Cynthia C.

Ward
Home: East Wenatchee, WA 98802 (206) 384-2668 e-mail: cclaireward@gmail.com

LIBRARIAN
Combining the unique skills of a librarian, cataloger, and in patron service Qualified librarian, cataloger and bibliographer with 4 years of experience cataloging maps and organizing bibliographic information. Eight years as a medical records specialist in an oncology clinic in Seattle. Managed large amount of dictated reports and tests for insertion into patient charts. Twelve months of digitizing historical artifacts, providing descriptions. and indexing 75 issues of the museum journal for online public access catalog.

Readers advisory Cataloging Community relationships Collection development Online database research

Microsoft Word & Excel Program planning Supervision Positive team player Employee and public training

Qualification Highlights

Helped to develop a 1000 page Entomology bibliography published in the Great Basin Naturalist. I located and /or ordered articles listed in the bibliography. Collected survey information on use of the maps area of the Brigham Young University Library and produced paper on results. Completed thirty years of family history research in United States, British and Norwegian records. Developed and taught library instruction module on maps and gazetteers while volunteering for the BYU Family History Department. Indexed 75 issues of The Confluence Journal of the Wenatchee Valley Museum & Cultural Center. Digitized and organized many historical files for inclusion in online public database for the above Museum. Trained new employees and general public on use of microforms, maps and gazetteers. Expert level researcher on Ancestry.com, FamilySearch.org, and other online databases used in family and local history research. Cataloged thousands of maps and other geographical while at Brigham Young University and the University of Illinois at Urbana-Champaign. Can identify local, state-wide, national and international publishers and suppliers of maps and geographical resources. Have dealt with local history societies both in the United States and Britain.

RELEVANT EXPERIENCE Curators Assistant Wenatchee Valley Museum and Cultural Center 2009-2011 Scanned documents and pictures into computer and provided needed descriptions. Indexed museums Journal The Confluence. Family History Center Volunteer Many Locations, 1976-2009 Aided patrons researching their family history. Worked in United States, British, and Norwegian records and websites. Can read 16th-18th century English hand writing and understand French, German and Norwegian research terms. Customer Service Representative AT&T: 1995-1998 Took customer calls in billing call center and explained services and products, adjusted charges on bills, re-rated bills, and dealt with all other complaints. Librarian 1 Washing State Library: 1993-1994 Reference specialist and inter-library loan manager for the branch library serving inmates at the Washington State Prison. Map Cataloger Brigham Young University, Provo Utah: 1991 Cataloged maps and geographical materials using AACRII and MARC Standards for use by patrons in our library. Taught library skills class on the use maps and geographical materials. Jr./Sr. High School Librarian Manson School District Manson, Washington: 1987-1988 Managed Jr./Sr. High School Library. Ordered and cataloged all materials for the collection and acted as liaison with faculty to meet curriculum needs. Map Cataloger University of Illinois Urbana-Champaign, Champaign, Illinois: 1984-1986 Produced copy and original cataloging entries to update from a local catalog to OCLC online catalog. Bibliographer United States Department of Agriculture Forest Service 1983-1984 Part of team that updated a bibliography in the area of Entomology. I ordered the journal articles on inter-library loan in English, German, French, and Russian. I also taught myself to transliterate the Cyrillic alphabet into the Latin alphabet to allow easier ordering of the articles in Russian.

OTHER EXPERIENCE Benefits Advisor Extend Health, South Jordan, Utah. 2011 Aided retirees in selection and enrollment into Medicare Health and drug plans. Health Information Specialist Seattle Cancer Care Alliance, Seattle Washington, 2001-2009 Took calls from inside and outside callers and answered questions about patient records. Maintained both paper and electronic charts and managed the department during my weekend shifts. Medical Record Clerk Med-Temps 1999-2001 Worked in various clinics, hospitals and physicians offices, pulling records for all clinic uses. PUBLICATION

A Catalog of scolytidae and platypodidae (coleoptera)

Author: Wood, Stephen L., 1924-

EDUCATION Masters Degree of Science, Library and Information Science Brigham Young University, Provo Utah Bachelors Degree of Science, Family Sciences Brigham Young University, Provo Utah