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Use of inclusive language, as a matter of course, means that customers with disabilities are made to feel welcome, understood and comfortable. JM John Armstrong has developed a reference sheet of disability aware language. Please feel free to download this document and use it in enhancing your customer and community relations.
Use of inclusive language, as a matter of course, means that customers with disabilities are made to feel welcome, understood and comfortable. JM John Armstrong has developed a reference sheet of disability aware language. Please feel free to download this document and use it in enhancing your customer and community relations.
Copyright:
Attribution Non-Commercial (BY-NC)
Formatos disponibles
Descargue como PDF, TXT o lea en línea desde Scribd
Use of inclusive language, as a matter of course, means that customers with disabilities are made to feel welcome, understood and comfortable. JM John Armstrong has developed a reference sheet of disability aware language. Please feel free to download this document and use it in enhancing your customer and community relations.
Copyright:
Attribution Non-Commercial (BY-NC)
Formatos disponibles
Descargue como PDF, TXT o lea en línea desde Scribd
Abnormal, subnormal. (These are negative terms Specify the disability. that imply failure to reach perfection.) Afflicted with. (Most people with a disability do not Person has (name of disability). see themselves as afflicted.) Birth defect, congenital defect, deformity. Person with a disability since birth, person with a congenital disability. The blind, the visually impaired. Person who is blind, person with a vision impairment. Carer. (Is sometimes preferred by older people with Personal Assistant, PA (sometimes preferred by a disability, particularly applied to a family member.) younger people with a disability.) Companion. Support Worker. Confined to a wheelchair, wheelchair bound. (A Uses a wheelchair. wheelchair provides mobility, not restriction.) Cripple, crippled. (These terms convey a negative Has a physical disability, has a mobility disability. image of a twisted ugly body.) The deaf. Person is deaf. (This refers to people who cannot hear but do not necessarily identify with the Deaf community.) Or The Deaf. (This refers to people who identify themselves as part of the Deaf community and who use sign language. The Deaf community is only appropriate when referring to this particular community.) Deaf and dumb. (This is sometimes used to Person who is deaf and non-verbal. describe an inability to hear and speak, which does Or not imply any intellectual disability.) Deaf people (this refers to people who identify themselves as part of the Deaf community and who use sign language.) Defective, deformed. (These are degrading terms.) Specify the disability. The disabled. People with a disability. Disabled toilet. Accessible toilet. Disabled parking. Accessible parking space. Dwarf, little person. (Have negative connotations.) Short-statured person. Epileptic. Person with epilepsy. Fit, attack, spell. Seizure. The handicapped. Person with a disability (If referring to an environmental or attitudinal barrier then ‘person who is handicapped by a disability’ is appropriate.)
Prepared by JM John Armstrong
Harbinger Consultants http://harbingerconsultants.blogspot.com WORDS TO AVOID ACCEPTABLE ALTERNATIVES Insane, lunatic, maniac, mental patient, mentally Person with a psychiatric disability (or specify diseased, mad, neurotic, psycho, schizophrenic, condition). unsound mind. (These are derogatory terms.) Invalid. (The literal sense of the word is ‘not valid’.) Person with a disability. Infirm, incapacitated. Mentally retarded, mentally handicapped, defective, Person with an intellectual disability. feeble minded, imbecile, moron, retarded. (These are offensive, inaccurate terms.) Mongol. (This term is outdated and derogatory.) Has Down Syndrome. Mute. Person who is non-verbal. Patient. (Only use in context of doctor-patient Person with a disability. relationship.) Physically challenged, intellectually challenged, Person with a disability. vertically challenged, differently abled. (These are ridiculous euphemisms for disability.) People with disabilities. (Refers to people who have Person with multiple disabilities, people with a multiple disabilities.) disability. Seeing eye dog. Guide dog. Signer. Sign language interpreter. Spastic. (Usually refers to a person with cerebral Person with a disability. palsy or who has uncontrollable spasms. This is a derogatory term and often used as a term of abuse. Should never be used as a noun.) Special. (This term is overused, e.g. ‘special’ Describe the person, event or achievement as you person.) would normally. Special needs program. Accessible program. Suffers from, sufferer, stricken with. (Not all people Person with a disability. with a disability actually suffer. These terms should not be used indiscriminately.) Vegetative. (This is an offensive and degrading In a coma, comatose, unconscious. term.) Victim. (People with a disability are not necessarily Has a disability. victims and prefer not to be seen as such.)