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Reimbursement
First Data Processing, Inc. – Indianapolis, IN Maximization
Reimbursement Clerk (06-07)
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Examined EOBs, reviewed account activity, and calculated and
processed overpayment reimbursements. Refiled Medicare, Medicaid, Medical Office Etiquette
and private insurance claims to ensure correct payouts. Posted cash ■
payments to the AS 400 system.
Diagnostic &
Administered 4 city contracts by processing up to $120K in refunds Procedural Coding
due to patients and providers each month.
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Performed actions with speed and accuracy, ensuring all
transactions were recorded and processed correctly. State & Federal
Guidelines
Nation Telecommunications – Indianapolis, IN ■
Data Entry Supervisor (01-04) & Lead Order Entry (93-01)
Performance
Oversaw a high-volume, multi-state data processing environment with Management
10+ direct reports. Scheduled resources, monitored KPIs, and trained
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staff to optimize productivity and accuracy.
Identified and quickly corrected issues with the potential to impact Team Leadership
the timely completion of billing orders. ■
Produced management reports and maintained open Staff Training
communications with senior leadership.
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PROFESSIONAL DEVELOPMENT Management
TechSkills – Indianapolis, IN Communications
Medical Billing & Coding / CMAA & CBCS Certifications (07) ■
NHA Member
CURRENT COMMUNITY INVOLVEMENT
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Indianapolis Children’s Hospital – Resource Room Volunteer