Seminar Overview Types of Interventions

• What is an intervention? • Internal

• What are the critical features of an intervention? – Skill/Knowledge based
• What are the different types of interventions? – Training
– Job Aids
• How do you choose an intervention?
– Motivational
• How do you design your intervention? – Incentive Systems
• How do you evaluate your intervention? – Rewards and Recognition

• How do you revise your intervention? • External

• How do you implement your intervention?
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Intervention Classification
Improving Knowledge
System
• Does not know how to perform a task
• Improving Knowledge
• Makes too many mistakes
• Improving Motivation
• Learned wrong behaviors
• Improving Processes
?Confuses one step with
• Improving Health another
• Improving Facilities

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Sample Knowledge Interventions Motivational Problems

• Accelerated Learning achieves faster learning and longer -term
retention by honoring different learning preferences. • Lacks feedback
• Action Learning involves a problem, a learning team, a process, and a • No reward or recognition
commitment to learning.
• Training Games are contrived activities that feature, conflict, rules, and • Punishment of appropriated
•
winning and losing.
Online Learning involves the use of interactive strategies on the World
behaviors.
Wide Web. • Performer has values that clash
• On-the-Job Training is conducted by an experienced practitioner with
individual learners who are working on assigned learning tasks. with one another.

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Sample Motivation Intervention Sample Physical
Seven Different Approaches
Resource
• Compensation and benefit
systems Interventions
• Rewards and recognition • Ergonomics
• Internal and external system • Automation and
• Team building and empowerment Computerization
• Interesting work assignments • Physical Resource Management
• Meaningful tasks • Facilities Design
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Process improvement Sorting Criteria

• Culture change • INDIVIDUAL vs. GROUP

• Project redesign • CHEAP vs. EXPENSIVE
• Policy alignment • TOGETHER vs. DISPERSED
• Staffing • URGENT vs. LEISURELY
• Feedback system

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Health Interventions Health Interventions

• Energy Management. •Energy Management
• Employee Assistance Programs. •Employee Assistance Programs
• Nutrition. •Nutrition
• Win-win Negotiation. •Win-win Negotiation
• Violence Prevention. •Violence Prevention
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