Gurminder dhir Venu Nad, Bungalow No. 1, Bhoir Colony, Chinchwad, Pune- 411033, India Email: gurminder.dhir@gmail.

com Mobile no: +919890351105 LinkedIn: http://in.linkedin.com/in/gsdhir/ Skype: gsdhir_64 Date of Birth: 8th June 1964 Education Indian Institute of Technology, Kharagpur B Tech., Metallurgy, 1982 - 1986 Grade: CGPA 7.31 Independent Coursework IELTS BAND 8 GMAT SCORE 590 QMS AUDITOR, IRCA UK MBA (Business Administration) SAP Certified ERP Consultant SIX SIGMA CERTIFICATION Techno Commercial Professional/Profit & Loss Head with Focus on Top and Bottom Line Growth Summary A Dynamic result driven Techno Commercial Professional, with an experience of over 25 years in Business Planning, Profit Center Operations, Business Development, Product Promotion and Resource Management in Steel / Metal Industry with wellknown organizations. With proven abilities executed large Business Operations, Designed Business Strategies, and established new avenues for Business Growth and developed Key Accounts Management. Ably handled challenges, introduced New Products in the market and efficiently did Product Costing. Extensive knowledge in Branch Network Management and Customer Relationship Management functions. Implemented Quality Improvement Techniques in the Business Process and for improving the efficiency in services and maximizing value creation. Good Knowledge on ISO, TPM, TQM, Six Sigma, Lean Manufacturing, Business Excellence Models Like MBNQA, EFQM, Demings., QBM.Good Idea on Implementation of QFD/CTQ ,5S, Kaizan,Old and New 7 QC Tools, APQP, PPAP, FMEA, MSA, SPC,DOE, Poka Yoke, Lean manufacturing Value Stream mapping, JIT , SQC, QIE, Proto Engineering , BSC.Quality Standard Implementation like ISO 9001, ISO 14001, TS 16949, OHSAS 18001, ISO 27001, SA 8000 Expertise Commercial, Sales, Marketing and Business Development Quality Assurance and Quality Control Mining, Mineral Processing & Extractive / Physical / Mechanical Metallurgy Project planning and execution Cost control and Plant operations Supply Chain Management Dynamics of Logistic Management

Negotiation & Contract Management Production, Planning and Control for favorable Product Mix Relationship building Systems & Processes Products 1. Long products -Semis/Structural/Wire Rods/Rebars 2. Flat products - HR/CR Coil/Sheet , Plates, GP/GC, Tinplate, CRGO/CRNO, Color Coated Sheets 3. Tubular products (Pipes) ERW/SW/Seamless Pipes and Tubes 4. Alloy steel/Stainless Steel/Ferro Alloys 5. Iron Ore/Pellets /Pig Iron/DRI/Sponge Iron/Scrap Specialties Excellent background in Ferrous & Non-ferrous Metallurgy, Manufacturing techniques like Casting, Forging, Hot/Cold Rolling. Proficient in: Interpreting Micro structures, Heat Treatment, Welding Procedures, Corrosion Investigation, Chemical and Mechanical testing, Failure analysis, Material and Process selection, Metallography, Metallurgical Consultation. Familiar with: BF,LD Convertor, Electric arc furnace, Electric Induction furnace, VOD Converter, AOD Converter, LRF, CCM,HRM,CRM. Experience Head (Commercial/Sales, Marketing, BD) / Rustavi at Geosteel LLC August 2011 - Present (1 year 7 months) GEO STEEL LLC Georgia Biggest steel plant in Georgia, with an installed capacity of 175,000 metric tonnes per year. Strategic Consulting, including business plan & sales strategy development. Sales of Rebars, WRC, Billets. Developing channel partner network and brand promotion. Finalizing and monitoring the following: 1.Marketing Plan 2.Production Plan for Plants 3.Profitability Plan 4.Analyzing Tradeoffs and evaluation of alternate strategies 5.Development of overseas and domestic market. 6. Inventory management Developing strategic business plans and devising marketing and sales strategies. Overseeing sales of steel products such as Re bars and wire rod coils, developing network of channel partners and promoting the companys brand. Conducting marketing surveys, assessing demand and preparing production plans. Leading a team of 15 personnel and focusing on increasing local sales to promote growth. Devised marketing strategy and increased monthly sales volume from 9,000 metric tonnes to 12,000 metric tonnes; augmented monthly revenue by 33% to over USD 11 million Gathered information about the local construction companies, sent brochures and letters, and made presentations at personal meetings; increased number of clients by 200% in 10 months

Established channel partners in Georgia and appointed 3 dealers in the local market and 1 in the international market; improved local market share from 20% to 60% in 1 year Managing inventory and taking stock every month to optimize the plants production capacity; reduced cost of carrying inventory by 12% Revised basis of sales of Re bars from weight to number of pieces and generated monthly saving of USD 250,000 Instituted changes in the rolling mill and reduced production of the rarely sold shortlength Re bars; achieved cost saving of 30 metric tonnes per month Achieved accuracy in storage and delivery of finished goods through tagging and color-coding measures, and by ensuring that short lengths are not kept with the prime long material Obtained the industry-standard quality certification for Re bars from CARES in the UK, in June 2012 Head (Steel) / Pune at ISMT LIMITED June 2010 - July 2011 (1 year 2 months) ISMT LIMITED Pune Largest integrated specialized seamless tube manufacturer in India Strategic Consulting, including business plan & sales strategy development. Sales of Alloy steel, Precision Seamless Tubes. Developing channel partner network and brand promotion. Finalizing and monitoring the following: 1.Marketing Plan 2.Production Plan for Plants 3.Profitability Plan 4.Analyzing Tradeoffs and evaluation of alternate strategies 5.Development of overseas and domestic market. 6. Inventory management 7.Monitoring of all Metallurgical processes in Plant. 8. Monitoring of Implementation of ISO, TPM, TQM, Six Sigma, Lean Manufacturing and QBM. Held responsibility for strategic consulting, preparing business plans and developing sales strategies. Ensured sales of alloy steel and precision seamless tubes in the Indian market. Developed channel partner network and promoted the brand with assistance of 15 team members. Marketed products through network, offered them at lower prices and acquired 9 new clients; improved monthly sales of round bars from 8,000 metric tonnes to 12,000 metric tonnes Instituted use of alloys extracted from scrap instead of using virgin-state, which reduced expense on alloys by 50% and augmented monthly revenue from INR 40 crores to INR 60 crores Developed special grades of stainless steel, SS304 and SS316, to gain a new market; achieved monthly sales of 1,000 tonnes and added INR 6 crores to the top line

Plant (Head) / Lagos at 2009 - 2010 (1 year)

Land craft Industries Limited

LANDCRAFT INDUSTRIES LIMITED One of the largest steel companies in Nigeria.

Nigeria

1. Overall in charge of the plant heading all the departments. 2, Production, sales & Dispatch as per monthly targets 3.Project planning, detailing, design & execution. 4. Finalizing and monitoring the following: 5.Production Plan for Plants 6.Marketing Plan 7.Profitability Plan 8.Logistics Plan. 9. Inventory management (Raw mat and Finished goods) 10.Monitoring of all Metallurgical processes in Plant. 11. Monitoring of Implementation of ISO, TPM, TQM, Six Sigma, Lean Manufacturing and QBM. Headed the plant and all departments, with responsibility for planning production, sales and dispatch according to monthly targets. Designed and executed projects in conjunction with finalizing and monitoring production and marketing plans, managing inventory and handling P&L. Handled a team of 180 staff and plant workers in the initial phase of establishing the plant; leveraged network of contacts and customers to market products Managed business development activities, received advance orders of 1,000 metric tonnes and oversaw sales of Re bars from the new mill. Negotiated with local companies for supply of gas to run operations such as reheating the furnace, and acquired 17 MW of electricity; commissioned the rolling mill complex., Was involved in commissioning of the whole plant consisting of: 15 MT capacity Induction Furnace 15 MT capacity Ladle Refining Furnace Twin stand Billet caster Size 100 mm Rolling Mill consisting of three high roughing mill and 15 stands continuous mill Sizes from 8 mm 32 mm 20 metric ton / hour gas fired pusher type re-heating furnace Air Separation Plant Cryogenic air separation Fully accomplished machine shop with fabrication, machining and gear cutting facility Head (CRM, QA/QC, and BD) and Misc. Departments / Nigeria at Global steel Holdings Limited/Mittal Steel August 2005 - May 2009 (3 year 10 months) GLOBAL STEEL HOLDINGS LIMITED Manages steel-making capacities in 5 countries, including India and Nigeria. 1. To be responsible for all Central Marketing Operations Including all Sales and Marketing activities. 2. Customer Relations Management or whole Nigeria operations. 3. To solve technical problem of customers in usage of steel for Ajaokuta steel and Delta

steel Nigeria. 4. Taking up with producing units for Corrective and Preventive action to eliminate product Quality defects. 5. Development of New Products / Specifications Resulting in Value addition as per requirement of Customers / Market 6.CRM/TPM activities for marketing operations. 7. Monitoring of all Metallurgical processes in Plant. 8. Monitoring of Implementation of ISO, TPM, TQM, Six Sigma, Lean Manufacturing and QBM. Managed all marketing operations, including business development and client relationships. Liaised with the Ministries of Works, Housing and Urban Development to promote products. Solved technical problems and kept track of competitor activities. Ensured maintenance of quality standards, led CRM and TPM operations, and identified retailers to strengthen distribution channels. Led a team of 35 personnel and marketed products to construction companies, the share of which doubled to 30% of total sales Made reinforcement bars acceptable in the market by changing the size to 12mm; reduced stock to sale ratio from 3.0 to 0.5 in 1 year with new sales ratio at 25% higher Liaised with NEPC, the ECOWAS Secretariat, and the Ministry of Cooperation & Integration in Abuja, for all export related activities As Head (QA/QC, BD, CRM) and Misc. Departments / India at Steel Authority of India Limited August 1986 -July 2005 (19 years) SAIL India's largest steel-producing company, with an annual turnover of INR 50,348 crores. 1. To solve technical problem of customers in usage of steel. 2. Looking after Product Quality Complaint. 3. Taking up with producing units for Corrective and Preventive action to eliminate product Quality defects. 4. Coordinating for sales of Special quality steel for Flat product / Long product, tonnage 2 lakh tones. 5. Development of New Products / Specifications Resulting in Value addition as per requirement of Customers / Market. 6. Implementation of ISO 9001:2008 QMS. 7. Monitoring of all Metallurgical processes in Plant.8. Monitoring of Implementation of ISO, TPM, TQM, Six Sigma, Lean Manufacturing and QBM. Successfully initiated Corrective and preventive actions with producing units for major Product quality complaints from Key accounts of SAIL Achieved ISO 9001:2000 certificates for 19 identified locations from M/S TUV India private Ltd. Without help of any outside consultant Distinction of being nominated as Certified Lead Auditor from CII Instrumental in identifying new modules (SBU) as avenues of increased revenue generation without making capital expenditure as a result of restructuring the

marketing set up & systems Identified additional realization worth Rs. 100 Crores. Successfully initiated efforts to enhance levels of monthly sales from 20000 Mt. to 50000 Mt Introduced state of the art modern handling Equipment like Travel lift with magnetic facility for easy loading & unloading to achieve faster turnaround & quicker deliveries Handled sales volumes in excess of Rs.100 Crores per annum as Senior Executive Successfully coordinated logistics for stock movement of 10-lakh tonnes per annum Merit of having introduced online computerized systems integrating the marketing outlets with the SRM Office. Leadership Activities: Has been responsible for following activities during my tenure as a Metallurgist/ Working in the Steel Plant. Definition and follow-up, process route selection, process engineering development (flow sheet | mass balance).Process engineering follow-up for new Milling projects and capital development projects on existing operations. Definition, planning and follow-up of the metallurgical test work programs performed by external labs. Definition of the optimized process route. Develop process flow diagrams (PFDs), mass and energy balances. Develop process equipment technical specifications. Develop process automation and control philosophy. Take part in engineering bid evaluations, feasibility studies, risk assessments and HAZOP studies. Assist in engineering documents review commenting (P&IDs, datasheet, specifications, etc.).Provide process related information to engineering consultants and vendors as requested. Develop process simulations. Compile reports on engineering studies and test work. Process optimization, in support to existing plants under operation. Conduct operational audits and debottlenecking studies. Develop process simulations. Be the main contact point within the company for all metallurgical and process related works and questions from operations. Develop and sustain a robust Quality System in accordance with ISO Standards. Work in collaboration with Sales, Planning, Engineering and Production in meeting customer requirements. Respond to customer complaints and collaborate with Sales and Marketing to resolve issues and achieve customer satisfaction. Drive strategic initiatives associated with continuous improvement in the Quality system. Participate in strategic management decisions and unit directions. To take responsibility for the save and efficient operation of the finishing staff. Provide technical and disciplinary leadership to finishing staff, including personal development and training. Enforce employee compliance with all plant and department operating policies and procedures. Perform efficiently in a team oriented environment and establish a good cooperation with the management team. Tracking and analysis of technical development regarding products and equipment as well as tracking competitors. Responsibility for the strategic development including deriving and managing investments. Coordinate/Ensure achievement of production and ensure order fulfilment in accordance with the quality standards. Monitor achievement of production key figures and quality. Analyse the root cause for insufficient quantity and quality of production and initiate possible (counter) measures. Initiate measures to increase technical standards. Definition of productivity

and output numbers and objectives. Management of budget planning, forecast and cost control. Support daily manufacturing operations (troubleshoot and resolve problems with equipment while in production).Identify opportunities to improve production process and equipment through closed co-operation with maintenance department. Responsibilities include analysing and planning work force utilization, space requirements, work flow and designing layout. Of equipment and workspace for maximum efficiency. As part of overall duties to provide failure analysis to evaluate a variety of technical and cost factors for products, materials, and manufacturing processes of diverse/difficult scope and complexity, and recommend engineering and manufacturing actions to attain design objectives. Coordinates or conducts research and analysis of materials and processes on assigned products or programs. Support materials issues, metallurgical test and evaluation, materials failure investigation and analysis, fatigue, stress, fracture mechanism, corrosion analysis, heat treatment, brazing and welding knowledge with ability to provide support to other engineering disciplines. Write comprehensive detailed and mistake free reports that include preparation and delivery in MS Office applications on failure analysis performed on failed and worn components. Interface with customers and offer advice/guidance on technical matters relating to material science analysis of their product. Support production operation with improving process yields and reducing scrap through lab driven investigations. Evaluate new developments in the field of failure analysis and make improvements to ISO 9001 and AS9100 quality procedures. Material selection & philosophy. Development and implementation of corrosion control methodologies & mitigation measures. Corrosion Prediction & Modelling. Troubleshooting and technical support for corrosion and materials issues in operating plant equipment in refineries, petrochemical facilities, pipelines, and gas plant facilities. Process equipment operating data analysis and interpretation, as it relates to the control of integrity operating windows. Emphasis is on corrosion degradation mechanism identification and control. Preparation of corrosion control documents or corrosion control strategies for key process units in downstream, and gas assets. Project support / quality assurance for materials selection, understanding the process parameters impacting corrosion and equipment life. Training development and instruction. Guidance to technology development, design standards and best practices. Support to development of risk-based inspection plans based on corrosion mechanisms of interest. Ability to develop and use corrosion models to predict corrosion rates and determine methods to control. Ability to perform failure diagnosis and mitigation work on degraded components. Provide fit-for-purpose solutions to the mechanical, materials, corrosion & integrity challenges. Actively contribute to innovation in Materials & Corrosion arena. Contribute to excellence in knowledge management and sharing in the Global Delivery Group and discipline including effective implementation of lessons learned, standards and best practices from operations and projects. Technical coaching and mentoring of less experienced Materials & Corrosion Engineers for their development. Globally collaborate with specialists in other MMI hubs to ensure global work sharing, consistent technical standards and use of latest technological development and aligned design practices. Establish and maintain a positive mind-set for safety, other HSSE areas, diversity and

inclusiveness and legal compliance and ensure that all appropriate standards are complied with. Provide the following technical support related to material selection and corrosion control necessary to meet engineering needs. Corrosion assessments, Selection of metallic and plastic materials, Corrosion control strategy, Corrosion monitoring philosophy, Corrosion related failure investigations. Good knowledge of international codes and standards NACE, ISO ASTM, API, ASME, TEMA, NFPA, NEC. Provide technical expertise in all matters related to materials that impact the integrity of equipment in order to ensure that facilities are safe to use for design life and at optimum cost. Work covers all installations, maintenance, projects and outside consultants. Review and advises on material selection for all new projects engineered by EP/Business Unit ES.Ensures compliance of such materials with companys standards and practices. Reviews such requirements for projects designed by external consultants. Provide technical expertise in all matters related to Material Selection, Reviewing Material submission, Plant failure investigations, Writing/Reviewing Material specifications, Welding and heat treatment WPS/PQR, Fitness for service evaluation and review of Corrosion Protection Methodology. Evaluation of technical submission for material / equipment procurement. Review technical submission by suppliers to evaluate and ensure compliance of proposed materials with technical specifications. Contribute development of company specification in engineering related to materials. Participate in Down-hole corrosion and Material Selection. Investigate service failures of plant equipment. Make recommendations on finding and provide relevant technical report including advice on fit for purpose materials. Asset Integrity Management (AIM) including Design Integrity (project development, engineering & construction) Operational Integrity (plant operations i.e. maintaining design intent and the operating envelope), Technical Integrity (inspection, maintenance & change control). Risk-Based Inspection (RBI), Reliability-Cantered Maintenance (RCM), Safety Integrity Level (SIL), Fitness for Services (FFS), Hazard and Operability (HAZOP), Independent Project Verification, , Statutory Inspection & Certification of Equipment, Quality, Environmental and Safety Management System Certification, Quality Control (QC) Surveillance, Corrosion Monitoring & Cathodic Protection Surveys, Advanced Non-Destructive Testing (NDT), Project Management and Engineering Services. Have been responsible for following activities during my tenure as Steel Plant Head / Working in the Steel Plant. 1) Strategic Planning: Conducting industry/business analysis and formulating business plans/strategies (financial/operations) for maximizing profitability and revenue generation and realize organizational goals. 2) Operational Excellence and Cost Control: Ensuring site operations are carried out smoothly with commissioning, procurement and operations. Directing site execution activities involving erection & commissioning. 3) Operations & Maintenance: Effecting preventive maintenance schedules of various machineries and instruments to increase machine up time and equipment reliability. 4) Man Management:

Directing and leading the technical personnel. Imparting continuous on job training to the workforce for accomplishing greater operational effectiveness / efficiency. 5) Process Enhancement & Cost Saving Initiatives Identifying areas of improvement, recommending process modifications and equipment calibrations to enhance operational efficiencies of the systems. Reviewing the operational practices, identifying the areas of obstruction/ quality failures and work on system and process changes for qualitative improvement/ energy conservation. 6) Development of New Grades and Products for the Customers depending on the market need. 7) Process and Equipment Modification through in-house innovative design and implementation Has been Responsible for following activities during My Stints in 1. Steel Authority of India Limited/India 2. Mittal steel/Nigeria 3. Land craft Industries/Nigeria 4. ISMT/Pune 5. GeoSteel LLC/Georgia Accountabilities 1. Planning * Created annual operating plans that support strategic direction set by the board and correlate with annual operating budgets; submitted annual plans to the board for approval * Collaborated with the board to define and articulate the organizations vision and to develop strategies for achieving that vision * Developed and monitored strategies for ensuring the long-term financial viability of the organization * Developed future leadership within the organization 2. Management * Promoted a culture that reflects the organizations values, encourages good performance, and rewards productivity * Managed the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations * Oversees the operations of organization and manages its compliance with legal and regulatory requirements * Created and maintained procedures for implementing plans approved by the board of directors * Ensured that staff and board have sufficient and up-to-date information. * Evaluated the organizations and the staffs performance on a regular basis 3. Financial management * Oversees staff in developing annual budgets that support operating plans and submits budgets for board approval * Prudently managed the organization's resources within budget guidelines according to current laws and regulations * Ensured that staff practices all appropriate accounting procedures in compliance with Generally Accepted Accounting Principles (GAAP).

* Provided prompt, thorough, and accurate information to keep the board appropriately informed of the organizations financial position 4. HR management * Recruitment and contracting of company and project staff; * Employee development, and training; * Policy development and documentation; * Employee relations; * Performance management and improvement systems; * Employment and compliance to regulatory concerns and reporting; * Company-wide committee facilitation including planning, production, staff and Board of Directors, including arranging meetings and agendas, attending and minuting meetings; 5. Marketing and PR: * Managed advertising opportunities in other theatre program, press and at venues. * Evaluated suitable marketing plan to improve the profitability of the company. * Initiated steps to expand the export market of Companys products and make the Company a significant player in export market. * Constantly monitored the market and to adopt suitable changes required in the product mix marketing. * Organized the availability of company members for media/PR events as necessary. * Oversee content, production and distribution of all marketing and publicity materials (posters, program, flyers, mail outs, brochures etc.) with director, designer and project manager. * Managed press development; * Co-ordinate the invitation of potential future promoters and supporters of the company. 6. Fund Raising * To evaluates various modernization programme in line with market requirement and to raise resources for the same in consultation with Board of Directors. * Developed fund raising strategies with the board and supports the board in fund raising activities * Oversees staff in the development and implementation of fund raising plans that support strategies adopted by the Development Committee * Oversees staff in the timely submission grant applications and progress reports for funders 7. Community Relationships * Serves as the primary spokesperson and representative for the organization * Assures that the organization and its mission, programs, and services are consistently presented in a strong, positive image to relevant stakeholders * Actively advocates for the organization, its beliefs, and its programmatic efforts * Acts as a liaison between the organization and the community, building relationships with peer organizations when appropriate 8. Programmatic Effectiveness * Oversees design, delivery, and quality of programs and services * Stays abreast of current trends related to the organizations products and services and anticipates future trends likely to have an impact on its work

* Collects and analyses evaluation information that measures the success of the organizations program efforts; refines or changes programs in response to that information