Term Paper on

Cisco Wireless Technology- How is Cisco using the wireless technology for IT innovations

Lovely Professional University

For Course code CAP660 i.e. Network Administrations
Submitted toMr. Sahil Rampal

Submitted byMs. Rajinder Kaur -RQ3104B34

Faculty of Business & Applied arts MBA-IT-2011-2013 Section-Q3104

Content
Introduction Wireless Technology CISCO wireless Technology Architecture & Implementation overview Benefits of CISCO wireless technology Case study Executive Summary Bibliography

Annexure 1Case Study Arizona Hospital System Migrates to Unified wireless without a Glitch

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Introduction
Wireless communication is the transfer of information between two or more points that are not connected by an electrical conductor. The most common wireless technologies use electromagnetic wireless telecommunications, such as radio. With radio waves distances can be short, such as a few metres for television remote control, or as far as thousands or even millions of kilometres for deep-space radio communications. It encompasses various types of fixed, mobile, and portable applications, including two-way radios, cellular telephones, personal digital assistants (PDAs), and wireless networking. Other examples of applications of radio wireless technologyinclude GPS units, garage door openers, wireless computer mice, keyboards and headsets, headphones, radio receivers, satellite television, broadcast television and cordless telephones.

Types of Wireless Technology

Eighteen major types of wireless technologies exist, containing a large number of subset technologies that range from ATM-protocol based (which sells at approximately $200,000 per data link, to wireless local-area network (WLAN, which sells at less than $500,000 per data link). Frequencies of the different technologies travel between several hundred feet (wireless LAN) and 25 miles (MMDS). The process by which radio waves are propagated through the air, the amount of data carried, immunity to interference from internal and external sources, and a host of other characteristics varies from technology to technology. Wireless technologies are differentiated by the following: ProtocolATM or IP Connection typePoint-to-Point (P2P) or multipoint (P2MP) connections SpectrumLicensed or unlicensed. Benefits of Using Wireless Solutions The following list summarizes the main benefits of using wireless technologies: Completes the access technology portfolioCustomers commonly use more than one access technology to service various parts of their network and during the migration phase of their networks, when upgrading occurs on a scheduled basis. Wireless enables a fully comprehensive access technology portfolio to work with existing dial, cable, and DSL technologies. Goes where cable and fiber cannotThe inherent nature of wireless is that it doesnt require wires or lines to accommodate the data/voice/video pipeline. As such, the system will carry information across geographical areas that are prohibitive in terms of distance, cost, access, or time. It also sidesteps the numerous issues of ILEC colocation.

Although paying fees for access to elevated areas such as masts, towers, and building tops is not unusual, these fees, the associated logistics, and contractual agreements are often minimal compared to the costs of trenching cable. Involves reduced time to revenueCompanies can generate revenue in less time through the deployment of wireless solutions than with comparable access technologies because a wireless system can be assembled and brought online in as little as two to three hours. This technology enables service providers to sell access without having to wait for cable-trenching operations to complete or for incumbent providers to provide access or backhaul.

Cisco Wireless LAN Architecture Design

Improve the availability, security, management, and performance of your wireless network solution by working with Cisco wireless engineers to validate your business and technical requirements and to develop a custom, wireless LAN architecture design. Helping you and your partners migrate to next-generation wireless network capabilities, the Wireless LAN Architecture Design service can help reduce expensive rework during the design phase by identifying and validating required architecture, technology, and features early in the solution lifecycle. Cisco and our partners offer two levels of support: Cisco Wireless LAN Architecture Design Review: Remote review of an existing wireless LAN architecture design to determine if it meets your business objectives and technical requirements Cisco Wireless LAN Architecture Design Development: Validation of your organizations architecture design requirements and development of a custom, wireless LAN architecture design Wireless LAN Implementation Improve deployment efficiency, accuracy, and success with support from Cisco wireless LAN engineers using sound deployment methodology based on leading practices. The Wireless LAN Implementation service helps you to develop a detailed, site-specific plan for implementing the new wireless LAN solution, including the procedures, configurations, and testing required to successfully deploy and commission the technology. Cisco wireless LAN engineers guide and assist your team before, during, and after deployment of Cisco wireless technology and mobility applications, including wireless LAN security, wireless LAN network management, wireless LAN Controllers, Cisco MSE, Cisco Wireless Control System, 802.11x, Cisco Clean Air, and Cisco access points. Cisco and our partners provide several Wireless LAN Implementation services: Wireless LAN Implementation Plan Review: Review of an existing wireless LAN implementation plan and provide recommendations for improvement

 Wireless LAN Network Implementation Plan Development: Develop a plan for implementing the new wireless LAN technology or mobility solution, detailing tasks required to successfully deploy and commission the technology Wireless LAN Test Plan Development: Develop a detailed test plan to demonstrate that the wireless LAN solution meets operational, functional, and performance requirements Service Data Sheet Cisco Wireless LAN Configuration Revi ew: Provide remote review and support for the configuration of wireless LAN security, wireless LAN network management, wireless LAN Controllers, Cisco MSE, Cisco Wireless Control System, 802.11x, Cisco Clean Air, and Cisco access points Cisco Wireless LAN Deployment: Configure, test, and verify a wireless LAN technology implementation to validate that the deployment meets detailed design, implementation plan, and test plan specifications Cisco Opens Up New Business Opportunities for Service Providers with Major Mobile Internet Innovations. With the mobile Internet predicted to grow 13-fold between 2012 and 2017 with the addition of billions of connections between people, devices and objects, Cisco today introduced a range of major innovations to enable service providers to more effectively monetize those connections. The new Cisco technologies enable service providers to deliver new, better and more personalized connected experiences and to gain more intelligence about those networked connections that they can utilize to deliver new revenue-generating services. Intelligent Access To provide improved coverage and capacity to the mobile network architecture, Cisco is also transforming small cells into a platform for business and service innovation, with new small-cell licensed radio technology. Ciscos market leadership in the small -cell market sets the stage for success in the licensed radio market. Innovations include:

Cisco 3G Small Cell Module for Cisco Aironet Access Points is Wi-Fi compatible and integrates licensed and unlicensed small cells with a plug-in 3G radio for ease of deployment. Cisco 3G Small Cell expands Ciscos proven solution for enterprises with an unsurpassed channel to market for premises-based deployments. Cisco ASR 901S is designed to enable wide-scale deployment of outdoor small cells by extending carrier-class small-cell routing to the outdoor installation pole to break the backhaul bottleneck.

Case study-Executive Summary

BANNER HEALTH Healthcare Phoenix, Arizona, USA Over 35,000 employees CHALLENGE Simplify wireless administration by converting autonomous access points to a centrally managed system Provide physicians, patients, and guests with wireless Internet access while safeguarding sensitive patient data Provide performance, security, and reliability for streaming video services Convert to a unified wireless network without disrupting patient care SOLUTION A Cisco Unified Wireless Network Cisco Services RESULTS A transparent deployment within the maintenance window Greatly simplified management of multiple, large wireless networks Reliable delivery of critical wireless applications and patient data Secure Internet access for physicians, patients, and guests Knowledge transfer empowering IT to perform future conversions

Bibliography
http://www.cisco.com/en/US/products/hw/wireless/technology.html http://docwiki.cisco.com/wiki/Wireless_Technologies http://developer.cisco.com/web/cdc/tech/wireless http://www.firewall.cx/cisco-technical-knowledgebase/cisco-wireless.html http://my.safaribooksonline.com/book/certification/ccna/9780470110089/cisco-s-wirelesstechnologies/cisco_apostrophy_s_wireless_technologies https://www.honeywellprocess.com/en-US/news-and-events/Pages/Honeywell-StrengthensWireless-Solutions-Offering-With-Cisco.aspx

Customer Case Study

Arizona Hospital System Migrates to Unified Wireless without a Glitch

Cisco Services upgrades Banner Healths networks to Cisco Unified Wireless Solutions with zero downtime. EXECUTIVE SUMMARY
BANNER HEALTH Healthcare Phoenix, Arizona, USA Over 35,000 employees CHALLENGE Simplify wireless administration by converting autonomous access points to a centrally managed system Provide physicians, patients, and guests with wireless Internet access while safeguarding sensitive patient data Provide performance, security, and reliability for streaming video services Convert to a unified wireless network without disrupting patient care SOLUTION A Cisco Unified Wireless Network Cisco Services RESULTS A transparent deployment within the maintenance window Greatly simplified management of multiple, large wireless networks Reliable delivery of critical wireless applications and patient data Secure Internet access for physicians, patients, and guests Knowledge transfer empowering IT to perform future conversions

Challenge
By relentlessly pursuing its mission to improve peoples lives through excellent patient care, Banner Health is one of the nations largest non-profit hospital systems. The healthcare provider operates 23 hospitals and facilities in nine western states from Arizona to Alaska. Among Banners growing accolades, Thomson Reuters ranks it one of the countrys Top 10 Health Systems. To achieve this excellence, Banner relies on advanced clinical and communication technologies using Cisco networking solutions, particularly wireless. Cisco wireless systems support many of Banners most vital medical systems, including its electronic medical records (EMRs). Wireless communications dramatically enhance the delivery and efficiencies of medical services, says James D. Pflugfelder, Director, Network Planning and Integration, Banner Health. They give our staff immediate access to patient data and records throughout our facilities. We continue to deploy more and more wireless infrastructure to keep pace with the exponentially increasing demands of wireless users and applications. Initially, Banners hospitals used autonomous wireless networks, but managing thousands of independent access points (APs) at these distributed facilities was costly and time-consuming. Whenever an issue arose with an AP, we had to dispatch IT staff for on-site

troubleshooting, says Pflugfelder. We needed to centrally control our wireless networks to ensure the availability demanded by around-the-clock healthcare. Additionally, autonomous wireless networks lack the security capabilities that Banner required. In the absence of a unified wireless grid, mobile devices had to be authenticated every time they moved from the coverage of one access point to another, putting pressure on authentication servers. Moreover, IT was unable to provide patients and guests with Internet access without letting them into hospitals networks with their sensitive patient data. Similarly, physicians were not allowed to access their remote offices with personal handheld devices for fear they might infect a hospitals network with malware.

Solution
Banner decided to deploy a Cisco Unified Wireless infrastructure starting at one of its newest facilities, the 80-bed Gateway hospital in Gilbert, Arizona. We knew Ciscos Unified Wireless Networking would address our management and security needs, says Pflugfelder. Our objective was to use Gateway as a proof-of-concept for deploying unified wireless at all of our Arizona hospitals.

2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Customer Case Study

Yet migrating the hospitals autonomous APs to a Cisco Unified Wireless network had to be done flawlessly and quickly to prevent any disruptions to patient care. Avoiding network downtime is an absolute necessity in a healthcare facility, explains Pflugfelder. To ensure a successful deployment with minimal impact to our patients, as well as to maximize our access to Ciscos expertise, knowledgebase, and support, Banners network team turned to Cisco Services. Ciscos engineers provided an exceptional set of processes and technology tools along with a comprehensive plan for cutting over Gateways autonomous APs to a unified wireless system. Thanks to the expertise of Cisco Services, we gained confidence in our ability to transparently convert all our facilities. Cisco Services engineers demonstrated that preparation is key to a trouble-free migration. They spent weeks scrutinizing Gateways environment and inventorying every wireless product, entering all data like locations, configurations, and IP addresses into a master spreadsheet. They checked security parameters and preconfigured the Cisco Wireless LAN Controllers so each access point had proper authentication and encryption settings. They double-checked everything, anticipating every contingency that could impact the rollout.

Thanks to the expertise of Cisco Services, we gained confidence in our ability to transparently convert all our facilities.
James D. Pflugfelder, Director, Network Planning and Integration, Banner Health

Ciscos spreadsheet was extraordinary, adds Robert Pettit, IT Systems Engineer, Senior Consultant, Banner Health. It contained all the information needed for a cut-over down to the last detail. Nothing was taken for granted. The Cisco Services engineers knew exactly what would happen and when, even how long each AP conversion would take. After they walked us through a simulation of the migration, our assurances of Ciscos capabilities were no longer anecdotal. Cisco Services performed the migration late at night to eliminate any disruptions to hospital staff. Over the course of six hours, the team performed a rolling upgrade using custom scripts to cut over the APs floor by floor. Services engineers verified the devices were operating properly on each floor before proceeding to the next. Having performed countless migrations in healthcare facilities like Gateway, Cisco knew exactly how to keep patient services available, says John Arthur, IT Systems Engineer Senior Consultant, Banner Corporate Center Mesa. As a result, the migration had no impact whatsoever on our medical care. Moreover, Cisco took care of everything, allowing our team to stay focused on daily operations. When the sun rose on Gateway the next morning, the hospital had a reliable, fully-functioning Cisco Unified Wireless Infrastructure. Elevating obsession to a virtue, Cisco engineers walked through the entire facility to ensure strong coverage, proper system performance, and that users were happy. They were. Our staff may have been unaware of the migration, adds Pflugfelder, but they certainly were pleased with the results.

Results
The impacts of Ciscos Services engagement rippled throughout the hospital, starting with IT. The roll-out went exactly as Cisco said it would, all within our tight maintenance windows, says Pflugfelder. For projects in missioncritical environments like hospitals, it makes sense to turn to the experts at Cisco, especially when downtime is intolerable. The Cisco Unified Wireless Network tremendously simplifies management. From a remote data center, Banners IT staff now administers Gateways entire wireless network and performs granular diagnostics, eliminating the time and expenses of recurring site visits.

2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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Customer Case Study

The Cisco migration also met Banners security needs. Users are authenticated only once, even if they move about the hospital. Administrators rolled out guest services by creating tunnels through which guests, patients, and physicians access the Internet, safely bypassing Gateways internal network. Moreover, greater control yields greater dependability. The wireless network improves patient services and staff productivity by supporting applications like EMR, mobile computing carts, remote patient monitoring, and Positive Patient Identification, which allows caregivers to scan patients arm bracelets to administer medications and treatments with real-time notification of changes to patient care. The facility even deployed computerized translation services so caregivers can communicate with non-English speaking patients. A much appreciated benefit of working with Cisco Services is the knowledge transfer to our staff, says Pflugfelder. It started on day one and continues to this very day. Its an education were leveraging for other migrations and projects.

A much appreciated benefit of working with Cisco Services is the knowledge transfer to our staff. It started on day one and continues to this very day.
James D. Pflugfelder, Director, Network Planning and Integration, Banner Health

With the support of Cisco Services, Banner is migrating the networks of seven major hospitals in Arizona to the Cisco Unified Wireless Network. We need to rely less on Cisco Services with each migration, but were always glad theyre available, says Pflugfelder. When our IT staff began the conversion at one site, we failed to account for the different antennas of our legacy APs, which jeopardized the entire process. It would have taken us hours to address the issue, but Cisco engineers resolved it in 30 minutes. Thats invaluable. As Banners facilities migrate to the Cisco Unified Wireless Network infrastructure, the benefits at Gateway are amplified throughout the healthcare system. The number of wireless devices on our networks is skyrocketing, says Pflugfelder, but by monitoring and managing our thousands of APs

SOLUTION LIST
Wireless Cisco Wireless Control System Cisco 5508 Wireless LAN Controllers Cisco Aironet series access points Cisco Catalyst 6500 Series Wireless Services Modules (WiSMs) Services WLAN Architecture Design WLAN RF Design WLAN Detailed Design WLAN Deployment Services

scattered througout the state from a single central console, were able to efficiently manage our growing wireless infrastructure without having to bring additional staff online.

Next Steps
Empowered by Cisco Services and Cisco Unified Wireless Networking, Banner has the confidence to deploy new wireless technologies like the 802.11n standard for even greater performance and functionality. It also will pilot Ciscos innovative CleanAir technology to render its Cisco Unified Wireless Networks self-healing and self-optimizing.

As wireless plays an ever increasing role in healthcare delivery, Cisco Services has enabled our network staff to reliably harness Banners powerful Cisco infrastructure, concludes Pflugfelder. Moreover, for the well being of our patients, caregivers, and Banners bottom line, were using Cisco Services for networking projects beyond just wireless. By partnering with the best in the business, and gaining deep access to the support and mindshare of Ciscos finest, we can accelerate our time to service, optimize our existing infrastructure, and mitigate many of the risks of doing so. The Cisco Services advantage enables our group to deliver powerful, patient-grade communications to an industry leading healthcare organization.

For More Information

To find out more about the Cisco Unified Wireless Network, go to: www.cisco.com/go/wireless. To find out more about Cisco Services go to: www.cisco.com/go/services.
2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 4

Customer Case Study

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03/11

2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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