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1.What is the advantage of using Samsung product? a. Quality b. Price c. Service d. Advanced technology
9 8 7 6 5 4 3 2 1 0
7 5 4 Respondents
Quality
Price
Service
Advanced technology
ANALYSIS: From the survey it was found that amongst 25 respondents a) 36% of the respondents prefer Quality. b) 28% of the respondents prefer Price. c) 16% of the respondents prefer Service. d) 20% of the respondents prefer Advanced technology.
RESPONDENTS
10 15 YES NO
ANALYSIS: From the survey it was found that amongst 25 respondents a) 60% of the respondents say Yes. b) 40% of the respondents say No.
3.Is there any other product you prefer over Samsung? a. Yes b. No
18 16 14 12 10 8 6 4 2 0 YES NO 18 7 RESPONDENTS
ANALYSIS: From the survey it was found that amongst 25 respondents a) 72% of the respondents say Yes b) 28% of the respondents say No. .
4.Even if any other company reduces the price or makes changes in the product and give the better product would you still prefer Samsung? a. Yes b. No
RESPONDENTS
20 18 16 14 12 10 8 6 4 2 0 YES NO 6 19 RESPONDENTS
ANALYSIS: From the survey it was found that amongst 25 respondents a) 24% of the respondents say Yes b) 76% of the respondents say No. .
5.Why do you prefer Samsung? a. Advertisement b. After sales service c. Product life d. other
RESPONDENTS
2 3
8 12
ANALYSIS: From the survey it was found that amongst 25 respondents a) 12% of the respondents say advertisement. b) 48% of the respondents say after sales service. c) 32% of the respondents say product life. d) 8% of the respondents say other.
Sony 11 LG 2 3
Philips
RESPONDENTS
Samsung 0
9 2 4
10
12
ANALYSIS: From the survey it was found that amongst 25 respondents a) 36% of the respondents like Samsung. b) 8% of the respondents like Philips. c) 12% of the respondents like LG. d) 44% of the respondents like Sony.
25 24 20
15 RESPONDENTS 10
5 1 0 YES NO
ANALYSIS: From the survey it was found that amongst 25 respondents a) 96% of the respondents say Yes b) 4% of the respondents say No.
8.How is the product information given to you at the showroom? a. Very Good b. Good c. Average d. Bad
RESPONDENTS
ANALYSIS: From the survey it was found that amongst 25 respondents a) 32% of the respondents say very good. b) 64% of the respondents say good. c) 4% of the respondents say average. d) 0% of the respondents say bad.
20 18 16 14 12 10 8 6 4 2 0 Yes No 5 20 RESPONDENTS
ANALYSIS: From the survey it was found that amongst 25 respondents a) 80% of the respondents say Yes b) 20% of the respondents say No.
10.How is the after sales service provided by us? a. Very Good b. Good c. Average d. Bad
bad
average
0 RESPONDENTS
good
16
very good
10
15
20
ANALYSIS: From the survey it was found that amongst 25 respondents a) 36% of the respondents say very good. b) 64% of the respondents say good. c) 0% of the respondents say average. d) 0% of the respondents say bad.