IILM Institute for Higher Education

Module Manual: Summer Internship Academic Year: PGP 2012-14

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CONTENTS Summer Internship Policy 1. Summer Internship 1.1 Pre-Requisites 2. Objectives of Summer Internship 2.1 Orientation in the Company 2.2 On Job Training 2.3 Summer Training Report 2.4 Expectations from the summer intern 2.5 Documentation and Presentation of the Final Report 3. Interns In the Organization 3.1 Attendance Policy 3.2 Conduct of interns 4. Role and Responsibilities 4.1 Internship Coordinator 4.2 Faculty Mentor 4.3 Training & Placement Team 4.4 Company Mentor 5. Summer Internship Evaluation ANNEXURE Annexure-I Annexure-II Annexure-III Annexure-IV Annexure-V Annexure-VII

Format of Cover Page Declaration Form Format for I, II & III Progress Reports Final Evaluation-Project Report Final Evaluation- Presentation SIP Calendar

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Summer Internship Policy

Summer Internship is an integral and essential part of the two-year full-time PGP Program curriculum. The credits associated with Summer Internship Program are 6 full credits (equivalent to 2 courses). The duration of Summer Internship Program is beginning 1st May 2013 to 30th June 2013. The students are expected to fulfill the requirements of the Summer Internship Program and are evaluated on specified parameters. The students are expected to behave in a manner that maintains and enhances the prestige of IILM while following the rules and regulations of the organization where they are undergoing the internship.

1. SUMMER INTERNSHIP
An internship is a temporary, hands-on work experience in an organization or company for which students earn academic credits. It is an opportunity to add practical, relevant experience to your field of study and is a way to get to know and understand organizations before you actually join a job. It will acquaint you with the demands of professional world of work in terms of knowledge, skills and attitude to perform effectively. An internship is a large part of a students formula for job search success. Students who have good internship experience can be hired faster and earn more than students who do not have good experience. Why an Internship? To many of you, the world of work is still a strange place, for you may not have ever employed in a formal way. The internship gives you an opportunity of reality check and on the basis of internship experience, take decisions about yourself and your career plans. Test drive the path you are choosing and confirm your interest - An internship is a good way to check out your interest in a possible career field. Not only will you have the

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opportunity to build your knowledge base and test your skills by doing your job, but you will have the opportunity to be exposed to the work of others within the organization and find out about additional job possibilities. Be able to relate concepts and theories with practice. Grow personally - The value of an internship often extends beyond career exploration; a good experience can have a significant impact on your personal growth by developing your intellectual, interpersonal, and leadership qualities. Get experience and skills and enhance your resume with career-related experience Employers number one criteria when interviewing potential candidates for employment is related work experience. Gain valuable contacts and references - Networking is an essential part of the job search process and who better to ask for a reference or contact than someone who knows your work style and habits. Getting to know people working in the career field youre interested in is easier when youre working side-by-side with them. PRE- REQUISITES:

1.1.

It is essential that the student should have completed the course on Business Research and be conversant with techniques of questionnaire design, collection and analysis of data. It is important for the students of IILM, to attend career and employability skills workshops spread across the 1st year of the PGP program. These prepare students for the Summer Internship and covers essentials like professional conduct at work, grooming and body language, conflict management at workplace , work place dynamics, handling difficult situations with people and work ethics. Students are also expected to have attended sessions on mock Group Discussion and Personal Interview which aimed at preparing them to become more confident professionally and promote rational and creative thinking.

2. OBJECTIVES OF SUMMER INTERNSHIP

The objectives of the Summer Internship Program are To expose students to real life work. To provide an opportunity for the Student Interns to apply the concepts learnt in reallife situations.
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 To help them assess their own abilities vis--vis demands of the Corporate world. To provide Student Interns a platform to take up on-the-job training and develop a network which will be useful in enhancing their career prospects. To study any one aspect of the company to enhance their research and report writing skills.

Summer Internship can be broadly classified into three phases(i) Orientation in the Company, (ii) On Job Training and (iii) Project/research work leading to Summer Training Report.

2.1 Orientation in the Company During this period, the student intern will understand the company, its customers and the competitors. He/ She will study the annual reports of the company for the past couple of years, understand the policies of the company, study the macro-environment in which the industry is operating. The Intern may also get oriented to various departments of the company and get to know the key functionaries. The Interns may meet these functionaries with prior appointment and understand the various perspectives from them in managing their departments. The interns will also get to know their company mentor and other executives/supervisors who will be closely guiding them during the period of Summer Internship. By the end of the orientation program in the company, the Intern should be able to clearly state his/her business objectives which would include specific and measurable targets to be achieved during the On-Job Training , break-up of targets on a weekly basis, synopsis for the Summer Training Report, etc. 2.2 On-Job Training On-Job Training may stretch from the beginning to the end of Summer Internship. During this period, the Intern may be assigned various tasks by the organizations, which are part of the dayto-day functioning of the department within the organization. On-Job Training gives direct exposure to execution and support functions of the department. It gives a flavor of teamwork, organizational culture, team dynamics, result orientation, organizational pressures, complexities in achieving the desired results, etc. An Intern should take this as a learning experience and be ambitious of achieving the desired targets or accomplishing the required

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tasks, through professionalism and business acumen. On-Job Training provides good scope for developing necessary managerial skills and positive attitude. The Interns should keep this in their mind that the future employers will assess them on their summer internship - and whether or not their temporary employer liked them enough to invite them back permanently. So work as hard as you can. At best, you may discover a fabulous new field you'd never considered before. At a minimum, you'll get a full-time offer, which will make you more marketable to future employers. The summer should be a time to make an investment in your future.

2.3 Summer Training Report Each intern will undertake project/research work during the period of Summer Internship leading to Summer Training Report. A student would be assigned a specific project/research work involving project/research design, designing of questionnaires, application of sampling techniques, administering the survey, tabulation of data, application of statistical/managerial tools for analysis of data and drawing inferences/testing hypothesis thereof and finally culminating in the preparation of a detailed Summer Training Report. A good summer training report, providing value to the corporate may be the trigger for a better placement opportunity.

2.4 Expectations from a Summer Intern Behave as a quasi-employee of the organization. Follow all the rules, regulations and codes of conduct of the organization. Strictly follow the Summer Internship guidelines. Prepare Industry/Company profile as soon as possible after commencement of the Summer Internship and submit it to the Faculty Mentor. Have continuous interaction with the Faculty Mentor, Placement Manager and the Company Mentor. Report constraints if any, to the Faculty Mentor without delay. Submit weekly progress report to the Faculty Mentor.

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 Endeavor to secure pre-placement offer in Summer Internship Company through dedicated work and result orientation.

2.5 Documentation and Presentation of the Final Report The final report contains information about company and the project undertaken during the SIP months period. The format for project report would be: Cover page (Format of cover page is in Annexure I) Certificate of summer internship Acknowledgement (approx. 250 words) Contents Executive Summary (approx. 500 words) Objective (200 300 words) Company profile (approx. 1000 words); to include and highlight CSR initiatives, ethical practices (approx. 300 words); socio, economic, environmental responsibilities undertaken (approx. 300 words) Working methodology (research/study/field job) (approx. 500 words) Analysis (charts, diagrams if required) (approx. 2000 words) Recommendations/suggestions (approx. 500 words) Limitations of the project (approx. 200 words) Learning (approx. 1000 words) References The report should be of 6,000 - 8,000 words with graphs and charts. A student needs to submit the project report in the following manner: 1 soft copy each for company and faculty mentor The text material should be typed with one and a half spacing between the lines. Twelve point font size is to be used in Times New Roman fonts. Beginning with the first page of Chapter 1/Section 1, pages are to be numbered consecutively in Arabic numerals. Small Roman numerals should be used for all preceding pages, with the exception of the title page which is unnumbered.

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Allow yourself adequate time to go through the manuscript word by word, line by line and page by page, ensuring that all typographical and other errors are removed. Examiners are going to check references and quotations to see whether they are accurate. When you are satisfied that all the necessary revision has been completed and the project report is ready for submission, you should sign a declaration that the work is original and it is ready for examination. The declaration needs to be a part of your project submission.

3. INTERNS - IN THE ORGANIZATION

3.1 Attendance Policy 100 percent attendance is mandatory. If an Intern is not in a position to attend on any day during Summer Internship, he/she shall obtain prior approval of leave from Company Mentor and Faculty Mentor. Absence without prior approval of leave will be viewed seriously and may lead to termination of Summer Internship. Absolute attendance (100%) is a symbol of dedication and commitment of an Intern. Analysis of the previous Summer Internship experiences proves that those with good attendance record performed better during Summer Internship and secured Pre-placement Offer (PPO). 3.2 Conduct of Interns The Interns must bear in mind that they are the ambassadors of IILM and conduct themselves in the manner befitting the IILM standards. IILM expects the Interns to maintain high professional and social standards. The interns should conform to the rules and regulations of his/her place of work. It is particularly important to be regular, punctual, obedient, honest and sincere at work. Unprofessional behavior, dishonesty, misconduct, indiscipline, irregularity at work and unsatisfactory performance will lead to cancellation of internship of the student. Do's and Don'ts for Students during Summer Internship Do's: Interns should Get an overview of the Company/Industry in which they are placed. This includes understanding the core business of the company, organizational chart, key personnel in the company, manufacturing units, marketing channels, financial policies, etc.

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Make an analysis of the company vis--vis the industry and prepare SWOT analysis. Always maintain formal dress code. Always be polite in dealings and maintain cordial relationship with the Company Executives. Always be positive and open to suggestions. Maintain strict confidentiality of company information. Consult Faculty Mentor or refer textbooks to reinforce relevant concepts. Always submit bills in time when reimbursement is to be claimed. Get conversant with company policies/rules before incurring expenditure. Focus on assignment and complete the individual tasks allotted on schedule.

Don'ts: Interns should not Criticize the company policies and/or Company Executives. Criticize or make adverse comments about IILM and/or Faculty Mentor. Misuse the facilities offered by the company. Go to meetings and presentations unprepared or ill-prepared. Be late. Leave the office without prior permission from the Company Mentor. Be impolite or rude to Company Executives. Exceed the work given by the Company Mentor and collect information that is confidential in nature. Hold back any material/equipment/accessories provided by the company on a returnable basis. Interfere in third party assignments. Encourage friends visiting workplace during office hours and cause inconvenience to others.

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4. ROLE AND RESPONSIBILITES

4.1 Faculty Mentor The role of the Faculty Mentor is to facilitate the Intern to undertake a meaningful On-Job Training and Summer Training Report, provide necessary operational and academic guidance and to facilitate evaluation, with the help of the Company Mentor while the Summer Internship is in progress. The Faculty Mentor would be involved at all stages of Summer Internship. Expectations from Faculty Mentor Prepare the students for summer internship Familiarize Interns with evaluation process, parameters and schedules. Guide/facilitate Student Interns in achieving the targets/tasks as assigned by the Summer Internship Company and tracking their performance on a weekly basis. Evaluate the mentees performance and SI project.

It will be highly appreciable that the Faculty Mentor takes the initiative to hold discussions with the Company Mentor along with the Interns. This would help the Faculty Mentor to assess the student's progress in his/her respective project, the quality and the quantity of work put in by the Interns. These discussions would also help the Faculty Mentor to judge the behavior of the Interns in the company, and the relationship the Interns maintain with the other executives/staff of the company.

4.2 Placement Team Placement Team is responsible for timely generation of Summer Internship. Placement Managers will be responsible for Liaising with the corporate and maintaining good relationship with the concerned Company Mentors in the Summer Internship organization. Ensuring conduct of orientation for the student interns at the Summer Internship company during the initial days. Obtaining feedback from the company on the performance of the Interns. 4.3 Company Mentor The Intern is expected to be rotated in various functional areas of the organization so as to provide him/her knowledge and experience of the functioning of the same. In addition, the Intern is to be assigned a project on a theme relevant to the needs of the organization and possibly of the student.

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Induction to make the trainees familiar with the hierarchy of the organization Training work related training, field training, data collection training and presentation of report Target sets target to make trainees complete their report in time. Assessment of target achieved and providing the feedback. Keeping in touch with the Faculty Mentor.

5. SUMMER INTERNSHIP ASSESSMENT

Summer Internship is equivalent to 2 courses and therefore the evaluation of Summer Internship is critical to the Interns overall performance. The various stages of evaluation and weightage at each stage are given below:

DETAILS OF ASSESSMENT PLAN

Mentor Mentee Constant Interaction 15 marks The total marks out of 15 will be allotted on the basis of: High commitment to learning showcased by the intern Preparation of industry/company profile after commencement of the Summer Internship and submitting the same to the Faculty Mentor Regular interaction of the mentee with the mentor. The mentee must regularly interact with the mentor during 6/8 weeks of summer internship atleast once in a week by email/phone/ face-to-face meeting. Progress Reports - Minimum 3 progress reports should be submitted to the faculty mentor as per the calendar in Annexure VI.

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Summer Internship report & Final Viva /Presentation ( 30 marks) The grading will be done by the mentor as per the format Annexure IV. Viva will be given by the student to the panel of faculty.

Feedback forms submitted by Industry Mentors (15 Marks) Feedback forms have been mailed to the students, and evaluated forms will be mailed by the industry mentor to the Placement cell without disclosing it to the student. The industry mentor may judge the student on Completion of the project Field Work Quality : Depth, Content & Analytical Ability Presentation Clarity, preciseness & Communication Implementation Initiative & Drive Logical / Analytical Ability Communication Skills Application & Knowledge Base Punctuality & Sincerety Originality Interpersonal Relations & Teamwork

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ANNEXURE I - FORMAT OF COVER PAGE SUMMER TRAINING REPORT

on

PROJECT TITLE NAME OF THE COMPANY

Submitted in partial fulfillment of the requirements of Post Graduate Programme

by

Name of the Student

Batch

Roll No.

IILM Institute for Higher Education New Delhi

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ANNEXURE II - DECLARATION FORM

I hereby declare that the Project work entitled___________________________________________ _____________________________________________ (write the title in Block Letters) submitted by me for the Summer Internship during the Post Graduate Program to IILM Institute for Higher Education is my own original work and has not been submitted earlier either to IILM or to any other Institution for the fulfillment of the requirement for any course of study. I also declare that no chapter of this manuscript in whole or in part is lifted and incorporated in this report from any earlier / other work done by me or others.

Signature of Student: _____________ Name of Student: ________________

Signature of Company Mentor: ___________ Name of Company Mentor: ______________ Designation: __________________________

Date: Place:

Date: Place:

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ANNEXURE III - FORMAT FOR I, II & III PROGRESS REPORTS

Name of the Student: Name of the Company: Location: Name of Faculty Mentor: Name of Company Mentor: Progress of the training: Description of tasks: Learning from experience: Achievements:

Enrollment No.

Date :

Signature:

Note: Each report (approx. 1000 words) should be submitted as per the dates mentioned in the SIP Calendar (Annexure VI)

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ANNEXURE IV - FINAL EVALUATION PROJECT REPORT

Enrolment No.: ____________________________________________________________________ Name of Student: __________________________________________________________________ Name of the Company: ______________________________________________________________ Location: _________________________________________________________________________ Name of Faculty Mentor: ____________________________________________________________ Name of Company Mentor:___________________________________________________________

Sl. No. 1

Description Project completion: Initial project specifications; planning efficiency; meeting deadlines; variance with respect to the project report. Quality of Report Structure: Adequate report writing; formatting; conformity to guidelines; contours of project; proper spelling, grammar, appropriate language. Content: Description of project; accuracy of facts; relevance; research undertaken; approach; data collection; analysis, technical details; objectives achieved; illustrations. Competence: Approach to the project; overcoming complications; management and organization; reliability and punctuality; individual contribution to the project; identifying and valuing learning outcomes; developing strategies to meet the contingencies. Achievements/Recommendations: Objectivity of recommendations; logical conclusion; practical implications of the findings.

Max Marks 3

Marks Awarded

5 TOTAL

3 15

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ANNEXURE V - FINAL EVALUATION - PRESENTATION

Enrolment No.: ____________________________________________________________________ Name of Student: __________________________________________________________________ Name of the Company: ______________________________________________________________ Location: _________________________________________________________________________ Name of Faculty Mentor: ____________________________________________________________ Name of Company Mentor: __________________________________________________________

Sl. No. 1 2

Description Quality of Presentation: Scope, objective & structure of presentation, use of supporting material for presentation Content: Logical sequencing of ideas, application of managerial tools to business Communication ability: Clarity of thought & expression, correct usage of language, transforming ideas into proper presentation, delivery style, eye-contact, body-language and confidence Findings/ Recommendations: Focused analysis of the findings, substantiating with practical applications, stimulating further work in the area Handling Question Answers session: Preparedness for questions, convincing and precise response to questions

Max Marks 3 3

Marks Awarded

4 5 TOTAL

3 3 15

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ANNEXURE VI - SIP CALENDAR

May, 2013 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Summer Internship Inception

1
6 7 Initial Reporting Days 14 8

2
9

3
10

4
11

5
12

13

15

16 Last date for Submission of first report to Faculty Mentor 23

17

18

19

20

21

22

24

25

26

27

28

29

30 Last date for Submission of II Progress report to Faculty Mentor

31

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June, 2013
Monday Tuesday Wednesday Thursday Friday Saturday 1 Sunday 2

10

11

12

13

14

15 Last date for Submission of III Progress report to Faculty Mentor 22 Reminder to students about preparation of final SIP report 29

16

17

18

19

20

21

23

24

25

26

27 Feedback from Company Mentors

28

30

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July, 2013
Monday Tuesday Wednesday 3 1 8 Submission of SIP report to Mentors 15 16 17 18 19 SIP Viva And Presentations 26 20 SIP Viva And Presentations 27 28 21 2 9 10 11 12 13 14 Thursday 4 Friday 5 Saturday 6 Sunday 7

SIP Viva And SIP Viva And SIP Viva And SIP Viva And Presentations Presentations Presentations Presentations 22 23 24 25

29

30

31

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ASSESSMENT MAP This table shows main assessment methods which are used across module and its stages: Methods of Assessment Module SIP A1 * A2 A3 A4 A5 *

Notes: A1: Individual test/ Assignment A2: Group Assignment/ Project A3: Open Book Examination A4: Close Book Examination A5: Presentation TEACHING MAP This table shows main delivery methods which are used across module and its stages: Methods of Delivery Module SIP T1 T2 T3 * T4 * T5 *

Notes: T1: Lectures T2: Seminar/ Tutorials T3: Live Projects & Presentations T4: Lab Session (practical exposure to a real life situation) T5: Guest Lectures/ Industrial Visits

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CURRICULUM MAP This table shows the main learning outcomes which are developed and/or assessed in this module: Methods of Delivery Module SIP L1 * L2 * L3 * L4 * L5 * L6 * L7 * L8 * L9 *

Notes: L1: An understanding of organizations, their external context and their management. L2: An awareness of current issues in business & management which is informed by research & practice in the field. L3: An understanding of appropriate techniques sufficient to allow investigation into relevant business & management issues. L4: The ability to acquire & analyze data and information. L5: The ability to apply relevant knowledge to practical situation. L6: The ability to work & lead effectively in a team based environment. L7: An improvement in both oral & written communication skills. L8: Be cognizant of the impact of their individual & corporate actions on society and recognize ethical business practices. L9: Be sensitive to the social economic and environmental responsibilities of business.

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