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There are also many examples of the success of programs that have engaged older
individuals such as antisocial adolescents and adult offenders in prosocial activities in which
they play the role of helpers for others. In this article we present a rationale for recommending
such interventions in programs designed to lead offenders to adopt a prosocial life-style.
Helper Therapy
Some explanations are similar to those that were suggested to account for the success
of a "Peer Therapist" program in the 1960's that reduced the recidivism of insitutionalized
adolescent offenders in Canada by training them in social cognitive skills that they applied in
helping reduce the antisocial behaviour of their peers (Ross & McKay.1979). Their recidism was
from 58% to 6% for a matched comparison group. The program was referred to as "Helper
Therapy", a term used by Riessman (1965) for his observation that you get more out of therapy
if you are the therapist than if you are the patient. Riessman was not referring to money.
Therapy for many therapists may help their financial well-being more than it helps the financial
well-being of the patients who must pay their fees. Riessman was referring to something non-
pecuniary: the good feeling that comes from helping people. The "therapist" helpers in the "Peer
Therapy" program were reinforced for their prosocial activity not by monetary or other tangible
rewards but by social rewards in the form of acceptance by their adolescent peers. However,
their frequently voiced comments indicated that they were more strongly reinforced by the fact
that their activities made them feel worthwhile. Helping others may not be selfless because
helping others leads to a more favorable mental state for the helper.
Altruism was probably first created when our primitive ancestors realized that
cooperation increased the odds of survival in a danger-filled environment. However, in modern
times there are other rewards. For example. antisocial individuals who engage in such prosocial
role-taking may be rewarded by their newly acquired feelings of prosocial competence. They
feel empowered and they may develop a sense of self-efficacy. They experience a sense of
acceptance and belonging in a prosocial culture and come to view themselves as prosocial.
There is another important benefit that can be obtained by helping others. Research in
social psychology indicates that individuals tend to attribute to themselves characteristics of the
roles they play. Bem (1967) argued that if we can subtly get people to behave in ways in which
they do not normally behave, they will come to attribute to themselves the characteristics of
people who usually behave in these ways. Individuals who engage in prosocial acts learn to
think of themselves as prosocial, caring people (Perry & Perry, 1983). They develop a 'prosocial
identity'.
Antisocial individuals who are led to engage in prosocial roles as helpers for others may
come to see themselves in a very different light - they may come to see themselves as prosocial
rather than anti-social. They begin to attribute to themselves positive, prosocial characteristics
which were previously foreign to them. They also come to appreciate the value of prosocial
behavior, to recognize the awards it can bring them, and to acquire social skills which can serve
as alternatives to their antisocial behavior. They learn that prosocial behavior “feels good”.
How individuals behave is strongly influenced by their “scripts” (or their “self-narrative”
that they develop through their social experience that tells them who they are and why they are
that way (Huesmann & Eron,1989; Maruna, 1999). They come to behave in ways that fit their
narratives. Studies of the process of "desistance" demonstrates that offenders who "go straight"
make pro-social sense of their lives. The research indicates that “In order to desist from crime…
ex-offenders need to develop a coherent, prosocial identity for themselves” (Maruna, 2000).
Providing service to others is one way individuals can change their antisocial self-narrative. One
of the earliest examples of this phenomenon was the "Peer Therapy" program.
Very often the only way to get a quality in reality is to start behaving as
if you had it already C.S. Lewis
The institutionalized antisocial adolescents who acted as “therapists” for their delinquent
peers came to view themselves as prosocial problem-solvers rather than the antisocial,
problem-ridden individuals they thought they were (and indeed were) before their involvement in
the program. They were treated as cohorts rather than patients; as research assistants in a
long-term research project.
It is important to note that the adolescents' participation was voluntary. They were never
given any material rewards for acting as helpers. They needed to explain to themselves why
they were acting in such an unaccustomed, prosocial manner. They asked themselves, "How
can I explain to myself why I am engaging in helping others?" Their answer was "it is because
that is the way I am".
Antisocial individuals who are led to engage in prosocial role-taking may justify their
reasons for doing so by attributing to themselves characteristics of people who normally behave
that way. "I must be prosocial if I behave prosocially". Engaging in prosocial activities leads
them to change their antisocial self-identity to that of a prosocial one.
It is important to realize that the adolescents' improvement was not engendered by their
receiving help from their peers. It was engendered by their giving help. The improvement in the
behavior of the adolescents did not occur until they actually had been assigned peer "patients"
and had begun helping these other adolescents. It was by acting prosocially that they became
prosocial. Perhaps it really is better to give than to receive.
Reciprocal Altruism
However, it is also important to note that they became therapists only after they had
received help from their peers. However, it was more than just direct reciprocity ("if you help me,
I'll help you") since the individuals they helped when they became therapists were new residents
- not the individuals who had previously helped them.
Helper or Helpee?
Perhaps adolescents who have experienced very little acceptance and support and
considerable rejection and maltreatment in the past can become prosocial by being helped by
caring peers. Unfortunately, this did not appear to be the case in this instance – the adolescents
who received the help of their peers but left the institution before they became "therapists" for
others did not make much improvement in their behavior while in the institution or fare as well
after release. It appears that receiving help was not as helpful as giving help.
Hans Toch (2000) has argued that many "altruistic" programs such as those that involve
offenders in assisting underprivileged persons including the elderly, children, and the disabled
not only assist the recipients of the services but also yield the offenders "a sense of
accomplishment, grounded increments in self-esteem, meaningful purposiveness, and obvious
restorative implications". He notes that such activities accord well with the principles of
restorative justice. They also enable them to find a sense of community and belonging and
encourage social integration rather than social exclusion (Midlarsky, 1991).
Perhaps we could learn a lesson from the substantial benefits that accrued for the
institutionalized mentally ill in the 1820s when "moral treatment" was introduced to help free
these "patients" from their shackles and other forms of extreme control and maltreatment. Moral
treatment was based on the belief that they should be treated with kindness. However, it was
more firmly based on the principle that they could spend their time helping others (Clouette &
Deslandes, 1997). Would that this relatively unknown principle could have been operationalized,
(or at least included) in the rationalization behind the deinstitutionalization movement that 'freed'
large numbers of psychiatric patients in the modern era.
If you want to look in a crowd and find the person who is going to help
someone else, look at someone who has been damaged.
Michael Levy (The lives of Heroes)
Helping others enables people to feel good not only about themselves but also about
other people (Post, Underwood, Schloss & Hurlbut, 2002). Experiencing positive emotions such
as kindness from helping activities can displace the helper's harmful negative emotional states
such as rage, hatred, fear, depression, anxiety, anger and hostility which can trigger antisocial
behavior (Post, 2005).
Some practitioners have begun to consider the use of positive psychology in offender
treatment. Positive psychology emphasises the facilitation of optimal mental and physical health
rather than combating dysfunctional thoughts, feelings, and behaviors (Seligman et al., 2004;
Snyder & Lopez, 2001). The goal of positive psychology is to enable people to live flourishing
lives with greater health, well-being, and meaning. By focusing on the strengths of happy
people, positive psychology has identified factors that facilitate a more satisfying life. The factors
include work, helping others, being a good citizen, developing spirituality and integrity, realizing
potential, and self-regulating impulses (Seligman, 2004).
Positive Psychology is the foundation of the "Good Lives" model of offender treatment
which represents a paradigm shift from deficit-based to strength-based programming (Ward &
Stewart, 2003). Rather than focusing on reducing criminogenic needs or risk factors, the model
suggests that programs stress teaching skills and values and providing opportunities and social
supports to enable offenders to improve their functioning and obtain a better quality of life. Such
strength-based programs treat offenders as "community assets" and seek to provide
opportunities for them to develop prosocial identities and engage in work that is helpful to others
(Burnett & Maruna, 2006). Research on desistance from a criminal life-style has found that the
most successful desisters changed their self-identity from that of an offender to that of a
person who cares about others (Maruna, 2000).
Such an approach is far from new. The basic principles were presented in the 1960's
and 1970's under the ‘New Careers Movement’ in which, for example, poverty- stricken citizens
were engaged in constructive social programs to relieve the hardships of their peers (Pearl and
Riessman, 1965). Pearl (an unsuccessful U.S. Presidential candidate) suggested that "the best
people to solve a social problem are the products of that social problem". Interestingly, he
suggested training such individuals in the R&R program in order to equip them with skills they
could apply in order to bring about positive social change (Pearl, 1989).
An important component in the "Peer Therapist" program in the 1960's was what was
termed "normalizing" or "depathologizing". The program staff were asked to avoid talking about
their clients' behavior in pathological terms or in terms of personal deficits. Instead they focused
almost exclusively on their competence, prosocial skills, personal strengths and hope – no
matter how limited they might be. This approach is an early example that operationalized the
fundamental premise of "solution-focused therapy" (McConkey, 1998)
A NEUROSCIENCE VIEW
Neuroscience evidence that indicates that experiences in life become recorded and
hard-wired in our brains in neural connections suggests that engaging in prosocial experiences
may foster the development of prosocial connections in our brains that can lead us to engage in
further prosocial activity. Neural connections formed by exposure to criminogenic and/or
pathogenic environments can engender an antisocial life story. New prosocial experiences can
yield new prosocial connections and foster the development of a new prosocial life story.
Simply thinking about someone else's problems lights up the same part of the brain that
gets activated when we reflect on our own problems. The compassion we feel registers in our
brain's pleasure zones. Neuroscientists, Jorge Moll and his colleagues at the National Institutes
of Health (2005) have now found persuasive evidence that altruistic acts activate pleasure
centers in the brain that usually are activated in response to sex or food.
Helping others can help these others but helping others may help the helpers even
more. It may have significant physical and mental health benefits. The health benefits of helping
others have been touted by innumerable cliches such as "Good deeds are good medicine".
There now is strong evidence that there is considerable substance to such cliches. For
example, symptoms of post-traumatic stress disorder have been found to be reduced among
veterans after caring for their grandchildren (Hierholzer, 2004). Helping can also neutralize
negative emotional states which cause stress and stress-related illness (e.g. Fredrickson, 2003;
Sternberg, 2001).
Research in bioneurology has also established that our physiology can be changed by
helping others (e.g. Post, 2007; Schloss, 2005). For example, examination of the saliva of
students watching a videotape of Mother Theresa found evidence of elevation in their immunity-
boosting chemicals (McClelland, McClelland, & Kirchnit, 1988). In fact, helping others can lower
stress hormones (Field, Hernandez-Reif, Quintino, Schanberg & Kuhn, 1998).
Recent studies have confirmed an association between helping activities and both
emotional well-being and life satisfaction (e.g. Dulin & Hill, 2003; Liang, Krause, & Bennett,
2001; Krueger, Hicks & McGue, 2001; Morrow-Howell, Hinterlonh, Rozario, & Tang, 2003).
Actively engaging in helping others can also reduce feelings of depression (Musick & Wilson,
2003). Helpers can gain the good feeling of vicariously sharing the joy of the person they help
(Smith, Keating, and Stotland, 1989).
Just thinking about helping can have positive physiological effects. For example,
students who watched the film about Mother Theresa working with poor and sick individuals
strengthened the immune system of the observers but not that of students who watched a
neutral film (Edwards & Cooper, 1988).
Helping others can even substantially increase the helper's longevity. Research reviews
indicate that individuals who help others may reduce their own chances of dying (Post, 2005).
For example, a five year study of elderly couples found that those who provided emotional
support to spouses, friends and relatives were half as likely to die over the five-year period.
Another study found that among AIDS patients those who reported high levels of altruism,
including helping other AIDS victims, lived longer. “Altruistic persons live longer than egoistic
individuals” (Sorokin 2002).
Such research supports the view that it is not what we receive from relationships that is
most beneficial; it is what we give. There appears to be a "helper's high," similar to the
endorphin rush that runners often experience. The "helper's high" can produce immune-
enhancing biological changes.
However, the prosocial role-taking activities that Ross & Hilborn's (2008)
neurocriminology model proposes are not just more "self-help programs". They are "other help
programs".
Nobody should be only a receiver. If people are going to feel good and
be accomplished and be part of something, they have to be doing
something they can be proud of. ... So if we want them to be pro-
society, then we ought to set-up the vehicles that help them to be
somebody in more traditionally socially positive ways.
Mimi Silbert, Delancey
Street.
There is a remarkable and growing number of examples that demonstrate that "helping
others" programs can be implemented even with antisocial individuals:
• Uvic: Arguably, the most effective programs ever conducted in a prison was a
program that provided post secondary courses in the humanites to adult
prisoners with little education and long criminal histories (Duguid, 2000). As a key
part of this program, prisoners acted as "teaching assistants" to their prisoner
peers. The prisoners entered the program as students but later became tutors for
their fellow inmates. The program re-labelled the prisoners as students and
subsequently as educators rather than criminals. The prisoners could not
attribute their prosocial behavior to some external rewards such as a favourable
parole release decision. They came to view themselves as teachers who valued
helping others learn. They became committed to prosocial behavior by
advocating it to others – their prisoner/student peers. Although there were
unavoidable shortcomings in the evaluation, the four year outcome in terms of
reduction in recidivism was remarkable: "more than three times as many of a
matched group of non participants...were reincarcerated (52%) as of the Uvic
participants (14%) (Ross, 1980). Nowhere else in the criminological literature can
one find such impressive results with recidivistic adult offenders.
• Prison Listeners: There are currently more than 1,500 prisoners in 153 prisons
in the UK and the Republic of Ireland who have been Samaritan trained as
"Listeners" who offer 24-hour support to fellow prisoners in distress.
There are many prison pet programs in such countries as Canada, United States,
England, Scotland, Australia, and South Africa. The pets include not only dogs
but cats, birds, mice, guinea pigs, birds, fish, horses, farm animals, and exotic
animals.
The sanitized Hollywood movie depiction of the Birdman of Alcatraz depicted how
his violent behavior was curbed when he began caring for birds. There are many
1
A group program designed to teach these 'helpers' skills that they can use to teach their substance
abusing or overweight 'clients' social cognitive and behavioural skills that can lead them to think and
behave in ways that are antagonistic to their maladaptive drinking or eating behaviour will be published
following field trails in Canada and Estonia (Ross, Hilborn & Izzo, 2009).
other anecdotal reports of the benefits of such programs. For example, the Bird
Hand-Rearing Project in Pollsmoor Prison, one of the most notorious correctional
facilities in South Africa that houses hardened criminals and dangerous gangs
involves prisoners serving long sentences (usually for violent and serious crimes)
who hand-raise exotic birds. Caring for another creature has led the offenders to
become more caring themselves.
There have been a few controlled, empirically based studies of "Pet Projects2.
For example, a study conducted in a forensic hospital in Ohio compared two
wards, identical except that one had pets and one did not. It was found that the
medication level doubled in the ward without pets, as did the incidence of
violence and suicide attempts (Lee, 1983).
The "Pawsitive Directions Canine Program" at the Nova Institution for Women in
Canada teaches the women a non-punitive dog obedience training method
(operant conditioning) which they then apply in training unwanted rescue dogs
which are subsequently returned to the community as family pets or assistance
dogs for disabled persons. A comprehensive evaluation indicated that the canine
program not only provides the dogs with loving carers, but also improves the
offenders' self-esteem; self-discipline; patience and empathy. Moreover, it
produces positive changes in the institutional environment and contributes
positively to other institutional programs. The program is closely linked with the
R&R program and thus enables the women to apply, and obtain reinforcement for
using key cognitive skills taught in the R&R program such as problem solving,
alternative thinking, responding to the feelings of others, verbal communication,
and consequential thinking in their work with the dogs (Richardson-Taylor &
Blanchette, 2001). Hopefully, research will eventually find evidence that the
offenders' animal caring activity generalizes to their interactions with humans
after release.
Community Service
2
For a review see Lai, J. (1998). Literature Review: Pet Facilitated Therapy in Correctional Institutions.
Ottawa, ON: Correctional Service Canada.
are highly unlikely to come to view themselves as prosocial. However, many community
service order workers relate to offenders in a manner that is fully in accord with the
empathic understanding, genuineness, positive regard and respect, warmth, and
concreteness of expression that are essential in producing constructive client change.
Prosocial role-taking can occur in many supervised assignments that involve worthwhile
service that clearly benefits victims or other people in the community. The social service
and not only the sanction should be what is stressed.
Part of the rationale for the prosocial role-taking activities we recommend is that
programs for offenders often have disappointing results because, with the best of
intentions, they emphasize their problems rather than their strengths. When a program
places individuals in the "offender role" or the "victim role" they often come to believe
that characteristics associated with those roles are enduring characteristics of
themselves and behave in accordance with their perception. Thus, when we treat
offenders as victims rather than victimizers we may lead them to view themselves as
helpless and powerless. Treating offenders as victims can also unintentionally feed their
egocentricity. A primary goal of the "other-help" R&R2 programs is to combat
egocentricity. They seeks to help offenders to decrease their self-centredness and
increase their concern for others.