) account on your router. If your router has the default configuration, use the username "cisco" and password "cisco". Note: If you are unable to log in, see Troubleshoot the Procedure for assistance. 3. If you see a screen similar to the example, click Security Device Manager (SDM) to launch SDM. If you see a screen labeled Home: Summary Status, continue to the next step.

Note: If you do not see an option for SDM, see Troubleshoot the Procedure for assistance. 4. If the router's home page appears, click Cisco Router and Security Device Manager in the left column.
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Note: If you see an option A more secure connection (HTTPS) to this device is available, click Yes. 5. SDM displays a launch page and opens the main interface in a separate window.

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6. The SDM Java applet loads on your PC. If your browser displays a security warning, click Yes to accept the SDM download. 7. When the application has loaded completely, SDM displays the SDM Home page. If your router has a default configuration, SDM launches a the SDM Express Wizard Wizard.

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8. If your router loads SDM Express Setup, see Complete the Startup Wizard. Otherwise, proceed to Reset the Router to the Default Configuration. Note: If you want to modify an existing configuration on the router, refer to Modify Your Router Configuration with Security Device Manager.

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Reset the Router to the Default Configuration


If you have an existing configuration and want to reconfigure your router, reset your router to a default configuration. To reset your router to a default configuration, follow these steps: Note: This procedure will delete your current configuration and replace it with a factory default configuration. 1. Click Configure.
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2. Click Additional Tasks.

3. Click Reset to Factory Default.

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4. Under Step 1 enter the location on your computer where you want to store a backup copy of the current router configuration. 5. Click Reset Router. Note: The router requires 1-2 minutes to reset. 6. Change your PC IP address to 10.10.10.2 with a subnet mask of 255.255.255.248. For further information about how to configure an IP address on your PC, refer to the document. 7. Open http://10.10.10.1 in a web browser. 8. Log into SDM with the username cisco and password cisco.

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Record Interfaces
Follow these steps to record the available interfaces on your router: 1. Click Configure.

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2. Click Interfaces and Connections. 3. Click Edit Interface/Connection.

4. Record the interfaces listed in fields B35-B38 of the ISR Router Worksheet.

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Complete the Startup Wizard


If your router has a default configuration, SDM runs the Startup Wizard. To complete the wizard, follow these steps: 1. On the Welcome screen, click Next.
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2. At the Basic Configuration screen, enter your new username and password. Use the administrative account and password that you entered in fields B10 and B11 of the ISR Router Worksheet. Next to Enable Secret Password, type the enable secret password that you entered in field B12 of the ISR Router Worksheet. Click Next. Note: For recommendations on how to implement strong passwords, refer to Password Security.

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3. If you have a wireless router, follow these steps: Note: If you have a non-wireless router, proceed to the next step. a. SDM displays the Wireless Interface Configuration screen. Choose Yes and click Next to configure the wireless interface.

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b. On the LAN Interface Configuration screen, enter the IP address and subnet mask for the router (from fields L6A and L1A on the LAN Addressing Worksheet). Enter the Wireless Network Name that you entered in field W14 of the ISR Router Worksheet and click Next.

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4. On the LAN Interface Configuration screen, enter the IP address and subnet mask for the router (from fields L6A and L1A on the LAN Addressing Worksheet). Click Next. Note: If you have a wireless router, proceed to the next step.

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5. On the DHCP Configuration screen, check Enable DHCP server on the LAN interface and enter the IP address of the DHCP start range and the DHCP end range that you entered in the LAN Addressing Worksheet (L50 and L51). In the Domain Name Server Configuration section, enter the DNS information for your network.
r

If you have an internal DNS server, enter the IP addresses of your internal DNS servers that you completed in the LAN Addressing Worksheet (L4 and L5). If you do not have an internal DNS server, copy the IP addresses you completed in the Internet Worksheet (B50 and B51).

Click Next.

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6. On the WAN Configuration screen, click Next, and click No to skip WAN Configuration.

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7. On the Security Configuration screen, check all of the check boxes, and then click Next.

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8. On the Wizard Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 9. When the Reconnection Instructions screen appears, click OK to save the new configuration. To reconnect to SDM, open the new router IP address (from Step 5) in a web browser and log in with the new password (from Step 4). Note: Since the router IP address has changed, you will lose your connection to the router. To reconnect to the router with SDM, configure your PC with an IP address to match the IP address for your Ethernet interface. For example, if you configured your router Ethernet interface with the address 192.168.10.1 with a subnet mask of 255.255.255.0, your PC must have an IP address from 192.168.10.2-254 with the same subnet mask. For more information on how to configure an IP address on your PC, refer to Configure an IP Address on Your PC.

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Perform Additional Configurations


When you have completed configuration with the wizard, you need to add these configurations to the router manually. Configure a Time Server A time server ensures that your router has the correct time. To configure a time server, follow these steps: 1. Click Configure.

2. Click Additional Tasks.

3. Double-click Router Properties, and then click NTP/SNTP.

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4. Click Add. 5. Choose SNTP Server IP Address and enter 192.43.244.18.

Note: You can also choose SNTP Server Hostname and enter time.nist.gov. Your router must have an active Internet connection to use a host name.
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6. Click OK. 7. Click File > Write to Startup Config to save your configuration.

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Next Step
You have now configured your router with SDM. If you have an Integrated Services Router with a wireless antenna, proceed to Configure Wireless Security on an Integrated Service Router. If you want to configure an Internet connection, refer to the appropriate document for your connection. If you are not sure what connection type you have, refer to your Internet Worksheet.
q q q q

Set Up an Ethernet Connection Set Up an ADSL Connection Set up a T1/E1/Serial Connection Set up an ISDN Connection

Note: If your router is already connected to the Internet, refer to Set Up Internet Security on a Cisco Router.

Back to Top

Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s)

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q

SDM may not be installed on your router. Refer to Download and Install Security Device Manager for further assistance. Your Ethernet interface may be down. Refer to Download and Install Security Device Manager for assistance.

I do not see a login prompt.


q

I cannot log in with the default username and password.

If you are unable to log in, you need to create a privileged username and password for your router. Refer to Download and Install Security Device Manager for further assistance.

When I access the router I do not see an option to load SDM.

SDM may not be installed on your router. Refer to Download and Install Security Device Manager for further assistance.

When I connect to the router, it loads Cisco Router Web Setup instead of SDM.

Refer to Download and Install Security Device Manager and review the Erase Webflash Memory section.

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Related Information
q q q

Download and Install Security Device Manager Cable Descriptions Configure an IP Address on Your PC

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Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
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Introduction Requirements Overview Configure Security Settings Access the Router Local RADIUS Server Express Security Encryption Manager Next Step Troubleshoot the Procedure Related Information
Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Step 7: Set Up an ADSL Internet Connection

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Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

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Introduction
This document describes how to configure wireless security on a Cisco Integrated Services Router (ISR). Back to Top

Requirements
q

You must have completed the steps in Configure Your Router with Security Device Manager

To perform the steps described in this document, you need to have these items:
q

Completed ISR Router Worksheet as instructed in the Site Survey An Wireless ISR that is powered on and connected to a PC with a straight-through Ethernet cable Cisco IOS Software Release 12.2 installed on the ISR

Back to Top

Overview
Any wireless networking device within range of an AP can receive its radio transmissions. Therefore, you need to configure security settings to prevent unauthorized access to your network. This document explains how to configure security settings to ensure that unauthorized users cannot connect to your AP. Cisco recommends LEAP for security, an implementation of the EAP/802.1x protocol. Back to Top

Configure Security Settings


Follow these steps to configure security on the ISR: Access the Router
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Follow these steps to access the ISR: 1. Open your browser and type http://isr-ip-address and press Enter. For isr-ip-address, use the IP address in field W10 of the ISR Router Worksheet. 2. Enter the ISR username and password that you entered in fields B10 and B11 of the Integrated Services Router worksheet and press Enter. Note: If you cannot log into the router, see Troubleshoot the Procedure. 3. Click Configure.

4. In the Create Connection tab, select Wireless and click Launch Wireless Application.

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5. The wireless application launches in a separate window.

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Local RADIUS Server Follow these steps to enable a local RADIUS server: 1. Click Wireless Security > Local Radius Server.

2. Click the General Set-Up tab. 3. Scroll to the User Groups area of the Security: Local RADIUS Server screen.
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4. Enter these values under User Groups: Field Group Name Default Value

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Session Timeout

(Leave this field blank)

Failed Authentication before Lockout

Lockout

Interval, 600

VLAN ID

20

SSID

(Enter the Wireless Network Name from field W14 of the ISR Router Worksheet)

Click Add to add the SSID number.

5. Click Apply to save the changes.


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Express Security Follow these steps to set up Express Security: 1. Click Wireless Express Security > Bridging.

2. Enter these values in the Express Security Bridging screen: Field Value (Enter the Wireless Network Name from field W14 of the ISR Router Worksheet)

SSID

Enable VLAN ID, 20 VLAN Check Native VLAN

Bridge

Security

EAP Authentication

RADIUS Server

Enter the router IP address from field W10 of the ISR Router Worksheet.

RADIUS Server Secret

Enter the RADIUS Password from field W15 of the ISR Router Worksheet.

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3. Click Apply to save the changes. If a warning message appears to indicate that you are about to update your settings, click OK to continue.

Encryption Manager
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Follow these steps to complete the Encryption Manager: 1. Click Wireless Security > Encryption Manager.

2. In the Encryption Modes area, choose WEP Encryption and Mandatory.

3. Click Apply to save the changes. When a warning message appears to indicate that you are about to
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update your settings, click OK to continue.

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Next Step
You have completed basic configuration of the wireless module of your router. To add additional users to your wireless network, refer to Add or Remove a Wireless User. If you want to configure an Internet connection, refer to the appropriate document for your connection. If you are not sure what connection type you have, refer to your Internet Worksheet.
q q q q

Set Up an Ethernet Connection Set Up an ADSL Connection Set up a T1/E1/Serial Connection Set up an ISDN Connection

Note: If your router is already connected to the Internet, refer to Set Up Internet Security on a Cisco Router.

Back to Top

Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s)

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I cannot access the router.

Refer to Configure Your Router with Security Device Manager.

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Related Information
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Configure Your Router with Security Device Manager Add or Remove a Wireless User Password Security Configure an IP Address on Your PC

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Step 6: Add or Remove a Wireless User on an Integrated Services Router


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware
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Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
Step 3: Step 4: Step 5: Step 6: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only)
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Introduction Requirements Connect to the Router Add a New Wireless User Remove a Wireless User Next Step Troubleshoot the Procedure Related Information
Step 7: Set Up an ADSL Internet Connection

Step 6: Add or Remove a Wireless User on an Integrated Services Router Set Up Your Cisco Router

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Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
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Introduction
This document describes how to add or remove a wireless user on a Cisco Integrated Services Router.

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Back to Top

Requirements
To perform the steps described in this document, you need to have these items:
q

Completed ISR Router Worksheet as instructed in the Site Survey A crossover Ethernet cable to connect the router to a PC You must have completed Configure Wireless Security on an Integrated Services Router

Back to Top

Connect to the Router


To connect to the ISR wireless management interface, follow these steps: 1. Connect your PC to the router with a crossover Ethernet cable. 2. Configure your PC with an IP address that is on the same subnet as the AP. For instructions on how to change your PC Internet settings, refer to Configure an IP Address on Your PC. 3. Open a web browser and enter the router IP address that you entered in field W10 of the Integrated Services Router Worksheet. 4. At the login prompt, enter the router password that you entered in field B11 of the Integrated Services Router Worksheet. 5. Click Configure.

6. In the Create Connection tab, select Wireless and click Launch Wireless Application.

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7. The wireless application launches in a separate window.

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8. Click Wireless Security > Local RADIUS Server.

9. Click the General Setup tab. 10. Scroll to the Individual Users area of the screen.

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11. To add or remove a user, see add a user or remove a user.

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Add a New Wireless User


To add a new user to your wireless network, follow these steps: 1. Scroll to the Individual Users area of the General Setup screen. 2. Ensure that <NEW> is selected under Current Users. 3. In the Username field, enter the username that you entered in field W33 of the Integrated Services Router Worksheet.

4. Next to Password, choose Text. 5. Enter the user password in the Password field. Enter the password again in the Confirm Password field. Note: Refer to Password Security for information about how to create strong passwords. 6. Click Apply.
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Remove a Wireless User


To remove a user from your wireless network, follow these steps: 1. Scroll to the Individual Users area of the General Setup screen. 2. Under Current Users, select the user that you want to delete.

3. Click Delete to remove the user.

Back to Top

Next Step
You have completed this procedure. To configure an Internet connection, refer to the appropriate link for your connection type. If you are not sure what connection type you have, refer to your Internet Worksheet.
q q

Set Up an Ethernet Connection Set Up an ADSL Connection

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Set up a T1/E1/Serial Connection Set up an ISDN Connection

Note: If your router is already connected to the Internet, refer to Set Up Internet Security on a Cisco Router.

Back to Top

Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem I cannot access the router. Cause(s) and Suggested Solution(s) Refer to Configure Your Router with Security Device Manager.

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Related Information
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Site Survey Cable Descriptions Configure Wireless Security on an Integrated Services Router Configure an IP Address on Your PC Password Security

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Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router Add or Remove a Wireless User on an Integrated Service Router Set Up an ASDL WAN Connection
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Introduction
This document explains how to set up an ADSL WAN connection with PPPoE or RFC 1483 (PPPoA) encapsulation on your router. Back to Top

Requirements
q

You must have completed the initial configuration of your router as presented in Configure Your Router with Security Device Manager. You must have completed the Site Survey, which includes the Internet worksheet for the router. Your router must have an ADSL WAN Interface Card (WIC). If you do not have an ADSL WIC or need assistance to install a new one, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Back to Top

Set Up an ADSL Connection


To set up an ADSL connection, follow these steps: 1. Open a web browser and type http://router IP address in the Address field. The router's IP address is the IP address that you entered in the LAN Addressing Worksheet (L6A). Note: For further information about how to launch SDM, refer to Configure Your Router with Security Device Manager. 2. Click Configure > Interfaces and Connections.

3. Choose ADSL (PPPoE or RFC 1483 Routing), and then click Create New Connection.

4. On the Welcome screen, click Next to begin the ADSL Wizard. 5. Click Auto Detect.

6. SDM attempts to determine the encapsulation for your ADSL connection. If SDM is unable to determine your encapsulation, click OK and manually enter the encapsulation type that you entered in the Internet Worksheet (A51), then click Next.

7. On the PVC screen, enter the VPI and VCI values that you entered in the Internet Worksheet (A52 and A53). Click Next.

8. On the IP Address screen, choose the value you entered in the Internet Worksheet (B45 and B46). Click Next.

9. If you selected PPPoE in the Encapsulation screen, the Authentication screen appears. Enter the values

you entered in your Internet Worksheet (B62-B64). Click Next.

10. If you chose Static IP Address in the IP Address screen, the Advanced Options screen appears. Check Default Static Route and choose Next Hop IP Address. Enter the ISP Router IP Address that you entered in the Internet Worksheet (B47). Click Next.

11. On the Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 12. When the Commands Delivery Status screen appears, click OK to confirm. 13. Click Save to save your new configuration.

Back to Top

Verify the WAN Connection


To verify your WAN connection, follow these steps: 1. Click Configure > Interfaces and Connections. 2. Select your new WAN interface and click Test Connection.

3. Choose Automatically determined by SDM, and then click Start to begin the test.

4. SDM displays a window that indicates whether or not the test was successful.

Click OK to close the Information window. 5. If the test is successful, proceed to the next step. If the test failed, click Details to display the interface state. Make a note of the Interface State and proceed to Troubleshoot WAN Connection.

6. Click Close to exit the testing interface. 7. Click File > Exit to exit SDM.

Back to Top

Next Step
You have now set up an ADSL WAN connection. You can now set up firewall and security options on your router. For instructions, refer to Set Up Internet Security on a Cisco Router.

Back to Top

Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s)

Make sure the ADSL card is properly installed. For further assistance, contact SMB TAC. If the card is installed and the router does not detect the card, contact SMB TAC for assistance. If the router detects your WIC card but the settings you require are not available in the Create Connection Wizard, you have an unsupported interface type. You need to use the command-line interface (CLI) to configure your interface. Cisco recommends that you contact your Internet Service Provider to request a sample configuration. To access the CLI, refer to Create a HyperTerminal Connection. If you require further assistance, contact the SMB TAC.

The Create Connection screen does not display an option for the WAN connection I want to set up.

I need more information about my WAN connection to complete wizard.

Contact your Internet Service Provider (ISP) to confirm the the details of your WAN connection.

I set up my WAN connection but it does not function properly.

See the Troubleshoot WAN Connection section.

Troubleshoot the WAN Connection If your WAN connection does not function correctly, use the table to determine the appropriate solution. Line Protocol Status

Interface physical status

Action

Up

Up

This interface status indicates that the router can communicate with the remote device on the WAN. If you still experience problems with the connection, contact your Internet Service Provider (ISP) for assistance.

This interface status indicates that the interface is disabled in the router configuration. Administratively Down Down To enable your interface, click Edit Interface/ Connection, select your WAN interface, and click Enable.

This interface status indicates that the WAN interface is unable to communicate with a remote device.
q

The router configuration does not match the configuration of the network. Contact your Internet Service Provider (ISP) to verify your configurations. The router is not physically connected to the network. Ensure that the router is properly plugged into the WAN connection. Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.

Down

Down

This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device but the interface cannot communicate properly with the remote WAN device.
q

The router configuration does not match the configuration of the network. Contact your Internet Service Provider (ISP) to verify your configurations. Check to ensure that you have the proper cable type connected to your WAN connection (from the ISP). Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types, refer to Cable Descriptions. Reset the router.

Up

Down
q

Back to Top

Related Information
q q q q q

Configure Your Router with Security Device Manager Site Survey Set Up Internet Security on a Cisco Router Create a HyperTerminal Connection Cable Descriptions

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Feedback

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Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router Add or Remove a Wireless User on an Integrated Service Router Set Up an Ethernet WAN Connection
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Introduction
This document explains how to set up an Ethernet WAN connection on your router. Back to Top

Requirements
q

You must have completed the initial configuration of your router as presented in Configure Your Router with Security Device Manager. You must have completed the Site Survey, which includes the Internet worksheet for the router. Your router must have an Ethernet WAN Interface Card (WIC). If you do not have an Ethernet WIC or need assistance to install a new one, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Back to Top

Set Up an Ethernet Connection


To set up an Ethernet WAN connection, follow these steps: 1. Open a web browser and type http://router IP address in the Address field. The router's IP address is the IP address that you entered in the LAN Addressing Worksheet (field L6A). Note: For further information about how to launch SDM, refer to Configure Your Router with Security Device Manager. 2. Click Configure > Interfaces and Connections.

3. Choose Ethernet (PPPoE or Unencapsulated Routing), and then click Create New Connection.

4. On the wizard's Welcome screen, click Next to begin the Ethernet Wizard. 5. On the Encapsulation screen, choose the encapsulation type that you entered in the Internet Worksheet (field A51). Click Next.

6. On the IP Address screen, choose the value you entered in the Internet Worksheet (fields B45 and B46). Click Next.

7. If you checked Enable PPPoE Encapsulation in the Encapsulation screen (Step 5), the Authentication screen appears. Enter the values you entered in your Internet Worksheet (fields B62-B64). Click Next.

8. If you chose Static IP Address in the IP Address screen (Step 6), the Advanced Options screen appears. Check Default Static Route and choose Next Hop IP Address. Enter the ISP Router IP address that you entered in the Internet Worksheet (field B47). Click Next.

9. On the Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 10. When the Commands Delivery Status screen appears, click OK to confirm. 11. Click Save to save your new configuration.

Back to Top

Verify the WAN Connection


To verify your WAN connection, follow these steps: 1. Click Configure > Interfaces and Connections. 2. Select your new WAN interface and click Test Connection.

3. Click Automatically determined by SDM, and then click Start to begin the test.

4. SDM displays a window that indicates whether or not the test was successful.

Click OK to close the Information window. 5. If the test is successful, proceed to the next step. If the test failed, click Details to display the interface state. Note the Interface State and proceed to Troubleshoot WAN Connection.

6. Click Close to exit the testing interface. 7. Click File > Exit to exit SDM.

Back to Top

Next Step
You have now set up an Ethernet WAN connection. You can now proceed to Set Up Internet Security on a Cisco Router to set up firewall and security options on your router. Back to Top

Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s)

Make sure the Ethernet WIC is properly installed. Contact the SMB TAC for further assistance. If the WIC is installed and SDM does not detect the card, contact the SMB TAC for assistance. . If the router detects your WIC card but the settings you require are not available in the Create Connection Wizard, you have an unsupported interface type. You need to use the command-line interface (CLI) to configure your interface. Cisco recommends that you contact your Internet Service Provider to request a sample configuration. To access the CLI, refer to Create a HyperTerminal Connection. If you require further assistance, contact the SMB TAC.

The Create Connection screen does not display an option for my WAN connection type.

I need more information about my WAN connection to complete wizard.

Contact your Internet Service Provider (ISP) to confirm the details of your WAN connection.

I set up my WAN connection but it does not function properly.

See the Troubleshoot WAN Connection section.

Troubleshoot the WAN Connection Use the table to determine your problem and the appropriate solution. Line Protocol Status

Interface physical status:

Action

Up

Up

This interface status indicates that the interface functions properly and the router can communicate with the remote device on the WAN.

This interface status indicates that the interface is disabled in the router configuration. Administratively Down Down To enable your interface, click Edit Interface/ Connection, select your WAN interface, and click Enable.

This interface status indicates that the WAN interface is unable to communicate with a remote device.
q

Configurations do not match at all. Check your configurations. Physical connection is not in place. Ensure that the router is properly plugged into the WAN connection. Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.

Down

Down

This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device, but the interface cannot communicate properly with the remote WAN device.
q

Check your configuration to make sure it matches exactly what your ISP says you should have. Check to ensure that you have the proper cable type connected to your WAN connection (from the ISP). Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types, refer to Cable Descriptions. Reset the router.

Up

Down
q

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Related Information
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Configure Your Router with Security Device Manager Site Survey Set Up Internet Security on a Cisco Router Create a HyperTerminal Connection Cable Descriptions

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Step 7: Set Up an ISDN WAN Connection


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Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router Add or Remove a Wireless User on an Integrated Service Router Set Up an ISDN WAN Connection
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Introduction Requirements Set Up an ISDN WAN Connection Verify the WAN Connection Next Step Troubleshoot the Procedure Troubleshoot the WAN Connection Related Information
Step 8: Set Up Internet Security on a Cisco Router

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Introduction
This document explains how to set up an ISDN WAN connection on your router. Back to Top

Requirements
q

You must have completed the initial configuration of your router as presented in Configure Your Router with Security Device Manager. You must have completed the Site Survey, which includes the Internet worksheet for the router. Your router must have a WAN Interface Card (WIC). If you do not have a WIC or need assistance to install a new one, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Back to Top

Set Up an ISDN WAN Connection


To set up an ISDN WAN connection, follow these steps: 1. Click Create New Connection.

2. Click Next at the Welcome to the ISDN connection Wizard screen. 3. Next to Switch type, select the switch type that you entered in the Internet Worksheet (A30). If you entered SPIDs in the Internet Worksheet (A33, A34), check I have SPIDs. If you entered a SPID 1 number(A33), enter the number next to SPID1. If you entered a SPID 2 number(A34), enter the number next to SPID2. Click Next.

4. Next to Remote phone number, enter the ISP ISDN Access Number that you entered in the Internet Worksheet (A35). Click Next.

5. If you checked Static in field B43 of the Internet Worksheet, choose Static IP Address and enter the IP address and subnet mask that you entered in the Internet Worksheet (B46, B41). If you checked Dynamic in field B43 of the Internet Worksheet, choose Easy IP (IP Negotiated). Click Next.

6. If you selected PPP PAP or PPP CHAP authentication in the Internet Worksheet (A37), check the appropriate type next to Authentication Type. In the Username and Password fields, enter the username and password that you entered in the Internet Worksheet (A38, A39). Click Next.

Note: If you have already configured another WAN connection, SDM displays the Backup Configuration screen. If you see the Backup Configuration screen, choose Do not configure this connection as backup and click Next. 7. If you checked Static in field B43 of the Internet Worksheet, check Default Static Route and choose Next Hop IP Address. Enter the ISP Router IP address that you entered in the Internet Worksheet (field B47). Click Next.

8. On the Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 9. When the Commands Delivery Status screen appears, click OK to confirm. 10. Click Save to save your new configuration.

Back to Top

Verify the WAN Connection


To verify your WAN connection, follow these steps: 1. Click Configure > Interfaces and Connections. 2. Select your new WAN interface and click Test Connection.

3. Click Automatically determined by SDM, and then click Start to begin the test.

4. SDM displays a window that indicates whether or not the test was successful.

Click OK to close the Information window. 5. If the test is successful, proceed to the next step. If the test failed, click Details to display the interface state. Note the Interface State and proceed to Troubleshoot WAN Connection.

6. Click Close to exit the testing interface. 7. Click File > Exit to exit SDM.

Back to Top

Next Step
You have now set up an ISDN WAN connection. You can now set up firewall and security options on your router. For instructions, refer to Set Up Internet Security on a Cisco Router.

Back to Top

Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Problem I need more information about my ISDN connection in order to complete the configuration.

Cause(s) and Suggested Solution(s)

Contact your Internet Service Provider (ISP) to confirm the details of your ISDN connection.

I set up my WAN connection but it does not function properly.

See the Troubleshoot the WAN Connection section.

I want to set up an ISDN connection in addition to my primary Internet connection.

Contact the SMB Technical Assistance Center (SMB TAC) for assistance.

I want to set up an ISDN connection as a failover for my primary Internet connection.

Contact the SMB Technical Assistance Center (SMB TAC) for assistance.

Troubleshoot the WAN Connection Use the table to determine your problem and the appropriate solution. Line Protocol Status

Interface physical status:

Action

Up

Up

This interface status indicates that the interface functions properly and the router can communicate with the remote device on the WAN.

This interface status indicates that the interface is disabled in the router configuration. To enable your interface, follow these steps: 1. Type interface bri0/0 and press Enter. Administratively Down Down 2. Type no shutdown and press Enter. 3. Type end to exit configuration mode. 4. Type write memory to save the new configuration.

This interface status indicates that the WAN interface is unable to communicate with a remote device.
q

Your router configurations do not match the configurations used by your Internet Service Provider (ISP). Contact your ISP to verify that you have the correct settings. A physical WAN connection is not in place. Ensure that the router is properly plugged into the WAN connection and that your ISP has completed installation of the WAN connection. Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.

Down

Down

This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device but the interface cannot communicate properly with the remote WAN device.
q

Up

Down
q

Your configuration partially matches the settings used in the ISP network. Contact your ISP to verify that you have the correct settings. Check to ensure that you have the proper cable type attached to your WAN connection. Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types, refer to Cable Descriptions.

Back to Top

Related Information
q q q q

Set Up Internet Security on a Cisco Router Configure Your Router with Security Device Manager Reset the Password on a Cisco Router Cable Descriptions

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Service Requests

Step 7: Set Up a T1, E1, or Serial WAN Connection


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware
Feedback

Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Set Up a T1, E1, or Serial WAN Connection

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Suggestions for improvement: Step 7: Set Up a T1, E1, or Serial WAN Connection Set Up Your Cisco Router If Cisco may contact you for more details or for future feedback opportunities, please enter your contact information. Full Name: E-mail:

Introduction Requirements Verify Encapsulation Type Configure Your WAN Connection Set Up a Connection with HDLC Encapsulation Set Up a Connection with PPP Encapsulation Set Up a Connection with Frame Relay Encapsulation Verify WAN Connection Next Step Troubleshoot the Procedure Troubleshoot WAN Connection Related Information
Step 8: Set Up Internet Security on a Cisco Router

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Introduction
This document explains how to set up a T1, E1, or serial WAN connection on your router. Back to Top

Requirements
q

You must have completed the Configure Your Router with Security Device Manager document.

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q

You must have completed the Site Survey, which includes the Internet worksheet for the router. A WAN Interface Card (WIC). If you do not have a WIC card or need assistance to install a new WIC, contact the SMB Technical Assistance Center (SMB TAC).

Back to Top

Verify Encapsulation Type


In order to configure your WAN Connection, you need to verify the encapsulation that the connection uses. Consult the Internet Worksheet to determine the encapsulation type that your WAN connection will use (A22). Then select the appropriate section to configure your connection:
q

If your connection uses HDLC encapsulation, see Set Up a Connection with HDLC Encapsulation. If your connection uses PPP encapsulation, see Set Up a Connection with PPP Encapsulation. If your connection uses Frame Relay encapsulation, see Set Up a Connection with Frame Relay Encapsulation.

Note: If you have a Fractional T1 connection that uses fewer than 24 channels, contact SMB Technical Assistance Center (SMB TAC) for assistance.

Back to Top

Configure Your WAN Connection


To configure your WAN connection, follow these steps: Set Up a Connection with HDLC Encapsulation To set up a T1 connection with HDLC encapsulation, follow these steps: 1. Enter the IP address of your router in a browser window to open Security Device Manager (SDM). For more information about how to launch SDM, refer to the Configure your Router with Security Device Manager document. 2. Click Configure > Interfaces and Connections. 3. Choose Serial (PPP, HDLC, or Frame Relay) and click Create New Connection.

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4. Click Next at the Welcome to the Serial WAN Configuration Wizard screen. 5. Choose High-Level Data Link Control and click Next.

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6. If you have an WAN connection with a static IP address, enter the router IP address and subnet mask that you entered in the Internet Worksheet (B46, B41). If you have WAN connection that is unnumbered, choose IP Unnumbered and select the first available LAN interface such as Ethernet0, FastEthernet0 or FastEthernet0/0.

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7. Choose these clock settings:


r

Clock Source: Choose line unless your Internet Service Provider (ISP) recommends a different setting. T1 Framing: Enter the value you entered in the Internet Worksheet (A21). Linecode: Enter the value you entered in the Internet Worksheet (A20). Data Coding: Choose normal unless your ISP recommends a different setting. Facilities Data Link(FDL): Choose none unless your ISP recommends a different setting. Line Build Out(LBO): Choose none unless your ISP recommends a different setting. Remote-loopback Request: Choose full unless your ISP recommends a different setting.

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8. Review the configuration in the Summary screen and click Finish. 9. The Commands Delivery Status screen appears. Click OK to confirm. 10. Click Save to save your new configuration.

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11. Click File > Exit to exit SDM.

Set Up a Connection with PPP Encapsulation To set up a T1 connection with HDLC encapsulation, follow these steps:
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Encapsulation (Y/N) Encapsulation type (A22)

1. Enter the IP address of your router in a browser window to open Security Device Manager (SDM). For more information about how to launch SDM, refer to the Configure your Router with Security Device Manager document. 2. Click Configure > Interfaces and Connections. 3. Choose Serial (PPP, HDLC, or Frame Relay) and click Create New Connection.

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4. Click Next at the Welcome to the Serial WAN Configuration Wizard screen. 5. Choose Point-to-Point Protocol and click Next.

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6. Enter the router IP address and subnet mask that you entered in the Internet Worksheet (B46, B41).

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7. Choose the Authentication Type and authentication Username and Password that you entered in the Internet Worksheet (A25, A26, A27).

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8. Choose these clock settings:


r

Clock Source: Choose line unless your Internet Service Provider (ISP) recommends a different setting. T1 Framing: Enter the value you entered in the Internet Worksheet (A21). Linecode: Enter the value you entered in the Internet Worksheet (A20). Data Coding: Choose normal unless your ISP recommends a different setting. Facilities Data Link(FDL): Choose none unless your ISP recommends a different setting. Line Build Out(LBO): Choose none unless your ISP recommends a different setting. Remote-loopback Request: Choose full unless your ISP recommends a different setting.

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9. Review the configuration in the Summary screen and click Finish. 10. The Commands Delivery Status screen appears. Click OK to confirm. 11. Click Save to save your new configuration.

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12. Click File > Exit to exit SDM.

Set Up a Connection with Frame Relay Encapsulation To set up a T1 connection with HDLC encapsulation, follow these steps: 1. Enter the IP address of your router in a browser window to open Security Device Manager (SDM). For more information about how to launch SDM, refer to the Configure your Router with Security Device Manager document. 2. Click Configure > Interfaces and Connections. 3. Choose Serial (PPP, HDLC, or Frame Relay) and click Create New Connection.

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4. Click Next at the Welcome to the Serial WAN Configuration Wizard screen. 5. Choose Frame Relay encapsulation and click Next.

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6. Enter the router IP address and subnet mask that you entered in the Internet Worksheet (B46, B41).

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7. Choose autosense in the LMI Type field unless your ISP recommends a different setting. Enter the DLCI value that you entered in the Internet Worksheet in the DLCI field (A24). Check the Use IETF Frame Relay Encapsulation box if you are connecting to a Frame Relay network with nonCisco equipment. For more information, consult your Internet Service Provider (ISP).

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Cisco SMB Support Assistant

8. Choose these clock settings:


r

Clock Source: Choose line unless your Internet Service Provider (ISP) recommends a different setting. T1 Framing: Enter the value you entered in the Internet Worksheet (A21). Linecode: Enter the value you entered in the Internet Worksheet (A20). Data Coding: Choose normal unless your ISP recommends a different setting. Facilities Data Link(FDL): Choose none unless your ISP recommends a different setting. Line Build Out(LBO): Choose none unless your ISP recommends a different setting. Remote-loopback Request: Choose full unless your ISP recommends a different setting.

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Cisco SMB Support Assistant

9. Review the configuration in the Summary screen and click Finish. 10. The Commands Delivery Status screen appears. Click OK to confirm. 11. Click Save to save your new configuration.

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Back to Top

Verify WAN Connection


To verify your WAN connection, follow these steps: 1. Click Tools > Ping

2. Enter the ISP router address in the Destination Field. Use the value that you entered in the Internet Worksheet (B47).

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Cisco SMB Support Assistant

3. Click Ping. 4. Review the results. If the ping success rate was 100%, proceed to the next step. If the ping success rate was less than 100%, see the Troubleshoot WAN Connection section.

5. Click File > Exit to exit SDM.

Back to Top

Next Step
You have now set up a T1 WAN connection. You can now set up firewall and security options on your router. For instructions, refer to the Set Up Internet Security on a Cisco Router document.

Back to Top

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Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s) Make sure the WIC is properly installed. For further assistance, contact SMB Technical Assistance Center (SMB TAC). If you have installed the card and the router does not detect the card, contact SMB Technical Assistance Center (SMB TAC) for assistance. If the router detects your WIC card but the settings you require are not available in the Create Connection Wizard, you have an unsupported interface type. You need to use Command Line Interface (CLI) to configure your interface. Cisco recommends that you contact your Internet Service Provider to request a sample configuration. To access CLI, refer to the Create a HyperTerminal Connection document. If you require further assistance, contact SMB Technical Assistance Center (SMB TAC).

The Create Connection screen does not display an option for the WAN connection I want to set up.

I need more information about my WAN connection to complete wizard.

Contact your Internet Service Provider (ISP) to confirm the the details of your WAN connection.

I set up my WAN connection but it does not function properly.

See the Troubleshoot WAN Connection section.

Troubleshoot WAN Connection To troubleshoot your WAN connection, follow these steps: 1. If you are using SDM, click File > Exit to exit SDM. 2. Create a terminal connection to the router. For more information, refer to the Create a HyperTerminal Connection document. 3. Log into the router. The default login is username cisco, password cisco. Otherwise, use the administrator login and password that you entered in the Internet Worksheet (B10, B11).
Username: cisco Password:

4. Type show interface serial0/0 and press Enter.


Router#show interface serial0/0 FastEthernet0/0 is up, line protocol is down !--- Interface state Hardware is Gt96k FE, address is 0011.21a8.5ca2 (bia 0011.21a8.5ca2) !--- Output truncated

Note: If the router displays an error, try the commands show interface serial0 or show interface serial0/1.
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5. The router displays the interface state on the first line of output. Note the interface state and use the table to determine your problem and the appropriate solution. Interface physical status: Line Protocol Status Action This interface status indicates that the interface functions properly and the router can communicate with the remote device on the WAN.

Up

Up

This interface status indicates that the interface is disabled in the router configuration. To enable your interface, follow these steps: a. Type interface serial0/0 and press Enter. Administratively Down Down b. Type no shutdown and press Enter. c. Type end to exit configuration mode. d. Type write memory to save the new configuration.

This interface status indicates that the WAN interface is unable to communicate with a remote device.
r

Your router configurations do not match the configurations used by your Internet Service Provider (ISP). Contact your ISP to verify that you have the correct settings. Physical WAN connection is not in place. Ensure that the router is properly plugged into the WAN connection and that your ISP has completed installation of the WAN connection. Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.

Down

Down
r

This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device but the interface cannot communicate properly with the remote WAN device.
r

Up

Down
r

Your configuration partially matches the settings used in the ISP network. Contact your ISP to verify that you have the correct settings. Check to ensure that you have the proper cable type attached to your WAN connection. Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types refer to the Cable Descriptions document.

Up

Up (looped)

This interface status indicates that a device on the Internet Service Provider (ISP) network is in loopback mode. Contact your ISP for further assistance.

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Back to Top

Related Information
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Cable Descriptions Configure Your Router with SDM Create a HyperTerminal Connection Set Up Internet Security on a Cisco Router Site Survey

1992-2006 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc.

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Set Up Your Cisco Router


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Service Requests

Step 8: Set Up Internet Security on a Cisco Router


Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware
Feedback

Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware
Step 3: Step 4: Step 5: Step 6: Step 7: Download and Install Security Device Manager Configure Your Router with Security Device Manager Configure Wireless Security on an Integrated Services Router (ISR Only) Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Set Up an ADSL Internet Connection

Please rate this document. ++ + +/--

This document solved my problem. Yes


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Suggestions for improvement:

Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection
Step 8: Set Up Internet Security on a Cisco Router

Step 8: Set Up Internet Security on a Cisco Router Set Up Your Cisco Router If Cisco may contact you for more details or for future feedback opportunities, please enter your contact information. Full Name: E-mail:

Introduction Requirements Configure Firewall Inspection Rules Add Access Control List Rules Apply an ACL Rule to the Outgoing WAN Interface Apply an ACL Rule to the Incoming LAN Interface Configure Network Address Translation Set Up NAT with Dynamic WAN IP Address Set Up NAT with Static WAN IP Address Next Step Troubleshoot the Procedure Related Information

Submit

Introduction
This document explains how to set up Internet Security on your router. The instructions demonstrate how to set up these security
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measures:
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Dynamic firewall inspection rules for multimedia applications Access Control List (ACL) rules Network Address Translation (NAT)

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Requirements
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You must have completed the initial configuration in Configure Your Router with Security Device Manager. Completed worksheets from the Site Survey:
r

LAN Addressing Worksheet Internet Worksheet Internet Services Worksheet

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Configure Firewall Inspection Rules


To configure firewall inspection rules, follow these steps: 1. Open a web browser and type http://router-IP-address in the Address field. Use the IP address that you entered in the LAN Addressing Worksheet (field L6A). Press Enter to launch SDM. Note: For further information about how to launch SDM, refer to Configure Your Router with Security Device Manager. 2. Click Configure.

3. Click the Firewall and ACL tab.


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Cisco SMB Support Assistant

4. Choose Advanced Firewall and click Launch the Selected Task.

5. Click Next at the Advanced Firewall Configuration Wizard screen. 6. Select your inside (trusted) and outside (untrusted) interfaces. The outside (untrusted) interface is your Internet connection, and the inside (trusted) interface is your LAN interface. Do not select a DMZ interface.
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Cisco SMB Support Assistant

Note: The Firewall Wizard automatically creates access control list (ACL) rules to block incoming traffic from IP nonpublic IP addresses such as 192.168.0.0, 172.0.0.0, and 10.0.0.0. If your Internet Service Provider (ISP) uses nonpublic IP address inside its network, you need to modify the router ACL rules to allow incoming traffic from private IP address ranges. Note: To determine if your ISP uses non-public IP addresses, review the addresses in the ISP Address Assignments section of the Internet Worksheet or contact your ISP. 7. Click OK to confirm the SDM firewall warning message. 8. Click Next to use the default Firewall Inspection Rules.

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Cisco SMB Support Assistant

9. Review the summary of the Firewall inspection rules and click Finish to complete the Wizard. Click OK to confirm the Commands Delivery Status. Click OK again to exit the Wizard.

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Add Access Control List Rules


To add Access Control List (ACL) rules to the router for additional security, follow these steps: Apply an ACL Rule to the Outgoing WAN Interface To apply an Access Control List (ACL) rule to the outgoing WAN interface, follow these steps: 1. Click Edit Firewall Policy/ACL. 2. In the From interface, select your LAN interface and click Go. In the To interface select your WAN interface.

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Cisco SMB Support Assistant

3. Click Originating Traffic. 4. Create an ACL rule to block outbound traffic that does not originate from the router WAN IP address. a. Click Edit Firewall Policy/ACL. b. Next to Services, click Add > Insert After.

c. Next to Select an action, choose Permit.

d. Under Source Host/Network, choose A Host Name or IP Address.

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Cisco SMB Support Assistant

e. Next to Hostname/IP, enter the Router IP address you entered in the Internet Worksheet (B46).

f. Under Destination Host/Network, choose Any IP Address.

g. Under Protocol and Service, choose IP.


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Cisco SMB Support Assistant

h. Under IP Protocol, click the details button (...) and select any. Click OK to select the service, then click OK to confirm the rule.

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Apply an ACL Rule to the Incoming LAN Interface To apply an Access Control List (ACL) rule tothe incoming WAN interface, follow these steps: 1. In the From interface, select your LAN interface and click Go. In the To interface select your WAN interface.

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Cisco SMB Support Assistant

2. Click Returning Traffic. 3. Create an ACL rule to block traffic from LAN that does not have a valid LAN IP address. a. Next to Services, click Add > Insert After. b. Next to Select an action, choose Permit. c. Under Source Host/Network, choose A Network. d. Next to IP Address, enter the subnet that you entered in the LAN Addressing Worksheet (L1A), and next to Wildcard Mask choose 0.0.0.255. e. Under Destination Host/Network, choose Any IP Address. f. Under Protocol and Service, choose IP. g. Under IP Protocol, click the details button (...) and select any. Click OK to select the service, then click OK to confirm the rule. 4. Create an ACL rule to allow broadcast traffic from LAN in order to allow DHCP. a. Next to Services, click Add > Insert After. b. Next to Select an action, choose Permit. c. Under Source Host/Network, choose A Network. d. Next to IP Address, enter enter the subnet that you entered in the LAN Addressing Worksheet (L1A). Next to Wildcard Mask select 0.0.0.255. e. Under Destination Host/Network, choose Any IP Address and enter 255.255.255.255. f. Under Protocol and Service, choose IP. g. Under IP Protocol, click the details button (...) and select any. Click OK to select the service, then click OK to
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Cisco SMB Support Assistant

confirm the rule. 5. Click Apply Firewall.

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Configure Network Address Translation


Network Address Translation (NAT) uses an internal address scheme to provide additional security for your network. In order to set up NAT, you need to know whether your WAN connection uses a static or dynamic IP address. Refer to the Internet Worksheet (B45, B46) for more information. Set Up NAT with Dynamic WAN IP Address To set up NAT with a dynamic WAN IP address, follow these steps: 1. Click the NAT tab.

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Cisco SMB Support Assistant

2. Click Designate NAT Interfaces.

3. Check the Inside (Trusted) and Outside(Untrusted) interfaces and click OK. Note: Designate your WAN interface as the outside/untrusted interface.

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Cisco SMB Support Assistant

4. Click Add to add a new translation rule.

5. At the Add Address Translation Rule screen, choose Dynamic. Next to Direction, choose From inside to outside.

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6. Click the ACL Rule details button and click Select an existing rule (ACL)....

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7. In the Rules Category box, choose Access Rules.

8. Select the Access Rule that is used by your FastEthernet or Ethernet interface and click OK.

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Cisco SMB Support Assistant

9. Go to the Translate to interface area and next to Type choose Interface. Next to Interface choose your WAN interface. Click OK to confirm.

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10. Click File > Write to Startup Config to save your configuration. Set Up NAT with Static WAN IP Address To set up NAT with a static WAN IP address, follow these steps: 1. Click the NAT tab.

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Cisco SMB Support Assistant

2. Click Designate NAT Interfaces.

3. Check the Inside (Trusted) and Outside(Untrusted) interfaces and click OK. Designate WAN interface you just set up as the outside/untrusted interface.

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Cisco SMB Support Assistant

4. Click Add to add a new translation rule.

5. At the Add Address Translation Rule screen, choose Static. Next to Direction, choose From inside to outside.

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6. Under Inside Interface(s), enter the Router IP Address that you entered in the LAN Addressing worksheet (L6A). Leave the Network Mask blank.

7. Under Outside Interface(s), enter the Router IP Address you entered in the Internet Worksheet (B46).

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Cisco SMB Support Assistant

8. Click OK to confirm. 9. Click File > Write to Startup Config to save your configuration.

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Next Step
You have now configured a firewall on your router. To make further changes to your router, refer to the Router Support Page. To configure other devices in your network, refer to the Configuration Overview Page.

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Troubleshoot the Procedure


This section provides information about common problems that you may encounter. If this information does not solve your
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Cisco SMB Support Assistant

problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem I added a new firewall rule and I cannot access the router. Cause(s) and Suggested Solution(s) Contact the SMB Technical Assistance Center (SMB TAC) for assistance.

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Related Information
q q q q

Configure Your Router with Security Device Manager Site Survey Create a HyperTerminal Connection Cable Descriptions

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