SERVICE MANUAL

1. GENERAL

1 GENERAL 1.1 INTRODUCTION

The instrument has been designed as a fully selective Patient Orientated Analyser system. The chemistries include kinetic, two-point and endpoint determinations with both linear and non-linear calculation modes. The instrument has two modes: mono mode for running mono reagents and dual mode for dual reagents. The mono-reagent mode has a maximum throughput of 180 tests/hour. The dual-reagent mode has a maximum throughput of 133 tests/hour.

1.2

SCOPE AND ORGANIZATION

This Service Manual is part of a two-volume set. The Instruction Manual is the first part of this set. The Instruction manual provides detailed operating instructions, technical specifications and some brief trouble shooting instructions. The Service manual has been prepared for service technicians and other technical personnel directly involved in maintaining and repairing the instrument. The reference information is provided in 10 separate sections. Section 1: General This section provides general information about the service and repair policy, warranty, spare parts, technical assistance and service trainings. Section 2: Functional design This section provides information about the functional design of the analyser. This includes a short description of the functional units like sample rotor, washing unit, monitor etc., a description of the mechanical and optical design, and the fluid system. Section 3: System organisation This section describes the system organisation of the instrument that includes the theory of operation and the design of the different electronic circuits. Section 4: Installation & Maintenance This section provides instructions for installation and maintenance of the instrument, and test diagnostics.

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1. GENERAL

SERVICE MANUAL

Section 5: Mechanical adjustments This section describes the procedures for mechanical adjustments. The assembly/disassembly instructions are included as well. Section 6: Electrical adjustments This section describes the electrical adjustment procedures. Section 7: Error handling This section contains the error handling and a comprehensive procedure for trouble shooting. A consolidated list of necessary support equipment can also be found in this chapter. Section 8: Electrical diagrams This section provides all the relevant electrical diagrams, PCB assemblies, electrical component part lists and wiring diagrams. Section 9: Mechanical drawings This section provides the mechanical drawings, part lists, and facilitates the identification and ordering of service parts. Section 10: This section is initially left blank but is meant for service information regarding the analyser.

1.3

REPAIR POLICY

Refer to the section General conditions of sale in the Price List for the general repair policy.

1.4

WARRANTY

Refer to the section General Conditions of Sale in the Price List for the general warranty policy.

1.5

SPARE PARTS

Refer to the section General Conditions of Sale in the Price List for the general spare parts policy.

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SERVICE MANUAL

1. GENERAL

1.6

TECHNICAL ASSISTANCE

Should you encounter a problem that requires technical assistance, you may call, fax or email the Service Department of Vital Scientific. Please be prepared to give a clear and complete description of the problem. Also be prepared to give an answer to the following questions: type of instrument serial number software version (when applicable) revision level (in case of a PCB)

1.7

SERVICE TRAINING

Service training courses are organised on a regular base. Information is available from the Sales department of Vital Scientific. In principal courses will be held at Vital Scientific, but in consultation it is possible to organise a course at the customers site. Participants are expected to have knowledge of: analog / digital electronics microprocessor techniques basic photometric techniques the English language

Please contact the Service Department of Vital Scientific for information about service trainings.

1.8

FIELD SERVICE INFORMATION

The purpose of the Field Service Information system is to provide detailed information on the frequency and nature of failures that occur during field use. This information enables us to take corrective actions and to improve on the design and manufacturing methods. For this purpose we have designed two different forms: Installation report Malfunctioning report

The Installation report should be filled-out when the instrument is installed at the customers site. The malfunctioning report should be filled-out each time when a service action is performed on the instrument. We request you to return the filled-out forms to us on a regular base (for example once a month) by mail or fax, whatever is convenient.

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