Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Introduction
I) Introduction .......................................................................................................................... 7 Liaison Office Quality Assurance Contacts .......................................................................................... 7 Basic Quality Assurance Expectations .................................................................................................. 8 II) Fabric Inspection Program ................................................................................................10 Four Point System ................................................................................................................................. 11 Defect Classification .............................................................................................................................. 11 Fabric Inspection ................................................................................................................................... 12 Knit Bundle Inspections........................................................................................................................ 14 Color Program Basics ........................................................................................................................... 14 Run Cards and Shade Bands................................................................................................................ 15 Trim and Raw Material Inspections .................................................................................................... 16 III) Fabric Testing Basics .......................................................................................................18 Finished Garment Testing Summary .................................................................................................. 18 Testing Evaluation and Reporting ....................................................................................................... 19 IV) Cutting and Spreading Inspections.................................................................................20 Monitoring Spreading and Cutting ..................................................................................................... 20 Important Points For Knits .................................................................................................................. 21 Spreading and Cutting QC Inspector Procedures ............................................................................. 21 Cutting Room Inspector Procedures ................................................................................................... 22 Manual Cutting Inspections ................................................................................................................. 22 CNC / Computer Cutting...................................................................................................................... 23 Bierrebi (B-R-B) .................................................................................................................................... 23 V) In-process Inspections......................................................................................................24 Inspector Procedures ............................................................................................................................ 24 Summary of the Follow-up Bundle Process ........................................................................................ 25 VI) Additional Monitoring.......................................................................................................26 Seam Seal / Bonding .............................................................................................................................. 26 Measurement Procedures ..................................................................................................................... 27 Pre-Final Inspections ............................................................................................................................ 27
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
Introduction
Quality Reports and Daily Meeting ..................................................................................................... 27 Quality Standards ................................................................................................................................. 27 Display and Organizational Boards ..................................................................................................... 27 Recognition and Incentive Programs .................................................................................................. 28 Defect Codes........................................................................................................................................... 28 Pilot Lots ................................................................................................................................................ 28 Vestibule Training ................................................................................................................................. 28 VII) Final Inspection ...............................................................................................................29 VIII) The Final Audit Process .................................................................................................30 Random Sampling ................................................................................................................................. 30 Sampling Plans ...................................................................................................................................... 30 When to Inspect ..................................................................................................................................... 30 Single Sampling Plan for Normal Inspection. ..................................................................................... 32 Using the How To Measure Manual ................................................................................................ 33 Re-Audits................................................................................................................................................ 33 VIII) Qualified Factory Inspector Program .............................................................................35 APPENDIXES ...........................................................................................................................36 I) Broken Needle and Auxiliary Sewing Tool Policy ...........................................................36 II) Down Product Compliance Overview ................................................................................40 CCS 151 Test Lab Requirements ......................................................................................................... 40 CCS 152 Down Suppliers ...................................................................................................................... 40 CCS 153 Factory Monitoring and Testing .......................................................................................... 41 CCS 154 Finished Goods Factory In-Process and Final Inspection Monitoring ............................. 42 CCS 155 Finished Goods Testing ......................................................................................................... 43 CCS 156 Fully Vertical Down Supplier Testing ................................................................................. 43 CCS 157 CSC QC Monitoring ............................................................................................................. 44
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
Introduction
(III) Finished Garment Testing ...............................................................................................54 Requirement .......................................................................................................................................... 54 Procedure ............................................................................................................................................... 54 Testing Evaluation and Reporting ....................................................................................................... 56 Torque / Skew ........................................................................................................................................ 57 (IV) CCS 1800 Seam Tape Commercialization.......................................................................60 CCS 1801 Seam Seal Trial Condition .................................................................................................. 60 CCS 1802 Seam Seal Machine Calibration Procedures ..................................................................... 62 CCS 1803 Testing Requirements ......................................................................................................... 62 CCS 1804 In-Process Seam Seal Testing Procedures ......................................................................... 63 CCS 1805 Finished Product Garment Washing Procedures ............................................................. 64 CCS 1806 Seam Seal Troubleshooting ................................................................................................ 65 CCS 1807 Seam Seal Tape Storage Examples .................................................................................... 67 CCS 1808 Seam Seal Exterior Appearance Examples ....................................................................... 68 CCS 1809 Seam Seal Interior Appearance Examples ........................................................................ 69 CCS 1810 Seam Seal Test Report Form .............................................................................................. 70 CCS 1811 Seam Seal Machine Calibration Report Form.................................................................. 71 (V) Heat Transfer/Screen Print Quality Requirements ..........................................................72 CCS 1850 Heat Transfer/Screenprint Commercialization ................................................................ 72 CCS 1851 Application Equipment Requirements .............................................................................. 73 CCS 1852 Heat Transfer/Screenprint Development Testing ............................................................ 73 CCS 1854 Heat Transfer Machine Calibration Procedures .............................................................. 74 CCS 1855 Heat Transfer Pre-Production Testing Requirements ..................................................... 75 CCS 1856 In-Process Heat Transfer/Screenprint Audit Procedures ............................................... 76 CCS 1857 Finished Product Garment Washing Procedures ............................................................. 77 CCS 1858 Heat Transfer/Screen Print Troubleshooting ................................................................... 77 CCS 1860 Heat Transfer Exterior Appearance Examples ................................................................ 78 CCS 1861 Heat Transfer/Screenprint Wash Test Report Form ....................................................... 79 CCS 1862 Heat Transfer Machine Calibration Report Form ........................................................... 80
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
Introduction
(VI) Puckering Standards........................................................................................................81 Double Needle Puckering Standards ................................................................................................... 81 Single Needle Puckering Standards ..................................................................................................... 82 (VII) A & E Technical Bulletin .................................................................................................83 Sewing Machine Maintenance .............................................................................................................. 83
Sewing Maintenance Checklists ....................................................................................................................... 83 Preventative Maintenance................................................................................................................................. 83 Stitch Forming System ...................................................................................................................................... 84 Thread Handling System .................................................................................................................................. 84 Other Thread Handling Systems ...................................................................................................................... 86 Stitch & Seam Quality ....................................................................................................................................... 86
(VIII) Factory Apparel Sizing Audits .......................................................................................88 (IX) Packaging Compliance Audits ........................................................................................91 Inspection Procedures ........................................................................................................................... 92
Lot Integrity and Selection ............................................................................................................................... 92 Packaging Compliance Audits .......................................................................................................................... 92 Auditing the Cartons ......................................................................................................................................... 92 Auditing the Contents........................................................................................................................................ 92 Packaging Defects .............................................................................................................................................. 93 Audit Results ...................................................................................................................................................... 93 Audit Failures .................................................................................................................................................... 93
(X) QFI Introduction ................................................................................................................94 (XI) Form Examples.................................................................................................................96 Garment Wash Test Reporting Form Example ................................................................................. 96 Fabric Inspection Sample Form ........................................................................................................... 97 Fabric Inspection Worksheet ............................................................................................................... 97 Fabric Inspection Tally Sheet 1 Form Example ................................................................................. 98 Fabric Inspection Tally Sheet 2 Form Example ................................................................................. 99 Fabric Inspection Summary Report Form........................................................................................ 100 Cutting Quality Control Inspection Form Example ........................................................................ 101 Sample Sizing Worksheet Form Example ......................................................................................... 102 Re-Audit Requirements and Form .................................................................................................... 102 Inline Inspection Form Example........................................................................................................ 104
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
Introduction
I) Introduction
The Columbia Sportswear Apparel Factory Quality Control Manual summarizes our basic Quality Control program and expectations. It is primarily intended to help most factories to develop or improve their own, effective and efficient Quality Control Program. This is meant to be a tool to help promote continuous improvement and serve as an industry standard that would be accepted and be effective for all customers. As we begin to develop our supply base, we will continue to evolve this new manual to address stronger Quality Assurance principles and systems. At Columbia, we believe in moving to a model of partnership and building quality into our garments. Learning from mistakes, training, getting to the root cause and preventing problems from reoccurring is a fundamental principle that must be learned and practiced throughout the organization to show consistent, sustainable improvement. This especially applies at the factory level and is at the core of how weve built our Factory Quality Systems Manual. Accurate data gathering and effective monitoring to prevent passing problems onto the next area or internal customer are key elements of our program. If you have questions or need further assistance, please contact your local QC Area Office Manager.
Region Korea Taiwan Americas Vietnam India Sri Lanka Hong Kong Shanghai Beijing
Name Kevin Jung Jessie Sun Mitch Hammitt Hai Ho Michael Walmsley W.C. Kandamby Kenneth Ng Jimmy Fang Denny Tai
Phone 011 82 2540 0277 011 886 2 2698 4888 503 985 4804 84 8 3863 4649 Ext.846 011 91 44 2320098 94 11 4708616 011 852 2793 8978 011 8621 61200 552 852 2318 0012
jimmyf@columbia.com dtai@columbia.com
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
Introduction
All of our factories are required to use the Four Point System to formally inspect incoming fabric prior to spreading/cutting. Factories will be required to keep scorecards to trend the performance of fabric mills and work closely with the mills for improvement. We are planning an automated process for many factories in the near future, which will be visible to CSC. To help reduce the probability of problems arriving at the factories, we are requesting the following at minimum be followed at the fabric mills: o Strong Quality Systems and a Continuous Improvement program in place to ensure quality and delivery excellence. We will soon begin a Mill Evaluation program to rate their programs. o The mill has become or is working to become a CSC Certified Testing Lab and has first bulk approved by a Certified Lab. o Quality monitoring and testing of each production run in-house; providing results to factories o Completes griege and finished goods inspections using the Four Point System; CSC allows a maximum of 20 pt/100 sq yd for woven goods, 28 pts/100 sq yd for knits and a maximum of 20 points per square yard average for all rolls within a lot. You should state these or your tighter expectations to the mill.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
Area for Inspection: The inspection area should be open, clean and have good lighting over inspection frames and the work area. Fabric rolls should not be staged standing on end. The inspection should take place on a clean, properly lit, inspection machine that is appropriate for your fabric type and size. Equipment: Inspection frame: The frame should be equipped with a variable speed drive, a yard (or meter) counter, under carriage light to see through the fabric and over head light for inspection of the face of the fabric. Recommend the factory to have positive feed machine to avoid stretching the fabric. Many knits will require an appropriate inspection machine. Inspection speed: The frame should be capable of running up to 30 yards of fabric per minute (27 meters per minute) and should have both forward and reverse controls. Viewing Distance: The inspection should be done from a distance of 2 to 4 feet (60 to 120 centimeters) in order to have a view of the entire width of fabric.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Defect Classification
The Four-Point System classifies fabric defects as shown: o Penalty Points: All major defects regardless of direction, with the exception of holes should be scored as: Size of Defect Conversion Penalty 3 inches or less 0 to 7.5 cm. 1 point Over 3, but not over 6 inches 7.6 to 15 cm. 2 points Over 6, but not over 9 inches 15.1 to 22.5 cm. 3 points Over 9 inches 22.6 cm. and Over 4 points
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Fabric Inspection
Major Defects Any defect severe enough that it would result in customer dissatisfaction, or generally classify the garment as a second, or of less quality. Minor Defects An imperfection that may or may not cause a second, depending upon its location in the finished garment. Factories should maintain ongoing defect recognition training to ensure consistency among all internal and external Inspectors. This includes having an updated fabric library. Other Considerations o Shade must match the approved standard from side to side and end to end o throughout the roll o Do not score minor defects, although you may want to mark them o Do not count more than a total of four points per one linear yard o Continuous running defects and others within one linear yard is only 4 points o All holes are considered 4 points Determining Pass/Fail Columbia Sportswear requires no more than 20 pt/100 sq yd for woven goods, 28 pts/100 sq yd for knits. The average per 100 square yards method is recommended to determine if a roll and lot passes or fails. To convert to points per sq yd, use: Total Pts in inspected rolls x 36 x 100 Width of Roll in inches x total yards inspected Example
Total Rolls Received: Total Yards Inspected at 10%: 40 400 Total Yards Received: Total Penalty Points Found: 4000 98
Columbia Sportswear Standard: 1) 28 per 100 Sq Yards for any one roll 2) Average of rolls inspected within a lot is less than 20 pts Example: 98 x 100 x 36 = 352,800 = 16.96 points per 100 sq yards 52 x 400 20,800
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Primary Steps
Columbia Sportswear highly recommends all factories begin to test and inspect each fabric shipment immediately upon receipt. This process is an important step to prevent delays caused by poor fabric quality or an incorrect fabric delivery. A formal Fabric inspection process is required and substituting inspection while spreading is not appropriate and strongly discouraged. o o o o o Sort fabrics to allow for easy access and limited movement during and after the inspection process. Store fabric laying down not standing up on end. Do not store on uncovered wood pallets. Select a minimum of 10% of each color and lot based upon the total rolls and yardage. Check that the PO was filled correctly for color, quantity, style and hand. Cut a 5 x 5 inch square from the corner of each roll shipped to build a run card. Compare these to the standards under a light box using North Sky Daylight as the primary source and CWF as the secondary source as outlined by the Columbia color guidelines. On each roll inspected cut a swatch from the front end of the roll after mounting. It should be wide enough to cover all pattern repeats and be the full width of the roll. Compare this swatch from side to side and against the Approved Production Standard (APS) Use it to spot check throughout the roll, side to side and end to end, for shade consistency and slight variation. Inspection frames should also use North Sky Daylight bulbs. All rolls should be inspected for the correct width, length, bowing, skew/bias and tested per the Columbia Sportswear fabric testing requirements. Tolerances should be clearly stated for fabric width and weight by style and each roll should be verified. Mark defects at the selvedge to help Cutting and QC monitor these. Trend fabric mill performance closely and communicate often to promote improvement.
o o o o
Cost of the fabric will typically dictate if the fabric defects are cut out at inspection or later in spreading. Should any quality issues exist that may delay production or is potentially significant, please notify your local Columbia office Quality Manager and Merchandiser immediately. Please work directly with the mill to help determine appropriate action and resolution. Other Factories should specify the following on their PO: o o o o o Number of allowed splices within a roll and within the lot Tolerance or minimum length and width of acceptable rolls Points allowed for the Four Point System Inspection Should require the mill inspection and testing results along with the standard Rolls should be required to be covered in polyethylene, appropriately labeled and received in good condition.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Trim and Raw Material Inspections Trim and Raw Material Inspections
Inspections should be completed on all incoming trim items including, all labels, snaps, buttons, zippers, Velcro, phemos, tapes, elastics, eyelets, patches, packing materials etc.. o A 1.5 AQL Normal or Tightened sampling should be used to accept individual quantities If a consignment is less than 500 pieces, inspect at least 10% randomly or a min of 20 pieces, whichever is higher o For rolls of trim, follow the principles of the Four Point System, inspecting a min. of 10% Inspections should include: o Shade, color, size, design, layout, wording where appropriate, PDM number, graphics o Compared to the approved sew-by sample o General quality and consistency o Quantity received against packing list and ordered quantity o Product Safety implications no metal is to be used in the packaging of materials and must be checked through a metal detector o All non confirming goods to be segregated, clearly marked and stored separately o Failed lots are to be inspected 100% and reaudited o Trim cards should be approved by Columbia Sportswear QA
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Trim and Raw Material Inspections Single Sampling Plan for Normal Inspection Trims/Findings/Raw Materials
(For Items of Quantity) MIL STD 105E / ANSI / ASQC Table 1-A
PO or Lot Size
Sample Size
Ac
.65 Re
Ac
1.0 Re
1.5 Ac Re
2-8 9 - 15 16 - 25 26 - 50 51 - 90 91 - 150 151 - 280 281 - 500 501 - 1,200 1201 - 3,200 3201 - 10,000 10,001 35,000 35,001 150,000 150,001 -500,000 500,001 and over
0 0 0 0 0 0 1 2 3 5 7 10 14 21 21
0 0 1 1 1 1 2 3 4 6 8 11 15 22 22
This plan should also be shared with and used by your Trim/Accessories suppliers, at the same .65 level to reduce the differences in inspection results. A Scorecard should be used to trend performance of all suppliers.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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A formal approval release process should be in place that signifies that all appropriate components, directions and documents are ready for release to the cutting department. Included in the release process would be approvals for, but not limited to: o o o o o Marker accuracy against pattern, spec, direction and related cutting notations Clear instructions for fabric face/bottom, direction, nap, type of spread/cut Fabric roll, style, shade integrity Pattern considerations for fabric shrinkage Separation of rolls for shade control
Spreading and Cutting Room Quality Control personnel should verify that the formal approval release process has occurred at they begin inspections of a lot.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Performance levels should be tracked and additional training provided as needed. To determine a spreaders defect rate divide the number of defects found by the ply height. Any major inaccuracies would be considered defects and fail the inspection. Failures are rejected back to the supervisor who reviews with the Spreader(s). The spread should be corrected and a re-audit done by QC after re-inspection. The Spreader is then audited three more consecutive times, until no mistakes are found. At that point, he would go back to a normal rotation.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Cutting and Spreading Inspections Cutting Room Inspector Procedures Manual Cutting Inspections
Regardless of the type of cutting operation, manual, manual die, automated die, or CNC, a random statistical inspection program will help ensure consistent accuracy. Cutters or cutting operations should be monitored a minimum of twice per day with problem areas or failures receiving more attention. Accurate and detailed record keeping will allow you to track individual performance trends. Appropriate training should be provided as a result. The sampling plan process can be the same approach as the in-process inspection. The bundle of plies of a single cut component is considered one unit. To determine the lot size, total the number of bundles. Follow the Normal level single sampling plan. We encourage you to use a 1.5 AQL, but not more than the 2.5 AQL. For each sampled bundle (unit), inspect a top, middle and bottom ply from each. Compare to a hard pattern following the appropriate written tolerances. Failures are rejected back to the supervisor who reviews with the Cutter. A Cutter should 100% inspect the cut and correct all problems. A re-audit is done by QC after re-inspection. The Cutter is then audited three more consecutive times, until no mistakes are found. Any major inaccuracies would be considered defects and fail the inspection. The Cutter is then audited three more consecutive times, until no mistakes are found. At that point, he would go back to a normal rotation. To calculate the defect rate for cutting, divide the total defects found by the number of bundles checked. Inspectors should monitor and record results for each Cutter a minimum of twice per day. The primary characteristics to monitor in cutting would include: o o o o Ply matching Mis-cuts Poor cutting or edges Notch depth and placement
A sample QA Cutting form can be found in the Forms Section. o Change control procedures need to be enforced for adjustments to markers/patterns. o Do not make changes on the pattern/marker for the Cutter to correct. Make a new pattern/marker. Preventive measures are the best control for quality. o Care of patterns is important. Closely monitor the wear, care and handling of patterns and markers. Hard patterns should be used when possible. Patterns with worn corners should be replaced to prevent issues in cutting. The above mentioned inspection method applies to the following as well.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Bierrebi (B-R-B)
The BRB continuously feeds tensionless tubular knits through a high quality cut process. It can be an excellent opportunity to reduce cost in a cutting room and promotes more automated sewing. The operator per machine has a direct affect on quality. On multiple part garments most BRBs require one roll feeder /defect flagger, per machine and one bundler per two machines. This minimizes defects going to sewing and keeps machine uptime at a maximum. Other points: o Very fast and accurate - 1200 T-shirts or 2400 briefs per hour o Knits must be properly relaxed prior to cutting, regardless of cut method o Should have tensioning devise on Bierrebi even after relaxing o Calibration and preventive maintenance schedules must be followed o Proper service and lubrication to prevent wear and contamination o Ragged edges are a sign of dull dye blade o Proper storage and handling of blades is very important o Dye cutting needs the same inspection process as manual cutting o A max of 2.5 AQL, statistical sample based upon # of cut bundles o Each machine should be checked at least twice per day o Top, middle and bottom plies should be checked o Measured with a hard pattern, using written tolerances o A program should be in place to prevent lint buildup throughout the day
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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In-Process Inspections
V) In-process Inspections
In-process inspection, corrective/preventive action and trending operator performance will provide the factory the ability to identify problems at an early stage and to rectify quality issues before packing, while building an environment that encourages quality to be built into the garments. In-line inspection is also an important process to reduce costs of rework, scrap and failed inspections. It is part of the inspectors responsibilities to assist the in building quality attitudes of the operators and all sewing room staff. They should work closely with and assist the sewing line supervisor in building quality improvement efforts.
Inspector Procedures
Progressive Bundle Systems Progressive bundle production systems may come in many variations, but can all be monitored very effectively by the follow-up bundle system. Many factories refer to their lines as modular units, cells, team sewing, but are really just a progressive bundle system with a few wrinkles such as arranged in a U shape. The follow-up bundle system doesnt apply to true modular manufacturing, which is addressed later in this section. Follow-up Bundle Inspections We believe this is a very effective in-process inspection process when managed properly and data used for training and continuous improvement efforts. Root cause analysis and problem solving should be a formal process that is initiated by inspection reports and other quality incidents. A factory must quickly respond and get to the true cause, take corrective action and implement preventive measures. Reports should be reviewed throughout the day and recapped at the end of the day. Management must have a strong process in place to address the top 3 (or primary types; eg, sewing defects in general) defects or problems. The follow-up bundle method provides the operator with the incentive to do it right the first time, and to immediately correct any problems she/he sees before passing it on. The incentive is that if you keep making mistakes, you will get more inspection and supervisor attention, and you will correct your own problems. An operator should be pulled from the operation, and given more training, if she is not capable of high quality. Inspectors should be thoroughly trained in all aspects of inspection and defect classification. It is extremely important to build consistency between all inspectors throughout the factory, no matter what position they hold. Please refer to the Defect Recognition and Consistency exercise in the appendix for a great, fun learning tool.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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In-Process Inspections
Our recommended Inspector to Operator ratio is one to 25, maximum. As problem areas develop this ratio may need to go down. Certain critical operations may need to be checked hourly. In these situations, a factory may instead decide to place a stationary inline 100% inspection of components built until that point. In this case, operator performance records should still be maintained. Random inspection may not be needed as often for operations prior to the stationary in-line 100% inspection. Until the line/operator is performing at an exceptional level, each operator should be checked a minimum of 3 times per day randomly. All operators who are new to the operation should be checked hourly until they pass 3 passed consecutive inspections. The standard sample size to inspect from a bundle is seven pieces. Five pieces would be acceptable for bundles less than 24 garments. Anytime the Inspector finds one defective unit out of seven/five inspected, the inspection fails and the bundle is given back to the operator and must be 100% inspected. The Line Supervisor should be alerted and will follow-up with the operator. Once the 100% inspection is complete by the operator, the QC Inspector re-inspects the failed bundle. Three consecutive bundles are then inspected. If all pass, the operator falls back into the normal rotation. If one of the follow-up inspections fail, the process starts over.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Additional Monitoring
Modular Manufacturing
True modular manufacturing typically would have many of the following characteristics: o Highly cross-trained operators working in a true team modular unit o Inspect their own work, individually and as a group o Able to call their own meetings and stop production if needed o Roughly 10 operators per unit o No real work in process; a pull system instead of a push system o No progressive bundle systems o QC inspects outside the team and not inline o Uses a team incentive based upon Attendance, Production and Quality o Requires strong HR training to support culture change and team building
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Pre-Final Inspections
Where additional monitoring is necessary, a Pre-Final Audit may be warranted. It can be done in many ways and can be very effective as a batch audit in small quantities of goods. This should be done after 100% inspection and can be setup to be done on every hour or two of production. Failures can be reacted to promptly and should result in corrective and preventive actions. This should also allow you to track the performance of the 100% inspection personnel as well as an individual line.
Quality Standards
An approved standard should be available on each operation and a finished approved garment should be displayed at the end of each line. Each should include the appropriate specifications, documentation and instructions.
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Defect Codes
It is recommended that you use the same defect codes as we use in our Columbia Sportswear inspections, so that proper comparison and correlation can take place. Regardless, the codes you use must be specific enough to allow effective problem solving and root cause analysis.
Pilot Lots
A factory should have a formal Pilot Lot process to ensure proper and efficient line set ups. This is a tool to fully qualify a line and product for capability and repeatability. The process should include technical, Quality, production and mechanical interaction and approval. This information and actual production modifications and results should be used as a learning tool for subsequent production runs.
Vestibule Training
A formal training program is necessary to build quality and reduce costs. A vestibule training area should be complete with experienced trainers, fully equipped with the tools and program to be effective. This area should be separate from a production. New hires should be graduated from training after established criteria and proficiency levels are is met. Trainers should monitor a trainee until further levels are met after they join the line. Vestibule training also provides the factory with the ability to pull experienced operators off the line for additional training. A slight change in techniques could easily help an operator move from 85% to 100%. The payback is quick and the operator helps spread the good news.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Final Inspection
Garment Wash
Garment washed programs should have a 100% inspection done prior to wash to spot any needed repairs and track operator and line performance. After wash, a second 100% inspection should be completed in the same manner as the pre-wash inspection. Types of defects should be monitored closely and compared to the previous inline and 100% results. This will point out any areas with sewing that werent obvious prior to washing. o Compare garments to approved wash standard for appearance and hand o Garments must be measured thoroughly for all sizes/colors Note: See appendix for Finished Garment Testing requirements. Garment wash items are not excluded from finished testing.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Random Sampling
It is critical that all samples are randomly selected from a segregated lot. This collection of finished garments must remain isolated until the inspection has been fully completed. A key to random sampling is that each and every garment has a chance to be selected for the initial sample. All cartons included in the lot must be available at the time the audit begins. Management must ensure that all sampling is selected randomly throughout the factory regardless of the type of inspection. Be sure the inconvenient cartons are being selected as much as those with easy access. Garments sampled should also be pulled randomly from within the cartons.
Sampling Plans
Columbia Sportswear requires the ANSI / Mil Std Single Sampling, Normal Level 2.5 AQL, or tighter, be used at Final Audit for Columbia merchandise. Columbia Quality Inspectors will use a Double sampling plan for our Final Audits and a Single sampling plan on any reaudits of failed lots.
When to Inspect
In most cases, it is preferable to begin your Final Audit from a lot or cut# that is packaged and complete. However, under some circumstances such as products continuously produced in high volume or that require detailed packaging, the final audit may be completed before packaging. If the sample audit fails, the merchandise can be re-inspected more efficiently, without destroying packaging material and wasting labor. If this approach is taken, frequent audits should be made on packaged stock, to prevent packaging problems. These units inspected for packaging need not be opened and inspected for workmanship. Auditing production by time periods (approving every hour, or every two hours of production) can be an effective way to respond to problems and keep reinspection quantities low. This funnel approach can be effective for many factories but require close supervision, good product handling and strict subsequent packaging audits. o o o o o BOM Minimum Construction Specifications Written basic quality standards for each product All translated manufacturer specifications should include Specific fiber content, labels, hang tags and care labeling. Graphic, detailed instructions of how the garments should be made
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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PO or Lot Size
Sample Size
Ac
1.0 Re
Ac
1.5 Re
2.5 Ac Re
2-8 9 - 15 16 - 25 26 - 50 51 - 90 91 - 150 151 - 280 281 - 500 501 - 1,200 1201 - 3,200 3201 - 10,000 10,001 and over
0 0 0 0 0 1 2 3 5 7 10 14
1 1 1 1 1 2 3 4 6 8 11 15
For Quality Attributes To be used in conjunction with the sizing and packaging audits.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Re-Audits
It is very important to understand that failed inspections create needless rework costs, delays and possibly cancellations. Do not complicate matters by not doing a thorough 100% reinspection of all failed lots. Failing a Final Audit, and especially failing a re-audit, can be very expensive for the factory. Proper preventive measures and strong quality systems and training will help reduce audit failures and needless rework. The following is a recap of the re-audit procedures. All failed audits must be re-audited promptly, after the factory has 100 % inspected. o o o o o o o o All failed factory audits should pass a factory re-audit prior to presenting to CSQC Re-audits on quality related failures are re-inspected for all quality attributes, not just for the reason for failure Sizing failures may be reaudited for the particular critical point of measure that failed Packaging reaudits would typically require a reaudit for all packaging related attributes All pieces of multiple piece sets are re-inspected in a quality re-audit as a selling unit Factory must isolate the failed lot and maintain count of removed garments (seconds) Do not add new items to the failed lot, even to replace seconds/defects, a new audit will be done on those All seconds must have the labels cut, marked through with a marker, or stamped IRREGULAR Seconds will be verified for quantity and disfiguring by the CSQC at time of the re-audit
Important points to remember: o o Use the CS single sampling plan 2.5 AQL or better; CSQC will use the same plan A thoroughly random sample is critical for accuracy
The Factory QC Inspector should use the sampling plan to determine how many garments to reaudit, after the factory 100% inspection. Samples should be selected randomly using a minimum of a 2.5 AQL. The same table can be used for quality, sizing and/or packaging internal re-audits. Whenever a lot fails, you must 100% inspect to eliminate all classifications of defects. We suggest the following process for the larger quantities of internal factory audit failures and Columbia audit failures: o On larger lot sizes, after 20% of the lot has been 100% inspected, stop and review the data. Combine the sample audit data with the 20% inspection data
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Please refer to the Columbia Re-Audit Form at the end of this document. Form should be completed and given to the CSQC Inspector when he/she arrives to complete any re-audit.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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QFI
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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APPENDIXES
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Claims: o o o o Columbia Sportswear incurs costs when product is received that is not built to specification. A Metal object in a garment is one example of product not built to specification. It is Columbia Sportswears policy to issue chargebacks to our suppliers in the event that problems with the product are determined to be caused by the suppliers negligence. Product found to contain metal objects will be classified as 5th quality and un-saleable. The chargeback amount will be calculated to recover any or all of the following costs that result from foreign metal objects negligently included in our product. Audit Costs including labor and materials. Discounted FOB as outlined in the B-grade policy. Difference in duty paid at full FOB and the discounted FOB. Any chargebacks or settlements against Columbia Sportswear. Penalty fee of $100 per occurrence.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Broken Needle and Auxilary Sewing Tool Policy METAL DETECTION CALIBRATION MONTHLY REPORT FORM Factory Name Month
DAY
Conveyer belt speed ( ) Correct sensitivity setting ( 1.0mm ) 1.0mm detection trial
Calibration when machine is first turned on Calibration when machine is turned off and back on Calibration when a new style is scanned
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
40
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Down Product Compliance Overview CCS 154 Finished Goods Factory In-Process and Final Inspection Monitoring
CSC vendors are encouraged to implement and maintain a factory Quality process that will ensure consistent component and end product quality, weight and fill. A) Factory QC teams must complete random weight and fill checks throughout the day o Each down fill person should be checked a minimum of four times per day o Initially, new styles should begin with 100% weight checks to monitor variation o Performance should be documented for training and improvement needs o Poor performers or difficult styles should be monitored more often B) Scales must be used continuously throughout the filling of components o Scales must be calibrated and documented daily, per the manufacturers guidelines C) Lot integrity must be closely maintained throughout production, with a woven label id sewn in finished goods to identify the down lot o The woven id label schematics and requirements are being added to the BOM D) The vendor must meet the CSC BOM component fill weight E) As part of the Pre-Production Meeting, the factory should provide CSC QC with a report to track down lot and bale integrity through all size and quantities; see attached example F) Designated filling rooms should be used to fill component parts and to complete inspections o Must be kept clean, organized and have necessary spec sheets o Must maintain down lot integrity and cleanliness o Filling rooms should be physically separated; separate fill power, content and species o Humidity and temperature must be controlled to maintain consistency and accuracy G) A ratio of 1 in-process QC Inspector for every 20-25 sewing operators should be maintained o A smaller ratio is needed to monitor all down fillers, sub-assembly, seam seal, embroidery, heat transfers, etc H) Inline QC should spot check component weights throughout the day as they enter production I) The factory is required to complete a passed Final Statistical Audit covering all production lot quantities, before being released for the CSC Final Inspection.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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If you have questions please contact your local LO QC Manager for assistance.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
45
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
46
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
47
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
48
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
49
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
50
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
51
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
52
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Requirement
o o o o o o o Our expectation for each factory that produces a Columbia Sportswear ( MHW, Pacific Trail, Sorel, etc. ) garment is that they launder a garment from first production. The care instructions in the garment should be strictly followed. The garment should be examined prior to laundering to determine if it was made according to PDM instructions. The garment should also be examined for physical or color defects. The garment should be measured and the measurements recorded to determine if shrinkage issues occur during the laundering process. Garments that include piecing of white with colors, contrast color embroidery, or screen prints should be reviewed for any type of color transfer before and after laundering. The ability of a factory to fulfill these requirements will be an integral portion of the Vender Certification program.
Procedure
o o Two garments of each colorway should be pulled for wash testing. One will be tested and the other will be used as a standard reference. Condition the garments to be tested a minimum of 4 hours until the garment has reached a state of equilibrium with the atmosphere. Use ISO 139 Standard Temperature Atmosphere with a temperature of 20 degrees Celsius plus or minus 2 degrees and a relative humidity of 65% plus or minus 5 %, or use an air-conditioned office environment. On the test report record the temperature and humidity at the time of the initial and after was evaluation. Examine the production garment to determine if it was made according to PDM Verify that the care instructions are correct in the garment (care label matches PDM) Inspect the garment for physical appearance and irregularities. Do the cut pieces assemble together to present a first quality garment? Inspect the garments for color quality issues, crocking or color migration. Color migration may originate from piecing light colors or white with darker colors, threads used for construction, embroidery, or screen printing. Mark the garment at the POM with an indelible marker for reference before and after washing for dimensional stability and skewness (torque). Standard POM are given in CSC QA manual. Reversible and fully lined garments should be marked and measured on both sides.
o o o o o o
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Laundering and Assessment 1. Launder the garment based on the recommended care instructions listed in the individual garments referencing AATCC 135 ( CSSP 206 ).
Washing and Drying Conditions Machine Cycle (1) Normal /Cotton Sturdy (2) Delicate (3) Permanent Press Washing Temperatures Drying Procedures (A) Tumble i. Cotton Sturdy ii. Delicate iii. Permanent Press (B) Line (C) Drip (D) Screen
Dryer Setting Combinations Cotton Sturdy High Exhaust Temperature Cool Down Time 10 Min Delicate Low < 66 C (140 F) Permanent Press High
10 Min
10 Min
2. 3. 4.
5.
All test garments must go through 3 complete wash and dry cycles and then allowed to condition for a minimum of 4 hours. Color blocked styles should be visually examined for staining after both the 1st and 3rd wash cycles. Evaluate the color change and staining using the AATCC Grey scales for color change and staining. A light box with a daylight D65 illuminant should be used when rating the color. A comparison is made between the perceived visual difference in the washed and unwashed samples and the perceived difference represented by the grey scale to assign a grading value. Re-inspect the garment for the physical appearance. Has the appearance deteriorated due to, seam puckering, differential shrinkage between materials, pilling, etc.
A listing of key points to review are given in table form under Evaluation and Reporting. Measure and record the length and width measurements of the garment. Does the dimensional stability and skewness/ torque ( CSSP 207 ) fall within the parameters established by Columbia Sportswear?
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Skewness ( torque ) Fabric Surface Pilling Snagging Pile Components & Embellishments Bleeding/ Color change
Seams/stitches/eyelets /buttonholes Screen prints/Heat transfers Patches/Embroidery Lining/fusing, lamination Fasteners: Hook/Loop, zippers, buttons, etc.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Side Seam
G1
Figure 1; Procedure for finding Torque/Skew using the Side Seam method Side seam Method When the side seams are perpendicular to the hem this method is the simplest method to determine torque/skew. The garment should be laid flat on a table. Mark on the garment with a permanent marker points E ( underarm side seam join) , H ( side seam ), & on a parallel line with H point G ( side seam ). Corresponding marks on a pant could be on the side seam at the knee and on a parallel line at the side seams near the leg hem. Launder the garment according to the care instructions in the garment. After laundering the garment lay the garment flat on a table, align the shoulder of the top or if testing a bottom align the waist of the bottom and gently smooth out any large wrinkles or creases and allow the garment to condition a minimum of 4 hours. For garments that torque/skew point G will move and becomes G1. Measure the distance from G to G1 and E to G and calculate the Torque/Skew as follows: Length of G(G1) Torque/Skew = -------------------- X 100 Length of EG
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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A1
Figure 2; Procedure for finding the Torque/Skew using AATCC method 179
AATCC Test Method 179 The garment should be laid flat on a table. Mark on the garment with a permanent marker a reference line YZ across the width of the garment above the bottom hem. Mark point A midway between Y and Z. At point A draw a line following the grainline from YZ to a point B. Launder the garment according to the care instructions in the garment. . After laundering the garment lay the garment flat on a table, align the shoulder of the top or if testing a bottom align the waist of the bottom and gently smooth out any large wrinkles or creases and allow the garment to condition a minimum of 4 hours. Draw a line from point B to line YZ following the grainline. Mark this intersection as point A1. Measure the distance from point A to point A1 and from point A to point B and calculate the Torque/Skew as follows: Length of A(A1) Torque/Skew = -------------------- X 100 Length of AB Please refer to the example of Garment Wash Form at the end of this document. References AATCC 135 Dimensional Change of Garments to Laundering AATCC 179 Method 2 Invert T Skew/torque AATCC Color Evaluation Procedure1 - Assessment to Color Change AATCC Color Evaluation Procedure 2 - Assessment to Color Staining CSC QC Manual for Measuring / Textile Manual Apparatus, Reagents, and Materials
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Thread Requirements
Basic join seam thread requirements are Polyester Corespun with Polyester Wrap quality. o o o Tex 24 Ticket 120 Japan Ticket No. 50
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Test adhesion of tape to fabric and review to the following: a) Allow tape and fabric to cool minimum of 5 minutes. (Some fabrications require longer cooling times.) b) Then peel the tape slowly from fabric at a 180 degree angle. c) The coating should peel off the fabric. d) If coating is not totally removed or bond has been weakened, the seam seal machines should be adjusted. e) Re-test until coating is completely bonded tape when peeling off. Generate test trials on all machines in the factory as each machine output can vary from machine to machine. Generate a formal trial sample as illustrated in Fig. 2 below. Complete Suter testing for seam water-proofness and also generate wash tests for 3 cycles to fabric care instructions. If any of these tests do not pass, advise Corporate Quality Assurance and Materials Research in order to resolve tape adhesion issue before starting production.
o o o o
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Appearance Considerations
o o Seam Tape should have the same elasticity as the fabric so that it will move with the fabric when the tape is applied. Do not substitute or mix different kinds of tape in same seam or same construction on one garment, as many tapes will not tape to each other.
CCS 1803 Testing Requirements Suter Test requirement for Garment and Glove seam water proofness:
o o Test the seams at 3 PSI for 1 min. Refer to technical seam seal sketches to ensure that correct seams have been sealed.
** Suter test method is not to be mistakenly used for fabric water proofness testing**
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Seam Seal Requirements CCS 1804 In-Process Seam Seal Testing Procedures Procedure
Test lot selection is generated from in-process garments. Generate sampling ratio of 1 out of 10 units the same bundle. Conduct testing on garments against CCS 1803 seam seal test requirements. Factory is required to record the test findings on CCS 1810 or similar documentation. The following items are to be included in the evaluation: o o o o
o
o o
Test all cross over seam intersection points. Tabs that connect an outer/inner layer of garment together as in neck tab, waist tab or z-welds. Review seam appearance on face side of garment for puckering, pulling, waving, roping or bending Stability measurements if stretch fabric Seam seal test for water proofness of seams Seam taping appearance, peeling at cross or join seams, general peeling of tape. If no water leakage, switch to random points of testing on 5 units of every bundle. If there is a leak: o Locate the machine that sealed the leak and stop the production. o Re-adjust the machine and retest. Do not start production until it has been corrected and that there is passing testing documentation. o Repair all of the leaked units.
Factory Responsibility
a) Maintain record of the seam seal machine calibration and in-line process testing that includes: factory name, machine model, machine number, tape used, fabric, P.O. (Similar or as to CCS 1811) b) Maintain record of Suter or Air Permeability water testing that includes: Factory, style number, P.O. machine number, size and color of garment, points that were tested and the results. (Similar or as to CCS 1810) c) One unit out every 10 from each machine needs to be tested. o If unit fails all 10 need to be rechecked and machine needs to be re-adjusted. o This adjustment then needs to be reported on the machine calibration record.
CSC QC Responsibility
a) During in-process inspection, select random samples for seam seal appearance, Suter or Air Permeability testing in addition to standard quality inspection. Number of units selected to be the same quantity as final inspection AQL 2.5 sampling. Record Suter or Air Permeability test results on CCS 1810. b) Check and review factory calibration and in-line process testing records to confirm that the CCS 1802 & CCS 1804 requirements have been met and the results are passing.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Seam Seal Requirements CCS 1805 Finished Product Garment Washing Procedures Procedure
Seam seal garments and gloves are required to be laundered to the labeled care instructions 3 times for either machine or hand wash instructions. Select two garments from production for wash test selection. Use one garment as a control sample for visual appearance comparisons and the other is to be laundered. Factory is required to record the wash test findings on CCS 1810. The following items are to be included in the evaluation: o o o o
o
Observe for any seam appearance abnormalities on face side of garment including puckering, pulling, waving, roping. Monitor for any color stain or migration on tape from fabric coating. Watch for any coating that is peeled from fabric or air bubbles inside. Any abrasions on the edge of seam tape. Seam taping appearance, peeling at cross or join seams, general peeling or lifting of tape. Generate seam seal test for water proofness of seams following CCS 1803 record findings on CCS 1810.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Seam Seal Requirements CCS 1806 Seam Seal Troubleshooting Causes for Seam Leaking
Described below are areas that would be reviewed and eliminated as it will cause a garment to not be waterproof. a) Seam Tape pleats, bubbles or dirt under the tape. b) Thread ends. All threads are to be neatly trimmed close to stitches. c) All seams are to be trimmed or sewn to 1/4, when the seam is finished with topstitching and 1/8 if there is no join seam topstitching. d) All tape is to be applied centered in the width of the seam allowance. If tape is applied to close to the seam edge it will cause failure. e) All small or short length seams are to be taped first and the long length seams last. f) All tape is to be trimmed at the end of the seal. If unsealed tape is taped over itself, this will cause failure. g) Tape should not extend more than 1 passed the end of a seam, Velcro, label, embroidery or other taped areas. This requirement is to improve the outer appearance as well as control seam tape usage. h) All seam tape should run to the end of the fabric or join seam. No starts and stops in the middle of a join seam as this will lead to failure. i) Topically applied labels are required to be sealed with less roller pressure to prevent failure of label. j) If an area of tape has not sealed properly, it is acceptable for a second application of heat and pressure with a seam seal machine without a second layer of tape. k) All seams are required to be taped before the front zipper is set. If this is not completed in this sequence, this will create a small space next to the zipper that the tape machine cannot seal that will result in a failure. l) Face side of the fabric in seam allowance should not be showing as this will not seal properly and cause failure. m) If tape machine is running to hot, the ends of the tape when stopping will fail and cause a beading appearance and be hard in texture. Adjust the machine properly to eliminate hot ends and trim the unsightly beads from the tape. n) Incorrect air nozzle positioning can result in improper sealing, scorching or burn-through of tape. o) Confirm that the Air nozzle and roller are the proper width for tape being applied. p) Both nozzle and rollers should be approximately 1/8 (3 mm) wider than the tape to ensure effective sealing. The nozzle should also be centered to cover the width of the tape. q) Partial seam seal tape starts and stops should be finished with cross over press to ensure proper adhesion.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Problem
A. Tape does not Bond
Possible Cause
Roll Mounted Backwards Wrong Tape Wrong Sealing Conditions Oil or soil on tape or coating
Corrective Action
Reverse roll adhesive towards core Contact Tape Supplier Follow Tape suppliers instructions Confirm that area is free from contaminants Reverse roll adhesive towards core Reduce temperature Lower speed; raise temperature increase air pressure. Contact Tape Supplier Adjust machine Adjust Machine Adjust roller pressure. Confirm that roller is smooth and without ridge. Adjust air nozzle alignment to be centered within tape. Confirm that area is free from contaminants Lower temperature, reduce air pressure Reduce pressure Replace roller(s) Lower temperature, increase roller speed Adjust air nozzle alignment to be centered within tape and not too close to lower roller. Contact Tape Supplier Lower speed; raise temperature increase air pressure. Contact Tape Supplier Tape tails should not extend beyond nip roller Reverse roll adhesive towards core Use slight tension on fabric as feed through rollers Contact Tape Supplier
Roll Mounted Backwards Nozzle temperature too high Speed too fast; heat is too low Wrong Tape Nozzle doesnt move synchronously with upper roller Insufficient roller pressure Rollers are not making proper contact Air Nozzle not adjusted properly Nozzle obstructed by dust or other dirt Heat too high Excessive roller pressure Upper or Lower roller deformed and not round Heat too high; speed too low Air Nozzle not adjusted properly
Wrong Tape Speed too fast; heat is too low Wrong Tape Tape cut too long Roll Mounted Backwards
I.
Excessive Puckering
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Seam Seal Requirements CCS 1807 Seam Seal Tape Storage Examples Seam Tape Winding/Discoloration
The below photo demonstrate examples of poor appearance of seam tape storage or poor seam tape winding.
Step 1: Put tape through column (pen or round smooth surface object), pinch the head of tape with the other hand. Pull the tape slightly and quickly then release suddenly.
Step 2: If after release of tape the appearance is as the below picture when tape roll stops rotating, do not use for production.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Seam Sealed Quality Standards CCS 1809 Seam Seal Interior Appearance Examples
The below photos demonstrate interior seam tape application issues that will result in leakage and cause product failure.
Seam pullout and uneven seam trimming where the face fabric is showing. This will cause seam leakage.
Seam allowance should lay flat and not be twisted within the seam to be taped. This intersection is especially thick due to all the seams coming together along with the twisted seam.
1. Loose topstitch thread caught into the seam tape. 2. Uneven seam trimming.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. February 2009
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Seam Sealed Quality Standards CCS 1810 Seam Seal Test Report Form
Date: Style #: PO #: Vendor: Sample Type: Factory: S/S P/P I/L F/I
Machine #:
Testing Requirements per CCS 1803: Suter Test- 3 PSI for 1 Minute Air Permeability Test- 3 PSI for 1 Minute
TEST POINT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
No Leak: Tiny Water Drop:
COLOR/SIZE
RESULT
COMMENTS
Big Drop That Grows: Big Drop That Does Not Grow:
Failure Key-
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. February 2009
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PO #: Vendor:
Roller Speed
Pressure
AM Calibration
Lunch Calibration
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectua l property except as set forth in writing by Columbia. February 2009
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Heat Transfer/Screenprint Quality Requirements (V) Heat Transfer/Screen Print Quality Requirements
The application of Heat Transfer and Screenprinting onto apparel and accessories is a single function that can have direct correlation to brand image. Excellent Heat Transfer and Screenprinting application reflects well against the brands quality, while a poorly applied Heat Transfer or Screenprint can identify the brand with an overall poor quality and poor workmanship opinion by the end customer. In the following pages, Columbia has outlined methods for correct application, machine calibration and testing requirements that will yield an excellent and durable application to the finished product that will enhance Columbia Sportswear products.
Inspections requirements include: o Shade, color, size, design, layout, wording where appropriate, PDM number, graphics o Compared to the approved sample o General quality and consistency o Quantity received against packing list and ordered quantity o All non conforming goods to be segregated, clearly marked and stored separately o Failed lots are to be inspected 100% and re-audited Heat Transfer Storage o o o Store Heat Transfers in well ventilated area humidity below 70% and indoor temperature below 30c, out of direct or fluorescent light, this prevents discoloring. Leave Heat Transfers sealed in original shipping cartons. All Heat Transfer inventory should be depleted by the first received method to ensure proper application and use. The storage life of a Heat Transfer is normally one year.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Machine Height
The correct method for Heat transfer press working area is for the operator to have an unobstructed view of the application area, spacious enough to find out defect issues with ease.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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4. 5.
6. 7.
8. o o
Appearance Considerations
Heat Transfer/Screenprints are to have the same elasticity as the fabric so that it will move with the fabric when the Heat Transfer/Screenprint is applied. There should be no cracking, peeling or bubbling appearance on the Heat Transfer/Screenprint.
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Heat Transfer/Screenprint Quality Requirements CCS 1856 In-Process Heat Transfer/Screenprint Audit Procedures Procedure
Heat transfer pressing operator should inspect 100% output printed panels or at least 10 consecutive pieces of first output per each bundle, or right after any presser calibration (mentioned in CCS 1854 above) with using hand-stretching method. Bundle quantity 0- 24 panels: Inspect 5 pieces, no defect accepted. Bundle over 24+ panels: Follow AQL 1.5 for sampling, but no defect accepted. If inspection yields any defect, the heating machine must be adjusted and the bundle with such defect must be 100% self re-inspected by operator. Heat transfer panels inspection must be focused on the following points (which are not acceptable): a) Overall aesthetics of transfer: Artwork, size, color, shade, design, layout, wording, graphic, PDM number where applicable b) Peeling: Examine all corners, edges of transfer to see any symptom of peeling off. c) Color migration/bleeding: Check to see any visibility of fabric color migrated through transfer. d) Cracking: Notice any cracking on transfer. e) Visible bonding border: Notice any obvious bonding border around transfer. f) Plate mark: Check to see any noticeable plate marked around transfer. g) Stretching (for transfer heated on stretchable fabric): Hold the heated panel at least 10cm from nearest transfer edge both sides, stretch it up to 30% of its original dimension 3 times, release and check if any de-bonding and/or cracking happens. Repeat this for other direction. Notes: -Relax heated panels at least 15 minutes prior to inspection. -The use of combining hand-stretching and washing test are approved for elongation (use of fingernails to scratch on transfer to check for peeling is not correct method).
Factory Responsibility
d) Maintain record of the heat transfer machine daily calibration and in-line process inspection/testing that includes: factory name, machine model, machine number, heat transfer PDM#, fabric PDM#, style#, PO# e) One unit per style per color needs to be wash tested with record of completed testing.
CSC QC Responsibility
Check and review factory calibration and in-line process inspection/testing records to confirm that requirements have been met and the results are passing.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Heat Transfer/Screenprint Quality Requirements CCS 1857 Finished Product Garment Washing Procedures Procedure
Heat Transfer/Screen printed garments and gloves are required to be laundered to the labeled care instructions 3 times for either machine or hand wash instructions. Select two garments from production for wash test selection. Use one garment as a control sample for visual appearance comparisons and the other two are to be laundered. Factory is required to record the wash test findings. The following items are to be included in the evaluation: a) b) c) d) e) f) g) Overall aesthetics of transfer: Artwork, size, color, shade, design, layout, wording, graphic, PDM number where applicable Peeling: Examine all corners, edges of transfer to see any symptom of peeling off. Color migration/bleeding: Check to see any visibility of fabric color migrated through transfer. Cracking: Notice any cracking on transfer. Visible bonding border: Notice any obvious bonding border around transfer. Plate mark: Check to see any noticeable plate marked around transfer. Stretching (for transfer heated on stretchable fabric): Hold the heated panel at least 10cm from nearest transfer edge both sides, stretch it up to 30% of its original dimension 3 times, release and check if any de-bonding and/or cracking happens. Repeat this for other direction.
CCS 1858 Heat Transfer/Screen Print Troubleshooting Causes for poor adhesion
Described below are areas that would be reviewed by an inspector and would be causes for Heat Transfers poor adhesion. a) Application parameters not being followed for temperature, pressure and dwell time. b) Poor maintaince and calibration of machinery. c) Incorrect machinery used for application. d) Carrier paper removed too soon. e) Uneven heat plate temperature. f) Dirt under the heat plate.
g) Old heat transfers h) Improperly stored, or missing the carrier paper i) Never tested with passing results
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Heat Transfer/Screenprint Quality Requirements CCS 1860 Heat Transfer Exterior Appearance Examples
Most poor appearance issues are caused from incorrect temperature, pressure or dwell time application parameters being followed to manufactures suggestions. The below photos demonstrate examples of poor appearance of Heat Transfer application.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Heat Transfer/Screenprint Quality Requirements CCS 1861 Heat Transfer/Screenprint Wash Test Report Form
Date: Style #: PO #: Vendor: Sample Type: Factory: S/S P/P I/L F/I
Machine #:
COLOR/SIZE
RESULT
COMMENTS
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Heat Transfer/Screenprint Quality Requirements CCS 1862 Heat Transfer Machine Calibration Report Form
Style #: Color: Date: Month/Day Fabric PDM #: Machine #: PO #: Vendor: Sample Type: F/I Factory: S/S P/P I/L
Dwell Time
Pressure
Lunch Calibration
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Puckering Standards
(VI) Puckering Standards Double Needle Puckering Standards Standard #: CCS 2006
DN1
DN2
DN3
DN4
DN5
The above codes can be used to describe the level of puckering you see. DN3, DN4 and DN5 should be considered unacceptable before and/or after pressing.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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DN1
DN2
DN3
DN4
DN5
The above codes can be used to describe the level of puckering you see. DN3 should be considered marginal at best, DN4 and DN5 should be considered unacceptable before and/or after pressing.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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It is the joint responsibility of Production, Maintenance and Quality to monitor and assist in the proper setup, care and maintenance of sewing equipment and thread. Using the checklists provided in the appendix will help you organize and evaluate sewing processes in order to optimize sewing and seam performance. The topics include preventative maintenance, three basic systems used to form and set a stitch, and stitch and seam quality. Preventative Maintenance Check to see if the machines are being kept clean: Machines should be blown off every day to remove lint and trash*. On lockstitch machines, the hook should be blown off regularly during the day to prevent lint or dirt from building up in the oil ports in the race of the hook. o Check to see that the machines are being lubricated regularly: Oil levels should be checked daily and additional oil added if necessary. Randomly check the oil levels in the machines. A high quality white machine oil should be used that will not stain. Check availability of proper machine oil in the factory. Check to make sure the oil is not contaminated. o Check to see that oil reservoir pump filters are cleaned regularly: If compressed air is used, make sure the air system is regulated properly and has humidity dryers, filters, and lubricator in the air lines. Check for rusted areas due to excessive moisture in production area. o Check machines for wear on critical moving parts: Check for shake in needle bar due to worn needle bar bushings. Check for excessive movement in stitch forming devices, etc. Check condition of critical screws: Check for missing screws. Check for defective screws that are difficult to tighten properly. Check condition of mechanics tools to see that they are being maintained properly. *With buttonhole or other specialized equipment, cleaning of the machine should not be done with compressed air but with a soft bristle brush.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Observe method of removal of entangled thread on loopers. Sharp objects that can nick or burr the loopers should NOT be used. Thread Handling System o Check to make sure thread is being stored properly: Cones should be stored properly to insure that they are not contaminated with dirt, excessive lint, etc. Check to make sure wind on part cones does not affect take-off the cone. Check to make sure the correct thread type and sizes are being used: Check the order book and inventory to make sure the proper thread is used. Thread stands are in proper condition and the top eyelets are oriented properly. Optimum distance between the top of cone & top eyelet (should be no more than two cones higher than cone size being used). Thread stand eyelets are smooth and not grooved or damaged. Cone is held in a vertical stationary position. Machine eyelets and guides are smooth and not grooved, rusted or damaged. Machine thread tensions are as light as possible but still give balanced stitches: Observe how much of the tension post is exposed beyond the tension nut. Generally, the more of the tension post that is visible, the more tension that is being applied to the sewing thread Observe the condition of the tension discs, take-up spring, etc. Check the bottom tension to make sure it is as loose as possible & still give a balance stitch.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Needle thread: o o o o o Machines are properly threaded. Needle thread tension is as light as possible but still give a balanced stitch. Take-up spring in proper positioned and working properly Proper thread size / needle size relationship is being maintained. Proper needle thread size / bobbin thread size is being used.
Feed Handling System: o o o o o Needle plates are in good condition; Make sure the needle hole size/needle size relationship is correct: Generally, the needle hole size should be twice the diameter of the needle being used. Check to make sure the needle hole in the needle plate is not damaged. Look for needle damage and sharp edges. Check to see if the needle plate is flat and not bent down at the needle hole.
Chainstitch needle plates: o o Observe to see that the length of the needle hole slot is greater than the stitch length. Observe to see that the underside of the needle hole is shaped correctly to aid in forming a proper triangle.
Feed dogs are in good condition and correct for the application: o o o o o Check to make sure the feed are not broken or damaged. Observe the teeth per inch on the feed dog. Generally, the following should be found: Light weight sewing - 20 - 24 tpi; Medium weight sewing - 14 - 18 tpi; Heavy weight sewing - 10 - 12 tpi.
Overedge needle plates: o o Check for needle damage or burrs on the needle hole and stitch tongue. Make sure the trimming knives are adjusted to the width of the needle plate stitch tongue.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Other Thread Handling Systems Material Trimming Systems: o Check to see that the cutting knives are sharp and are trimming properly. This can be checked by placing a single end of thread between the knives and observing if the thread is cut by the knives.
Thread Trimming System: o Check to see that the chain cutters are cutting the chain to the proper length that minimizes trim & inspect
Folders & Guides: o o o Observe to see that the correct capacity folder is being used for the fabric being sewn. Check for additional folds caused by excessive folder capacity. Check for excessive stretching of the fabric causing additional seam puckering.
Stitch & Seam Quality Lockstitch seams: o o o o Check to see that the stitch looks the same on both the top and bottom of the seam. If back tacking is required, make sure the correct number of stitches are used in the back tack. Make sure the proper SPI are being used. Make sure the correct seam allowance (margin) is being maintained.
Chainstitch seams: o o o Make sure the stitch is balanced properly. Check for excessive seam grinning. Looper thread should roll over.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Skipped Stitches: o o o Check areas where frequent skips have been observed. Observe where one seam crosses another seam. Check to see if the skip occurs on thickness or after thickness.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Purpose
To insure that merchandise shipped to Columbia Sportswear and its retailers meets all sizing related specifications and tolerances. Factory Sizing Audits Columbia Sportswear strongly recommends our factories use the following measurement procedure as part of their Final Audit process. It is an easy, but very effective sampling and will prevent sizing problems in our factory or DC audits and help meet customer expectations. Measure three (3) garments per size and per color. o One garment per size for all measurements; other garments for critical measurements o If no out of tolerance measurements are found, the audit is complete and passes. For any color and size that has ONE garment or less out of tolerance (OOT) measurement within the same point of measure (POM), pull 3 more garments of the same size and color. o Only measure the same point of measure (POM) that was out of tolerance in the first 3 garments. o If another OOT point of measurement is found in the additional 3 garment sampling, that size, color and POM fails Failures require the factory to complete a 100% inspection of the failed size, color and POM, then present for re-audit by CSQA
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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If in doubt, in lieu of an automatic 100 % inspection, the factory has the choice to use the Columbia Sportswear Single Sampling Plan at a 1.5 AQL, included in the appendix, to determine if the failed size and color warrants a full 100% inspection. The selection of the sample should be random and the lot size is the quantity within the color and size that failed.
Factory Sizing Audits o o For lot sizes of 1200 and below, and only one size range and one color, measure 6 garments and allow one out of tolerance POM. For lot sizes above 1200 and only one size range and color, measure 10 garments and allow 2 out of tolerance POM.
Additional Points o o o o o o o o Strong process controls and monitoring is necessary throughout Development, Spreading, Cutting, Sewing and Testing to ensure consistently accurate measurements. A formal Vestibule Training program is necessary to provide effective operator development. Knit products should be laid flat and patted into place, not stretched during the audit. The CSQA How To Measure manual should be used with the BOM to determine proper measurements. Paper tape measures should be calibrated frequently to ensure accuracy. Final Audit sizing should be completed just prior to the quality audit to avoid distorting garments. Pressing knits to fit specs and tolerance is a temporary fix and doesnt ensure proper fit. Care must be taken by the factory to meet and maintain accurate sizing prior to and after pressing. Sets and Interchange programs are to be measured as a single selling unit. An OOT in each component would count as one. An OOT in a critical measurement in one component still requires another 3 pieces to be measured.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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CSQA Sizing Procedure Columbia Sportswear Quality Inspectors will follow the same procedure as outlined above in most instances. However, we may periodically choose to measure three garments per size, and combine colors, effectively reducing the sample size. Many factors will determine our inspectors approach which will be determined by the local CSQA Manager. Some factors may include: o Qualified Factory Inspector Program has been implemented o Factory Quality Systems Evaluation has been completed and is Acceptable o Inspection quality, packaging and sizing results meet goals of at least: 2.5 % Defective and a 5.0 % Fail Rate with a minimum of 15 CSQA audits If you have any questions, please feel free to contact your local CSQA Manager or Regional Manager. Use along with: I. Single Sampling Plan Normal Level 1.5 & 2.5 AQL
II. CSQA Sizing Sheet III. Critical Points of Measure List IV. How to Measure Manual - available as a separate manual
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Max # of Pos 2
Accept 0 defective
1 defective
2 defective
NOTE: If a defective carton is found and the overall audit has passed, select an additional 3 cartons of the size and color in which the defect was found. If no additional defective cartons are found in the extra 3, then the audit would pass. If additional defective cartons are found in the 3 extra cartons, that size and color should fail and be reinspected by the factory and reaudited. Defects: Any defect found within the same carton is considered one defective carton. Use # of cartons defective to determine pass/fail. On inspection sheet, note defect types and instance quantities.
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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QFI Introduction
94
QFI Introduction
The QFI program allows us to build our QA efficiency. We intend to develop and evolve the program with strong factories that are committed to continuous improvement and their partnership with Columbia and the overall success of the program. Our goal is to reduce the time we are spending with our successful factories, including allowing a managed reduction in the number of Inline and Final Audits we complete and establishing a monitoring process within our Distribution Centers. Success in the QFI program should lead to a Qualified Factory designation. As we progress during 2008, we will determine how quickly this program will be developed. Our intention is to reward those strong factories who take full ownership and responsibility for the quality of merchandise they produce. We want to make the shipment of product as efficient as possible and believe that we will be able to monitor the quality of our goods in a less involved manner than today. We want you to become a Qualified Factory with the responsibility to audit and release a high percentage of your shipments. We congratulate you on being selected to participate in this important initiative and look forward to working with you to make this a success for all. If you have any questions, please speak with your local QA Manager or feel free to contact me. Best Regards, Lamar Hartness Director, Global Quality Assurance Columbia Sportswear Company Office: 503-985-4709 Email: lhartness@columbia.com
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Form Examples (XI) Form Examples Garment Wash Test Reporting Form Example
Reporting Worksheet
Date _______________
Dimensional Stability Spec Meas. Length Width Unwashed Meas. Washed Meas. Shrinkage Acc/Rej
Appearance Record Pass or Fail except where the Grey Scale is used for ratings or for Skew/Torque report the percentage. Appliqus, buttons or trims securely attached ________ Color Bleeding/Self Staining ( rating ) Excessive color change Holes or Other signs of excessive abrasion Handfeel same as before wash ________ ________ ________ ________ Needle cuts and chews _______ Raveled Edges Seam Puckers Excessive Pilling ________ ________ ________
Zippers or Other trim items functioning properly _______ Screen print / Heat Transfers Comments ________
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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Form Examples
Fabric Inspection Sample Form Standard #: CCS 110 Last issue date: 12/16/05
The factory will communicate quality issues directly to the vendor with supporting data from work sheet and the defective samples. These will also be kept for Columbia sportswear QC review. Fabric Inspection Worksheet Date: Style: Color code & Name: Quantity:
Roll # Lot # Length on B/L Real Length
Invoice #:
Penalty Points
1 to 3 Over 3 6 Over 6 9 Over 9 Total Points
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
97
Yardage: Factory:
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Form Examples Fabric Inspection Tally Sheet 2 Form Example FABRIC INSPECTION TALLY SHEET
Date: _______________ Fabric Code: P.O. #:
1 Point
________________ _________________
2 Points 3 Points 4 Points
Total
Total
Total
Total
Comments
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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CONSTRUCTION
SPEC
TOLERENCE
DATE:
( See below)
DYE STREAKS STAINS & SOIL
END OUT / DROP STITCH
BALE NO:
STATUS
MISPICK
OTHER
BARRE
SLUBS
PASS / FAIL
TOTAL
WIDTH
1 2 3 4 5 6 7 8 9 10 11
INSPECTOR: AUTHORITY FOR DISPOSTION (CE/GM): TOTAL QUANTITY CHECKED : 1. 2. 3. 4. ACCEPT WITH / WITHOUT CONCESSION REWORK REJECT SEGREGATION ( FOR CONSTRUCTION ONLY)
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
HOLE
FLY
SL. NO.
CREASE
COMMENTS
100
BUNDLES INSPECTED
MATCHING PLIES
NOTCHES
TOTAL DEFECTS
PATTERN CHECK
CUT NUMBER
RAGGED CUTTING
DEFECT RATE
MISCUT
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
DATE
101
Date: __________
POINT OF MEASUREMENT 2 3 # SPEC + 1 2 3
MEASUREMENT # SPEC + 1
102
Form Examples
Re-Audit Form
Factory Requirements: 1. 2. 3. 4. 5. 6. 7. Complete form with all reinspection details Provide to the CSQC Inspector at time of reaudit Provide a copy of the passed factory final audit Have all second or lesser quality, marked or defaced and ready for reaudit We must verify all quantities Maintain complete segregation and lot integrity Keep replacement units separate for inspection ________________________ ________________________ Audit Date: ______________
Quality Managers Name & Signature: __________________________________________________ Please provide all reinspection details. Initial Final Audit Lot Size: Number of seconds removed: First quality units after 100% inspection: Types and quantity of defects found: __________________________________________________________________________________ Additional Comments: __________________________________________________________________________________ __________________________________________________________________________________ ____________ ____________ ____________
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
103
Form Examples Inline Inspection Form Example FACTORY INLINE INSPECTION FORM
QC Inspector: _____________________________________ Line #: Date/ Week: _____________________________________ _____________________________________ Line Supervisor: ____________________________
% Defective in Initial Inspections
2nd follow up
2nd follow up
3rd follow up
3rd follow up
1st follow up
1st follow up
DAY
Time
RE
BS
SS
OS= Open Seam RE= Raw Edges PCK= Puckering LS= Loose Stitch S= Shading Min. of 3 Initial Inspection per day 104
This is a confidential and proprietary information of Columbia Sportswear Company. You agree that you will not disclose this information to any third party or use it for any purpose other than on behalf of Columbia Sportswear. You have no right to use Columbias name or any of its trademarks, trade names, copyrights, patents, designs or other intellectual property except as set forth in writing by Columbia. April 2009
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