EMILY COLEMAN

www.ecolemanable.com

EXPERIENCE
M itratech Austin, TX Usability Design Engineer Aug. 2012 present o Integrate user experience tasks with agile product development cycle for legal industry enterprise software serving Fortune 200 clients. o Collaborate with Product Managers and Developers to solve complex design challenges for legacy software. o Create deliverables such as logos, icons and other interface elements. o Produce mock-ups, flow diagrams and screen designs with Microsoft Visio and Adobe Photoshop. o Conduct user research through contextual inquiry and usability task testing. o Identify software usability issues with heuristic evaluation and contribute to product requirements. IC 2 Institutes G lobal C ommercialization G roup, T he U niversity of T exas Austin, TX Software Analyst (June 2012 Aug. 2012) Oct. 2010 Aug. 2012 o Planned and developed a Web site to offer innovation management training to global entrepreneurs. o Focused project on targeted user audience and necessary integrations with university resources. Information Architecture Research Assistant (Oct. 2010 May 2012) o Evaluated training materials and organized content for the creation of an online education program. o Created extensive index of departmental resources. o Edited module lessons using Articulate Presenter software. o Performed package selection for a learning management system (LMS) and implemented Canvas LMS for use in educational programs serving more than 1,100 innovators in India, Jordan, Korea, Mexico and the U.S. o Managed usability tests, focus groups, student registration and course creation. C ollege Forward Manor, TX Usability Consultant Jan. 2012 May 2012 o Worked with project team to gather requirements for rapidly growing organizations transition to Salesforce.com for management of over 3,500 current student records. o Devised test plan and conducted user testing on an early design iteration. o Provided feedback and recommendations for interface and implementation. Information T echnology Services at the U niversity of T exas Austin, TX Usability Intern May 2011 Aug. 2011 o Defined goals and gathered requirements for redesign of Web site knowledgebase utilized by 50,000 students and 24,000 faculty and staff for first tier technical support. o Conducted interviews with key stakeholders and performed user testing on current site. o Reviewed library of existing content, noting article number, redundancies and style inconsistencies. o Proposed improvements for content, interface and documentation workflow. V acation Publications Houston, TX Editorial Assistant (Jan. 2008 May 2010) May 2007 May 2010 o Authored more than 20 full-length articles for three magazines. o Proofed and edited pieces prior to publication, in addition to fact checking. o Created written content for Web sites. o Compiled and organized information for databoxes and gathered photographs for magazines. Senior Research Associate (May 2007 Dec. 2007)

EMILY COLEMAN
www.ecolemanable.com

EDUCATION
Pragmatic M arketing Practical Product Management Certification T he U niversity of T exas Master of Science in Information Studies
Honors: George Kozmetsky Exemplary Intern Award, 2012

Austin, TX Jan. 2013 Austin, TX May 2012 Houston, TX May 2008

Rice U niversity Bachelor of Arts in English and Classical Studies

Honors: Jones Residential College Outstanding Senior Award, 2008

Intercollegiate C enter for C lassical Studies Studied Latin and classical history in semester-long program.

Rome, Italy Fall 2006