Dave Frey
Software Craftsman, Technical Team Leader
21, avenue René Coty
75014 Paris, France
T +33 6 7832 3884
H +33 1 4335 1769
M dave.frey@graycrane.net
Summary
Experienced Hewlett-Packard software developer and team leader with a proven ability
to deliver results in complex, international project settings. Strong team player with
offshore management skills; ability to work independently and remotely. Excellent
initiative. Pragmatic, non-dogmatic advocate of Agile methods.
Experience
Developer skilled in Ruby on Rails, C#/.NET, J2EE, and distributed Smalltalk platforms.
Projects include web services, workflow and BPM, systems integration, client-server, and
device-embedded java. Practical knowledge of patterns, refactoring, test-driven
development.
Managed three different offshore software development teams in Bangalore and
Shanghai. Proposed and implemented four different offshore organizational models,
each adapted to specific circumstances. Mentored junior developers.
Initiated and facilitated an international, cross-functional, Total Quality Management
project to resolve long-standing performance and support issues in a shared production
system environment, using a disciplined, data-driven, iterative quality process.
Introduced and administered a wiki to enable direct, efficient collaboration, web sharing
of project status, statistics, fishbone diagrams and hypotheses, action item statuses, etc.
Manager stated "this is the finest quality process presentation I have ever seen." Support
issues dropped from several per week, to less than one per month.
Team leader for HP Entitlement server, an XML web service that encapsulates all contract
and warranty entitlement logic for various HP Services portals and delivery organizations.
Led the development team on v1, v2 and v4 releases.
Introduced continuous integration, automated testing, source control, wiki collaboration
and other methods and tools on several projects. Incremental process and quality
improvements are second nature.
Built and currently administer a linux server with Rails stack.
Worked closely with business and support organizations, taking ownership for and
effectively resolving systems issues.
Experienced in several business domains, including: warranty and service contracts (HP
Services); channel partner claim and rebate processes; instrument calibration and repair
(HP Test and Measurement); shipping logistics; sales force automation, telesales,
marketing and business development (HP technical workstations); manufacturing (HP
AMSO automotive diagnostic systems).
Significantly reduced time-to-market and risk for multiple cross-organization IT projects
by facilitating requirements workshops. Managers reported much more successful
launches for their projects due to excellent workshop planning, face-to-face stakeholder
objective setting and time-boxed decision making. Facilitator training was under MG
Rush in Chicago, using his FAST methodology.
Dave Frey
Software Craftsman and Technical Team Leader

21, avenue René Coty

75014 Paris, France
Technical Skills
T +33 6 7832 3884 Ruby, Rails, JRuby, RSpec, cucumber, capistrano,C# (MS certified), .NET, SQL Server,
H +33 1 4335 1769
NUnit, NAnt, Java, JMS, JUnit, ant, HP Changengine, Oracle, XML, workflow, BPM,
M dave.frey@graycrane.net
ChaiVM, Smalltalk, CORBA, GemStone (OODBMS for Smalltalk), C++

Job History
Founder, Graycrane SARL, Paris, France 2007-present
Software development and consulting focused on Ruby, Rails and related technologies.

Technical Lead, Hewlett-Packard Centre des Compétences, France 2002-2007

Several international projects in contract and warranty domains for HP Services,
including: ELFPack, WWPack, Entitlement web service, and Siebel contract renewal.
J2EE and .NET platforms.

Software Architect, HP IT e!now Customer Experience, France 1998-2002

Technical lead for E-Claim, a distributed workflow/BPM application for managing HP
channel partner claims. Developer for WWMotion, an HP logistics data warehouse.

Software Engineer, HP Instrument Support R&D, Santa Clara CA 1996-1998

Core member of team responsible for reengineering the customer interface for HP’s
instrument calibration and support business. Owner of the central business abstraction
(Service Order). Distributed Smalltalk, CORBA, GemStone.

IT Engineer, HP Technology Solutions Americas, Cupertino CA 1995-1996

Developer and systems integrator for TSS Brock telesales application. Developer for
Customer information management systems.

Applications Specialist, HP US Field Operations, Santa Clara CA 1990-1995

Application development and support for Marketing and Sales Development operations.

Education
California Polytechnic State University, San Luis Obispo
Bachelor of Science, Management Information Systems, Cum Laude, 1989

Additional Computer Science studies at:

UC Berkeley Extension
California Polytechnic, San Luis Obispo

California State University, Long Beach ⎯ undergraduate work in Finance

Languages
English ⎯ native language
French ⎯ spoken and written

US passport; long-term holder of a French Carte de Résident