Jagdeep S Sethi

+1-646-244-7517~ jsethi3@gmail.com SUMMARY I am a Senior IT Consultant with over 15 years of experience in Information Technology providing management and implementation across a variety of technology disciplines ranging from Production/Plant Manager to Oracle Data Base Administration, with excellent analytical, implementation, problem solving, communication, and written skills. I have managed team of resources and was responsible for their performance appraisal, mentoring and their training and growth. I am an accomplished, self-motivated, resourceful, result oriented professional with proven track record in leading full life-cycle IT projects functioning as a Team Lead, Solutions Architect, Infrastructure Architect, Administrator, and Disaster Recovery Lead. Formal Education Masters of Business Administration (MBA) Technology Management [University of Phoenix (2006)] 4 year degree course in Mechanical Engineering [Thapar Institute of Engineering and Technology (1985)] Professional Training/Certifications Oracle Certified Professional Oracle University Course in Siebel Application Administrator (2011) Technical Skills Operating Systems: Programming Languages: Applications:

Oracle Developer 2000 Certificate courses in UNIX administration

Oracle Applications SQL/Plus

Windows NT, Sun Solaris, Linux, AIX PlSql, Shell Scripting (ksh, bash, expect) Oracle E-Business Suite (ERP), RightFax, Oracle UPK, Oracle Enterprise Manager (OEM), JAWS (11.x), Kofax MarkView 170 Systems Oracle Business Intelligence (OBIEE), Oracle Application Server, WebLogic Server, Tomcat, Siebel MS Projects, MS Visio, MS Project, Excel, PowerPoint TOAD, Oracle SQL Plus, Quest STAT, SQL Developer Informatica Support Console, Oracle Enterprise Manager, Quest ( STAT) Change Management and Object Migration Tool set, Kintana - Mercury Object Migrator Oracle (7.x through 11g), Oracle Recovery Manager (RMAN), Oracle RAC 11g

Middleware and Application Server: Desktop Tools: Database and Development Tools: Application Tools:

Database:

Employment History
NTT DATA - Nov, 2009 Present: Functioning as a principal consultant in the NTT State and Local Public Sector practice, providing consulting services to a variety of NYC Agencies and Health Care Providing Agency Independent Consulting - Sept, 2007 Nov, 2009: Functioned as an Independent Consultant in Bearing Point State and Local Public Sector practice, providing consulting service to their client: New York City Housing Authority

Next Generation Professionals - June 2002 Aug, 2007: Functioned as a software engineer, providing consulting service to their various clients in USA Innovative Hi-Tech Solutions Mar, 1998 April 2001: Functioned as a senior manager in the IT Implementations playing role of Project Manager, Business Analyst, Solution Architect and infrastructure support services across multiple projects being implemented Anand Nishikawa Company, Ltd Mar, 1997 Feb, 1998: Functioned as a Production and Plant Manager KJ Chemistry Coaching Pvt. Ltd - Jan, 1994 Feb, 1997: Functioned as a Director Mohindra Cranks, Pvt. Ltd Jan, 1992 Dec, 1993: Functioned as a Production Manager Eicher Goodearth Ltd July, 1985 Sept, 1991: Functioned as a production manager

Professional Accomplishments
Employer: NTT DATA November 2009 Present

Department of Sanitation New York, NY March, 2013 till date Functioning as a Lead of Infrastructure team resource and primary point of contact on the DSNY SMART (Sanitation Management Analysis and Resource Tracking) System, responsible for: Preparing hardware solution design for the project Computing hardware requirements for entire project BOM for hardware and software to be commissioned initiation till approval Managing installation, upgrade, upgrade and support of: Oracle Databases PeopleSoft Application environments Development, Testing, QA, Production, Training Third party tools Capacity Planning Change Management, Release Management and Version Control Support for the Infrastructure: hardware commissioned and Software installed for the Onshore US team and offshore team Documentation including Run Book, System Management Document Provide leadership and assistance to the IT Infrastructure team Department of Finance New York, NY May, 2011 March, 2013 Functioned as the Oracle Database DBA; Oracle Applications DBA; Configuration Manager; Infrastructure Support; & Informatica Administrator on the NYC DOF Citywide Payment Repository and Receivable Project (CPRR), responsible for: Informatica: PowerCenter 9.0.1 HotFix3 and upgrade it to version 9.1.0 HotFix3 Selecting computing hardware requirements for performance enhancement Migration of application to hardware at new datacenter Application Security: execution of Apps Scan to identify possible security exposures and work with Informatica support and Linux vendors to find possible solutions. Install, configure and upgrade Informatica PowerCenter application at the server and client level, both Provide input related to the capacity planning and architecture at the application and system level for scalability, security and optimal performance. Shell Scripting on Linux Documentation including Operational User Guides and System Management / Configuration documentation.

New York City Housing Authority, NY

October, 2009 April, 2011

Functioned as a Lead Oracle Applications DBA, on the NYC Housing Authority BEST Project, responsible for:

Upgrade of Oracle Applications E-Business suite 11.5.10.2 through R12i (12.1.1) Supervise team of DBA at client site to manage Oracle Application(s) and databases and provide day-to-date support to customer issues activities, like: Cloning & Refreshing databases and applications, Performance Tuning, Monitoring. Manage Projects involving installation, upgrade, administration & performance tuning, of various Oracle and third party products. Capacity planning; installation, upgrade, maintenance and security; documentation Assessing and providing input related to technical architecture of the application and upgrade of the hardware for optimal performance. Work with Oracle and third party vendor support to resolve severity 1 issue in the working application. Disaster Recovery planning and execution Independent Consulting September 2007 October 2009

Employer:

New York City Housing Authority, NY

As an independent consultant provided consulting services functioning as a Lead Oracle Applications DBA, on the NYC Housing Authority BEST Project, responsible for Upgrade of Oracle Applications E-Business suite 11.5.9 through R11.5.10.2 Supervise team of DBA at client site to manage Oracle Application(s) and databases and provide day-to-date support to customer issues activities, like: Cloning & Refreshing databases and applications, Performance Tuning, Monitoring. Manage Projects involving upgrade, administration & performance tuning, of various Oracle and Third party products. Capacity planning; installation, upgrade, maintenance and security; documentation Assessing and providing input related to technical architecture of the application and upgrade of the hardware for optimal performance. Work with Oracle and third party vendor support to resolve severity 1 issue in the working application. Setting up load balanced DMZ servers for production during the implementation of Advance Procurement in Oracle Applications E-Business suite Disaster Recovery planning and execution Employer: Next Generation Professionals June 2002 August 2007

New York City Housing Authority, NY

Functioned as a Lead Oracle Applications DBA, on the NYC Housing Authority BEST Project, responsible for: Implementation of Oracle Applications E-Business suite 11.5.4 through R11.5.9 modules: Financials, iProcurement, Inventory, Property Manager, HR, Self Service, BEN and more. Supervise team of DBA at client site to manage Oracle Application(s) and databases and provide day-to-date support to customer issues activities, like: Cloning & Refreshing databases and applications, Performance Tuning, Monitoring. Manage Projects involving installation, upgrade, administration & performance tuning, of various Oracle and third party products. Capacity planning; installation, upgrade, maintenance and security; documentation Assessing and providing input related to technical architecture of the application and upgrade of the hardware for optimal performance. Work with Oracle and third party vendor support to resolve severity 1 issue in the working application. Disaster Recovery planning and execution University Hospital Health Systems (U.H.H.S), Cleveland, OH, USA Functioned as an Oracle Applications DBA, responsible for: Implementation of Oracle Applications E-Business suite 11.5.4

Customer/Client support providing support for activities, like: Cloning & Refreshing databases and applications, Performance Tuning, Monitoring, Upgrades, New product implementations, Documentation, Training, Backup and Recovery using RMAN, Monitoring of Application and database using OEM. Member of team of production support staff providing 24x7 production support.

Employer: Innovative Hi-Tech Solutions, Ltd., India. Mar, 1998 April 2001 Functioned as Project Manager, was directly responsible for implementation of IT projects and their successful commissioning. I managed a team of 15 software professionals in developing the custom applications using Oracle database and its Developer Suite to build custom applications to perform day to day functions including procurements, financials, inventory, orders and delivery, recruitment, and benefits. In addition, I managed the development of Tax Recording application for the Income Tax Department, which included the development filing of taxes, tax computation, tax tracking, notifications, tax history, audit, etc. I provided support to the US Clients as offshore Oracle Database & Application DBA. Employer: Anand Nishikawa Company, Ltd, India. March 1997 February 1998 Functioned as a production manager responsible for commissioning of the EPDM rubber manufacturing plant in India in collaboration with NRC Japan and brings it to production stage. I managed a team of 100 resources including two managers, six supervisors and rest workers. I was responsible for performance evaluation, mentoring, and growth of members of the team members. It was my responsibility to interact with customers like: Toyota, Honda, Suzuki, to assess their satisfaction level and set future production requirements and targets. I was responsible for Kaizen (improvement) and quality circle. My responsibilities also included attending daily meetings with senior management to discuss targets, capacity planning, infrastructure requirements, and setting future goals for the organization. Employer: KJ Chemistry Coaching Pvt. Ltd, India January 1994 February 1997 Functioned as a Director in KJCCPL. I was responsible for conceptualizing, planning, forecasting requirements of resources and infrastructure, finances and bringing the firm in business. It was responsible for supporting team of resources in day to day activities and yearly audit and taxes. Employer: Mohindra Cranks Pvt. Ltd, Punjab, India. January 1992 December 1993 Functioned as a production manager responsible for managing a team of 200 resources, including senior supervisors, junior supervisors and line workers. Additional responsibilities included managing productivity to achieve production targets and goals, maintaining quality standards, productivity improvements, and process improvements. I was also responsible to initiate communication with customers including: Eicher, Punjab Tractors, Suzuki to assess their satisfaction level and set future production requirements and targets. Employer: Eicher Goodearth, Ltd, New Delhi, India July 1985 September 1991 Functioned as a production manager responsible for managing a team of 150 resources: including senior supervisors, junior supervisors and line workers, including myself, for successfully commissioning the assembly line of LCV truck in Canter India. I performed the role of production lead and was directly responsible for: Developing procedures as per ISO9000 quality standards. Interacting with other divisions of EGL finalizing the future targets and delivery schedules. Performance evaluation, mentoring, and growth of members of his team. References: Provided upon request