]

[ LYNN LUPO
SAP POINT OF CONTACT MEMBER SINCE: 2000

[ PAUL SHEPHERD
ASUG INSTALLATION MEMBER SINCE: 2003

[ ANDREA BENSON
ASUG INSTALLATION MEMBER MEMBER SINCE: 2003

[ AGENDA
History:
Where have we been Whats happened since the last council meeting

What you can expect as a member of the Council:

What is an Influence Council Goals of this new group charter review Work for this year time commitment The customer experience

Next Steps:
How to register to become a Council participant Selection process/timeline SAP Feedback agreement form Proposed Working Schedule:
1-hour conference calls/webcasts 3rd Tuesday, monthly, around 12:30 PM CT

Real Experience. Real Advantage.

[ Introduction to Influence: Our Mission

ASUGs Influence program allows members to shape SAP products by collectively sharing their experiences directly with SAP product managers in highly collaborative and trusted forum.

Real Experience. Real Advantage.

[ History
2Q 2007 Council Launched; First Face to Face Meeting; 46Companies March 2008 Members Confirmed April 2008 Members Prioritized Requirements April 2008 Member Webcast August 2008 Update on Plans Sept 2008 Meeting at Fall ASUG June 2009 Finalized Requirements list May 2010 Final meeting of original IC. Update on requirements list.
Real Experience. Real Advantage.

[ Influence Council Overview

An Influence Council is a task force comprised of customers and SAP solution manager (s) working collaboratively to a specific deadline to define, prioritize, validate, and/or shape a set of recommendations, requirements, or roadmaps for a specific solution or end-to-end business process. A successful Influence Council will build and maintain trust and between customers and SAP and establish clear participation and communication expectations for participants and leaders.

Real Experience. Real Advantage.

[ Influence Council Overview

An Influence Council is a task force comprised of customers and SAP solution manager (s) working collaboratively to a specific deadline to define, prioritize, validate, and/or shape a set of recommendations, requirements, or roadmaps for a specific solution or end-to-end business process. A successful Influence Council will build and maintain trust and between customers and SAP and establish clear participation and communication expectations for participants and leaders.

Real Experience. Real Advantage.

[ Charter Overview

Real Experience. Real Advantage.

[ Work For the Year

Review current requirements Gather new requirements Collaborate on requirements Prioritize requirements Long term looking for customers to participate in CEI Customer Engagement Initiatives relative to requirements the IC introduces.

Real Experience. Real Advantage.

[ Next Steps
Applying to be a Council Participant Selection Process SAP Feedback agreement form Proposed working schedule (finalize after participants selected)
1 Hour conference call/web casts 3rd Tuesday of Month around 12 PM CT

Real Experience. Real Advantage.

[ Q&A
Contact us: Email: influence@asug.com Phone: 312.321.5142

Real Experience. Real Advantage.