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Special Eurobarometer 388

RAIL COMPETITION
Stakeholder Meeting of the Impact Assessment on the legislative proposals on the opening of domestic passenger rail markets and access to infrastructure and their preparatory study Tuesday the 29th of May 2012
Survey requested by Directorate-General for Mobility and Transport (DG MOVE) and co-ordinated by Directorate-General for Communication (DG COMM Research and Speechwriting Unit). Special Eurobarometer 388 / Wave EB77.2 TNS Opinion & Social 1

A. METHODOLOGY

A. METHODOLOGY

o Survey conducted face-to-face in the respondents home o Fieldwork: 10th of March to 25th of March 2012 o Population: representative sample of population 15+ o Coverage: 25 Member States of the European Union (EU27 except Cyprus and Malta) o Number of interviews: 25.591 (around 1000 per country) o Presentation of a total average of the 25 Member States weighted according to the size of the population in each country.

B. KEY FINDINGS

B. KEY FINDINGS

CURRENT USE OF TRAIN: 55% of the respondents already used national or regional train. 10% of the respondents use national or regional train at least several times per month. SATISFACTION WITH THE CURRENT RAILWAY SYSTEM: More than 6 regular and occasional users out of 10 are satisfied with national and regional train (63% and 66%). SUPPORT FOR OPENING THE RAIL SYSTEM TO COMPETITION: More than 7 respondents out of 10 are in favour of opening the national and regional rail system to competition (71%). There is no difference between regular, occasional and non-users of national or regional trains in terms of level of support. NO CLEAR CORRELATION BETWEEN DISSATISFACTION WITH THE RAILWAY SYSTEM AND THE SUPPORT FOR OPENING THE COMPETITION
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C. SCOPE OF THE SURVEY

C. SCOPE OF THE SURVEY

1.THE CURRENT USE OF TRAIN IN THE EU

2.ATTITUDES TOWARDS THE OPENING OF RAILWAY COMPETITION IN THE EU 3.THE DESIRED EFFECT OF THE OPENING OF RAILWAY COMPETITION IN THE EU
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1. THE CURRENT USE OF TRAIN IN THE EU

1.1 One respondent out of ten travels by national or regional trains at least several times per month
QC1 How often do you travel by in (OUR COUNTRY) ?

Base: Average (25 Member States)


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1.2 The frequent use of national or regional trains is more likely to be concentrated in countries that are at the center of Europe
QC1 How often do you travel by in (OUR COUNTRY) ? National or regional trains

Base: Average (25 Member States)


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1.4 Leisure trips is the main reason for using national or regional trains in all countries surveyed
QC2. Why do you use national or regional trains most often ?

Base: Respondents who travel by national or regional train (n=14064)

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1.5 Going to work/ class is the main reason for the respondents who use national or regional trains at least once a week
QC2. Why do you use national or regional trains most often ?

Going to work\ to class TOTAL National or regional trains At least once a week Several times month/ Year Once a year/ Less/ Never 49% 9% 4% 10%

Business trips

Leisure trips

Other (SPONTANEOUS) 8%

Don't know

10%

70%

2%

17% 12% 6%

26% 72% 78%

6% 6% 9%

2% 1% 3%

Base: Respondents who travel by national or regional train (n=14064)

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1.6 Lower prices is the main reason that could encourage Europeans using the train
QC3. What would make you more likely to travel by train ?

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1.7 A relative majority of respondents are satisfied with their national and regional rail system
QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?

Total not satisfied : 36%

Total satisfied : 46%

Base: Average (25 Member States)


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1.8 Western and Northern countries are more satisfied with their national and regional rail system
QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?

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1.9 More than 6 regular and occasional users out of 10 are satisfied
with the national and regional rail system in their country

QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?

Total 'Satisfied'

Total 'Not satisfied'

Don't know

TOTAL National or regional trains At least once a week Several times month/ Year Once a year/ Less/ Never

46%

36%

18%

63% 66% 38%

36% 33% 37%

1% 1% 25%

Base: Average (25 Member States)


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2. ATTITUDES TOWARDS THE OPENING OF RAILWAY COMPETITION IN THE EU

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2.1 More than seven in ten Europeans support the opening of the railway competition in the EU
QC5. In general, do you support or oppose opening the national and regional rail system in (OUR COUNTRY) to competition provided that all operators must meet the same safety standards ?

Total oppose : 21%

Total support : 71%

Base: Average (25 Member States)

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2.2 A majority of respondents support opening the national and regional rail system in all countries except in the Netherlands
QC5. In general, do you support or oppose opening the national and regional rail system in (OUR COUNTRY) to competition provided that all operators must meet the same safety standards ?

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2.3 No clear correlation between dissatisfaction with the railway system and the support for opening the competition
QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ? QC5. In general, do you support or oppose opening the national and regional rail system in (OUR COUNTRY) to competition provided that all operators must meet the same safety standards ?

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2.4 There is no difference between regular, occasional and nonusers of national or regional trains in terms of level of support
QC5. In general, do you support or oppose opening the national and regional rail system in (OUR COUNTRY) to competition provided that all operators must meet the same safety standards ?

Total 'Support' TOTAL National or regional trains At least once a week Several times month/ Year Once a year/ Less/ Never 71% 74% 71% 71%

Total 'Opposed' 21%

Don't know 8%

26% 23% 19%

3% 3% 10%

Base: Average (25 Member States)

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2.5 Overall, the opening of the railway competition is expected to have a positive influence on all aspects tested
QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will have on ?

Base: Average (25 Member States)

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2.6 In each country, more than half of the respondents think that
it will have a positive influence on the ticket prices
QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will have on ? Ticket prices

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2.7 Regular users are more likely to think that more competition
will have a negative impact on ticket prices
QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will have on ? Ticket prices

Total 'A positive influence' TOTAL Suburban trains At least once a week Several times month/ Year Once a year/ Less/ Never 69% 72% 72% 72%

Total 'A negative influence' 15%

No influence (SPONTANEOUS) 6%

Don't know

7%

24% 17% 14%

3% 7% 6%

4% 4% 8%

Base: Average (25 Member States)


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2.8 There are high differences between countries about the perception on the influence on the safety of the railway network
QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will have on ? The safety of the railway network

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2.9 Regular and occasional users are more likely to think that more competition will have a negative influence on the safety
QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will have on ? The safety of the railway network

Total 'A positive influence' TOTAL National or regional trains At least once a week Several times month/ Year Once a year/ Less/ Never 56% 53% 56% 55%

Total 'A negative influence' 20%

No influence (SPONTANEOUS) 15%

Don't know

10%

27% 25% 18%

12% 15% 15%

5% 7% 11%

Base: Average (25 Member States)


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2.10 Nearly 8 respondents out of 10 think that the passengers will benefit from more competition
QC7. Do you think that more competition in the rail market will be good or bad for ?

Total good : 78%

Total good : 68%

Total good : 55%

*The question in a different way in the UK

Base: Average (24 Member States*)

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2.11 In all the countries, an absolute majority of respondents think that more competition will be good for the passengers
QC7. Do you think that more competition in the rail market will be good or bad for ? The passengers

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2.12 Again regular or occasional users are more sceptical than non-users about the consequences for the passengers
QC7. Do you think that more competition in the rail market will be good or bad for ?

The passengers

Total 'Good' TOTAL National or regional trains At least once a week Several times month/ Year Once a year/ Less/ Never 74% 79% 78% 78%

Total 'Bad' 13%

Don't know 9%

24% 16% 12%

2% 5% 10%

*The question in a different way in the UK

Base: Average (24 Member States*)

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2.13 There are high differences between countries on the perceived benefits for the employees of rail transport operators
QC7. Do you think that more competition in the rail market will be good or bad for ? Employees of rail transport operators

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2.14 Regular or occasional users are also more likely to be sceptical about the consequences for employees of rail transport
QC7. Do you think that more competition in the rail market will be good or bad for ?

Employees of rail transport operators

Total 'Good' TOTAL National or regional trains At least once a week Several times month/ Year Once a year/ Less/ Never 59% 53% 55% 55%

Total 'Bad' 32%

Don't know 13%

35% 38% 30%

6% 9% 15%

*The question in a different way in the UK 31

Base: Average (24 Member States*)

2.15 More than a third of respondents think that public funding will decrease in case of more competition in the rail market
QC8. Do you think that public funding of the rail sector will increase, decrease or remain the same if there is more competition in the rail market ? Public funding of the rail sector

*The question in a different way in the UK

Base: Average (24 Member States*)

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2.16 A relative majority of respondents in 14 countries think that


public funding will decrease if there is more competition
QC8. Do you think that public funding of the rail sector will increase, decrease or remain the same if there is more competition in the rail market ? Public funding of the rail sector

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3. THE DESIRED EFFECT OF THE OPENING COMPETITION IN THE EU

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3.1 7 respondents out of 10 wished that more competition lead to low cost offers
QC9. To what extent do you wish that more competition lead to the following effects ?

Total Yes : 70%

Total Yes : 43%

Base: Average (25 Member States)

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3.2 A majority of respondents in all countries wish that more


competition lead to low cost offers
QC9. To what extent do you wish that more competition lead to the following effects ?

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3.3 No significant differences between regular users, occasional


users or non-users on the wish for low cost offers
QC9. To what extent do you wish that more competition lead to the following effects ?

Low cost\ "no frills" rail service similar to that provided by some airlines

Total 'Yes' TOTAL Suburban trains At least once a week Several times month/ Year Once a year/ Less/ Never 73% 73% 69% 70%

Total 'No' 21%

Don't know 9%

24% 23% 20%

3% 4% 11%

Base: Average (25 Member States)


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3.4 There are high differences between countries regarding premium offers
QC9. To what extent do you wish that more competition lead to the following effects ?

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3.5 No clear difference between respondents who use the train mainly

for business trips, going to work/class or leisure trips on the wish


for premium offers
QC9. To what extent do you wish that more competition lead to the following effects ?

A premium offer which would be more expensive but would include additional services (meals, films, newspapers, etc.)

Total 'Yes' TOTAL 43%

Total 'No' 47%

Don't know 10%

Reasons to use national or regional train Going to work/ To class Business trips Leisure trips 43% 46% 42% 54% 51% 52% 3% 3% 6%

Base: Average (25 Member States)

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3.6 Nearly two-thirds of the respondents wish that more

competition lead to more ways of buying tickets


QC9. To what extent do you wish that more competition lead to the following effects ?

Total No : 25%

Total Yes : 65%

Base: Average (25 Member States)


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3.7 An absolute majority of respondents in all countries wish that it lead to more ways of buying tickets
QC9. To what extent do you wish that more competition lead to the following effects ?

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3.6 Three-quarters of the respondents say that it matters to them to buy tickets and get information through a single point
QC10. Where rail journeys use different rail operators, does it matter or not to you to be able to buy tickets and get information which covers the whole journey through a single point, compared to these being provided by the different rail operators separately ?

Total No : 20%

Total Yes : 75%

Base: Average (25 Member States) Answer not relevant excluded (n=23988)

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3.8 The degree of importance for this possibility varies highly between the countries surveyed
QC10. Where rail journeys use different rail operators, does it matter or not to you to be able to buy tickets and get information which covers the whole journey through a single point, compared to these being provided by the different rail operators separately ?

Base: Average (25 Member States) Answer not relevant excluded (n=23988)

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