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CHAPTER 12
What are two reasons for creating two partitions? (Choose two.)
increase the number of logical drives
A technician boots a Windows XP computer that has an incorrect driver loaded for the
video adapter card. How can the technician revert to a previous driver?
Select Create a Restore Point from System Tools.
Use the Regedit utility to remove the information about the graphics driver from the
registry.
Select the video adapter card in Device Manager, select the Driver tab, and
click Roll back driver from Properties.
Right-click the Desktop and choose Settings > Advanced > Reset video driver.
A video-file editor defragments the hard drive on his computer every month to ensure
continuing optimal performance. How can the editor ensure that the defragmentation
occurs every month?
Select the Action menu item in the Defrag utility and then select Schedule.
Which action should be taken to start the defragment utility when using the Windows XP
Category View?
Right-click the Desktop and choose Disk Management > Defragment.
Choose Start > Control Panel > Performance and Maintenance > Scheduled
Tasks > Defragment.
Double-click My Computer, right-click the disk to defragment, and choose
Properties > Tools > Defragment Now.
Choose Start > Run, enter defragment in the text box, and click OK.
Which virtual memory attribute is the only one a technician should change?
page file structure
location
access rights
archive flag
A user has observed that the performance of the hard disk has degraded over time.
What is the first thing a user should do to improve performance?
Defragment the hard disk.
When configuring Windows XP, which setting configures a service to run every time a
computer is started?
always
automatic
boot
start
In Windows XP which file determines the prompt that a user sees during the boot
process when multiple operating systems are present?
BOOT.INI
AUTOEXEC.BAT
NTLDR
CONFIG.SYS
user errors
memory errors
monitor errors
While attempting to run an application, a user receives an error message indicating that
a required RPC service is unavailable. The user determined that the RPC server is
functioning properly. Which action should be tried next by the user?
Restart the service.
Which two pieces of information are required when configuring Automatic Updates for
Windows XP? (Choose two.)
day
destination
source
time
update period
A user wishes to dual boot Windows XP and Windows Vista on a computer with a single
hard drive. Which advice should the technician provide the user?
It is impossible to dual boot XP and Vista without a second hard drive.
A technician is setting up an e-mail client for a customer. Which two protocols can the
technician select to retrieve e-mails from the e-mail server? (Choose two.)
FTP
HTTP
IMAP
POP
SMTP
SNMP
Which two locations are commonly used in Windows for temporary files? (Choose two.)
C:\
C:\temp
C:\My Documents\temp
C:\Program Files\temp
C:\Windows\temp
image-based installation
Disk Management
Control Panel